Technical Problems - Forums, Features, Etc.

Forums

Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

30 days of the dead

as much as I want to, I can not enter the contest today or download the song, I have tried every avenue available that I know of and nothing, the song plays, (could it be the best and longest Sugaree ever?), but nothing when you click on the enter or download button. Anyway, the answer today is.........., this is a good one.

unkle sam

I can't reproduce this problem, it's working fine for me. What browser/OS/etc. are you using? Thanks!

30 days

Links not working. Some people still use IE these days. Also, can't post comments: Not everyone uses Facebook!

okay

I've passed this on.

what version of IE?

thanks.

marye

IE9. I'm not very happy with the 30 days comment setup...I can't comment without logging in to Facebook... I just downloaded Firefox and the downloading/contest entry system works fine with it. Thanks for helping.

Download link and/or contect link not working as of 5:15PST

I cannot get the download OR contest link to react at all. The "hand" comes up in IE and FF. But clicking either link produces no result, not even a 404 error or "pop-up" to "saves this as a file". Just a mysterious pause and "done".

so mnay problems

the 30 Days of Dead doesn't show as a thread, never mind download;threads are not updating, though new posts are showing if you go directly there; problems logging in; 400% enlargement when I get dead.net to load Unless the almanac and stores are working it is a bummer of a time for these glitches.

30 days of dead

I missed yesterdays download of Sugaree. Is there a way to get it today?

Where are the Taper Sections for the first 3 weeks in October

Thanks for the November 30 Days feature. It works fine for me, except it ties me in to Facebook. Can you recover the links to all the Taper Sections for October 2012?

GTed

Send me a PM and I'll hook you up...

WilfredT: I went backwards

in the "Recent Post" forum to find the previous Taper's Sections. Hopefully tomorrow, America won't vote backwards and put reactionary Republicans back in charge. Thanks for offering!

GTed

If you send me a PM, I'll hook you up with an easier route. WAVY GRAVY 2012!

the chat room.....

hello folks, my problem is this: when i go to the chatroom, all i see is a large blank white screen with a smaller white screen below that says, "enter your message here" and who's online. i can type in the message box and actually see what i'm typing, but when i hit "submit", the message disappears from my view. i have been told by reliable sources :) that they can see my messages, but i can't. i have windows 7 with IE. thanks for any help. p.s. i am using the links from the forum "topic and suggestions chat room" and www.dead.net/chat and on neither can i see messages from me or anyone else. i hope it's not something super simple either, 'cause if it is, i'm gonna quit using a computer and go back to paper and pencil.

thanks for the info, slo

that used to happen all the time but isn't happening for most folks now, from what I hear (it works great for me, and I was having this same issue) I'll pass this to the tech folks. Thanks much!

thank you, marye.....

...........................

got it!!

i just needed to install google chrome. all the gremlins are gone..........for now. thanks, marye! and wtjones.

Chat room woes

I am also having the problem Slo had mentioned. For a while now, it was working ok, but the last few days, when I go to post into chat, it just goes to nowhere. Nor can I see any other posts. Hopefully we can get it fixed so chat will again be active. At this rate, I may have to resort to doing my job!!! -Dave

Can access everything but my account

Can access everything but my account maybe I am Dead? :) Keeps getting stranger and stranger... OK, If I click on the link in a posting I can get to My Account but clicking on the menu link gets a null return... Windows 7, Chrome btw

Jack

you are the second person who's reported this odd behavior. I'll pass this on to the tech folks.

so how's the new site working for folks?

Post reports here! Thanks!

The line is busted, the last one I saw

> how's the new site working It's broken. It looks like the site has been redesigned for mobile, but on my desktop machine, it's a mess; the Newsletter sign-up box and the Who's Online box are floating stationary on top of other page content. Here's a screen shot:

Firefox 21 running on Kubuntu 12.04 LTS

Better on Mobile, But Still Not Quite Right

On my Nexus 7 (running Chrome on Jellybean 4.2.2), the Newsletter and Who's Online boxes are positioned correctly, which is to say that they appear to the right of the page content, rather than on top of it. The only problem I'm having with this device is the entire page width doesn't display, and I have to scroll from side to side because zooming (pinch/unpinch) seems to be disabled.

30 Trips usb blues

How am I supposed to convert 24 bit Flac files to wav files that I can play in my truck cd player?? My pc will play the 24 bit wav files, but I can't burn a cd for a cd player. Do I need to modify the flac or can I change the wav ?

Ted re: 30 Trips cds

I don't know the answer to your question. But, if I were in your situation I would first ask wjonjd, then I would post my question to the 30 Trips thread. Finally, I might do some simple experimentation with Audacity to see if I could get something to work. Hope this helps.

@Gr8fulTed--Audacity Will Do The Trick

Wilfordtjones is correct. The "Audacity" software program can make the necessary format conversions to allow you to burn cd's of these files. Send me PM if you are still in need of assistance in making these conversions.

help...cannot find....ride share/found sorry

sorry I know it is here...i cannot find it thoughthanks&peace sorry found it!

Heh

No worries! For other folks who may be looking, search for the Ride Board.

Unable to start new thread

Not sure why I can't start a new thread! Any tips?

you can't start a new thread

because it's not set up that way. However, if you think there should be a thread for something that doesn't already exist, send me a PM and we'll figure it out. ME,aka the moderator

30 Days of Dead not working correctly?

I can't get the 30th day to download. The link leads to https://sos2208.akamaized.net/download/rhino/gdead/30days/undefined/day… which than says "File not found" I tried to download all 30 days in one download but it is giving me 30 Days of Dead 2016 instead of 2017. On my PC, Win10, using Chrome. Have also tried Opera and Firefox.

