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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • sjbutler
    Joined:
    Is there an issue with the…

    Is there an issue with the customerservice@dead.net email? I need to change the shipping address for my Dave's Picks subscription but the email that I sent got bounced back to me with the error message "Recipient address rejected: Access denied." Thanks in advance for your help!

  • Zipster
    Joined:
    Grateful Dead Show

    I was wondering if Bobby could get all the remaining member's together in his studio for a live show via the net....send the message along please. I think the Deadheads around the world need it right about now and make it free for everyone.

  • CelebrateWood
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    New Release Options

    I still buy your CDs but I would love to have digital copies too. Why are there not packages where we can buy the CD box like the new 1976 box that includes the ability to download the digital files for an additional fee? The current pricing structure is almost as much again to get the digital files too.

  • chr1skol1
    Joined:
    Delayed shipment

    Unfortunately me too. Still waiting for my copy. It looks like customers services are not able to response E-Mails.

  • axelm
    Joined:
    shipment

    for international shipments, why not take directly the customs fees, and allow us a shipment other than the standard one.

  • greggie
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    Joined:
    Very delayed shipping 55 days

    me too. strange thee is no explanation

  • marye
    Joined:
    it got lost in a site update but it's back
    However, you will need to rebuild your list. You should be able to do so from your profile page.
  • Ungnome
    Joined:
    Show attendance lists

    Didn't there used to be a list that had the shows we attended individually? I know I compiled one, several years back, but I don't see it at all. Thanks.

  • greggie
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    Joined:
    Regarding yr message of Jan…

    Regarding yr message of Jan. 24, I cannot find a reply. The issue was non-delivery of an order 137400000224956 and particularly why it was not shipped for at least 60 days. The staff over at deadnet do not answer though I have got a new report from them about ten days ago that it has at that time been sent. My concern is some kind of problem which could result in future problems in ordering. Are you geting a run-around from the shipping dept. Why would shipping of a paid for order be delayed 60 days? Well one possibility is some kind of financial iliquidity.

  • marye
    Joined:
    probably
    because the subscription period ended a while back?
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17 years 5 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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16 years 9 months
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Hello I am wondering if I could get help on an order for a shirt that I placed a month ago. I bought this as a Christmas present, but the site won't accept my information to find out where it is? I sent in an inquiry and I received an automated email telling me to do the same thing that I have been trying to do with no help.

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17 years 5 months
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What are you trying to post (setlist?) and where are you trying to post it?
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17 years 5 months

In reply to by marye

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It's there on the show page. Search on Deer Creek in top right. Make sure you are logged in and you can mark as attended there.

Hoping helping... :-) :-) :-)

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1 year 8 months
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I'd like to know why the support for the store is MIA. Has anyone else had this issue? I purchased the American Beauty 50th so I could have the 2/18/71 show. The FLAC download has a corrupted cutoff GDTRFB and it's missing the NFA Pt. 2 and Uncle John's. I've reached out to support but they are MIA. Any ideas how to get ahold of them?

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17 years 5 months
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send me a PM with the details and I'll see if I can find someone to straighten this out. So sorry for the trouble.
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9 years 8 months
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Hello, I'm sorry if this is off your topic but maybe you can help. I have written a nice book about the music from the early Brent Mydland years of the Grateful Dead, about 400 pages. I want to get permission to use a certain image on the cover, and to use a certain lyric for the title. Do you happen to know who I should be in touch with about this project? Thanks! --Ryan Bouchard

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17 years 5 months
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Send me a PM about this with the details and I'll see if I can find the right person.
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1 year 7 months
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Many years ago I found 2 more verses and a bridge/chorus(?) posted online for Uncle John's Band. The source was alleged to be an acoustic set Jerry did at a small club (The Matrix?).
One verse starts with: "Why wait in the dark for dawn when the sun's still going down?"
Another starts with: "Would you carry me uphill, back the way I carried you?"
I don't want to post the full verses since I can't vouch for their authenticity.

Has anyone ever heard recordings of these verses? Any more info on them?

