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    "When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

    We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

    The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

    The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

    The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

    Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

    (Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

    ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
    Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

    *Helpful hints for using your USB:

    Running the 30 Trips Player / Reader program:
    On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
    On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

    Viewing the digital book:
    You can either view it within the program that comes on the drive, or by opening the PDF directly.

    To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

    Importing music into iTunes and other library programs:
    When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
    PDF
    Text

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  • giantnerd
    Joined:
    Thanks team Rhino!!!
    This box is clearly a labor of love and is spectacular!!! The jump between 66 and 67 is a quantum leap that can only be explained by alien intervention, and I am doing my best to go from start to finish to get the sense of their artistic development. My wife knew there was a contest so she (gasp!!!) opened my box set with the kids while I was at work. When I came home my kids ran to tell me they didn't find a prize in the box, so I asked them if they opened the secret complement. It blew their minds when I flipped open the lower flap and then I told them there was a book of spells and pulled out the "leather" bound book with the skeleton imprints and their jaw dropped. They believed me for a second, but then I told them it really wasn't a book of spells, but there was a secret scroll... Oh to be young and full of wonder. But the real reason I'm posting is that my buddy is a urologist as assures my that Mr. Lesh's diagnosis is very, very favorable and that he would expect him to recover fully from this. Get well soon Mr. Lesh!!!
  • allman
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    Joined:
    7/3/66 Disc One Question
    On 7/3/66 Disc One, in the first few seconds of Dancing In The Streetis there a complete drop out of the right channel only leaving sound on the left channel for a second or two? Just asking to see if I need to ask for a replacement.
  • ryanpm1976
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    Joined:
    Story with 3/18/71?
    3/18/71 is not listed in Taping Compendium and only second set listed in Deadbase. Is this show fairly new to circulation? Anyone know?
  • purpleerik69
    Joined:
    Phil
    be well soon , and thank you Mr Lesh for all the music and the enthusiasm you still invest in keeping the Dead alive.As i`m still waiting on my Boxzilla i roam through my collection of shows , today is Phil time in the Purple Zone......listen to that bass guitar tones an take a ride
  • deadfeat1
    Joined:
    More Zacherlee and Headphones
    Thanks for the trip down memory lane. During high school I can remember tuning in my old Sony radio to late night radio up and down the East Coast. I lived on a peninsula that jutted out in the Chesapeake Bay and I could tune in all sorts of stations late at night. WNEW stands out as does WBZ in Boston. I remember hearing new albums by the Ultimate Spinach and Beacon Street Union while listening to the "Boss sound of Bosstown on WBZ. Both stations turned me on to lots of great music. Washington, DC had a great station in WHFS, Home Grown Radio, broadcasting from high atop the towers in Bethesda, MD. Great radio back in the day! Some high value headphones you might want to consider... Sennheiser Momentum - Closed back phones in on ear or around ear models - Bass forward phones. Music Direct has some incredible sales on both models Sennheiser HD 558 or 598 - Nice spacious sound - very good for listening to live performances or action movies. Grado - Grado SR 125 - Nice open sound stage that lets you hear a lot of detail. Choose any of the Prestige models and I think you would be happy. Alessandro Series by Grado - You are on the stage with the band with incredible focus on guitars. The MS1 comes in two prices $99 and $109. Can't go wrong with either. Google Alessandro High End to purchase. Grado headphones are handmade in Brooklyn HiFi Man RE400 - In ear phones. Nice for travel and noise isolation. Hard to beat for around $79 The Audeze headphone mentioned earlier are exceptional - just a little out of my price range... Thanks for all the good stuff here!
  • Strider 808808
    Joined:
    John Zacherley / Chiller Theater
    I may be cut from the same paisley cloth as Mr. Ziffle. In the early 60s I used to watch Chiller Theater out of N.Y.C. It was hosted by none other than the famous John Zacherley. He would do these great comic interludes during horror movies. Voodoo Island stands out in my mind. Fast forward to WNEW in the late 60s. Cutting edge radio that was thought provoking. I remember a DJ by the name of Roscoe who would read works he had written. Really deep material. As for FM radio in the present day, there are some true free form seat of the pants DJs that can inspire and heal the listeners. The history of Underground Radio really begins with Tom Donahue and KMPX in the Bay Area. Playing complete albums and capturing the spirit of long songs such as Viola Lee Blues or Butterfield Blues Bands song East/West. I believe those pioneers of the mid 60s took great inspiration from classical ragas of India and extended jams of John Coltrane. And going back earlier, dance marathons anyone? But I digress. Certainly Jack Kerouac used spontaneous prose as a form "stretching out". Anyway Ziffle and I must have been at some of the same Dead concerts at the Fillmore East and the Capitol Theater (Port Chester). My fourth row center seat at the Fillmore 9/19/70. Maybe it was Mr. Ziff or one of his buddies who sold it to me on the street before the show for face value. ($5:50) Long live Zacheley! Love and healing to Phil.
