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    WHAT'S INCLUDED:

    • Lyceum Theatre, London, England (5/23/72)
    • Lyceum Theatre, London, England (5/24/72)
    • Lyceum Theatre, London, England (5/25/72)
    • Lyceum Theatre, London, England (5/26/72)
    • Sourced from recordings by Betty Cantor, Janet Furman, Bob Matthews, Rosie & Wizard
    • Mastered by GRAMMY® Award-winning engineer David Glasser
    • Restoration and Speed Correction by Plangent Processes


    "What fans heard in these four {Lyceum} shows was both a history of the Dead and a survey of their unique vision of American music, from folk to rock, with blues and R&B and country-and-western and Bakersfield all included, all melded together by the improvisational spirit of American jazz in a small-group format that owed much to European classical music.

    The repertoire made a statement: this is who we are. And while that honored their roots and surveyed their history and evolution, the overwhelming focus was on the present. At the Lyceum, showgoers heard a tapestry of music that knit together the disparate strands of the ’60s psychedelic baroque of AOXOMOXOA and LIVE/DEAD with the Americana turn epitomized by WORKINGMAN’S DEAD and AMERICAN BEAUTY, which in many ways both continued and culminated in Skull and Roses. English fans were especially delighted to hear the new songs — for fans accustomed to bands using concerts to promote their records, that kind of generosity was striking. Those songs showed a band that was consolidating and deepening its distinctive approach to American vernacular music while still expanding the range of what that could include. Pigpen’s two originals added a distinctive flourish, but the new tunes also made it clear that Weir had emerged in his own right as a singer and songwriter, as well as showing that the wellsprings that fed Garcia and Hunter’s music were drawing on ever deeper aquifers." - Nicholas Meriwether

    Imagine, if you will, being amongst the first to witness the merry band of misfits that had taken over the good ol' U.S. of A. conquer foreign lands. When the Grateful Dead first unleashed their magic on the cautiously optimistic patrons of Wembley on 4/7/72 and 4/8/72, it was with the idea they would have just these two nights to impress a traditionally reserved London crowd. It turned out to be a smashing success, and they set about locking in four dates at one of London’s most storied venues, the Lyceum Theatre, to wrap up what some consider one of the greatest tours in rock history.

    On these four nights, we find the band hell-bent on telling 'em "how it's gonna be," and boy, did they ever. Powered by what Jerry called "peak optimism," they delivered a steady dose of "primal Dead," - sometimes searing, sometimes soulful, sometimes serious, but always unwavering in focus. This willful determination moved them through transitive takes on "Dark Star," to majestic heights with "The Other One," through marathon runs of "Playing," another minute, another mile. It found Phil, philosophizing on how to "put our music into a place," Bob and Jerry masterfully dueling as two of the top songwriters of their time, Bill elegantly ferrying songs to new lengths, and new members Keith and Donna Jean Godchaux adding organic warmth. And Pigpen? Well, he dotted his beloved classics - "Good Lovin'," "Mr. Charlie," "Lovelight," "Two Souls In Communion" - through set after set, conjuring up more clarity and charisma than anyone would have expected for his final few shows.

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  • #51
    dtuck90
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    It’s always Warner

    Warner have always been the problem. Guaranteed every Neil Young release would have download problems until he launched NYA and started doing downloads through OraStream.

    The Dead just need to stop making these digital boxsets dead.net exclusives and allow them to be sold elsewhere

  • #52
    Dennis
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    It must be Warner

    The digital has been screwed for the Joni Mitchell stuff also!

  • #53
    RBert
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    Almost 3 weeks out, still…

    Almost 3 weeks out, still not a peep from anyone involved

  • #54
    JoeyMC
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    This may be poor etiquette,…

    This may be poor etiquette, but Ill pay someone for a rip of the box set.
    Heck, Id buy the box for not eBay prices if i could.

  • #55
    JoeyMC
    Joined:
    Is it safe now?

    Is it safe now?

  • #56
    fourwindsblow
    Joined:
    Lyceum '72 DD

    These downloads are the original raw transfers from 2011 @24/96 remastered. The downloads should be in 24/96 rez and until it says that in the product details I would not purchase.

  • #57
    Randall RIES
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    RBERT

    Nice to see you again, Rob.

    I am only going on what I can remember, of course. I was fairly certain these were never mastered at 24/96. You would know better than I.

