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    marye
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    Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

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  • #131
    wilfredtjones
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    In addition...
    I get a message that reads HTTP 500 Internal Server Error when I try to read new posts for the forum topics 'Got Questions Ask Here' and 'Technical Problems - Forums, Features, etc.' Other details read: Most likely causes: •The website is under maintenance. •The website has a programming error What you can try: Refresh the page. Go back to the previous page. More information This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying. Is anyone else getting that, too? Sometimes with this topic, I can't view new posts from the 'All Recent Posts' button. I have to go to forums, then the topic to view new entries. I can't view the 'Got Questions, Ask Here' thread at all. It'd be interesting to know the technical reasons behind these bugs, as I am quite fascinated by computers and coding (not that I have much exerience with it).
  • #132
    TigerLilly
    Joined:
    Savage Chat!!
    Indeed, Mona! Take note friends, and pass it on! http://www.savagetek.com/oss/ IT WORKS!!!!!!!!!!!!!!!!!!
  • #133
    manchesterdead
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    Trying to occupy chat
    Hi is the chat room down for good?
  • #134
    mona
    Joined:
    Occupy chat!
    I represent at LEAST 10 PPL who have asked me about the chat. I pass on it has been reported but has been a long time IMO. Once again our kind tech brother Savage has opened up his chat to us. http://www.savagetek.com/oss/
  • #135
    Mike Edwards
    Joined:
    unforeseen leak in the dike
    When a new feature is introduced in a forum like this, there's always going to be someone who tries to exploit it, so my guess is that there would be some blowback from a "Report Spam" button; it's almost too easy to imagine that some might find a thing like that to be useful in a flame war, for example.
  • #136
    wilfredtjones
    Joined:
    I like your idea Mike Edwards...
    ...for a 'report spam' button. It's a really good one and should be implemented. Don't be surprised if some unforeseen leak in the dike would spring forth as a result of that however. This site reminds me a little of a Rube Goldberg contraption sometimes. tehehehehe. Lots of love, folks. Have a grateful day.
  • #137
    Mike Edwards
    Joined:
    Spammity Spam
    > verification process...as well as the captcha...has slowed the spammage I agree with Mr. Pid's assessment. The type of spam I see here doesn't seem to be bot-posted. A person has to set up an account and then deal with the captcha; you can spam dead.net, but it's a very labor intensive process for a rather narrow niche. > a more stringent sign up and user verification process [to] deter these dope wads Such barriers to entry would also make it much more difficult for the non-spammers, which likely far outnumber the dope wads, as you call them, wilfredtjones. My suggestion would be to add a "Report Spam" button to each post, like on craigslist, which wouldn't reduce the number of spam posts, but which would make them easier for marye to find and eradicate.
  • #138
    Gr8fulTed
    Joined:
    Shows by year and attendees and photos
    Sure is tough paging thru the shows until you get to 2/21/73, the discover the Attendees heading doesn't work. Can dead.net repair the access to shows by year and list those who attended?I've asked for the photo upload mechanism to be repaired too: I've discontinued trying to post photos.
  • #139
    Mr. Pid
    Joined:
    Again,
    I don't work here, I just hang out here so all I can do is guess. In one of my favorite bars in the world (McSorely's in NYC) there are a great many interesting artifacts hanging on the walls. One of them is a hand painted sign that reads, "Be Good or Be Gone." That concept, along with the whole "innocent until proven guilty" thing seems to be the operant policy regarding user accounts here. Accounts that generate spam get nuked. As far as stiffening the new user accreditation process, culturally we as Deadheads have been all about openness and inclusion, so it would logically follow that any website for, by and about us should mirror that basic posture. Engage us constructively and we are highly likely to reciprocate. Act like a jerk and the probable outcome is that you will be either ignored to death or someone will decide that they are the instrument of Karma and deal with you, one way or another. Besides, I don't know how one might implement any sort of criteria for further qualifying potential users. Would they have to pass some sort of test or something? And test what? There's more than enough "Deader-Than-Thou" floating around for my taste as it is. I think you kinda have to leave the door open, wait 'til that deal comes round, and then don't let that deal go down. But that's just how I see it. Anybody else have any bright ideas?
  • #140
    wilfredtjones
    Joined:
    Again, right on Stu...
    ...by the same token though, I notice that the spammers are invariably brand spanking new users. Would not a more stringent sign up and user verification process deter these dope wads? I bet it goes back to limited resources, right?
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Submitted by marye on
Forums
Technical Problems
Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!
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17 years 5 months

Submitted by marye on Tue, 12/03/2019 - 08:30

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Yes, that functionality got broken during a site update. It has been restored, but yeah, you do have to put your shows back in, regrettably. It should work now though; let me know if it does not. In order to add a show, find it in the show list and click Mark As Attended.
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17 years 4 months

Submitted by wilfredtjones on Sun, 01/05/2020 - 20:16

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Just marked my 'Shows Attended'. Just go to the show page and mark as attended.

