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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • tphokie1
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    lost post
    I made a post in the families forum on July 3. It was there later in the day as I logged on to let my wife read it. Today (July 4) I went back to the forum to read any new posts and my post was not there. I'm not very computer savvy, but am curious has to how and why this happened. Thanks so much for any enlightenment on this.Peace.
  • dawg440
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    Thanks for listening
    I am sure many would share my sentiments. I have enjoyed the new site thus far, the Tapers Section is great, met a few new people already, I'm sure it will only continue to grow.
  • marye
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    your excellent points...
    are being duly forwarded to the Store folks!
  • dawg440
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    Music of course!
    Thanks for the info. It just seems foolish to me that the Download Series is no longer available, hopefully it is short term and will return. Ratdog, Gov't Mule, Phish, Widespread Panic, and many more all have downloads for sale on their sites, seems like it would be purely a cost effective profit maker as there is no hard product to manufacture, ship, etc. I saw a posting on here the other day by someone that said "alot of Heads he knew are in fact dead", given that statement and the fact that we all are getting older, common sense would tell you that there are less of us today than there was 10 years ago, the longer it takes to get the music out there, the fewer sales there ultimately will be. Don't get me wrong, I am ecstatic every time a new archive release comes out like Three from the Vault, and I do purchase them all, but it should have come out years ago. (Don't get me started on the JGB stuff!) I realize it takes time to remaster stuff, and there is no way to do this every piece of tape in the vault, but it doesn't matter that every show is sonically perfect, the demand is there. If you take look at the Internet Archive at http://www.archive.org/details/GratefulDead and see how many times each show has been downloaded, this proves my point and if they charged a fee to download from there instead of allowing just the streams, that would be a hell of alot income for the band and its staff. Yes I agree the old philosophy that the music is "free" doesn't apply anymore, but it would make alot of people happy if they just made it available. I'll get off my soapbox now.
  • marye
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    iTunes
    No, doesn't require an iPod, and the iTunes software has Mac and PC versions. You can play the music, burn CDs, etc. and never use an iPod at all. I used it for years before I bit the bullet and bought the iPod, and boy did I look silly sitting in the airport listening to tunes on my iBook... The more audiophile among us think there may be better audio formats than the one iTunes uses, so you may want to wait for them to weigh in here. (Or ask over in the Technical Discussion topic in Tapers.)
  • dawg440
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    Ok, thanks. Doesn't itunes
    Ok, thanks. Doesn't itunes require an ipod?
  • marye
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    we are forwarding these inquiries...
    and as soon as we have an answer we'll post it. Meanwhile, as posted elsewhere, the downloads are alive and well on iTunes, so if that format works for you, go for it.
  • izzie
    Joined:
    download series...
    dawg440, I encourage you to click that Feedback button there on the bottom of your screen. MaryE and I aren't avoiding the question, but it's beyond anything we can 'fix'.
  • dawg440
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    Download Series
    Why can't anyone answer the question of where they went and when they will be back?
  • acehigh53
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    Iowa City,Ia. show,3/20/71
    I do not see this show listed anywhere on this sight. The show with NRPS was at the Fieldhouse in Iowa City,Ia.Ticket prices,$2.50.$3.00,$3.50. I remember the Riders came out at 7:30 and the Dead left the stage at almost 1am. My first show.
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17 years 7 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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17 years 6 months
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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17 years 6 months
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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12 years 2 months
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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12 years 2 months
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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12 years 2 months
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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17 years 7 months
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please send me the details on your order and I'll see what I can do to get things resolved.
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17 years 6 months
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sent PM -
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17 years 7 months
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sorry for all the hassle.
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17 years 6 months
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I cant seem to find the GD chat room
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16 years 2 months
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doesn't work, goes to page not found on all links, fix please
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12 years 2 months
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What's going on with the store and the Road Trips links? None of the ones that say Add to Cart or Buy Now go anywhere when you click. Has the store not been completely switched over yet? I notice that a lot of things are missing... Just curious as I was looking to round off my RT set. Thanks!
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17 years 7 months
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this status may change, but for now it ain't workin'. Will look into broken link issue. Thanks for the heads up.
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17 years 7 months
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are working for me. If you continue to have this problem, please PM me the specifics. Thank you!!
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17 years 6 months
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When is the launch date for the new website and fully stocked store? I heard the target date was around mid-October. Hey, wonder of wonders look at the calendar!
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12 years 5 months
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hello all, i was wondering when the store is up and going, will the road trip concerts which currently say "soldout" be available again? i really hope so because even on amazon they're asking scalping prices and it only gets worse when you check around. please, please, pretty please ( say "yes")..........i hope some more will be available. thanks in advance.(wilfredt gets an "A+" for punctuality.............clocked in at 420. :) nice job wtj........you're hired!)
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12 years 2 months
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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12 years 2 months
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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16 years 2 months
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Hello,I'm working on a new live music project called, "Deadhead Download". Is the word "Deadhead" trademarked by you guys? If so, how much do I have to pay you to use the term at a concert where I'll get paid 20 bucks and have 50 bucks of expenses? Also... How much do I have to pay to use/license the "Steal your face" logo? I am talking about commercial use, but probably will be making less than 50 bucks over the lifetime of the project...
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17 years 7 months
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send me a PM and I'l put you in touch with licensing. Thanks!
