- Post reply Log in to post comments1,232 repliesmaryeJoined:If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
- greggieJoined:Regarding yr message of Jan…
Regarding yr message of Jan. 24, I cannot find a reply. The issue was non-delivery of an order 137400000224956 and particularly why it was not shipped for at least 60 days. The staff over at deadnet do not answer though I have got a new report from them about ten days ago that it has at that time been sent. My concern is some kind of problem which could result in future problems in ordering. Are you geting a run-around from the shipping dept. Why would shipping of a paid for order be delayed 60 days? Well one possibility is some kind of financial iliquidity.
- greggieJoined:Very delayed shipping 55 days
I ordered the 50th Anniversary cd dvd box on Nov. 8. Today is January 24, and it has not arrived. Worse yet, it is shown on deadnets data as not having been shipped. I contacted PayPal and today, a day later, got a message from Deadnet saying the box is on the way. So far all turned out ok and there is nothing for you to do.
In Europe there was a couple of years ago a spectacular bankruptcy of a sister company, Spincd. Lots of customers lost many lots of money. People trusted delayed shipments would arrive because the staff was cool and knowledgeable, but they also behaved fraudulently., and then bankruptcy ended all hope, and all payments went to preferred creditors. Now comes the work for you, Mary.
I wonder why nothing happened with that cd dvd box for 55 days, but it got sent as soon as Paypal came on board. My emails to deadnet were ignored, no answer, so maybe status matters even in deadworld. What do you think? A second issue is why deadnet does not give info about delays. If there are agency or economic problems, it must be better to tell customers instead of being silent and covering everything up, which gives rise to anxiety and a focus on contacting the credit card companies before their individual time bars for helping expire. What do you think and can attitudes be changed?
- lalahowardJoined:Ordered 11/30/19 and...NOTHING! PLEASE REFUND ME!
Hello??? I'm not sure what else I can do to get attention on my order. I've emailed numerous times, only to get an auto reply and a ticket number. Received no response to date (order placed Nov 30th!), at all!
Incredibly lame. I feel ripped off and want a refund at this point.