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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • marye
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    well, like I say
    uploading 300 dpi is a waste because the Web can only display 72 dpi and the software is almost certain to choke on the hi-res, but whatever.
  • 3D
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    RE: Submitting a Fan Photo
    Looking to upload via the Submit content under user name on the left, which I have not tried to do yet, not post in a message. Dunno if there is any difference but I could see allowing less in a regular forum post as opposed to a "gallery". On the first page of the Community link at the top left I found, "File size limit is 1.2m. (Photo may take between 1-12hrs to appear on the site.)" At the Submit Fan Photo page it shouts (LOL), "ALL PHOTOS ARE SUBJECT TO APPROVAL AND WILL NOT BE "LIVE" IMMEDIATELY. IT CAN TAKE BETWEEN 1-24 HOURS TO APPEAR." so I figured a human inspects each one for several reasons. Also on the Submit Fan Photo page it has, "Upload your JPG, GIF, or PNG file here!" underneath the field with the browse button. I could see not wanting any uncompressed .tif or .tga files. Yeah I agree jpegs are the best for all around usage. I did some image info viewing from the Community link>Fan Photos. I sampled from Tickets, Concert and Festivals. I tried some I thought might be older and recent uploads. One labeled Further Tour 2010 has to be pretty recent, right? :) All the ones I checked were 400 pixels high, varying widths (600, 533, 419, 181, ...) and 300 dpi when saved and opened in a simple photo program. I wonder if there is an automated process before or after approval to make them all 400 pixels high? There was some other location I found max file and pixel size along with lots of other kinds of info, hence why I thought I could find it fairly easily again, but it was after continuously surfing the site for an hour or 3 so info retention was certainly diminished. I don't recall anything about file part but I want to say I saw a little over 1000 pixels as the max for one of the dimensions. I scanned it in at 300 dpi, will leave it at that, resize it down to 400 pixels high from 586 and it is only 68 KB so that should not be a problem. I'll give it a go here shortly and we shall see what happens.
  • marye
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    yes, for whatever reason
    the Fan Pix upload is quite temperamental and your problem may well have nothing to do with your image per se. That said, the Web can only display 72 dpi, so uploading hi-res is asking for trouble. I would recommend keeping the image no more than about 400 pixels wide at 72 dpi, just because bigger than that starts doing weird things to the page layouts. Jpg is the most reliable format to use, although in theory gif and bmp work also. Tif definitely does not. Also, all pix go into a moderation queue where I look at 'em and mostly turn 'em loose. About half the time the uploads contain no image so there's nothing for me to turn loose (see above). Still, this info should help you avoid some of the known trouble vectors. Thanks! (And yeah, one of the reasons the uploads go to moderation is that we occasionally get spammers or others uploading porn and the like and that is so not happening here.)
  • 3D
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    Submitting a Fan Photo
    Last week I stumbled across technical info about uploading photos and now I can not find it. FAQ & HELP links at the bottom of the page are about the store. When I do a search I get many results but unfortunately clicking on a result that is in the forum goes to the first page of that topic instead of the post with the info returned in the search :( Since it seemed I came across the info fairly easy I thought I could find it again fairly easily so I did not note the info but no such luck. When one goes to submit content I would think info/restrictions would be listed there but I did not see anything. It could be somewhere obvious that I overlooked but right now I am out of time to search and this appears to be the place to ask. My questions are: 1. What is the max file size to upload a photo? 2. What is the max size in pixels? Thanks
  • marye
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    dunno!
    remind me Monday, everyone's gone home for the weekend...
  • dajokr
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    thanks Marye -
    - great news. Any plans for more Road Trips full-show downloads?
  • cosmicbadger
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    thanks Marye
    for the info. Yesterday I did some more tests on material from Livedownloads and it seems to be the 100% the real deal, no sign of MP3s in there.
  • marye
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    okay, some answers
    1. The full show downloads are in the process of being re-loaded and will be back shortly. 2. Per the engineer: "all of the FLAC files are sourced from .wav files of the original masters and are not converted mp3s"
  • marye
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    dajo
    I've asked and will report whatever I find out.
  • dajokr
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    No offense meant ...
    ... to Live Downloads. I was only commenting on the fact that I couldn't distinguish between mp3 and FLAC recordings of the same show, something I normally can do. Not sure where the comment about torrents/stealing came from. For the record, I own several thousand recordings and have paid for every one. :) Still wondering about the Road Trips Full Show downloads - were they removed on purpose, and might they be made available again?
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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17 years 5 months
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I checked, and I was wrong: you DO need to create a separate account for the Store. Let me know if you have problems doing this.
