• 1,226 replies
    marye
    Joined:
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Comments

sort by
Recent
Reset
  • thor369
    Default Avatar
    Joined:
    THANK YOU MARYE
    sorry marye, after 4 days of begging this site, and the phone about fixing my CD i bought at the shoreline show, that wont play, i got a bit irritated and started to post everywhere in here. thank you for trying to fix this snafu.
  • marye
    Joined:
    thor
    as noted elsewhere, please PM me the details, I'm working on it. We're trying to fix this.
  • thor369
    Default Avatar
    Joined:
    last straw!!
    i am so pissed. who ever runs that dead.net site is wacked in the head. my 3rd disk dont play, and supervisor at 877-dead.net she told me i got to REBUY it. i paid good hard cash for my show CD at the show. and was told, i had to repay to get my disc. this is after losing me to a phone line that cuts me off. (22 minutes, 3rd call, it cuts me off, i had to call back a 4th time) well, why do i need to REBUY a broken item i BOUGHT already!?? i was told i could "hear" the show 15 minutes after the show, i am still waiting, 5 days later. the phonelines didnt work all weekend, then, i get "we dont handle Concert CD's here, you have TO REBUY it, so we can download it in your puter!!" well, thats all good'n fine, but i bought a CD, not a download!! and the only contact number on the CD is dead.net, if you contact them, as it is stated on package, and they dont handle the CD's sold at show time, how to i get this 3rd disc replaced without spending more then the show ticket? i have never felt so used and dirty dealing with a grateful dead vendor, as i did with dead.net. and i still didnt get an answer. i was told by manegment, that they will take a report, and take it to upper management, and i will get a call back within 3 to 5 days! thats over a WEEK AFTER THE SHOW, and bad CD. do you wait a week, to get the steak replaced that was over cooked in a restaurant? well, why should i wait aweek, to talk to manegment about a CD i bought, that just displays "read error" no 3rd CD, only 1st song after drums, no last half of set, no encore. i spent a lot of this same time frame of the show in RockMed, now i missed the show 2x. after all this negitive Karma with dead.net, i dont feel i will even listen to the show, can i sell my flawed faulty CD back to the dead please?
  • thor369
    Default Avatar
    Joined:
    reasoning
    on a lighter note, when rockmed people asked if i know why my wife got this bad, i told them she was too sick for raise the flag tour, now once again, she was sick, but we felt she was well enough, but we guessed wrong as it seams. then i told him it was the bands fault, if they did shoreline 2 times a year, 2 or 3 nights in a row, i could of taken her when she was feeling better. this 3 shows in 13 years at shoreline just isnt enough. we just had to go, we never know when they tour together again, like all outdoor venues, rain or shine, the show must go on. tix was bought, with no foreseen time of a return, we risked it. in truth, it was worth it, a bit scarry there, on the encore, i couldnt fight the crowd on the lawn, to try to find her, and if i left in the encore, i would of had to leave her alone, in a panic. i had to wait for lights to come on, to get help for her, without leaving her side. RockMed is the best. i wont get a lawn t9icket again, if they return, i like lawn at shoreline, but the wife is too ill. i sit in lines for hours'n hours, to get tix the day they come out, (now it is prebuy online, as a fanclub member, same thing) but the dead, shoreline, the lawn is where it is at, you cant dance in the seats. i miss the old cal-expo shows, with the open area in front of stage and the seating in the back. i always felt that the dance floor should be in front.
  • thor369
    Default Avatar
    Joined:
    The Wristband CD
    this was a great surprise, to find i could get the show, clearer, and better quality recording, then the old taper recordings i use to hunt down. i too had my wife taken away in an ambulance, at shoreline 5-14-09. it was asthma related, but my wife lost half a lung about 5 months ago to pneumonia, and has a tumor low on her back pushing into her spinal cord, and cuts off leg movement sometimes. the attack ,the crowds, and all got too her we figure. RockMed are the best. they was right there, on the ball, and got my wife off the lawn at shoreline, with my wife in a wheel chair, had an O2 tank ready for her not 2 minutes after reporting my wifes position on the lawn Thank You RockMed. now the question. the wristband CD had 3 discs, my disc three wont play any track after the 1st track on my car CD player. in my home CD player, a bit better quality wont play track 3-5-6 it shows "read error" the way it is, i only really get to listen to my car CD player. so i only get 1st track on 3rd disc!! i lose all but 1 song after drums/space. this disc is the same time frame my wife was having problems. i spent most of the last part of concert calming her down, and hunting down RockMed, and sitting in RockMed office with my wife. i dont want to lose last half of 2nd set again. who do i contact about this? you can ask RockMed at shoreline, the got a full report from me and wife there on file.
  • marnapril
    Default Avatar
    Joined:
    sending messages to the band?
    hi, sorry if this has been asked before (i'm sure it has) but is there a place to send messages to bobby, phil, bill, mickey, warren and jeff? do they ever get messages from this site? thanks!
  • Moye
    Default Avatar
    Joined:
    Dead.net store....
    Ive been hearing that theres a lot of problems with orders from the store...Are they short handed??? Send me an application man...Its gotta be a better job then what ive got here in Ohio..LOL:)Peace- Moye
  • scottyp
    Default Avatar
    Joined:
    Police Abuse Witness
    If you or anyone you know may have witnessed ABUSE by the Chicago police the evening of 05-05-09 at (night of Allstate Arena show in Rosemont), you are urged to call attorney Goeffrey Fieger at 248-355-5555 and leave info with Robert Giroux. You can also call the Chicago division of the FBI at 312-421-6700. This is Rabbit and I can be reached at 419-215-0577.
  • marye
    Joined:
    and
    hope your wife is okay. Yikes!
  • marye
    Joined:
    chrisr
    please pm me the details. We're trying to get something set up to address this situation.
user picture

