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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • #261
    Gr8fulTed
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    Finding a show in the Taper's section
    How do I find a particular show in the Taper's section, specifically from 10/18/80 and 10/19/80? Cosmicbadger had created a list of vines ( where is it now?) and I think there is a similar document for the Taper's section.
  • #262
    marye
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    jedi
    send me a PM with the details and we'll try to get this straightened out.
  • #263
    jedibob
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    Store customer service
    I simply want to change my shipping address for my Dave's Picks 2013 subscription. Unlike virtually every other online retailer, I am unable to manage my account and order information in the Dead.net store. I had hoped by now that the store would have transitioned into a user-friendly arena. I phoned the customer service hotline and was told that I could make no changes to my order! The first volume of the 2013 Dave's Picks subscription is still roughly two months away from actual shipping, but no changes can be made. Ridiculous. I have already been billed and paid for an entire year worth of music that I need to have shipped to a new address and am having difficulty being told that this is not possible. I know that is indeed possible but wish that I didn't have to traverse so many hoops to get it done. What needs to be done? Who can help?
  • #264
    marye
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    if you mean
    whether the chat room, the search tool, and the who's online features are on the to-do list, yes. In the meantime, you can get a list of who's online by going to the chat link above; the list is on the right of the chatroom page. It is, as noted earlier, a list of who's online, not who's in the chatroom at this juncture. As to community, well, it's not like it can be artificially generated, whatever tech snake oil guys say. The members make it happen, we just have a venue and try to manage it as well as we can within the constraints we've got.
  • #265
    Anna rRxia
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    The new dead.net website
    Is more oriented toward sales than community. I hope sincerely that they are working out the kinks raher than moving to this as a permanent format. It was useful to know who was on line. The old search engine functioned better than the new one. One good thing about this format is that the spammers seem to be pretty much banished. I hope dead.net can get the best of both worlds together when they bring the Chat Room out ofBeta and get the whole catalog once again on line. It is beyong me that this whole project was taken up at Christmas time when most retailers are doing more than 40% of their year-long business. Ah well, I have long ago stropped trying to fathom the mysertium tremendous powers behind Rhino on Grateful Dead issues.... So, my questions is: Does Rhino plan to go back to the old format once the bugs are worked out?
  • #266
    marye
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    cool stuman
    thanks!!
  • #267
    stuman
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    i got it
    i got it taken care of ,, thnx MaryE
  • #268
    stuman
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    i got it
    i got it taken care of ,, thnx MaryE
  • #269
    marye
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    peter
    as noted elsewhere, something's not right here. Please send me a PM with your order details. Thanks.
  • #270
    peterVsenior
    Joined:
    dead store ordering
    Why does the store accept international orders quoting postage to my destination then when I phone to find out what is happening to my order 2 months later be told international orders are not accepted? peter
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Submitted by marye on
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Admin Questions & Discussions
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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15 years 11 months

Submitted by facetheft101 on Thu, 08/07/2008 - 08:23

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howdy yalll.. just a simple inquisition... do yall got an original artwork or fan artwork place... i just cant seem to find it.... im sure you guys would have one, just cant seem to put my finger on it... thanks...
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Submitted by grdaed73 on Thu, 08/07/2008 - 09:19

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something that could separate fan photos from members artwork would be cool... ya know,as long as your working on the server and all :) what thinks u, marye?
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Submitted by marye on Thu, 08/07/2008 - 10:50

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I think it could be done, though I tear my hair at the thought of retrofitting what's already up. It's a good idea, as we've been getting a lot more artwork from folks lately.
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Submitted by BobbaLee on Fri, 08/08/2008 - 09:40

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Marye I hope your garden is going good Lots of butterflies and dragon flies plus mosquitos How do I order the Pyramid shows? I don't see any links Also the artwork for road Trips is cool any chance that would come out as a poster? I really like the steer skull with the bolt. Bob Thanks And the road goes on forever.... BobbaLee
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Submitted by marye on Fri, 08/08/2008 - 10:19

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Hi, how's it going? The preorder is coming up real soon now. I know nothing of the poster status but will pass the request along!
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Submitted by DEL1969 on Tue, 08/19/2008 - 10:26

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Hi there, any word on Rockin the Cradle preorder yet? Can't wait
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15 years 10 months

Submitted by windfall on Thu, 08/21/2008 - 16:40

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The package was up for pre-order for a few hours, including a new Road Trips volume (Winterland From Egypt with Love), then gone again. Very confusing.
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Submitted by marye on Thu, 08/21/2008 - 18:02