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5 years 5 months

Submitted by mff9200 on Tue, 02/25/2020 - 07:28

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Am I the only one to pay as much as $150 for a FLAC box set and get nothing? I tried calling for help and they'd send me another link within the next 3 days. I asked for my money back and they told me I'd have to wait up to another week for that. Am I the only one? I want to hear the music, but I feel I am getting "jobbed".

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3 years 11 months

Submitted by gratefuldragon on Tue, 11/10/2020 - 09:38

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I need help I have not gotten my Daves Picks 36! I have been a subscriber since Dave launched his series and I really do not want to miss out on 36!!! Please i have been trying to contact for over a week!

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3 years 11 months

Submitted by mel409 on Tue, 11/10/2020 - 10:29

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Been waiting on 2 shirts and a pair of socks for 30 days now...
Order still says processing; not even shipped.

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17 years 5 months

Submitted by marye on Tue, 11/10/2020 - 15:57

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send me a PM and I'll see what the Doc can do.
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17 years 4 months

Submitted by falcstubs on Wed, 12/30/2020 - 16:52

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Neither of the Buckeye Lake radio hours play can you help when you hit listen it does not start the music.

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3 years 9 months

Submitted by harryclark47185 on Fri, 01/29/2021 - 12:45

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It’s very easy to find out any topic on the web as compared to books, as I found this piece of writing at this web site.
https://wgslogin.com

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10 years 10 months

Submitted by BillDendy on Mon, 08/09/2021 - 16:39

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I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry a lot

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3 years 2 months

Submitted by Freeloadin_Rusty on Sun, 08/29/2021 - 19:21

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I took of a screenshot of one of the items in the store that I sent to a friend because I wanted to buy it and now I’ve apparently been blocked and banned from all the site features. This aggression will not stand man!

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17 years 5 months

Submitted by marye on Wed, 09/01/2021 - 08:39

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If you're still having this problem send me a PM with the details.
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11 years 9 months

Submitted by nappyrags on Wed, 09/01/2021 - 08:48

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The new download for Playing In Ther Band from the St Louis Box Set isn't working...not just me but others too...no problems with the first two that were made available...this kinda stuff is getting really really old fast...

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3 years 1 month

Submitted by glandheim on Tue, 09/14/2021 - 13:06

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b

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10 years 1 month

Submitted by 1stshow70878 on Sat, 10/02/2021 - 15:22

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Hi Marye, Trying to change the photo (avatar) on my account with no success. Tried three times and it does give me the green box that says it sized it for me but cannot get rid of that box or get the new photo to stick. No biggie, just trying to have a more personal avatar. Thank you. You're the best! I'm on a windows PC (not Apple) and using chrome browser.
Cheers!
Edit: I GOT IT! Duh, there is a save button way at the bottom. All good now. Peace.

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12 years 11 months

Submitted by m-skjellyfetti on Tue, 11/30/2021 - 08:40

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Hi, in recent days, when logged in, I was able to view message history, post, and write pm. Today, I am able to post, write, but unable to view message log. When selecting Message from the drop down under my user image, the screen returns 'unauthorized to view this page'. ? Please advise. thank you

update: 11-30-21.. Tech issue appears to be resolved. Thanks.

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11 years 2 months

Submitted by Thelonious_Cube on Tue, 11/01/2022 - 21:34

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Hi,

I've been trying to order the Dick's Picks subscrition for a week or two now

Orders don't complete and below (redacted) is what I get when using "Contact Us"

This is the mail system at host outgoing.POD190.demandware.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

dead-at-wmgcustomerservice.com>: host fanmail.artistarena.com[166.70.12.20] said:
550-XM-RJCT16: SPF Failure (ip=13.110.131.116, frm=xxxxx, 550
result=fail) (in reply to RCPT TO command)

