Technical Problems

Technical Problems - Broken Links

marye — Sun, 30 Sep 2007 15:52:00 -0700

Can't get there from here? Let us know! We can't promise to restore pages that are gone for good, but we can at least get munged links unmunged and remove links that drop you off a cliff. Thanks!

Technical Problems - Forums, Features, Etc.

marye — Sun, 30 Sep 2007 15:47:14 -0700

Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

Technical Problems - Streaming Malfunctions

marye — Sun, 30 Sep 2007 15:41:57 -0700

If the Tapers' Section or Grateful Dead Hour streams (or any other streams that may appear from time to time) aren't working for you, please post here. In some cases, your fellow Heads will come to your assistance. In others, the Rhino techs may have a fix for the problem. In others, we may have a can't-get-there-from-here issue, but really, we'll do our best. Thanks!

Got Linux?

marye — Tue, 04 Sep 2007 17:36:19 -0700

Most of the tech-support issues that come up have to do with Windows or Mac OS. But we often hear the Linux users mention that things have not yet attained perfection in their part of the world, and their comments may get lost in the stampede of QuickTime and Windows Media questions. So we thought maybe Linux folks deserved their own topic.

Up A Stream: Lacking A Paddle

izzie — Mon, 03 Sep 2007 18:16:06 -0700

Are the streams from the Taper's Section not working for you?

Update: Before pursuing the issue further, please make sure you have the relevant media player, either QuickTime or Windows Media, properly installed on your computer. Not sure? Go here to download the latest player and follow easy installation directions:

QuickTime:

http://www.apple.com/quicktime/download/

Windows Media:

http://www.windowsmedia.com/mediaguide/Downloads/

Known Bugs

marye — Tue, 29 May 2007 10:06:45 -0700

Stuff we already know is broken and (we hope) being worked on. Thank you for your patience!

Report Technical Problems Here

marye — Tue, 29 May 2007 09:53:41 -0700

Something not working? Something behaving weirdly? Tell us about it here.

My Cart

izzie — Sun, 27 May 2007 11:52:38 -0700

So the My Cart button takes me to The Band?