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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • marye
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    well, something you did worked...
    though based on the above I think we don't know what yet! Still, this is progress, thanks much, and I have turned your pic loose.
  • 3D
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    M'kay, I went like I was
    M'kay, I went like I was going to upload something new from the start in a new tab and @ 200, just like the 1st @ 300, I did not see anything other than the scaled 150px × 88px above the browse field when I would click on preview. Then I tried 150, 100, 72 dpi and each time I did not see the image when I previewed. I left the first tab open after hitting submit just in case and used another tab to go to my account page and it still showed, "No photos uploaded yet for this member (yet)." So I went back to the tab I left open after submitting, clicked on edit, browsed to a 200 dpi version, same size of 600x350, uploaded, hit preview and I see it. I did not see it originally after hitting submit and thought that might be due due to waiting for it to be approved but apparently not. I tried to upload other versions and it kept reverting back to the 200 dpi each time I hit preview. I don't recall hitting submit again, a 2nd time (1st w/200 dpi) after the 300. Perhaps it took what it liked and for me to try and change it again I have to click on submit??? I tried to change it again and paying a little more attention I see it listing both files with delete checked next to the first one after clicking on preview. Unlike initially browsing for files once submit is hit the page has view and edit at the top and it appears it will not change the upload until submit it hit again. Maybe I did hit submit after initially hitting the upload button with the 200 dpi version. Doing too many thing can cause this confusion, lol. Well it is getting kinda late here and I'm not really where I should be at this time so I think I'll leave things where they're at for now as to not mess up the system too much, lol, and come back to this tomorrow. If I have to redo what I tried to upload today no biggie but I'm thinking where I left it is ok since resubmitting replaces the current image, we'll see tomorrow. I am game for trying it with a test file that can be nuked to determine what is the max dpi the system will accept as long as you are willing. Sometimes outside testing is better but I don't want to disturb or take up too much of your time Mary. I am guessing from your last comment you'd like to know too. It's got me a little curious at this point, a bit confused with trying too many things and it might be best to try from the start fresh(er) tomorrow.
  • 3D
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    OK 300 dpi is no good and I
    OK 300 dpi is no good and I still am not remembering anything from that one info page, lol. It could have been something "hidden" and outdated I found. I'll try again at 200 since I am into figuring & testing these kinds of things then we'll know.
  • 3D
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    When I clicked on upload for
    When I clicked on upload for the pic @ 683x400 300dpi I got a message at the top, "The image was resized to fit within the maximum allowed resolution of 600x400 pixels". So me being me I had to mess around a lil more, :) Now I know the max res for sure, most likely max file size (a 1.2 meg .jpg or .gif would be very high dpi but not so much for a .png file) and well dunno about max dpi as of yet. If the software does not choke then we know it will take 300 dpi. Perhaps that 1000(?) I saw on the elusive info page is for dpi not res???I finally hit submit a few minutes ago.
  • marye
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    as I suspected, it didn't work
    it is listed in the moderation queue, but when I click it there is no image there, and also no file. This, shall we say, happens a lot, so if we can figure out what does and doesn't work that would be useful.
  • 3D
    Joined:
    Got delayed, ready to
    Got delayed, ready to attempt upload now @ 300 and we'll see if the software chokes. If so it was an unsuccessful test but at least then we will know.
  • marye
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    and fwiw
    there are at present no files uploaded by you in the moderation queue.
  • marye
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    well, like I say
    uploading 300 dpi is a waste because the Web can only display 72 dpi and the software is almost certain to choke on the hi-res, but whatever.
  • 3D
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    RE: Submitting a Fan Photo
    Looking to upload via the Submit content under user name on the left, which I have not tried to do yet, not post in a message. Dunno if there is any difference but I could see allowing less in a regular forum post as opposed to a "gallery". On the first page of the Community link at the top left I found, "File size limit is 1.2m. (Photo may take between 1-12hrs to appear on the site.)" At the Submit Fan Photo page it shouts (LOL), "ALL PHOTOS ARE SUBJECT TO APPROVAL AND WILL NOT BE "LIVE" IMMEDIATELY. IT CAN TAKE BETWEEN 1-24 HOURS TO APPEAR." so I figured a human inspects each one for several reasons. Also on the Submit Fan Photo page it has, "Upload your JPG, GIF, or PNG file here!" underneath the field with the browse button. I could see not wanting any uncompressed .tif or .tga files. Yeah I agree jpegs are the best for all around usage. I did some image info viewing from the Community link>Fan Photos. I sampled from Tickets, Concert and Festivals. I tried some I thought might be older and recent uploads. One labeled Further Tour 2010 has to be pretty recent, right? :) All the ones I checked were 400 pixels high, varying widths (600, 533, 419, 181, ...) and 300 dpi when saved and opened in a simple photo program. I wonder if there is an automated process before or after approval to make them all 400 pixels high? There was some other location I found max file and pixel size along with lots of other kinds of info, hence why I thought I could find it fairly easily again, but it was after continuously surfing the site for an hour or 3 so info retention was certainly diminished. I don't recall anything about file part but I want to say I saw a little over 1000 pixels as the max for one of the dimensions. I scanned it in at 300 dpi, will leave it at that, resize it down to 400 pixels high from 586 and it is only 68 KB so that should not be a problem. I'll give it a go here shortly and we shall see what happens.
