Grateful Dead

as noted elsewhere, please PM me the details, I'm working on it. We're trying to fix this.

i am so pissed. who ever runs that dead.net site is wacked in the head. my 3rd disk dont play, and supervisor at 877-dead.net she told me i got to REBUY it. i paid good hard cash for my show CD at the show. and was told, i had to repay to get my disc. this is after losing me to a phone line that cuts me off. (22 minutes, 3rd call, it cuts me off, i had to call back a 4th time) well, why do i need to REBUY a broken item i BOUGHT already!?? i was told i could "hear" the show 15 minutes after the show, i am still waiting, 5 days later. the phonelines didnt work all weekend, then, i get "we dont handle Concert CD's here, you have TO REBUY it, so we can download it in your puter!!" well, thats all good'n fine, but i bought a CD, not a download!! and the only contact number on the CD is dead.net, if you contact them, as it is stated on package, and they dont handle the CD's sold at show time, how to i get this 3rd disc replaced without spending more then the show ticket? i have never felt so used and dirty dealing with a grateful dead vendor, as i did with dead.net. and i still didnt get an answer. i was told by manegment, that they will take a report, and take it to upper management, and i will get a call back within 3 to 5 days! thats over a WEEK AFTER THE SHOW, and bad CD. do you wait a week, to get the steak replaced that was over cooked in a restaurant? well, why should i wait aweek, to talk to manegment about a CD i bought, that just displays "read error" no 3rd CD, only 1st song after drums, no last half of set, no encore. i spent a lot of this same time frame of the show in RockMed, now i missed the show 2x. after all this negitive Karma with dead.net, i dont feel i will even listen to the show, can i sell my flawed faulty CD back to the dead please?

on a lighter note, when rockmed people asked if i know why my wife got this bad, i told them she was too sick for raise the flag tour, now once again, she was sick, but we felt she was well enough, but we guessed wrong as it seams. then i told him it was the bands fault, if they did shoreline 2 times a year, 2 or 3 nights in a row, i could of taken her when she was feeling better. this 3 shows in 13 years at shoreline just isnt enough. we just had to go, we never know when they tour together again, like all outdoor venues, rain or shine, the show must go on. tix was bought, with no foreseen time of a return, we risked it. in truth, it was worth it, a bit scarry there, on the encore, i couldnt fight the crowd on the lawn, to try to find her, and if i left in the encore, i would of had to leave her alone, in a panic. i had to wait for lights to come on, to get help for her, without leaving her side. RockMed is the best. i wont get a lawn t9icket again, if they return, i like lawn at shoreline, but the wife is too ill. i sit in lines for hours'n hours, to get tix the day they come out, (now it is prebuy online, as a fanclub member, same thing) but the dead, shoreline, the lawn is where it is at, you cant dance in the seats. i miss the old cal-expo shows, with the open area in front of stage and the seating in the back. i always felt that the dance floor should be in front.

this was a great surprise, to find i could get the show, clearer, and better quality recording, then the old taper recordings i use to hunt down. i too had my wife taken away in an ambulance, at shoreline 5-14-09. it was asthma related, but my wife lost half a lung about 5 months ago to pneumonia, and has a tumor low on her back pushing into her spinal cord, and cuts off leg movement sometimes. the attack ,the crowds, and all got too her we figure. RockMed are the best. they was right there, on the ball, and got my wife off the lawn at shoreline, with my wife in a wheel chair, had an O2 tank ready for her not 2 minutes after reporting my wifes position on the lawn Thank You RockMed. now the question. the wristband CD had 3 discs, my disc three wont play any track after the 1st track on my car CD player. in my home CD player, a bit better quality wont play track 3-5-6 it shows "read error" the way it is, i only really get to listen to my car CD player. so i only get 1st track on 3rd disc!! i lose all but 1 song after drums/space. this disc is the same time frame my wife was having problems. i spent most of the last part of concert calming her down, and hunting down RockMed, and sitting in RockMed office with my wife. i dont want to lose last half of 2nd set again. who do i contact about this? you can ask RockMed at shoreline, the got a full report from me and wife there on file.

hi, sorry if this has been asked before (i'm sure it has) but is there a place to send messages to bobby, phil, bill, mickey, warren and jeff? do they ever get messages from this site? thanks!

Ive been hearing that theres a lot of problems with orders from the store...Are they short handed??? Send me an application man...Its gotta be a better job then what ive got here in Ohio..LOL:)Peace- Moye

If you or anyone you know may have witnessed ABUSE by the Chicago police the evening of 05-05-09 at (night of Allstate Arena show in Rosemont), you are urged to call attorney Goeffrey Fieger at 248-355-5555 and leave info with Robert Giroux. You can also call the Chicago division of the FBI at 312-421-6700. This is Rabbit and I can be reached at 419-215-0577.

hope your wife is okay. Yikes!

please pm me the details. We're trying to get something set up to address this situation.

I was at the Forum show on Saturday 5/9. I bought the wristband for the show CD, but unfortunately my wife ended up in a ambulance at the end of the show because of an asthma attack so I didn't get to pick up my copy. I still have the wristband and receipt, is there something I can do about this? I tried calling 1-877-deadnet and they said they would have corporate offices call me but I have not heard anything yet. P.S. She was kind enough to wait for the encore before her attack.