Member for

17 years 3 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
user picture

Member for

16 years 1 month
Permalink

howdy yalll.. just a simple inquisition... do yall got an original artwork or fan artwork place... i just cant seem to find it.... im sure you guys would have one, just cant seem to put my finger on it... thanks...
user picture

Member for

17 years 3 months
Permalink

something that could separate fan photos from members artwork would be cool... ya know,as long as your working on the server and all :) what thinks u, marye?
user picture

Member for

17 years 3 months
Permalink

I think it could be done, though I tear my hair at the thought of retrofitting what's already up. It's a good idea, as we've been getting a lot more artwork from folks lately.
user picture
Default Avatar

Member for

17 years 3 months
Permalink

Marye I hope your garden is going good Lots of butterflies and dragon flies plus mosquitos How do I order the Pyramid shows? I don't see any links Also the artwork for road Trips is cool any chance that would come out as a poster? I really like the steer skull with the bolt. Bob Thanks And the road goes on forever.... BobbaLee
user picture

Member for

17 years 3 months
Permalink

Hi, how's it going? The preorder is coming up real soon now. I know nothing of the poster status but will pass the request along!
user picture
Default Avatar

Member for

17 years 2 months
Permalink

Hi there, any word on Rockin the Cradle preorder yet? Can't wait
user picture
Default Avatar

Member for

16 years
Permalink

The package was up for pre-order for a few hours, including a new Road Trips volume (Winterland From Egypt with Love), then gone again. Very confusing.
user picture

Member for

17 years 3 months
Permalink

basically, an under construction page escaped and was re-corralled. This should all emerge real soon now. Thank you for your patience!
user picture
Default Avatar

Member for

16 years
Permalink

OK, thanks or clarification. Looking forward to seeing it up again and finding out a little more about the next Road Trips volume!
user picture

Member for

16 years 1 month
Permalink

howdy again... just a quick question... who or what would i get in touch with concerning GD copyright laws... im just an artist who makes shirts of my art from time to time and was wondering who i should seek to get permission to do so... as in some of my work contains the stealie face...and the bolt... and to what degree i should tweak my art as too it is not breaking any copy right laws... and i hope its not warner bros...but if it is...any contact info you could provide would be delicious... would be grateful if you fine folks could show me the way..-forver grateful...-capt space...
user picture
Default Avatar