Thanks for the heads up

I'll ask the tech folks.

We think this is now fixed

But let us know if you experience something different. Thanks and sorry for the trouble!

Thanks!

Thanks! Works now and I got Day 30.

Deleting Messages

I can't seem to delete anything in my inbox. I'm using Safari 12.0.1 Can someone help please? Thanks!

Hi, I"m trying to post in a…

Hi, I"m trying to post in a thread called Deadheads of Europe, but whenever I go to that page (from search results) i'm unable to post. I keep getting told I need to log in. This doesn't happen when I try to post on other threads. Maybe this thread has been closed?

Touch of Rain

I only mention this because it has worked for me since the site redesign: Try refreshing your browser after logging in. I'm using Firefox by the way. Hope it works!

wilfred's wise advice

just worked for someone else, but let me know if the problem persists.

Hey! I can't seem to get…

Hey! I can't seem to get the chat to work. I log in, but when I select "chat" from the drop down under my avatar, the page removed my avatar and says I must be logged in to use chat. If I click anywhere else, I reappear and am logged in. Seems like only the chat page is thinking I'm not logged in when I am.

Peace,

-Dave

DW

It just worked fine for me, but that proves pretty much nothing. If you keep having this problem, send me a PM and I'll pass it to the tech folks. Thanks!

Drop down menu frustrations

I can’t click any links in the store on the main bar. I click store get the drop down menu but can’t navigate anywhere

Peak-if this is still happening...

...please let me know what browser/computer/whatever you're using so I can steer the tech folks in the right direction. And if it's not still happening, all the better. Sometimes things just go weird for a bit but find their way back home...

direwulf

For some reason when the new site switched over my username and password carried over and I can sign in to post. However every time I try and look at my account or profile to change my picture or update information it shows a temporary error message that says:

Temporarily Unavailable
The website that you're trying to reach is having technical difficulties and is currently unavailable.

We are aware of the issue and are working hard to fix it. Thank you for your patience.

Any ideas? This happens on my phone and laptop.

Thanks! :)

:) Thanks for the help!

Dead ticket stubs

I have stubs from the seven (7) shows I attended from 1990 thru 1994. I can send scans to your site if you wish. If so, please provide details on how.

Daytrippin....

dire

are you still having this issue? Sorry I missed it when you posted it.

I just found out, my profile…

I just found out,
my profile doesn't list the shows I attanded anymore
No way to add them.

unable to post or log-in

This has been an issue for a very long time. The site doesn't recognize my password, and when I request a new password, it sends a link to my email address. I click on that, and I get a 'sorry, we're having technical difficulties' response and 'we're working on it' - so, i've never been able to comment (ever) :( Can you please help me solve this issue once and for all? thanks. I am using chrome right now, but I have the same problem with microsoft edge...

and yet

here you are commenting, so something must be working right. If you're having trouble with a different account, send me a PM and we'll figure it out.

Comments

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August 16, 2011 - 10:33am

#211

marye

Joined:
May 26, 2007

yeah, I know

I have just filed a report to this effect with the tech guys.
August 16, 2011 - 8:25am

#212

gratefaldean

Joined:
June 22, 2007

Really bizarre maneuvering

Around the site when you don't know page-to-page if you'll still be logged in. Working on this one? I never appear to be logged in on the home page, sometimes yes and sometimes no in the forums. And even when yes in the "recent posts" listing, it can turn into "no" if I actually open up a topic. Help!
August 14, 2011 - 10:22am

#213

marye

Joined:
May 26, 2007

thanks

I'll report this.
August 14, 2011 - 5:56am

#214

fippy

Joined:
December 18, 2009

No shows in "Shows by Year"

As before, clicking on "Shows & Lyrics" then offers the nav-link to "Shows by Year": http://www.dead.net/shows But now, no by-year folders appear on the page and instead only this text appears: "No shows for this date." Um, where'd them year-folders go? [Running Mac OSX 10.6.8, most-recent Firefox and Safari.]
June 22, 2011 - 9:51am

#215

marye

Joined:
May 26, 2007

yup

although he's got it posted in Storefront now, so have at it. I misunderstood that the purpose was identification rather than vending, but hey, we'll work it out.
June 21, 2011 - 9:34pm

#216

johnman

Joined:
December 26, 2007

yup

post it in fan photos, title it "help identify", and it should show up in the forums, shouldn't it, marye?
June 21, 2011 - 4:09pm

#217

marye

Joined:
May 26, 2007

well

perhaps someone else has other suggestions. You might post a photo to Fan Photos and see if anyone has any thoughts.
June 21, 2011 - 3:59pm

#218

jravner

Joined:
June 21, 2011

Help to Identify a Grateful Dead item

Thanks - but I didn't make this - I want help to identify it - isn't there a better forum that fans from the 60's or 70's might recognize this on ?
June 21, 2011 - 3:47pm

#219

marye

Joined:
May 26, 2007

the best thing to do

would be to post the photos on your own site and post a link here. As for where to post, the best place would probably be the Your Own Storefront topic in the forums.
June 21, 2011 - 3:39pm

#220

jravner

Joined:
June 21, 2011

Help to Identify a Grateful Dead item

Hi - I was wondering if you could tell me which would be the best forum to try to identify a item from the Grateful Dead. My friend has this hookah that he was told was given to a man who helped the Dead set up their stages back in the 1960's-70's. The story is that someone from the band gave this to him. It is a bear head hookah and I can post pictures. It has two symbols on it, that my friend says identifies it to the Dead. I was wondering how do I post photos and which forum would be one I would have the best responses on. Thanks. Judy