30 Trips Around The Sun Box & Digital USB

Post reply Log in to post comments

September 4, 2015 - 10:38am

7,852 replies

admin

Joined:
March 9, 2007

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Comments

sort by

Recent

Recent Oldest A to Z Z to A

Reset

September 11, 2015 - 4:20pm

#4681

Kayak Guy

Joined:
June 4, 2015

woohoo digipacks

That makes me happy, even if they are delayed. I'd be happier with a photo of said digipacks. Its the silence from TPTB that creates the wild speculation on the board.
September 11, 2015 - 4:15pm

#4682

Zuckfun

Joined:
March 18, 2010

My crazy notes

If anyone is interested in the weird way I split up discs when I copy them, here's how the box set seems to be shaping up. For everyone else, please ignore the rest of this post: -1966 Discs 1 and 2 can be combined except for Midnight Hour (can be added to disc 1 or 2 from 1967) -1971 Add Greatest and JB Goode to another show as filler. Discs 2 and 3 can then be combined -1976 Samson added to end of set one disc and Playin-Encore on Disc 2 just leaves Roses for filler -1978 and all 3 disc shows (72-74, 82, 83-etc...will have some room for filler tracks) -Maybe keep Lindley Meadows intact as 2 discs, which leaves much room for other tracks on these 2 discs. -1979 Combine discs 2 and 3- Dancin-Black Peter(cut). Then Black Peter-Encore as filler (for 2 disc show) -1980 Stranger/To Lay Me Down at end of Set I (2 disc show) -1984 Cold Rain>Don't Need Love at the end of disc 1 (2 disc show) -1985 Good Lovin +Encore at end of disc 1 (2 disc show) -1988 Fantasy>Encore on Disc 1 (2 disc show) -1989 Estimated-Blow Away on Disc 1 (2 disc show) -1990 Throwin -Encore is extra for 2 disc show, also 10 minutes left at the end of disc 1 -1991 Help/Slip/Franklins on Disc 1 for 2 disc show -1992- Lovelight and Encore on Disc 1 for 2 disc show -1993 Days Between>Encore on disc 1 for 2 disc show -1994 is a 3 disc show (61,70,51 min) -1995 Encore on disc 1 for 2 disc show -1972/1973/1974/1981/1982/1983 and 1994 are all 3 disc shows. The current count looks to be 66 discs. Then again, this all depends on the accuracy of the allmusic timings. I can't imagine anyone splits up shows like I do, hence they're my crazy notes.
September 11, 2015 - 4:13pm

#4683

kerehman

Joined:
September 11, 2015

got a reply back today from Rhino

I'm new to this message board as of today but I have been following these threads for months now. I sent Rhino an email via their contact info on their website. This was my message and their response: Thank you for your email, Kevin. The shows will be in digipaks. Thank you for your patience. Dr. Rhino From: XXXXXX@yahoo.com [mailto:XXXXX@yahoo.com] Sent: Friday, September 11, 2015 1:04 PM To: Dr.Rhino Subject: 30 Trips Around The Sun (Grateful Dead) Hello, I’m sure at this point you have received many emails about this box set and now that the shipping date has been pushed back people are starting to get angry. I for one am not angry, but a little concerned. My concern is I have pre-ordered something that I have not yet seen and am about to be charged $700 for it. Is there any indication that this product will be revealed before I am to be billed for it on Sept 17th. Now, with no actual shipping date and no product information I am starting to consider cancelling my order. I don’t think it is a very good business practice to expect customers to pay up front for something and provide them so little information on the product itself and base their purchasing decisions solely on speculation. If you could answer one question, I would greatly greatly appreciate it. I just want to now how the cds will be packaged within the box. As individual shows? In digipaks? That sort of thing. If no information is given out about this product before the September 17th billing date, I will unfortunately have to cancel my order which I really don’t want to do. I just can’t justify supporting a business model such as this, playing on the loyalty of fans of this band. Thank you, XXXXX XXXXXX
September 11, 2015 - 4:03pm