    And I think you nailed it. EQ is of course way different than an honest to God remix from the masters. EQ is something any one of us (almost) could have done or HAVE done with what we already have.

    So, I still believe this is just a lipsticked pig. A giant milk job. The same basic recordings we have had for 11 years. I have always been fine with the sound quality. But 24/96 by EQ'ing the 16 bit recordings? Dirty pool and nothing new under the sun.

    My question then is if the things exist in actual 24/96, then why sell a charade? "Keep the price low"? When had Rhino ever concerned itself with low prices? Grateful Dead shows are among the most - if not THE most - consistently expensive digital downloads being offered across all platforms.

    I think I speak for a good deal of us when I say "I would buy every single show in real 24/96 from those sets of masters". Fuck an EQ'ed version. It's still a fraud.

    And yeah, The other problem here is the unavailability of the purchase. The overall high pricing, the fake bit rate and depth, the fake "enhanced" sound quality PLUS unavailability all equals contempt toward the customer base. They can't even manage to get their charade product to their customers. Bunch of mutes.

    Ah, well. I guess that'll be enough about it. I'll know when the real deal happens. I'll save my money until then.

  • #58
    RBert
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    Randall, these shows were…

    Randall, these shows were mixed and mastered in 24/96 back in 2011. They are now remastered at that same resolution, though not remixed. The EQ of the new 5/26 CD’s is different from the HDCD-decoded originals; iZotope’s Ozone program has a “match EQ” function which can clearly demonstrate this.

    It seems to me that if these shows will ever be able to be downloaded in remastered (not remixed, no new A>D) 24/96 there will be a slight (yes, very slight but real) improvement over what has been available. There is no reasonable excuse, though, for them not being available RIGHT NOW when they have been available for pre-order for months and the files have already been used to cut LP’s that have been in customers’ hands for weeks.

  • #59
    Randall RIES
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    HDCD

    Funny thing, those. When we compare via spectral analysis, they are exactly the same as the 16 bit and the HDCD part is 20 bits compared to 16 bits. Both are 44.1 The word to use is "negligible". Also, "hype". And since the vast majority of players don't/didn't have HDCD decoders, another word that applies is "pointless" and yet another "obsolescence". And so whatever. Very little value for the vendor to hassle with or the purchaser/listener. When I listened to both versions, there wasn't a lick of difference in the sound. Just a little light came on the player when the HDCD layer was played. The little light coming on didn't improve the sound, either.

    From what I remember from 2011, these E72 shows were mastered AS 16/44.1, then pressed to cd and there was no plan to release them in HD and there was no digital download option either when the boxes were being offered. As I recall, the question almost immediately came up as "Will there be digital downloads available and if so, will they be 24/96?" The answer in 2011 was the former. These were mastered as 16/44.1.

    The time to release these shows as true 24/96 was in 2014 when the DD were released but those were 16 bit as well. They would have needed to go back to the original multi-track tapes and master to PCM, then 24/192 then 24/96. Basically redo the entire release. That would have given them the opportunity to improve the sound that everyone was (for some reason) bitching about at the time as well. But that would have meant more work and more $$$ to redo the entire tour.

    And so the 2014 releases were 16/44.1. The same masters used to create the discs were used to create the DD. Or it's entirely possible they ripped their own discs. Why go through the hassle of cutting each individual track on their own sector boundary again?

    Theoretically, they could do the same with Dick's Picks. But guess what? The DD of those are complete with disc fades in the same place as the discs are. As are The Download Series. It's cost prohibitive to go back to the master tapes those releases are culled from and go through the same process again but this time in hi-rez W/O the cursed disc fades.

    A friend went through ALL of the Dick's, Dave's Download Series and even some of the latter day digital releases and got rid of the fades and they are a nice, linear, digital listen now with no music missing. And NOT hi-rez because they weren't created in hi-rez to begin with. Because if you want things done well, leave it to the fans who have the know-how and most importantly, they care enough to do it right.