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basically, an under construction page escaped and was re-corralled. This should all emerge real soon now. Thank you for your patience!
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Submitted by windfall on Fri, 08/22/2008 - 07:46

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OK, thanks or clarification. Looking forward to seeing it up again and finding out a little more about the next Road Trips volume!
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15 years 11 months

Submitted by facetheft101 on Tue, 08/26/2008 - 17:10

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howdy again... just a quick question... who or what would i get in touch with concerning GD copyright laws... im just an artist who makes shirts of my art from time to time and was wondering who i should seek to get permission to do so... as in some of my work contains the stealie face...and the bolt... and to what degree i should tweak my art as too it is not breaking any copy right laws... and i hope its not warner bros...but if it is...any contact info you could provide would be delicious... would be grateful if you fine folks could show me the way..-forver grateful...-capt space...
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Submitted by jimjimmyjimbo on Tue, 08/26/2008 - 18:11

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re: "Ladies And Gentleman, The Grateful Dead" hi, I was looking for this CD in the Store, (under LIVE RECORDINGS as well as BOX SETS & COMPILATIONS) but didn't see it. is it available?
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Submitted by Hal R on Tue, 08/26/2008 - 23:24

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Is this site going crazy on anyone else? I see that I am signed in but can't send pms and enter chat. 2323 PST USA But I can post this? If the doors of perception were cleansed, everything would appear to man as it is, infinite. William Blake
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Submitted by Hal R on Tue, 08/26/2008 - 23:29

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my message is on the site but it is not the latest in recent posts, should be, it is with posts from late this afternoon If the doors of perception were cleansed, everything would appear to man as it is, infinite. William Blake
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Submitted by pkpotter on Wed, 08/27/2008 - 04:18

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Notice the vault series has become download only now, wonder if Ladies is heading that way also.
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Submitted by BobbaLee on Fri, 08/29/2008 - 18:47

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What is this in the forumsI saw one about 1974 Miami show I assume that you sign up and someone mails you the CD and then you pass it on? Sorry I am not really uh knowledgeable about this. Planning a big party when i get the Pyramid shows. Thanks And the road goes on forever.... BobbaLee
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Submitted by Oroboros on Fri, 08/29/2008 - 18:53

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It is indeed where people who sign up share shows by passing them along for the next person to copy the CDs and then send them on. There is a variety of Grateful Dead, Garcia, Ratdog, Phil & Friends and even other artists music to share. Click back to forums, then scroll down to the vineyard, click and browse.
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Submitted by pkpotter on Sun, 08/31/2008 - 14:26

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My earlier post was incorrect. The vault series is still available on cd, just also now available as download, 128,256, or flac. I apoligize for any confusion.peace,pk
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15 years 9 months

Submitted by krishippie on Thu, 09/18/2008 - 16:17

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How can I get back on the mailing list for an almanac. I keep reading how others are soooo excited about getting there's in the mail. I want mine too!!!!!!!!!!!!!!!!!!!!
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Submitted by blink on Mon, 09/22/2008 - 09:10

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How can I sign up to get the Almanac in the mail? I have a old computer that does'nt work well enough to down load anything. I enjoyed the Almanac years before and am very glad to hear that it is back. I would love to get it again. Thank you , Blink
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Submitted by marye on Mon, 09/22/2008 - 09:18

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try emailing almanac at dead dot net to get on the mailing list.
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15 years 9 months

Submitted by DJ Easy Wind on Tue, 09/23/2008 - 07:02

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Why does it always say "You are not allowed to post new forum topic"? Are we only allowed to respond to Admin. issued Topics on this board?
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Submitted by marye on Tue, 09/23/2008 - 10:50

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In short, yes. However, if there's a topic you'd like started, we're generally pretty responsive.
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Submitted by k8 on Sun, 09/28/2008 - 16:28

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Why is The Dead playing for a politician when they could have played for their family/friends for all these years?
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Submitted by marye on Sun, 09/28/2008 - 16:37

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I have no idea. Delighted as I am to see you around these parts, it seems to me all the various Obama fundraiser topics are alive and well, other than the one with the original press release, which did get rather summarily removed as arrangements were not exactly firm at the time. If you want to PM me the particulars on this mystery please do!
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15 years 8 months

Submitted by kbrenon@gmail.com on Sun, 09/28/2008 - 21:00

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Hi, I'm looking for two tix for 11/1. I have tix for sat 11/8 that i'm willing to trade or I'll pay cash Hey, hook a sista up. Thanks and have a wonderful Day!
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Submitted by marye on Mon, 09/29/2008 - 10:14

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try the tix wanted topic, where you may have better luck.
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16 years 11 months