Member for

17 years 3 months
Permalink

re: "Ladies And Gentleman, The Grateful Dead" hi, I was looking for this CD in the Store, (under LIVE RECORDINGS as well as BOX SETS & COMPILATIONS) but didn't see it. is it available?
user picture

Member for

17 years 3 months
Permalink

Is this site going crazy on anyone else? I see that I am signed in but can't send pms and enter chat. 2323 PST USA But I can post this? If the doors of perception were cleansed, everything would appear to man as it is, infinite. William Blake
user picture

Member for

17 years 3 months
Permalink

my message is on the site but it is not the latest in recent posts, should be, it is with posts from late this afternoon If the doors of perception were cleansed, everything would appear to man as it is, infinite. William Blake
user picture

Member for

17 years 3 months
Permalink

Notice the vault series has become download only now, wonder if Ladies is heading that way also.
user picture
Default Avatar

Member for

17 years 3 months
Permalink

What is this in the forumsI saw one about 1974 Miami show I assume that you sign up and someone mails you the CD and then you pass it on? Sorry I am not really uh knowledgeable about this. Planning a big party when i get the Pyramid shows. Thanks And the road goes on forever.... BobbaLee
user picture

Member for

17 years 3 months
Permalink

It is indeed where people who sign up share shows by passing them along for the next person to copy the CDs and then send them on. There is a variety of Grateful Dead, Garcia, Ratdog, Phil & Friends and even other artists music to share. Click back to forums, then scroll down to the vineyard, click and browse.
user picture

Member for

17 years 3 months
Permalink

My earlier post was incorrect. The vault series is still available on cd, just also now available as download, 128,256, or flac. I apoligize for any confusion.peace,pk
user picture
Default Avatar

Member for

16 years
Permalink

How can I get back on the mailing list for an almanac. I keep reading how others are soooo excited about getting there's in the mail. I want mine too!!!!!!!!!!!!!!!!!!!!
user picture
Default Avatar

Member for

15 years 11 months
Permalink

How can I sign up to get the Almanac in the mail? I have a old computer that does'nt work well enough to down load anything. I enjoyed the Almanac years before and am very glad to hear that it is back. I would love to get it again. Thank you , Blink
user picture

Member for

17 years 3 months
Permalink

try emailing almanac at dead dot net to get on the mailing list.
user picture

Member for

15 years 11 months
Permalink

Why does it always say "You are not allowed to post new forum topic"? Are we only allowed to respond to Admin. issued Topics on this board?
user picture

Member for

17 years 3 months
Permalink

In short, yes. However, if there's a topic you'd like started, we're generally pretty responsive.
user picture
Default Avatar

Member for

17 years 2 months
Permalink

Why is The Dead playing for a politician when they could have played for their family/friends for all these years?
user picture

Member for

17 years 3 months
Permalink

I have no idea. Delighted as I am to see you around these parts, it seems to me all the various Obama fundraiser topics are alive and well, other than the one with the original press release, which did get rather summarily removed as arrangements were not exactly firm at the time. If you want to PM me the particulars on this mystery please do!
user picture
Default Avatar

Member for

15 years 11 months
Permalink

Hi, I'm looking for two tix for 11/1. I have tix for sat 11/8 that i'm willing to trade or I'll pay cash Hey, hook a sista up. Thanks and have a wonderful Day!
user picture

Member for

17 years 3 months
Permalink

try the tix wanted topic, where you may have better luck.
user picture
Default Avatar

Member for

17 years 1 month
Permalink

How come we choose from just two people to run for president and over fifty for Miss America ?
user picture

Member for

16 years 8 months
Permalink

There are more people who are willing to be Miss America! Conversation is always more interesting than recitation, so speak your mind and not someone else's.
user picture