  • #60
    stevem2
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    44-16 FLAC Files are Not HDCD Encoded

    Just for the heck of it I checked the FLAC files I downloaded last night and none of them are HDCD encoded. The suitcase CD set discs were HDCD encoded, although in a few cases no-HDCD features (peak extend being the only one that mattered) were actually used. For example, the first two 5-25-72 discs used peak extend and discs 3-4 did not. The inconsistency is another example of Rhino's sloppiness. No idea what they are claiming re HDCD these days (if they haven't already dropped it, they should; the last Dave's Picks release that actually used peak extend was volume 5 even though subsequent releases are marked HDCD and trigger the HDCD flag in players). This has nothing to do with the current download fiasco, of course, except maybe to demonstrate that they didn't just rip the files they tried to stick us with from the old CDs.

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Submitted by Dead Admin on
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Dead Store Products

WHAT'S INCLUDED:

  • Lyceum Theatre, London, England (5/23/72)
  • Lyceum Theatre, London, England (5/24/72)
  • Lyceum Theatre, London, England (5/25/72)
  • Lyceum Theatre, London, England (5/26/72)
  • Sourced from recordings by Betty Cantor, Janet Furman, Bob Matthews, Rosie & Wizard
  • Mastered by GRAMMY® Award-winning engineer David Glasser
  • Restoration and Speed Correction by Plangent Processes


"What fans heard in these four {Lyceum} shows was both a history of the Dead and a survey of their unique vision of American music, from folk to rock, with blues and R&B and country-and-western and Bakersfield all included, all melded together by the improvisational spirit of American jazz in a small-group format that owed much to European classical music.

The repertoire made a statement: this is who we are. And while that honored their roots and surveyed their history and evolution, the overwhelming focus was on the present. At the Lyceum, showgoers heard a tapestry of music that knit together the disparate strands of the ’60s psychedelic baroque of AOXOMOXOA and LIVE/DEAD with the Americana turn epitomized by WORKINGMAN’S DEAD and AMERICAN BEAUTY, which in many ways both continued and culminated in Skull and Roses. English fans were especially delighted to hear the new songs — for fans accustomed to bands using concerts to promote their records, that kind of generosity was striking. Those songs showed a band that was consolidating and deepening its distinctive approach to American vernacular music while still expanding the range of what that could include. Pigpen’s two originals added a distinctive flourish, but the new tunes also made it clear that Weir had emerged in his own right as a singer and songwriter, as well as showing that the wellsprings that fed Garcia and Hunter’s music were drawing on ever deeper aquifers." - Nicholas Meriwether

Imagine, if you will, being amongst the first to witness the merry band of misfits that had taken over the good ol' U.S. of A. conquer foreign lands. When the Grateful Dead first unleashed their magic on the cautiously optimistic patrons of Wembley on 4/7/72 and 4/8/72, it was with the idea they would have just these two nights to impress a traditionally reserved London crowd. It turned out to be a smashing success, and they set about locking in four dates at one of London’s most storied venues, the Lyceum Theatre, to wrap up what some consider one of the greatest tours in rock history.

On these four nights, we find the band hell-bent on telling 'em "how it's gonna be," and boy, did they ever. Powered by what Jerry called "peak optimism," they delivered a steady dose of "primal Dead," - sometimes searing, sometimes soulful, sometimes serious, but always unwavering in focus. This willful determination moved them through transitive takes on "Dark Star," to majestic heights with "The Other One," through marathon runs of "Playing," another minute, another mile. It found Phil, philosophizing on how to "put our music into a place," Bob and Jerry masterfully dueling as two of the top songwriters of their time, Bill elegantly ferrying songs to new lengths, and new members Keith and Donna Jean Godchaux adding organic warmth. And Pigpen? Well, he dotted his beloved classics - "Good Lovin'," "Mr. Charlie," "Lovelight," "Two Souls In Communion" - through set after set, conjuring up more clarity and charisma than anyone would have expected for his final few shows.

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Submitted by Duece on Fri, 08/05/2022 - 14:48

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Still not working.

