• 1,228 replies
    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • Anonymous (not verified)
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    no post
    I made a post to spirituality and religion and it didn't show up... whats up with that???
  • marye
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    for download problems
    contact customerservice@deadnetstore.com soonest. If that doesn't work, get back to us and we'll escalate.
  • jonamojo
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    downloads
    i just ordered a download dicks pick 2 flac when i try to download it nothing happens any ideas.........
  • marye
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    yeah, when we first opened...
    that feature was turned on. Unfortunately it seems inextricably linked to the surrealism problem, i.e. posts suddenly appearing wildly out of order. You know, three answers, an unrelated post, and then the original question. If we can get that pesky little issue solved I think it would be great to restore the feature, though. I'll mention it to the intrepid techs.
  • GRTUD
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    Self Edit Enable Please!!!
    Being able to edit our own posts would be the best solution, IMO. Maybe it does the same thing as what marye is describing but most web boards I frequent are able to allow that feature without any problems. The Dude Abides!
  • Golden Road
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    And God Knows....
    ....GRTUD needs that function, STAT! I, on the other hand, am a Doctor of Journalism! "All energy flows according to the whims of the Great Magnet. What a fool I was to defy him."
  • marye
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    hm...
    Well, the short version is that at the moment you can't, because we turned off that function because it was creating some really bizarre side effects. I'd suggest doing what they do on Freecycle (and if you don't know about Freecycle, it's the best!), and just make a new post that the tapes are taken. I could go back and manually delete it if you're still getting deluged with hopeful emails, though. Just lemme know. This does point to an interesting problem; if I delete it it might throw off subsequent conversation, and if I don't delete it somebody comes along six months from now and in a wild burst of optimism thinks the tapes are still there... Hm.
  • Timmy
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    Forum Messages...
    Hi, guess I'm pretty dumb, BUT, how do I delete a message I have posted? I posted a msg for free tapes, now, the tapes have found a new home, & we don't need to leave that msg posted any longer...Thanx, Timmy
  • TigerLilly
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    Screen shot
    Sure thing. Will do it the next time I see the black box.
  • marye
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    bizarre
    I'm using Firefox too, but on a Mac. I've had the occasional weirdness, but never black boxes... TigerLilly, next time this happens, can you do a screen shot and email it to us so we can pass it to the techs? The problem may not be on this end, but at least they can check it out.
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17 years 5 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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15 years 10 months
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Glad to see the store up and running with more music in stock Plus a 20% discount to boot!Finally got to order the Rotterdam 5/12/72 cd set today, so excited to hear the Dark Star on that one. Peace, ~bc.boot
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16 years 11 months
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this search bar that only seems to show up on dead.net ? T on the bottom of the screen it has an X on it but will not go away ..
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12 years 2 months
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I live in the UK and recently ordered daves picks 4 and other items from the store. I received no communication regarding dispatch and after sending several emails to customer service who always told me they had passed them onto the relevant dept for action, but I never got a reply. In the meantime I received an email informing an item on my order was cancelled but with no excplanation. I telephoned in the end and was told by someone called Zoe that the reason my order was cancelled was because international orders are not accepted. When asked why I could place a confirmed order and be quoted international postage she could not answer. Can someone please explain is this true and why is this allowed to occur. It is strange to encourage international business then not accept it. peter
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12 years 2 months
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Why does the store accept international orders quoting postage to my destination then when I phone to find out what is happening to my order 2 months later be told international orders are not accepted? peter
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17 years 5 months
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as noted elsewhere, something's not right here. Please send me a PM with your order details. Thanks.