#4684

boblopes

Joined:
January 13, 2009

re: packaging, delay, lack of info

I hope they are similar to Dave's Picks and not like E72 or the RTs where they scratch the disk or rip the cardboard. Would be cool if they had liner notes for each and every show. Bummed that they're delayed, but would rather wait and receive it exactly right from the crack equipment crew. I think the negativity would be a lot worse if they released it messed up and then had the horror show of taking it back and sending out whatever is messed up. SNAFUs happen, would be nice to know what happened. Not interested in low quality mp3 streams. I'd rather listen from my stereo speakers than my pc speakers. Would be a nice reward to be able to download high quality flac/alac or even HD tracks for this issue, but I totally understand why they would not do that... I think the lack of details in the actual cd packaging is TPTB's attempt at trying to minimize the profiteers the opportunity to gather the remaining stock. I do wish Dave had done more videos talking about the shows and why they were chosen. His enthusiasm is contageous and I look forward to them even with the wind and distractions. The effort they spent with the countdown, they should've really celebrated this boxset while we waited. IMHO they should've included the Flash Drive with the boxset and increased the number available to reach the same profit margin. While we wait, could the wise sages here come up with the runner up 30 trips for us to listen to (archive or release) while we wait? I do hope that there's a companion show released for DaP16 (Oxford ME anyone???) I look forward to Bliss's interview with Dave! Keep it cool - we're all frustrated - it's going to be worth the wait!!! What's everyone listening tonight???
September 11, 2015 - 4:00pm

#4685

planet1

Joined:
June 28, 2013

Go with the flow

Now a special box treat will be most appreciated for the unforseen circumstance :) keep on rockin In the fee world. Rain or Snow.
September 11, 2015 - 3:58pm

#4686

ctoleary

Joined:
May 6, 2008

Qustions Unanswered...

Look..although I have been a lurker here for years, this is my first post. I have really been frustrated at the unanswered questions posed here, so I decided to contact Rhino corporate in Burbank. I just received a call-back. Most of the information was useless, but I did relay lots of concerns mentioned here. I was told he will try to talk to the "higher-up" powers that be, to post answers to these questions on the dead net site. 1. Will the USB have fades or will the second sets run continuously with no breaks A--no idea. But good question. He will raise this question and hopes to have the answer posted on dead net. 2. Why was the box delayed. A--not certain, but he understands it was an issue that needed to be addressed and could not be overlooked. 3. Will the shows be individually packaged or will they be included either with the book or packed together in some sort of folder. A--Although he personally has not seen the box he has been told each show will be in its own packaging. Whether digi-packs or tri-fold sleeves or whatever he wasn't sure. Along these lines, he said everything he has heard about the book would point to the book being a separate part of the set and not some sort of integrated book/disc package. For grins I asked about the decision to not include Santa Clara in the Fare thee Well set. He said this has been a huge cause of complaints. He has relayed this up the chain before and will do this again. Please...I know there isn't much here that is very solid. I pass this along as an example that getting straight answers, even from corporate Rhino is impossible. At best, maybe these questions will be passed to someone who matters and knows. Please--no flames towards me here--I'm only trying to get some answers like all of you. Hey, I'm shocked I got a call-back/response.
September 11, 2015 - 3:52pm

#4687

fluffua 01

Joined:
May 6, 2013

your post

I know. I don't anything about Hd files or flacc files. I've only bought files for shows that don't have an option physical copies. as a purist I don't know anything about new technology. Ponos I have no clue about but they look baddass. I really wish the digital owners would get the USB with box because it's deserving for the price. thank you for your explanation because I'm old fashioned. I agree with you I will use the files to put in Itunes but will wait for the box because to me it's like having sex before you meet someone. thanks for your post and knowledge
September 11, 2015 - 3:02pm