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3 years 2 months

Submitted by Randall RIES on Fri, 08/05/2022 - 15:25

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File name: /Users/randallries/Downloads/lyceum_theatre_1972_the_complete_recordings_5_26_72_live_digital_album_2022_remaster_flac/01_Promised_Land_Live_at_the_Lyceum_Theatre_London_England_5_26_72_2022_Remaster_2022_Remaster.flac
Handled by: flac format module
Length: 3:48.38
WAVE format: 0x0001 (Microsoft PCM)
Channels: 2
Bits/sample: 16
Samples/sec: 44100
Average bytes/sec: 176400
Rate (calculated): 176400
Block align: 4
Header size: 44 bytes
Data size: 40307400 bytes
Chunk size: 40307436 bytes
Total size (chunk size + 8): 40307444 bytes
Actual file size: 21812218
File is compressed: yes
Compression ratio: 0.5411
CD-quality properties:
CD quality: yes
Cut on sector boundary: no
Sector misalignment: 1176 bytes
Long enough to be burned: yes
WAVE properties:
Non-canonical header: no
Extra RIFF chunks: no
Possible problems:
File contains ID3v2 tag: no
Data chunk block-aligned: yes
Inconsistent header: no
File probably truncated: unknown
Junk appended to file: unknown
Odd data size has pad byte: n/a
-------------------------------------------------------------------------------

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Submitted by wherearemydownloads on Fri, 08/05/2022 - 17:52

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Figure i have to dumb this down for the folks at Rhino/Dead.

- people push button to download
- people get error
- downloads no work

Why downloads no work? HDTracks downloads work. Qobuz downloads work. Nugs.net downloads work. Wait....everyone's downloads work but...........

Rhino's downloads don't - why Rhino's downloads never work? If had downloads, would not be writing comment on silly site.

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Submitted by wherearemydownloads on Fri, 08/05/2022 - 18:04

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nugs.net/live-download-of-bruce-springsteen-brendan-byrne-arena-east-rutherford-nj-08-19-1984-mp3-flac-or-online-music-streaming
Why Bruce Springsteen downloads work, but not Grateful Dead downloads? Are you saying the boss is more important than Jerry?

No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy

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Submitted by Tim Newhaven on Sat, 08/06/2022 - 07:28

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I was able to get 5/26 by looking up order at store. There are 4 buttons that say "Download" seemingly 1 button for each show, however all 4 buttons are in fact the same l!nk. That l!nk gets 5/26 and I am listening to 'Loser' as I write this. The first 3 shows are still unavailable.

Audiophile jargon is not my forte but I can tell you they are 16 bit FWIW.

These are not the downloads you're looking for....

Ya know - we should have our own seaside chat with Dave, and explain to him that getting the shows he raves about is just as important as how good he thinks they sound.

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Submitted by Randall RIES on Sat, 08/06/2022 - 16:34

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These are the same shows that have been available since 2011. Same mastering. Same quality. Same Plangent Process. Same bit rate! 7digital started selling the digital version in 2014 or so. Now that 5/26 has been shown to be 16 bit, why in the world would anyone want these? If I were a buyer, I would be demanding my money back.

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6 years 6 months

Submitted by BobODude on Sat, 08/06/2022 - 20:11

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Was only able to download 5/26. Also there is dead air for "Trucking" from 7:30 - 14 minutes into song.

While I was hoping Dead.net would just simply refund my money for these undownloadable files, their lack of response has forced me to report what they charged me as fraud with my credit card company. Too bad they let it get this far.

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Submitted by dtuck90 on Sun, 08/07/2022 - 08:27

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10 days in and I've got 1 show at 16/44 resolution. There really isn't any end in sight, and haven't received the email with a code for a new download from dead.net that I was promised by support

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Submitted by JeremyP on Sun, 08/07/2022 - 09:23

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I'm doing the same

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15 years 11 months

Submitted by GratefulFreak8 on Sun, 08/07/2022 - 12:16

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The May 26 show I was able to download also has six and half minutes of dead air. Frustrating for something that's been released a couple of times before - and right in middle of Truckin'! I have to say the rest of the show sounds incredible.

Dead air also seems to be a theme from support as well. It's obvious they aren't working weekends to get us a fix sooner.

Still hopeful, but the hope is slipping away fast.

What year is it again?

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Submitted by Duece on Mon, 08/08/2022 - 08:38

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OK it has been 10 days now and still the only show that is downloadable is the 05/26/22 show. And based on comments here there are issues with that. It is time to refund everyone who has ordered this, then you should fix it and then allow people to buy it. Make this right.

At this point you are taking advantage of the most loyal music fan base in the world.

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10 years 3 months

Submitted by RBert on Mon, 08/08/2022 - 14:29

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It is obvious that there is no advantage (and many disadvantages) to pre-ordering any downloads from dead.net. I can't recall a single instance where everything went perfectly on day 1 (although it is possible that it may have happened once or twice) but this latest debacle has to be the worst ever.