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16 years 11 months
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i got it taken care of ,, thnx MaryE
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16 years 11 months
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i got it taken care of ,, thnx MaryE
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14 years 10 months
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Is more oriented toward sales than community. I hope sincerely that they are working out the kinks raher than moving to this as a permanent format. It was useful to know who was on line. The old search engine functioned better than the new one. One good thing about this format is that the spammers seem to be pretty much banished. I hope dead.net can get the best of both worlds together when they bring the Chat Room out ofBeta and get the whole catalog once again on line. It is beyong me that this whole project was taken up at Christmas time when most retailers are doing more than 40% of their year-long business. Ah well, I have long ago stropped trying to fathom the mysertium tremendous powers behind Rhino on Grateful Dead issues.... So, my questions is: Does Rhino plan to go back to the old format once the bugs are worked out?
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whether the chat room, the search tool, and the who's online features are on the to-do list, yes. In the meantime, you can get a list of who's online by going to the chat link above; the list is on the right of the chatroom page. It is, as noted earlier, a list of who's online, not who's in the chatroom at this juncture. As to community, well, it's not like it can be artificially generated, whatever tech snake oil guys say. The members make it happen, we just have a venue and try to manage it as well as we can within the constraints we've got.
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17 years 3 months
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I simply want to change my shipping address for my Dave's Picks 2013 subscription. Unlike virtually every other online retailer, I am unable to manage my account and order information in the Dead.net store. I had hoped by now that the store would have transitioned into a user-friendly arena. I phoned the customer service hotline and was told that I could make no changes to my order! The first volume of the 2013 Dave's Picks subscription is still roughly two months away from actual shipping, but no changes can be made. Ridiculous. I have already been billed and paid for an entire year worth of music that I need to have shipped to a new address and am having difficulty being told that this is not possible. I know that is indeed possible but wish that I didn't have to traverse so many hoops to get it done. What needs to be done? Who can help?
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17 years 5 months
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send me a PM with the details and we'll try to get this straightened out.
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17 years 3 months
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How do I find a particular show in the Taper's section, specifically from 10/18/80 and 10/19/80? Cosmicbadger had created a list of vines ( where is it now?) and I think there is a similar document for the Taper's section.
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Pm me and I'll hook you up with the info.
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17 years 5 months
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to see if I can replicate wilfred's difficulty with this thread...
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17 years 5 months
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I can only load this page if there is a new post. I cannot browse to it 'cold'...Anyone know who drew this? Is it Gilbert Shelton, the same dude that did the cover artwork?
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11 years 2 months
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Hey folks! I'm new here and I had a quick question. I work for Brookvale Records; we are the independent record label out of Long Island, NY releasing the Dick's Picks Series on vinyl. I'd like to start sharing info on here about our latest releases. But of course I wish to do so in an appropriate manner. Before I started posting about Dick's Picks Vol. 3 & 4 on sale and info on the upcoming Vol. 5 release, I thought I'd check in here. I'm certainly aware of community guidelines around forums like this acting as a fan, but I'm curious what the guidelines are for me as a "business." Am I permitted to post photos or links to our Store page, etc. within reason? If so, what specific forums would be appropriate for that? Don't want to be shunned for spamming!
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17 years 5 months
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Hi, I'm the forum moderator. Excellent questions all. Couple of possibilities here; you could post in the Your Own Storefront thread, which some shops and craftspeople do, or we could start a thread specifically for the DP on Vinyl series. Lemme know what you'd prefer.
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15 years 9 months
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Hi,,, Trying to figure out the best place to post to find travel partner. I don't plan to stay in NE PA for the winter this year, and I wanna do another cross country, with helpful responsible soul to share the fun and the work....Thx (~);} Have a GRATEFUL day ☮ ♥
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11 years 2 months
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Hello,hope this is the right place to ask a question-this site is hard to figure out.About 8 years ago my friend gave me a show on a cd that had a year and Gay Parees written on it,assuming this meant Paris and I cant remember the year but it sounded like mid seventies-cant find the cd.It had a killer Friend with a long,beautiful keyboard solo in it.I used to play this for my young daughter,she loved this particular version.How can I find this show? The archive has a F.O.T.D. listed in Paris on 9-20-74 but its not the same version that was from my show.Can anyone help me find this show as my daughter who recently went away to college specifically asked me to find this song for her.Maybe there is hope to turn her on to the dead yet, as I have been trying for 18 years!Any help would be greatly appreciated.