  • marye
    Joined:
    yes, for whatever reason
    the Fan Pix upload is quite temperamental and your problem may well have nothing to do with your image per se. That said, the Web can only display 72 dpi, so uploading hi-res is asking for trouble. I would recommend keeping the image no more than about 400 pixels wide at 72 dpi, just because bigger than that starts doing weird things to the page layouts. Jpg is the most reliable format to use, although in theory gif and bmp work also. Tif definitely does not. Also, all pix go into a moderation queue where I look at 'em and mostly turn 'em loose. About half the time the uploads contain no image so there's nothing for me to turn loose (see above). Still, this info should help you avoid some of the known trouble vectors. Thanks! (And yeah, one of the reasons the uploads go to moderation is that we occasionally get spammers or others uploading porn and the like and that is so not happening here.)
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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15 years 10 months
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Hey now, please tell the boys that David Nelson should be asked to play witj tjem. I believe he was actually an original Warlock. He has played in more bands with Jerry than anyone in the dead. He has similar style as Jerry but not the same. He is also a familiar face that we have known for forty years. Bringing out new people,(Warren, Molo, etc distracts me more than adds to my trip. I wouldn't even know David was there he would fit in so well..
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15 years 9 months
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How can I find a CD or tape from this incredible show? Sirius does a 'set 2 jam' that makes me dance. Any info would be really cool. Thanks, Doug
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17 years 3 months
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hey pitdoug,try archive.org, there is 1 audience you can download and 2 soundboards you can stream!
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15 years 9 months
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HEY MAN THUMBS UP ON LOOKIN' OUT. I HAVE NO IDEA HOW TO NAVAGATE archive.org BUT I'LL DO MY LEVEL BEST. CHECK THIS SHOW OUT WHEN YOU GET A CHANCE AND GOT THE ENERGY TO DANCE A LITTLE DURING THE 2nd SET. LATER DAZED AND CONFUSED...............................
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I just bought the Winterland boxed set, and I was wondering if there is a poster for that as well. If there is please let me know because I am buying it for my husbands birthday. Kind Regards, Sandi Van De Vere sandit93@yahoo.com
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I don't THINK so, but I'll ask.
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15 years 9 months
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I am new but have no idea where to get help. I was shorted an item with a big order from the store and after many many attempts over the course of a month I can't get anyone with the store to respond to an email or anything. Are there real people working over there and what is a customer to do with a real issue when they won't provide a phone number to use or respond to any email inquiries. Any help to find a live body at the Dead store would be very much appreciated. I hate to give up on them all together and just get a refund from my cc company, but what choice do they leave me. Thank you and happy bird day, Greg
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17 years 3 months
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send me a PM with the order number and reelvant details and I'll pass this to those wo an straighten it out. So sorry for the trouble.
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17 years 3 months
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as we suspected, nope, no poster. Sorry about that!
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go to archive.org, click on "live music archive" (2nd row of boxes)... look at top bar on page, see "grateful dead", click on that and have fun! i like the "this day in grateful dead history" feature! like the zig-zag man says... enjoy!peace
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15 years 8 months
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How do I become eligible for presales?
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15 years 8 months
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Does anybody now of any good ones in northern NJ?
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17 years 3 months
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presale info will be posted very visibly in due course!
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16 years 8 months
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$5,000 that they don't need for awhile?
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15 years 8 months
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What's up with the presale for 09. Trying for Denver, do I use this website or ticketbastard?
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15 years 8 months
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I am also curious about presale and how to do it. I know how to handle mail order but if I can get them easily throught pre-sale I would rather. Anyone have a scoop on it? Thanks
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15 years 8 months
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This might not be the place for this question but, if not I would appreciate some direction. I am trying to learn how to be able to get presale tickets? Thanks for any help.
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17 years 3 months
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check the homepage early and often is my best advice.
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17 years 3 months
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A friend sent me this link for tour tickets. I can not link to it through this site. I also signed up for email notification and have received nothing. The information in this link says they are only accepting money orders. Is this legit or is someone pulling a scam? http://gdtstoo.com/GDTSTOOTheDeadSpring09.html
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15 years 8 months
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Seems like a scam to me... I'm going to wait for info on the website
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is legitimate. It's the descendant of Grateful Dead Ticket Service. They're handling the mail order, which is different from the presale.
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I ahve been using GDTS sine the mid 1980's and never was shut out of a show, they are very legitimite, they have a new addy but Frankie is very good, we will miss Ruby for her love and service for us deadheads!!
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15 years 8 months
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I am trying to help my boyfriend get a book published, with a fresh spin. He has taken hundreds of amzing photos of fans over the years - and has an impressive and interesting collection to share. We have been told that Jill is in charge of all things related to the band and mechandizing. We would like to get some official endorcement if possible - permission to use lyrics - and maybe even have it offered through the official website if possible. He's not looking to make a fortune on it - just feels it's time the photos got out there for others to appreciate. If anyone knows how to contact Jill, I would really appeciate it. I tried Google, but got no-where. And, if she is not the right person and there is someone else - that name and contact info would be equally appreciated. Thanks a lot! Carmen
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17 years 3 months
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for permissions, licensing, etc., go to the Ice Nine Publishing site, www.iceninepublishing.com If you're looking for Jill personally, you'll probably have better luck on phillesh.net.
