Grateful Dead

i sort of regret not sending my stubs not because I was disappointed in the entire weekend, but just "because". should have been way more upfront. Anyway...your comments about the condition of the returned tickets confirm my decision to not send them back. My wife had ours framed as a (big one) birthday gift, so I'm glad our tix were still very much pristine. Nonetheless, it's GREAT that Shapiro is ultimately doing the right thing, as right as possible.

I guess patience is not one of my virtues. I received my refund yesterday afternoon just hours after my last post. It was for the correct amount. Shapiro did the right thing by refunding the difference, but his statement which was something like, "If you go to the Chicago shows and are not happy with your experience, then send in for the partial refund." was less than appropriate. I totally enjoyed my experience, even for twice the price. But business is business and refunding the difference is ethical, but trying to guilt trip people so maybe they do not send for a refund is less than ethical. Hope to see you all at MSG Nov. 7. I'm on a lucky streak this year!

received on 10/8