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which is not infallible, reveals no Paris shows between 1974 and 1990. The latter would sound quite a bit different from the '70s.
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11 years 2 months
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Hi guys and gals,I am collecting up stories from a particular show in Portland on June 12, 1980. During the second song in the second set, Mt. St Helens blew 54.5 million cubic yards of ash into the air which drifted over the Portland area as the show was getting over with. The after show parties are legendary and I wanted to see if any of the folks who remember that night would be willing to share any details. Please let me know. This was an extremely interesting confluence of thought and some significant ideas were born that night. It would be great to see where any of it went. Thanks.
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17 years
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China Doll doesn't appear in the list of songs? Why not? Also if one enters "china doll" in the search box, it comes back with no results, site-wide.
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17 years 5 months
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I'll pass this up the line.
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12 years 5 months
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Hi, Just curious what happened to the Taper's section --- no new entries after the Oct 14-20 entry? That's as much a question as it is a statement: I haven't seen a new entry in over a week, which is very odd, so perhaps I am doing something wrong? BTW, your all doing a great job. I look forward to each week's offerings with great anticipation! Thank you!
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15 years 7 months
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Is there any plans to publish the 4th Volume of 30 Days of Dead? Matching the show and date with the download was something I looked forward to during November, it is kind of like a month long holiday celebration.
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11 years 3 months
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Yes. It kicks off on Friday. Check out the Almanac on the homepage. In it the 2013 edition of 30 Days of Dead is mentioned.
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15 years 3 months
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Just wondering why Heads north of the U.S can't play the 30 DOD contest. It seems wrong to me. Hell I'd pay for the shipping if that was an issue. That pretty much goes for ANY contest that Deadnet puts on. Lots of us up here.
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The issue is that legal requirements for contests vary from country to country, and crafting a contest that's legally compliant inside and outside the US is prohibitively complex. We're sorry about this, as it is certainly a bummer for non-US folks.
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17 years 5 months
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If you want to PM me your guess, and I win I will send you the prize. Can non US folks get the free song though?
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15 years 3 months
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...that's awful kind of you Wilfred. I do appreciate the gesture. Yes we do get the downloads. Which I also appreciate.
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10 years 9 months
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I would like to obtain a soundboard-quality copy of the Dead concert in Vancouver 40 years ago so that I can surprise an old friend who attended the show with me, for his 60th birthday. I would gladly pay to get this recording.
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What are you looking for, a bootleg or something snazzy?
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10 years 9 months
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I have downloaded a Taper's version from archive.org, but would like something with better fidelity. The soundboard version on archive.org is much better but can't be downloaded from the site anymore. I just don't want to rip off the Dead in any way. Snazzy, yes! I'm also desiring to obtain the May 17, '74 Vancouver Wall of Sound concert, which was a blast also. Three days after the new Dave's Picks offering! These Canada gigs seem off the radar.
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17 years 5 months
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I do not know of any such commercial product. You might ask in the Tapers thread in the forums in case someone has/knows of the existence of a better recording than what you've got. You could also email David Lemieux at vault@dead.net; he lives in that part of the world too, and might be able to shed some light on the state of vault tapes of that show.
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10 years 9 months
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I appreciate the replies from Wilfred and Marye and will follow Marye's advice to try contacting Dave. Thank you folks. Thinking of Pete Seeger today. To everything...
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17 years 4 months
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dondub, if you want to send me a note through the message system here, I can hook you up with a SBD of this show that I downloaded from the archive.org stream (Charlie Miller version) as long as you don't mind MP3 files.
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10 years 8 months
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Is the bird on the wake of the flood album a crow or raven? thank you
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17 years 4 months
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It's a raven. In the story of Noah and the Ark, Noah set loose a raven before he set loose the dove that found dry land.
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10 years 8 months
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Thanks so much! I'm getting a tattoo of the Raven and wanted to be able to say for sure what it is!