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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • 3D
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    Hmmm
    I submitted a new one at 200 dpi, saw the scaled image after clicking on upload, still did not see the full image when I hit preview and still nope after submitting. I wonder if there is a problem with the system today since what I did the first time does not appear to be working this time, resubmit with orig open and then saw full image under view even though it was not on my account homepage yet until the image is approved. Oh well try again next week, have a good weekend.
  • 3D
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    I just submitted a 200 dpi
    I just submitted a 200 dpi version of what I tried yesterday and earlier today. Still no image even at the view tab/screen as though I was editing it from my account home page. I thought it showed up last time. I wonder if there is something else going on today since it has been hit and miss whether I see the scaled image or not after clicking on upload, before submitting since I've only hit submit twice so far from the same one today. If still no good I'll scrap this one.
  • 3D
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    Never seen a preview even at low res before submitting
    I think because it is not released yet so the location it might be pointing to in the preview does have it yet until submitting??? After the first 300 dpi failure I was at the edit screen (had left the window open after submitting since it was not showing at my account page yet until it is released I do believe), upped a 200 dpi version, hit preview, saw nothing other than the scaled image until I hit submit and then at the view tab/screen I saw it. But that is a little different than the initial submit since that is like say everything is ok and one went to their account page and clicked on one of their fan photos to edit the title, description or change the photo. And one can't do that until release unless they leave the window open after submitting like I did. It appears 250 and I think 225 are no good too but lil confused since I was not getting the scaled image either after uploading the 250 one yesterday or the 225 one today. I resubmitted at 225 like I did for the first one at 300. I left the window open after submitting, uploaded the other version and hit submit. But testing at 225 since 200 works. I tried a couple of new test ones without clicking on submit and no preview or scaled image. Stepped away for a few then tried another test one and still no preview but the scaled image was there. Again I did not click on submit there, trying to avoid messing with your queue. I see only 2 more tests. The one I did yesterday and today I'll retry one last time at 200, still left the window open after hitting submit yesterday, then go to a new one at 225 but I'm thinking 200 dpi is the limit.
  • marye
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    3D
    not seeing the preview does seem to be a good indicator, as I'm not seeing any image either.
  • 3D
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    RE: Baby Shower
    Sounds like a cool baby shower, unlike any I've heard of before. Sorry I don't have any suggestions right now.
  • johnman
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    mebbe include
    a cookie..........
  • TigerLilly
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    Greatful
    what about a cd of fave Dead tunes for the invites? Combine with a meaningful baby tune or two, and voila! You can make the cover yourself, including the crucial information-time, date, etc. Or create the label yourself-and paste on the cd's then mail them inside a very thin cd envelope instead of a case. Then your guests have an invite they will keep and actually enjoy into the future, while remembering your shower.********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
  • marye
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    wow, that should be fun
    love the tie-dye party aspect! Well, you could always fall back on dancing bears...
  • GRATEFULIMNOTDEAD
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    Baby Shower
    I'm throwing a Dead baby shower and need some ideas! I'm buying white onesies for the guests to tie-dye. I'm still trying to come up with something cute for the invites...something catchy but not std. shower invite crud. We'll obviously be listening to the Dead, so taking playlist suggestions for the "normal" people coming who are rolling their eyes that I'm doing this! Ideas please, from my hippie friends. Peace, Love & Babies!
  • 3D
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    250 dpi
    I just submitted a pic at 250 dpi and I did not see it in the preview, but non of the low res showed before either, and it is not showing after submitting. The 200 dpi one showed after the 2nd submit after the failed 300 dpi so I'm thinking 250 is a no go too. I will be AFK for a few hours and will check back later. Mary, you will probably be gone for the day, if it failed on your end I will resubmit at 225 dpi and that might be the final test since 200 works.
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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17 years 4 months
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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12 years 1 month
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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17 years 5 months
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please send me the details on your order and I'll see what I can do to get things resolved.
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17 years 4 months
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sent PM -
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17 years 5 months
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sorry for all the hassle.
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17 years 4 months
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I cant seem to find the GD chat room
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16 years 1 month
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doesn't work, goes to page not found on all links, fix please
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12 years
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What's going on with the store and the Road Trips links? None of the ones that say Add to Cart or Buy Now go anywhere when you click. Has the store not been completely switched over yet? I notice that a lot of things are missing... Just curious as I was looking to round off my RT set. Thanks!
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this status may change, but for now it ain't workin'. Will look into broken link issue. Thanks for the heads up.
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17 years 5 months
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are working for me. If you continue to have this problem, please PM me the specifics. Thank you!!
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17 years 5 months
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When is the launch date for the new website and fully stocked store? I heard the target date was around mid-October. Hey, wonder of wonders look at the calendar!
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12 years 3 months
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hello all, i was wondering when the store is up and going, will the road trip concerts which currently say "soldout" be available again? i really hope so because even on amazon they're asking scalping prices and it only gets worse when you check around. please, please, pretty please ( say "yes")..........i hope some more will be available. thanks in advance.(wilfredt gets an "A+" for punctuality.............clocked in at 420. :) nice job wtj........you're hired!)
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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16 years
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Hello,I'm working on a new live music project called, "Deadhead Download". Is the word "Deadhead" trademarked by you guys? If so, how much do I have to pay you to use the term at a concert where I'll get paid 20 bucks and have 50 bucks of expenses? Also... How much do I have to pay to use/license the "Steal your face" logo? I am talking about commercial use, but probably will be making less than 50 bucks over the lifetime of the project...
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17 years 5 months
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send me a PM and I'l put you in touch with licensing. Thanks!