Submitted by GratefulGigi on Thu, 10/02/2008 - 05:52

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How come we choose from just two people to run for president and over fifty for Miss America ?
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16 years 6 months

Submitted by Mr. Pid on Thu, 10/02/2008 - 05:54

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There are more people who are willing to be Miss America! Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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16 years 6 months

Submitted by johnman on Thu, 10/02/2008 - 07:17

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its because no-one pays attention to the independent candidates, most of us are just concerned with the two bloated bloodsucking political parties that have the most money (our money of course) that's all they see. you must look beyond these vampires....plenty of other candidates out there but it's harder for them to get on the ballot, because, again, money!!
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15 years 8 months

Submitted by morianna on Sun, 10/05/2008 - 12:12

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Im so sad that all of the tickets are sold out for the Dead Heads For Obama Concert at the Warfield!!! You guys need to have another show so the rest of your fans can have a chance of seeing the greatest band ever supporting the best presidential candidate of our generation!! I would drive across oceans and fly through time and space for those tickets!! Please consider it, Morianna
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Submitted by DeadHead85 on Thu, 10/09/2008 - 13:57

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I seem to remember Bruce having a picture in the Band Members section of dead.net. Oh well I could be wrong. Bruce no love? come on. Just curious. Anyway Bruce is coming to Vancouver january 09 and Im pumped. wonder if I will be the only one in a tie die.
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Submitted by johnman on Thu, 10/09/2008 - 19:23

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we used to be able to see a list of all members and access their profiles. is that option still available?
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16 years 6 months

Submitted by johnman on Fri, 10/10/2008 - 15:21

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why thank you ,marye, for your most kind assistance. i believe it used to say "members" or something similar close to or near "chatroom" and "all recent posts"
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Submitted by CosmicCharlie84 on Mon, 10/13/2008 - 19:33

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Hi! I was one of the multitude who pre-oprdered the Rockin' The Cradle set here, but still haven't received it. Any news/ideas? Thanks!
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Submitted by CosmicCharlie84 on Mon, 10/13/2008 - 19:34

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Hi! I was one of the multitude who pre-ordered the Rockin' The Cradle set here, but still haven't received it. Any news/ideas? Thanks!
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16 years 6 months

Submitted by johnman on Mon, 10/13/2008 - 21:01

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i got fed up with not even receiving shipping status.contacted cust.serv.and asked wot would be quicker, refund or shipping status.then they did both the same day......re-ordered and it should be here 2morrow....i would get with cust. serv. if i was yoy
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15 years 10 months

Submitted by MarkintheDark on Wed, 10/22/2008 - 11:57

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I have a question: say I wanted to make sure dead.net folks were aware that HeadCount was auctioning off certain music-related items, like: 1. A Warren Haynes, custom Gibson Les Paul Guitar, signed by Warren himself 2. A Pearl Jam poster from their 2008 tour, signed by every band member 3. A Fender guitar signed by every member of the Allman Brothers Band and Bob Weir & RatDog 4. A guitar signed by every member of My Morning Jacket 5. A Rothbury poster signed by Snoop Dogg, Dave Matthews and three members of Phish 6. A Mile High Festival poster signed by Dave Matthews, John Mayer and 10 others 7. A pair of Congas played by Jay Lane of RatDog along side Bob Weir at a historic private performance in Washington D.C. on April 7th (signed by both) Where would I post something like that? (I get HeadCount emails, let me know if you want me to forward you the email with the auction link) ((Snoop Dogg, Dave Matthews and Phish - you know that's the after party to hit!))
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Submitted by the11aa on Mon, 10/27/2008 - 10:30

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I would like to hear from people who have had problems with Merchandizing and the customer service message line their thoughts about a phone line to speak with a Human and also if problems have been resolved satisfactorily.
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17 years 1 month

Submitted by marye on Mon, 10/27/2008 - 17:42

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we could start a topic for HeadCount I'll try to deal with it in the next day or so.
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15 years 7 months

Submitted by bluegirl on Mon, 10/27/2008 - 17:44

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is there a no hassle site for GD lyrics and chords?
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Submitted by MarkintheDark on Tue, 10/28/2008 - 04:35

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marye said: "we could start a topic for HeadCount I'll try to deal with it in the next day or so." Don't worry about it mary, you've been swamped with starting new forums. I just wanted to post the auction list somewhere. The Ratdog/Allmans autographed guitar is still only $1000, and the Bob Weir autographed congas are an affordable $370. thanks, Mark
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Submitted by lethedoom on Thu, 11/06/2008 - 10:20

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No gdh this week is posted. I called DG on the air at KPFA last night and he said he had e mailed one to dead.net. what is the problem? lethedoom