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17 years 4 months
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When does the subscription offer to 2011 Road Trips end? In other words, when do I have to get my payment in so I can take advantage of this offer?
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on the page. And, in other news, I am told that the tracks on the bonus disc will be unique to that disc and not repeated elsewhere.
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17 years 4 months
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Allis, I don't know if you're still 'here' but I bought the Texas Road Trips set and got the bonus disk. IIRC the second disk was a bad pressing. It looked like pretty swirly rainbow watercolors under the outer edge of the plastic and would only play the first half, then start to skip more and more until the poor CD player would completely lose the plot, give up and holler for its mama. Anyway! I called the customer service number and after one -- yes, one -- relatively brief and very polite conversation the folks shipped a new CD (not the whole set, darn it! :)) within a couple of days that was just exactly perfect. I do need to think a bit about the Road Trips subscription package but not because of any problems or concerns what-so-ever about the store or the staff. Scott
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Regine "Pegi", Prinzess of Hohenzollern (yeah, he wasn't lieing.It is me).Edelweiss. I am so glad to see contact from remainder of Grateful Dead in my mail. I always feel so much better when I put a Dead disc on the machine. But I haven't done it. I haven't done much of anything except keep my stepdad from dieing. Got six out of seven diabteoc wounds healed. Seems the loss of my "Baby Cats" took the heart out of me. Haven't been out to sing, haven't put a disc on to spin, haven't had music in my ears. Not except by default; an infomercial from the 60' & 70's which woke me up. Just not me anymore. Some things tear your heart out. It's happened too often. I'm exhausted. Am trying to do my new blog, http://prinzessinhohenzoller.blogspot.com but even that, I don't keep up. Except for Mannheim Steamroller found at the local Lowe's Hardware, haven't even thought about music. And before, I couldn't live a day without it. God the way things in this land are set up to destroy us. It's cheaper for them. Please keep sending the emails. I might reconnect with myself again. Love and Peace, Pegi Regine
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Last summer I saw this guy wearing a shirt that said Grateful Dead AARP tour on it. It had a picture of a skeleton covered in roses using a walker. It also said something like "livin on meds vitamin C and Rogaine," A play on the line from Truckin. I've been looking for this shirt ever since. It would be perfect for my uncle! If anyone knows where to get one please please let me know!
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14 years 11 months
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What happened to the chat room? Did i miss something......? Can't seem to get in.... What a drag.
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short version, Gagalive, where the chat room resided, vanished without warning. We'll try to find a reasonable substitute, but the tech guys are a little swamped right now so it may take a while.
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15 years 6 months
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i'm a 30 days winner and have not been contacted is there a number i can call or e-mail addy ? "kenacre was the first person to answer correctly and will get to pick a Road Trips of their choice. You will be contacted within 5 business days with instructions on how to get your prize" many thanks
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17 years 5 months
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first of all check your spam folder. But if that doesn't work, send me a PM with the details and we'll straighten it out.
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but I believe most of them are streaming at archive.org. You might check the Tapers Section, updated weekly with new clips chosen by David Lemieux.
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the Tapers Section is here, but full streaming shows, generally speaking, are not.
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13 years 10 months
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Looking for a good breakdown of 'who sang what'. Which songs are always Jerry, which are always Bobby? Etc. etc. Any sort of master list you could guide me to? Any info is appreciated.
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17 years 4 months
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Here's a link to Music by Jerry, under the heading "The Band. http://www.dead.net/musicby/Jerry+Garcia Doodle around for the music by Bob, Phil, Vince and Brent. I see "Passenger" is listed under Phil, although Donna, then Brent, seem to be the primary vocalists. Check this site out for all sorts of info: http://www.deaddisc.com/index.html
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15 years 8 months
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Great to see that the Chatroom is back, wondering why I cant log in with my user name and password from here ? Happy Holidaze everybody ! Love Beth Hey Now OO play on- KEEP LISTENING
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13 years 11 months
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I am trying to track down an album called The Grass is Dead ( a Bluegrass tribute to the Dead)
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16 years 10 months
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How ya doin'?!!!!!
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Body is falling apart but made it hom through the snowbobound madness at Heathrow. Hope you're doing well buddy and the big guy upstairs is providing a wonderful holiday for you and yours -- even if if it doesn't have all the material stuff. (well, excpet for cookies) Had some some key-lime th'other day that were great! Merry Christmas!
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17 years 5 months
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Why don't the track listings appear for most of the music items in the store? See the store item pages for Dick's Picks 30 or Steppin' Out for example. It seems an important enough detail to include. Or, am I just missing it. Hmmm.