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13 years 1 month
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Anyone know when the fully stocked store is going to be up and running. Christmas is approaching. I'd love to get some stuff before the Holidays, and have those who buy for me be able to get it as well. The JGAB dual release with the booklet comes to mind, the 7 Walkers stuff, etc. Additionally, do we know anything about the scope of the new store? I'm certainly hoping more than is there now. But more Dicks? More Jerry? Saw a post that said mid-October was the goal, was/is that still accurate?
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12 years 2 months
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Hi, I have the 3 releases of Dave's Picks. They have not been indexed properly so you cannot see track title and other info when playing in cd players. I have tested in an older Sony player and also on my Oppo 95 and both are blank. Computer playback may be displaying the info but thats not how I play cd's. Will the new releases finally have proper indexing? thank you
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but I cannot think of a single CD I own that displays title (as contrasted to track) information when playing on a CD player, so I'm not sure any such standard exists.
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12 years 2 months
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Really, many of mine have that.. it displays on my tv. For example I just put in Frank Zappa Hot Rats. it displays: Disc Artist: Frank Zappa Disc Title: Hot Rats Track Title: Peaches En Regalia Track Type: CDDA Channel Type: Stereo 44.1k 16b this is very common but yes not all discs have it but since these are new releases I would think it would have been done since it is simple to do.
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12 years
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Will there be a Dick's Picks bundle package of all the Dick's Picks releases, like there use to be? If so will it be out before Xmas? Thanks
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12 years
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Will upcoming releases still be in the HDCD format? Like Dave's Picks and others?
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13 years 1 month
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I'd really appreciate some info on the store. I'd really like to support the site and all, but if there is no update soon, I'm reluctantly going to have to go to Amazon or some such to see if I can locate some stuff I'd like to get that was readily available on the old site but now is not. Have to buy it, get it shipped, and then ship it out. Need a month's leeway at least. Even if the response is:" I have no idea when the new store will be up and fully running." Or even: "What you see is what you get with the new store. These titles are the extent of it." I could just go head with a clear conscience. Peace, Jason.
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14 years 7 months
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When will you have cd.s in the store that you can purchase? All you have in there is sold out stuffBrooklyn
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15 years 1 month
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dead.net's front page sez the current jam of the week is a clip from 12.31.69. IIt would be spectacular to hear that but for 2nd week in a row, when i click the 'read more' link, the site says the search failed. Is this happening to anyone else? What;s happening wbmasters?
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17 years 2 months
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Im trying to shop the store and all I get on there is the Almanac. Also it looks like some of the RT are gone? Will they be replaced? I remember getting an email for some a couple months back saying less teh 500 left and I bought those. Why wasnt an email sent out about the other ones and low quantities. Im not trying to gripe but they are $100 on Amazon
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14 years 10 months
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Really? If true, what a shame. It seems like just a few months ago the dead.net store had an awesome, shortly announced one-day sale going on where you got free shipping on top of a 20% discount and they were all available. Road Trips, in my opinion, had some great selections over a wide period and great packaging with the least amount of miscues in all aspects associated with it. Maybe that is why some of them sold out. $100 on Amazon seems more than a little stiff. Hope everybody gets what they want for Christmas!!!
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12 years
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I missed yesterday's download of Sugaree. Is there a way to get it? Thanks for any help! Margaret
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17 years 4 months
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I downloaded Google Chrome and still can not download the track. Why does it seem that everything associated with Dead.net is a test of endurance? Here's to hoping that I can eventually get these tracks from someone who is a computer whiz and able to deal with the intricacies of navigating the infinite possibilities of programs to download the music. I can't post on the downloads page because I don't have a Twitter or Facebook account and don't want one. Who is designing the Dead.net site? A group of sadistic computer nerds? Did anyone there ever hear the expression "user friendly"?
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17 years 5 months
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I am so with you. I can't comment either! Re: the downloads and guessing...try firefox...it worked for me. Good Luck!
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12 years 10 months
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I noriced that the all music edition of the Europe '72 box is sold out. Will it ever be availible again? Thank you
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15 years 7 months
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Hey there... So when I guessed the show for High Time yesterday, I never got any confirmation or anything. Should I have received something? Thank you!
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17 years 5 months
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You may have guessed right, but 'Ya gotta be first'!
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15 years 7 months
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hmm... maybe you're right, but that's not what the rules say. nothin' in there about being first. "Guess the venue and date correctly and you'll be automatically entered to win the prize of the day. Each day a winner will be selected at random, so take your time and make your best guess! Answer correctly, and you will also be automatically entered for our Grand Prize - a copy of the SOLD OUT Spring 1990 box set."
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...and all that time I thought I was first 2 years ago when I won. That's great then, better chances for everyone. If I can remember right, I had to contact them to find out what to do after my name was announced as the winner. Par for the course here at Dead.net...hahaha. The prize was the 1969 Big Rock Pow Wow Road Trips.
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15 years 7 months
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thanks for your help anyway. I just wanted to make sure it went through! I would love to get that From the Vault box... :)
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13 years 9 months
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Hi Marye. Just wondering why my last post on the Spring '90 comments page was deleted; was it because I referred to MYSELF as a self-satisfied jerk?
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17 years 5 months
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I'm seeing it just fine, and it's showing as published, so ???
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17 years 2 months
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How come when you click on music to the store all the shows is the almanac and `DP subscription nothing else will load. Im trying to give you my money and I cant. Help!
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13 years 11 months
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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13 years 11 months
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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17 years 5 months
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How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
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13 years 1 month
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So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
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glad it saw the light...