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Submitted by Duece on Tue, 08/09/2022 - 10:52

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Not only is thing not working for us saps who bought it and can’t get an update as to when it will be fixed, but they are still selling this to unsuspecting people knowing it is broke. Really guys???????

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Submitted by Randall RIES on Tue, 08/09/2022 - 12:01

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Pull them back if you haven't. Call your CC companies. Cancel PayPal payments. That speaks louder than forum words. If it is done en masse, it will be a lesson they won't forget.

And don't re-buy. There really is NO VALUE in this set to begin with. Go to 7digital or Qobuz and get the exact same thing there. Been available since 2014. There's been no work done on these shows. They are trying to get people to fund the production of the MSG box.

I did not know about those websites. I bought all the Dick's Picks back when they were new and we actually played CDs so some of them got scratched a little and some tracks skip. I've always wished I could just replace those tracks and it looks like I can do that from qobuz. Right on, now I just have to go through and listen to them all and figure out which tracks I need. That's my kind of chore!

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Submitted by GDCraigL on Wed, 08/10/2022 - 12:02

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Ok... We have all be very patient, many of us have been through this before with digital pre-orders but come on! What gives? No updates other than an email several days ago saying it has been resolved, oh and here is a coupon to spend more money on stuff we won't deliver on? COME ON! Where is the update guys? I work in IT, I would never get away with something like this with my clients!

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Submitted by dtuck90 on Wed, 08/10/2022 - 13:08

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Since we had the email saying it had been resolved has anybody actually being able to have any further communication with dead.net or are they ignoring all of us now?

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Submitted by John64 on Wed, 08/10/2022 - 16:54

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I ordered the vinyl box and was planning to order the flac downloads so that I didn't wear the vinyl out and also had some portability. I received the vinyl box on time and it is exceptional. Just a masterful job and the sound is outstanding. Meanwhile, on the download side, a total mess. Don't know why we can't get one person from dead.net or Rhino to respond and clarify three simple questions: 1). When will the downloads be available; 2) what digital format will they be in - cd quality or hi-resolution; and 3) assuming they are just CD quality, are these the exact same versions as were included in the Europe box set a decade ago or have they been improved like the the 50th anniversary Europe '72 was - I purchased that off of HDTracks and it sounded fantastic.

Please - not expecting you to fix anything - just respond on this forum. Surely you monitor it. Communicate.

Amen to that John64! Exactly the questions they need to answer. And for that matter, for those of us who dropped $550 on the Vinyl box, the hi-res Flac downloads should have been included as part of the package. Greed.

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Submitted by baxlap on Fri, 08/12/2022 - 03:21

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Here we are, two weeks out from the release date, and still no resolution or any definite information about when a resolution might happen. The incompetence and disrespect for customers is astounding.

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Submitted by MadDoc on Fri, 08/12/2022 - 09:44

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I WANT to give dead net my money so they have the revenue stream for more releases. I WANT to purchase through dead net to cut out any third party taking a cut. I have the E72 trunk but would shell out if these were 24 bit files. However, how can anyone buy the downloads when they've blown the trust and can't deliver? I guess you can't always get what you want.

I think I heard a rumor they canned David Lemieux and are getting Alex Jones to represent all the new releases based on his superior integrity and credibility compared to what we have now.

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Submitted by Crow Told Me on Fri, 08/12/2022 - 12:03

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I was going to buy this download, but have decided not to, based on all the problems people are reporting in the comments here. I'm guessing I'm probably not the only one.

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Submitted by Duece on Fri, 08/12/2022 - 14:04

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Well it has been two weeks, no fix, all downloads are still the same 05/26 show. No communication from anyone on this.

For those who contacted your banks and credit card companies, what did you tell them and did you get you money back?

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Submitted by Randall RIES on Fri, 08/12/2022 - 14:52

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I just hit Lemieux's FB page. All you purchasers ought to as well. Flood it with discontent and disappointment. It's easy enough to find. Just find one of his shill posts and flood the comments section. Don't just sit there and take it and wait.

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Submitted by adedhed68 on Fri, 08/12/2022 - 15:03

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Lemieux needs to know what people are going through. It’s not OK

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Submitted by Randall RIES on Fri, 08/12/2022 - 15:08

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Then hit his shill FB page. All of you. The release is a rip-off to begin with. Nevertheless, get on his FB page and let it fly.