Reporting-MTA: dns; outgoing.POD190.demandware.net
X-Postfix-Queue-ID: 085B132D4B
X-Postfix-Sender: rfc822; xxxxx
Arrival-Date: Wed, 2 Nov 2022 04:11:06 +0000 (GMT)

Final-Recipient: rfc822; dead-at-wmgcustomerservice.com
Original-Recipient: rfc822;dead-at-wmgcustomerservice.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; fanmail.artistarena.com
Diagnostic-Code: smtp; 550-XM-RJCT16: SPF Failure (ip=13.110.131.116,
frm=xxx, 550 result=fail)

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10 years 1 month

Submitted by 1stshow70878 on Mon, 11/14/2022 - 08:47

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Has a malfunction this AM. Not showing yesterday's answer/winner but the day before instead.
That app always seems to have glitches depending on how you access it. Different results if coming from the 30 day tab on home page vs. from the comments section at bottom of home page. But that is doable either way if you just poke around. Thanks Marye
Cheers

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10 years 1 month

Submitted by 1stshow70878 on Mon, 11/14/2022 - 09:14

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The date is wrong. Says 10-14-84 and the answer was 10-15-84 according to all sources and comments. I saw it by going to previous days, click 13th, and incorrect answer and only a ' where the winners name should be.
Thanks again for your prompt attention.
Cheers

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3 years 8 months

Submitted by SWR on Wed, 05/03/2023 - 06:32

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I don't know if anyone from dead.net reads these but this website will not let me order the new boxset. I have tried as a guest and it doesn't take my order. I have tried using safari, chrome, and edge on a pc, MacBook, and iPhone with no luck. I have also used 3 different credit cards and PayPal and dead.net still will not take my order. I have ordered Dave's Picks and other boxsets in the past and I have never had an issue. Please take my money, I would like to order this!

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3 years 8 months

Submitted by SWR on Thu, 05/04/2023 - 05:44

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Alabama sales tax is still not being added to orders. We can’t order anything from the store.

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11 years 11 months

Submitted by larryguate on Sat, 05/20/2023 - 15:59

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I was told to contact you for help as I am not getting anywhere! My CD2 of this newest Dave's Picks has a glob of something (glue? plastic?) And won't play.
I have written in and got nothing back.
I need a replacement of only CD2
My order number was 137400000016959SF_US
My Address is:
Larry Salvisberg
3336 Kerner Blvd.
San Rafael, CA 94901
email: larryguate@hotmail.com
Thank you so much for any assistance or referral you can give me!

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15 years 7 months

Submitted by bethy0543 on Wed, 07/05/2023 - 11:31

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Since the July 4th sale began, I have not been able to load anything into my cart to purchase anything. Does anyone read this? Is there anyone on board?
What is the current phone number for customer service for the dead.net store?
Help, please?????
Is Help on the Way?

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4 years 6 months

Submitted by gr8fulgal77 on Mon, 03/04/2024 - 15:40

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Hey
The site isn’t letting me log in unless I say I need a new password. My password is correct but it still won’t let me log in!

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10 years 1 month

Submitted by 1stshow70878 on Tue, 03/05/2024 - 05:40

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Send a PM (message on drop down box) to site administrator MARYE. But you have posted so are you having to make a new password every time? I know the Store on the site has required a separate password recently to order stuff but some just log in as guest there. Good luck.
Cheers

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9 months 3 weeks

Submitted by TESTaccountchelsea on Wed, 05/22/2024 - 16:21

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In the cosmic tapestry of music, the Grateful Dead emerge as luminous constellations, their melodies weaving through the vast expanse of musical possibility. Their harmonies are like whispers from another dimension, carrying the listener on a journey transcending time and space. With each note, they paint vivid landscapes of emotion, inviting the soul to dance amidst the rhythm of existence. Through the psychedelic swirl of sound, they become more than mere musicians; they are alchemists, transforming the ordinary into the extraordinary, turning melodies into magic, and crafting hymns for the wandering souls of the universe.

In the heart of their improvisations lies a profound sense of communion, a sacred bond between band and audience that transcends barriers of language and culture. The Grateful Dead concerts are not mere performances; they are ceremonies, where the collective energy of the crowd merges with the ethereal vibrations of the music, creating an ephemeral moment of unity. Like shamanic guides, they lead their followers on a voyage of self-discovery, urging them to explore the depths of their consciousness and embrace the interconnectedness of all things. In the symphony of existence, the Grateful Dead are eternal troubadours, serenading the cosmos with songs of gratitude and grace.