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17 years 5 months
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I would see what the Grateful Dead Annotated Lyrics had to say on the subject.
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17 years 5 months
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The manuscript version of the song includes these lines: Why wait in the dark for dawn / (while) when the sun's still going down?/ Maybe I'll dust off your chair/ If you say you're comin' 'round... There's more. Thanks, Wahrlock, and it's never a bad day to dive into the annotated lyrics...
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Thank you for turning a long term frown into a smile! I have loved you since I touched your foot at the Garden Pier in AC & I am so happy you found the beautiful love of your life, your lovely children & that you got to got to have such a wonderful family. And I’m also very happy that you were able to meet and fill the great relationship with your biological father, something we were never allowed to do because that was a bad man within my mother died while I was in college, both of them very young and unexpectedly so many different. I hope you don’t mind, but I need to see if you have a source that could help me both my husband and I were born with congenital birth defect, mine left me permanently, disabled at only 34. Then hurricane Sandy was it a direct hit to us as a full strength, hurricane, and we were not allowed to live in our home for eight years a week after that we were diagnosed with hereditary autoimmune diseases and our doctors this time absolutely forbid us from going back to work outside the home as we have no immune system. For the last 14 years, we’ve both been struggling very hard at our small office assistance or badly struggling due to all this. We are in foreclosure on our home. I am not writing this to ask you for a handout but just for source or sources. I have an idea about a book card like to write about the Grateful Dead and I need someone who can help me find the sources and even corroborate Either as a co-author or anything that they would like to be called. I hope and pray you see this message and you can point me in the right direction so we don’t lose our home that my husband spent eight years in his blood. Sweat and tears rebuilding because that would devastate us both. Thank you Bobby and God bless you and your beautiful family.

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3 years
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Hi, I won a calendar during the 30 Days and have not heard anything yet. Who do I contact?

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1 year 1 month
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is this an active feature? and if it is active, how would one go about using the feature?
tried using it on my profile page but no can do, so figured here might be the place in the forum to ask for assistance...ty!

Peace All!
uncle_tripel

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10 years 2 months
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the show listing itself here under archive and "mark attended". Use the search and enter date to find the show listing. Thanks to another poster here (Dancin Fool) I just figured that out too.
Cheers

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9 months 3 weeks
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N/A

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1 year 1 month

In reply to by 1stshow70878

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1STSHOW70878 and I will give that try,
cheers!

EDIT: it worked!

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7 years 2 months
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Hi Mary, I wonder if you could help me. I am a long time subscriber to Dave's Picks. However, I am moving to a new address in February 2024. How do I update the address so that my Picks will come to my new address. Thank you.

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17 years 5 months
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Send me a PM with the details and I'll get on the case. Good luck with the move!
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9 months 1 week
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Hi Marye! Looking for help locating photographer for a photo from Telluride ‘87 from a post and hoping you can help.

dead.net/fanphotos/street-scene-telluride-co

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17 years 5 months
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to be honest, I don't know who took that photo either. However, I was there, and it was definitely a moment.
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15 years 6 months

In reply to by marye

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Hi Mary, I was a proud member of jane Sullivan's trash Crew and was hoping you could help me get in touch with her?I believe she got married and goes by her married name that I dont know? Flickster

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14 years
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Why is  Flac 2x the cost of Alac?

Example:

12.99 vs 29.99  for Mars hotel?

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1 month 2 weeks
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I haven’t heard a Sugaree jam during regular programming on Sirius XM 23 for a long time; perhaps longer than a year (i listen frequently during the day). Is there a reason for this?

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2 months 1 week
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Hi Marye,

What happened to the Dead Covers Project? I was thinking of submitting some songs, but I can’t find it anywhere in the last call for submissions was in 2023. Is it still happening?

Patrick

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4 years
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Hi Mary - I believe I was the Dan from Richmond CA who won the 11/1 30 Days of Dead contest, but didn't receive an email about it. Can you check to see why I didn't get an email. My email is dhisey11 at gmail.com. Thanks!

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13 years 8 months
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I am not sure if I was suppose to get an email for being picked for the calendar yesterday, I was reading that you only have 48 hours to answer emails, I just did not receive one.Thanks for your time!