#4688

Kayak Guy

Joined:
June 4, 2015

Packaging

I stand corrected, most of those boxes has the paper Road Trip style fold out sleeves that scratch the CDs when you try to remove them from the sleeves, not really what I consider individual packaging that stands up to being put on the shelf out of the boxes. I would like digipacks like Dave's picks, not trifold sleeves that barely fit the CDs or DVD sized packaging that only fit on my DVD shelf. I guess it doesn't really matter as they will go in storage for safe keeping once they are ripped.
September 11, 2015 - 2:28pm

#4689

alvarhanso

Joined:
January 16, 2014

tracklist

There's some 31-40 min discs in there. I would imagine it would be the acme of foolishness to expect some filler. Franklin's Dancin' as an entire disc does not have my heart palpitating. Since it appears they kept the long jam of 11/14/73 together by moving some things, is it complaining too much to think they might have done the same on some shows they could have knocked down to two discs? I went through Spring '90/TOO to burn my car discs as 2 disc versions, and I only had to take out Space on a couple of shows and move some encores or parts of set II to disc 1 to accomplish that. (Though I also had to excise the fades as well, which took the most time, and I removed some crowd noise on a couple of shows.) Also, I'm curious at the specificity of the review on the allmusic page. You'd think that that review was actually written by someone who listened to the entire set, especially given the comment on the drums becoming more schtick as the years/shows progressed.
September 11, 2015 - 2:26pm

#4690

antonjo

Joined:
June 4, 2007

7/03/66

This setlist exceeds my hopes. Nobody's Fault, Tastebud, and Cardboard Cowboy...yes! No Early Morning Rain or Good Day Sunshine, alas. Disc 7 (Doin That Rag > Stephen > Eleven jam > Lovelight) sure looks sweet-tastin'....

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Got me a confirmation

One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.

Mine went through

Just FYI, my order for the box set processed within a minute just a few minutes ago.

thanks bobloblaw

Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.

Patience & Trust

Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.

Full list of shows

That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....

Order just went through...

Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.

sold out

I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...

Working now

My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?

#51

Anybody have an explanation as to why every new comment is numbered #51?

Success!

Two times was the charm. Hooray!

Left on shelves collecting dust, not knowing what they mean...

I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!

2 box sets

Anyone who ends up with two box sets I will take one from you with interest.

New orders going through

Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.

My status classifies it as

My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.

2nd Try went through

Got one and received confirmation email. Thanks to all the help I received on this board.

Ordering is fixed?

I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on

Pulled the trigger!

Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!

Finally!!!

Might have three sets though. LOL

This and That

1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.

Just Exacly Perfect

Orders are flying through now.

What a mess. I placed 8

What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.

As Jack Straw's post reminded me...

...thanks to everyone on this board for the help, input and conversation. Very much enjoyed it. Thanks again.

50th box

Sweet!! This IS something to be "giddy" about.

DJMac520

Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.

site working now?

I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Same here

Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!

Got One!

Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.

Re -- gusmozart

Or just the torrents.....

S, U, C, C, E, S, S . . .

That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.

3 of 4

"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?

Lump In My Throat again

I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."

Too big

This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.

on the bus

I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!

GO FOR IT NOW !

Get 'em while they last... site is working. 3:05pm

I bought one...worked fine

Got a confirmation email and the whole nine yards.

damn

sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.

Ordering issues

Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace

Processing disaster

WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.

Finally Got One

Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.

Processing disaster

I would just start the ordering process over again.

dont cancel your duplicate

dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!

more thoughts...

I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!

just checked my bank $755 pending charge

and still in processing, I want to close my processing page and get my funds back, so I can place an order. CS are completely clueless

free shipping?

I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.

As I can't get to Santa Clara or Chicago...

I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!

What the

This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.

Skull splitting head ache to get a Skull splitter set

Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.

Dead.net store working

I just ordered my box set with out any problems :-)

product sku

081227955892