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Submitted by Tim Newhaven on Sat, 08/13/2022 - 08:15

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Ever since my credit card info got stolen and misused because of WEA, I don't trust them with CC info and only pay with PayPal. I have begun the process of seeking a refund but PayPal won't do that without first initiating a dialogue between buyer and seller. Perhaps coming at this from a sharper angle may light a fire, we shall see.

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Submitted by Randall RIES on Sat, 08/13/2022 - 11:11

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NO ONE has posted their discontent on Lemieux's FB page. Well, I have and I didn't even buy this fraud. It's no wonder you all get taken advantage of and played for clownish buffoons.

Are you afraid LeMew will come to your house and have a front lawn chat with you?

Get your asses over to his page and say something or forever be known as the passive hippie wannabee's most music fans know you are. Where is your great 1960's revolutionary spirit now? If you don't even try, you sort of deserve what you are getting at this point.

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Submitted by sgtdcorbett on Sat, 08/13/2022 - 20:15

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I went ahead and disputed cc. Over the past 2 weeks+, their responses were: 1 forwarding to digital team, 2 resolved, wait for new download paths, 3 back to digital team (4 days ago)

This is fraud.

Twitter handles:
twitter-com/Rhino_Records
twitter-com/lemieuxdavid

YouTube Channel:
channel/UCPuuuhmMW7jh6roOrIV9yRw

BBB for Rhino:
[BBB URL] us/ca/los-angeles/profile/music-distribution-companies/rhino-entertainment-company-1216-13078271

At this point its really not right - these downloads should be handled by real professionals like HDTracks or Qobuz. We need to let these guys know that if they want to stay in business they should treat their customers better.

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Submitted by jjc on Sun, 08/14/2022 - 10:56

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I disputed the charge with JP Morgan Chase as well. I have my money back and Rhino dead.net warner music they can fight it out with Chase. Warner music group and rhino should have fun hearing from the banks. Cheers.

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Submitted by dminches on Sun, 08/14/2022 - 14:37

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Why are people going after Lemieux? He has nothing to do with the production side. He is involved in picking music and working with the engineers. The situation sucks but hassling someone who isn’t involved in getting the music to the people is misguided anger.

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Submitted by freeform on Sun, 08/14/2022 - 15:14

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For $99.89 I purchased the hi-def download of the 4 Lyceum '72 shows. My order had 4 download buttons on it. I pushed them all thinking I would get 4 shows. Hah! All 4 downloads combined into a single folder, and it was a 44.1 download from 5-26-72. How are they going to make this right?

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Submitted by icecrmcnkd on Sun, 08/14/2022 - 15:44

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But he does need to know that things aren’t right.
He is the archivist and the face of the releases/seaside chats.

But who is his employer, WMG/Rhino or GD, inc.?
GD has a contract with WMG/Rhino to vault the recordings (please don’t screw up like Universal Music) and put out releases, and Dave selects releases, but Dave may actually work for GD and not have a lot of control over what goes on at WMG/Rhino.

Given his high profile, it wouldn't do any harm for him to at least acknowledge the problem, and reassure people that it is being looked into. If it is.

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Submitted by bgarrett on Mon, 08/15/2022 - 09:12

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After getting nowhere and not realizing others had this same problem with this download release, I requested that my order be cancelled and a full refund be issued. I was told by customer service that my order was cancelled, that I would get a refund, and I was provided with a code for 10% off my next purchase from the dead.net store, which I will use to repurchase this product once they get their poop in a pile and have all four shows instead of only the penultimate show. Not a happy experience, but I encourage others to ask for the same remedy, which if enough people do, will force them to fix this issue.

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2 years 4 months

Submitted by mannina on Mon, 08/15/2022 - 13:12

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Never used the message board or had a need to create an account until now. Thanks for the advice and messages. I thought it was just me. I will contact customer service and get a refund

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Submitted by batzye on Mon, 08/15/2022 - 14:07

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Just got this in response to a second request for update on the download cluster:

Thank you for contacting us and we apologize for the tardiness of this response.

Unfortunately, we are currently experiencing a very high volume of incoming customer service tickets.

We will prioritize your ticket and follow up with your as soon as possible.

We are so sorry for the delay and thank you for your patience.

Sincerely,

Dead.net Store

product sku
081227883591BUN
Product Magento URL
https://store.dead.net/lyceum-72-the-complete-recordings-digital-download.html