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Hi there. I pre-ordered through this site, but haven't received a confirmation e-mail. Should I have? Should I simply assume that the order went through? Thanks, Joanne Dinsmore
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17 years 5 months
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but if you ordered when the site was crashing etc. on the first day, I'd follow up with customer service. If you reserved a copy when the reservation system went up, you should be hearing back shortly with ordering instructions. It is better to check with customer service than to just assume all is well, though.
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14 years 4 months
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I am looking to replace the jacket only to R/T 1.1.mine got warped in a monsoon rain storm in Key West Fla. this is my 3rd atempt to ask this Q. Talk to me!
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as I have never heard of replacement jackets being available for recordings. I'd suggest looking on eBay in case somebody who leaves their CD in the rental car (only to have the rental car deny all knowledge of course) and finds themselves with an empty jacket decides to make a buck off it. But unfortunately it wasn't Road Trips I had this experience with...
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Warner Brothers states it will not be responsible for actors of God like the USP Man stealing your E72 customized box because he was stoned. Neither shall they be responsible for your neglect of the weather in the Florida keys. It's all written into the fine print that absolves them of all legal action due to illegal substances and the 1968 "Thick Air" Bob Weir requested for Born Cross-eyed.
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15 years 6 months
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As of at least Febr. 12th, possibly before, Phil Lesh's web site has been missing in action. No re-direct, nothing. I find no mention of this at the fan site's forums, (PhilZone), anywhere-- only chatter on other stuff. Can anyone shed some light as to what my favorite instrumentalist on the planet is up to with that gorgeous chunk of cybersapce he developed? A moderator, if one exists? Anybody? Thanks. Sonic'72
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14 years 1 month
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How can I go back and correct a post made by me. Eg. missed spelled words, wrong info.
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17 years 5 months
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if it's really driving you crazy send me a PM with the details and I'll go edit it. (I'm the mod.)
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Hi Marye, Before I ask my question(s) I just wanted to say to you that for the past two months I have noticed that you are just an incredibley hard working, huge hearted, fully responsive and priceless piece to all that is Dead.net and I want to thank you for all that you do... you rock! I am new to the Vine world and now find myself addicted... once again, I think your the one responsible for this :-) I have "met" some really cool people (well, interated with) through this vine and I can't wait to see the next door that Dead.net opens for me... I am looking for new vines, outside of the Dead family... like Mechelle N'degecello (sp?), Prince and/or other funky stuff... Are there other Deadheads like me that also have a funky side? Also, Road Trips... Any idea what the remaining 3 releases will be (what periods?). You don't have to divuldge the actual dates. Finally, yes Europe '72 !! I can't wait for the Suitecase... any tidbits that can be shared? Please ? Much love & respect, iGrateful
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I know nothing! Truly! As for funk vines, there is certainly no harm asking in the vineyard meta-topic!
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13 years 7 months
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I am new to the forum scene here- and a great one it it! I was just wondering, in most (if not all) the forum topics, it says "You are not allowed to post" or something to that nature. If I wanted to post a new topic about the Greatful Dead movie being re-released this April, how & where would I do that? I would imagine a lot of heads (and those who never got to see the band) are excited about this event and it would be cool to hear about that. Thank you!
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you would send me a PM about it. I'm the forums moderator and I can start topics. This is a basic chaos management issue. In this particular case, I suspect something more official is coming down the pike, but in the meantime, no reason we can't start something...
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13 years 7 months
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There are couple of errors
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16 years 10 months
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is perfect. Dents add character. That's why they call them character flaws. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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13 years 6 months
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Dude ive been looking for the twofrom the vault version of new potato caboose to download for free somewhere and i really cant find it and i absoluty adore that song man!! if anybody had it or had a cool non virus place to download that version that be fuckin sweet :D woah. dejavu
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sorry, this is so the wrong place to ask for downloads of pirated copyrighted material. Next!
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16 years 2 months
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Is there a way to send a personal message to robert hunter? along with thousand other deadheads~~~
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I'm not sure. He used to be pretty active on old Dead.net, now Deadnet Central/DNC, but when I checked over there the other day on the occasion of his birthday he didn't seem to be around so much anymore. I'll look into what the current PO Box status is because my brain is stuck in the old reality on that one (and it's Saturday so no one's around to ask) and I don't want to give you bad advice, but I'm sure there still exists some mechanism for writing a letter and having it forwarded, as it were. I'll let you know what I find out.
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17 years 4 months
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A page has just appeared asking international customers to select a shipping preference. Could we perhaps have a little more explanation? We have already agreed to a shipping cost of $85..I very much hope that is not going to change ...so what are the differences between shipping by UPS or USPS? thanks