Member for

16 years 8 months
Permalink

its because no-one pays attention to the independent candidates, most of us are just concerned with the two bloated bloodsucking political parties that have the most money (our money of course) that's all they see. you must look beyond these vampires....plenty of other candidates out there but it's harder for them to get on the ballot, because, again, money!!
user picture

Member for

15 years 11 months
Permalink

Im so sad that all of the tickets are sold out for the Dead Heads For Obama Concert at the Warfield!!! You guys need to have another show so the rest of your fans can have a chance of seeing the greatest band ever supporting the best presidential candidate of our generation!! I would drive across oceans and fly through time and space for those tickets!! Please consider it, Morianna
user picture

Member for

17 years 3 months
Permalink

I seem to remember Bruce having a picture in the Band Members section of dead.net. Oh well I could be wrong. Bruce no love? come on. Just curious. Anyway Bruce is coming to Vancouver january 09 and Im pumped. wonder if I will be the only one in a tie die.
user picture

Member for

16 years 8 months
Permalink

we used to be able to see a list of all members and access their profiles. is that option still available?
user picture

Member for

16 years 8 months
Permalink

why thank you ,marye, for your most kind assistance. i believe it used to say "members" or something similar close to or near "chatroom" and "all recent posts"
user picture
Default Avatar

Member for

17 years 2 months
Permalink

Hi! I was one of the multitude who pre-oprdered the Rockin' The Cradle set here, but still haven't received it. Any news/ideas? Thanks!
user picture
Default Avatar

Member for

17 years 2 months
Permalink

Hi! I was one of the multitude who pre-ordered the Rockin' The Cradle set here, but still haven't received it. Any news/ideas? Thanks!
user picture

Member for

16 years 8 months
Permalink

i got fed up with not even receiving shipping status.contacted cust.serv.and asked wot would be quicker, refund or shipping status.then they did both the same day......re-ordered and it should be here 2morrow....i would get with cust. serv. if i was yoy
user picture
Default Avatar

Member for

16 years 1 month
Permalink

I have a question: say I wanted to make sure dead.net folks were aware that HeadCount was auctioning off certain music-related items, like: 1. A Warren Haynes, custom Gibson Les Paul Guitar, signed by Warren himself 2. A Pearl Jam poster from their 2008 tour, signed by every band member 3. A Fender guitar signed by every member of the Allman Brothers Band and Bob Weir & RatDog 4. A guitar signed by every member of My Morning Jacket 5. A Rothbury poster signed by Snoop Dogg, Dave Matthews and three members of Phish 6. A Mile High Festival poster signed by Dave Matthews, John Mayer and 10 others 7. A pair of Congas played by Jay Lane of RatDog along side Bob Weir at a historic private performance in Washington D.C. on April 7th (signed by both) Where would I post something like that? (I get HeadCount emails, let me know if you want me to forward you the email with the auction link) ((Snoop Dogg, Dave Matthews and Phish - you know that's the after party to hit!))
user picture

Member for

17 years 3 months
Permalink

I would like to hear from people who have had problems with Merchandizing and the customer service message line their thoughts about a phone line to speak with a Human and also if problems have been resolved satisfactorily.
user picture

Member for

17 years 3 months
Permalink

we could start a topic for HeadCount I'll try to deal with it in the next day or so.
user picture
Default Avatar

Member for

15 years 10 months
Permalink

is there a no hassle site for GD lyrics and chords?
user picture
Default Avatar

Member for

16 years 1 month
Permalink

marye said: "we could start a topic for HeadCount I'll try to deal with it in the next day or so." Don't worry about it mary, you've been swamped with starting new forums. I just wanted to post the auction list somewhere. The Ratdog/Allmans autographed guitar is still only $1000, and the Bob Weir autographed congas are an affordable $370. thanks, Mark
user picture

Member for

17 years 3 months
Permalink

No gdh this week is posted. I called DG on the air at KPFA last night and he said he had e mailed one to dead.net. what is the problem? lethedoom