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13 years 3 months
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Anyone know when the fully stocked store is going to be up and running. Christmas is approaching. I'd love to get some stuff before the Holidays, and have those who buy for me be able to get it as well. The JGAB dual release with the booklet comes to mind, the 7 Walkers stuff, etc. Additionally, do we know anything about the scope of the new store? I'm certainly hoping more than is there now. But more Dicks? More Jerry? Saw a post that said mid-October was the goal, was/is that still accurate?
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12 years 3 months
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Hi, I have the 3 releases of Dave's Picks. They have not been indexed properly so you cannot see track title and other info when playing in cd players. I have tested in an older Sony player and also on my Oppo 95 and both are blank. Computer playback may be displaying the info but thats not how I play cd's. Will the new releases finally have proper indexing? thank you
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17 years 6 months
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but I cannot think of a single CD I own that displays title (as contrasted to track) information when playing on a CD player, so I'm not sure any such standard exists.
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12 years 3 months
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Really, many of mine have that.. it displays on my tv. For example I just put in Frank Zappa Hot Rats. it displays: Disc Artist: Frank Zappa Disc Title: Hot Rats Track Title: Peaches En Regalia Track Type: CDDA Channel Type: Stereo 44.1k 16b this is very common but yes not all discs have it but since these are new releases I would think it would have been done since it is simple to do.
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12 years 2 months
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Will there be a Dick's Picks bundle package of all the Dick's Picks releases, like there use to be? If so will it be out before Xmas? Thanks
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12 years 2 months
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Will upcoming releases still be in the HDCD format? Like Dave's Picks and others?
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13 years 3 months
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I'd really appreciate some info on the store. I'd really like to support the site and all, but if there is no update soon, I'm reluctantly going to have to go to Amazon or some such to see if I can locate some stuff I'd like to get that was readily available on the old site but now is not. Have to buy it, get it shipped, and then ship it out. Need a month's leeway at least. Even if the response is:" I have no idea when the new store will be up and fully running." Or even: "What you see is what you get with the new store. These titles are the extent of it." I could just go head with a clear conscience. Peace, Jason.
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14 years 8 months
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When will you have cd.s in the store that you can purchase? All you have in there is sold out stuffBrooklyn
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15 years 3 months
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dead.net's front page sez the current jam of the week is a clip from 12.31.69. IIt would be spectacular to hear that but for 2nd week in a row, when i click the 'read more' link, the site says the search failed. Is this happening to anyone else? What;s happening wbmasters?
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17 years 4 months
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Im trying to shop the store and all I get on there is the Almanac. Also it looks like some of the RT are gone? Will they be replaced? I remember getting an email for some a couple months back saying less teh 500 left and I bought those. Why wasnt an email sent out about the other ones and low quantities. Im not trying to gripe but they are $100 on Amazon
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14 years 11 months
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Really? If true, what a shame. It seems like just a few months ago the dead.net store had an awesome, shortly announced one-day sale going on where you got free shipping on top of a 20% discount and they were all available. Road Trips, in my opinion, had some great selections over a wide period and great packaging with the least amount of miscues in all aspects associated with it. Maybe that is why some of them sold out. $100 on Amazon seems more than a little stiff. Hope everybody gets what they want for Christmas!!!
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12 years 1 month
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I missed yesterday's download of Sugaree. Is there a way to get it? Thanks for any help! Margaret
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17 years 6 months
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I downloaded Google Chrome and still can not download the track. Why does it seem that everything associated with Dead.net is a test of endurance? Here's to hoping that I can eventually get these tracks from someone who is a computer whiz and able to deal with the intricacies of navigating the infinite possibilities of programs to download the music. I can't post on the downloads page because I don't have a Twitter or Facebook account and don't want one. Who is designing the Dead.net site? A group of sadistic computer nerds? Did anyone there ever hear the expression "user friendly"?
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17 years 6 months
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I am so with you. I can't comment either! Re: the downloads and guessing...try firefox...it worked for me. Good Luck!
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13 years
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I noriced that the all music edition of the Europe '72 box is sold out. Will it ever be availible again? Thank you
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15 years 8 months
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Hey there... So when I guessed the show for High Time yesterday, I never got any confirmation or anything. Should I have received something? Thank you!
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17 years 6 months
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You may have guessed right, but 'Ya gotta be first'!
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15 years 8 months
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hmm... maybe you're right, but that's not what the rules say. nothin' in there about being first. "Guess the venue and date correctly and you'll be automatically entered to win the prize of the day. Each day a winner will be selected at random, so take your time and make your best guess! Answer correctly, and you will also be automatically entered for our Grand Prize - a copy of the SOLD OUT Spring 1990 box set."
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17 years 6 months
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...and all that time I thought I was first 2 years ago when I won. That's great then, better chances for everyone. If I can remember right, I had to contact them to find out what to do after my name was announced as the winner. Par for the course here at Dead.net...hahaha. The prize was the 1969 Big Rock Pow Wow Road Trips.
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15 years 9 months
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thanks for your help anyway. I just wanted to make sure it went through! I would love to get that From the Vault box... :)
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13 years 11 months
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Hi Marye. Just wondering why my last post on the Spring '90 comments page was deleted; was it because I referred to MYSELF as a self-satisfied jerk?
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17 years 7 months
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I'm seeing it just fine, and it's showing as published, so ???
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17 years 4 months
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How come when you click on music to the store all the shows is the almanac and `DP subscription nothing else will load. Im trying to give you my money and I cant. Help!
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14 years 1 month
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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14 years 1 month
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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17 years 6 months
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How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
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13 years 3 months
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So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
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17 years 7 months
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glad it saw the light...