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15 years 8 months
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Can anyone tell me exactly what "pre-sale" is all about? Can anyone purchase tix at this time? I've searched for answers to this question and come up empty. The only thing I found is the GDTSTOO site which while legitimate looks like a vendor. Is that the only place to go through to get pre-sale tickets? Thanx.
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15 years 8 months
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how does the pre sale work and what is the best way to purchase tickets. remember I am Canadian eh.
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15 years 8 months
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I think this will work for you....http://gdtstoo.com...from that page you can get all the venues and what GDTSTOO will be charging for tickets.......Hope this is not going to be the only option........Even tho this is what we did in tn\the old days...
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16 years 2 months
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Just go to the GDTSTOO site and follow along with the instructions, they even have a u-tube video of the procedure. Lengthy process but like Marye said it's all good, tommorrow is the first day you can mail in, all the letters can not have a post mark before the 13. In the Great White North up here it takes 7 to 10 days by regular mail to reach Cali. So ya gotta send it by Priority post to get it there in time.
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16 years 8 months
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I created an account for the pre-sale, but saw nothing to get an access code - which some info says I need. It's hard to read parts of the instructions cause it's purple print on black background. How do I get an access code and how does the pre-sale work? Please tell me I don't have to go back to mail order and cashiers checks ; ) Help!!!
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I'm also having concerns with the access code....I never got one, so I'm a little nervous....please HELP! Thanks ~kristel
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This is really frustrating! After waiting on the puter for hours, while the musictoday.com website was down, finally got on only to find all presale tix for the showz i needed were UNAVAILABLE. So, back to mail order, and their site is down too, as well as busy circuits on phone for them. I miss the days of yore! :)
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17 years 3 months
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I ordered tickets for D.C. and did not need an access code.
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15 years 8 months
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Hi, I'm trying to purchase tickets to the May 7th show in Denver. I'm disabled, and I need handicap accessible seating. However, when ordering online, I'm unable to specify my seats. Do you know if there is any mechanism in place to order handicap accessible seating as a part of the pre-sale? Is there a phone number I can call?
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17 years 3 months
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Does anyone know if the D.C. show will be an end stage or a center stage? When you look at the Verizon Center seating chart (from ticketsnow) it shows the center one first, but there is also a link for the end stage. Just curious. I'm going to show up either way!!
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17 years 3 months
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I dunno, but I'm trying to find out.
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Dudes, the online pre-sale was a fucking disaster. I played by the rules, took precious time off of work and by the time I was able to log into your system, all seats were sold out. WTF? I want a back stage for me and my lady for free and access to the piles of coke in the VIP room. Isn't there a more adult way to get a decent seat? JFC.
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17 years 2 months
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My two posts this morning got queued for moderation by the site administration? I assume a snafu...or my name has gotten onto a subversives list.
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17 years 3 months
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only that the spam filter gets excited from time to time for no discernible reason. Many folks have had this experience; it does stop eventually. Meanwhile I'll try to get any snagged posts turned loose asap.
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15 years 8 months
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Hi All!! Been about all things Dead for a long while now...but new to the forum. Just wondering if anyone on here had any thoughts on the Relix magazine? I used to love the magazine back in the day when it had all the art work, fun articles, games and stuff. I gave up my subscription a couple years ago because it seemed I wasn't reading much of the material in it. Just wondering if they made any improvements or added any depth to it the last couple years. Thanks....Have a Grateful night!!
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17 years 2 months
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Still getting snagged this morning. I'll keep plugging away...
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16 years 3 months
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"Chat Room is open in another window" this means I did a bad joo joo and I was moderated, right. I restarted the cable connex, cleaned up the cookies, and whatever else i thought it could be on my end.......i miss my friends... Thanks for any suggestions.. Vairocana
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16 years 3 months
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in case you need a bit more info... I cannot acess chat and the message that appears is....SEE ABOVE
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17 years 3 months
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If you're still having this problem send me a PM and we'll figure it out. I suspect some maintenance was happening and the chat room was down for a bit; seems to be working okay now. Speak up if the problem persists. Thanks!!
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15 years 7 months
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Hi, I just wanted to let someone in the Dead Administration know how terrible the online ticket sales service was from a Systems Administrators perspective. I have been working on computers for more than 15 years and with today's technology there is simply no reason an online order should take 45 minutes other than completely incompetent administrators or technical staff. Anyways I am certain that other heads that went the online route had similar gripes - but as someone that knows the tech - that was the worst experience online I have ever had. It needs to be fixed. Sincerely tmcguinness
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15 years 8 months
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Whats shakin guys,Just curious, what ever happened to the grateful dead almanac?I havent received one of those since 2002, I used to love the artwork in the centerfold (with lyrics) Phatmoye