  • wjonjd
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    @Alain - 30 Trips Vol2
    Actually, when I first posted I listed 5/11/72, and then immediately said "Oh merde!! I better change that to 5/4 before Alain sees!!!!" and quickly changed it. LOL, that's the truth. :):). "Tragedy narrowly averted!"
  • unkle sam
    Joined:
    gninetsil ot eseht swohs sdrawkcab morf 95 to 85 so far
    started on the 95 show, very nice, if you notice, this show and a few others were recorded by John Cutler vs others by Dan Healy, the Cutler shows are recorded much better. 94 show is very good, there seems to be a drop out or digi skip when help on the way goes into slipknot, from track 1 to 2, anybody else got this? 93, right away you notice the sound quality is not as good as 95 and 94, recorded by Healy, but a fine show non the less. 92 Hell in a Bucket on this show and 93 show, not my favorite opener and why 2 in a row? Healy again and Bucket starts off inferior recording, but gets better as the show progresses. 91 great show, 8 man band with Hornsby and Branford, great sound, better Healy recording. 90, another great show, with Bruce and Vince, Bruce really did fit in great with this band. 89, 24 track, recorded by Cutler, this is the shit here, best show of 89. I have stories about this weekend in Miami, but will save those for another post. 88, inferior sound quality again and there are way better 88 shows to pick from, why this one? must be the Touch of Gray. The fall 88 tour was hands down better than the spring or summer tour. 87 and 86, 2 discs, short shows, no big jams, nothing special here and another hell in a bucket. I will say the Terrapin from 86 is pretty sweet. I did not go to Dead shows in 86 or 87, giving Jerry some breathing room after his near brush with death. 85 is a very nice show, there were a lot of good shows in 85, especially on the fall tour. The Cutler shows are all top notch recordings, the Healy shows, not so much. I will be listening to the rest of these 8o's shows today, so far, no real problems with discs or anything, the sleeves are way better than those ones from E72, which ripped if you tried to get the disc out, these are much better, the box is nice but won't last very long, made of cardboard, but is a bit sturdier than E72's box, which is very fragile. Love the book, the stories in it are awesome and the way that half is one side up and the other half is up side down, is this the way everyone's is or is mine just put together wrong? doesn't matter, still all there and quite cool. All in all, a good 11 shows to start off the listening experience, I would have chosen better shows for 85 86 87 and 88, but I don't have access to the vault and the shows I would have picked may be worse recordings than these, who knows? Just my opinions and are subject to discussion. More later, have a great day, freezing here in the mountains this am, gonna be a long long cold winter, good thing I have this box to keep me warm :)
  • claney
    Joined:
    Contextualizing Dick's Picks 4
    ziffle - Incredible posts on the 2/13-14/70 runs. Thanks for all that info, and I always love those first-hand stories. Jim - After Ziffle's contextualization of the shows, here is my attempt to explain why I think they chopped up that run when they released DP4, by contextualizing the release. First, this was released in early 1996, very early in the Vault release experiment - and it WAS an experiment at the time. Dick's Picks 1 was a chopped up 73 show - two discs, DP2 was one (awesome) disc, DP3 saw them chopping up one of the all-time 77 Dead shows (also two discs). So, DP4 was the first three-disc release. More expensive, more risky. At the time in the music biz, A two disc CD set was a big deal, and a three-disc set was nearly unheard of - a "box set." The BIG expensive box sets released in the early to mid-90s were things like Marley's Songs of Freedom, or the Police Message in a Box (ALL their albums and singles, from their whole career, on four discs!!!). This was part of a gradual evolution to bigger releases... first to complete shows (Dick's Picks 5!), then two shows together (DP29), then full runs (Fillmore West 69), and still later to complete tours (Europe 72). Now, it's easy to wish they had figured out earlier that we are willing to cough up tons of money for complete, but this is forgetting yet another factor: We were all much younger then, with far less disposable income. In Feb 1996 I had just finished grad school; I had begun my first full-time college teaching gig only a few weeks earlier. I was living in a shack, putting all my money into ramen noodles and paying down student loans. I would NOT have been able to buy full runs, etc. So, in short, the evolution of bigger boxes and more complete releases coincided with (but was not caused by) the evolution of many of the Deadheads to old farts with some money to spend. Co-evolution baby! It's 27 degrees here in western MA. My wife is making scones, my daughter is making Play-doh people, and I haven't heard much of 30 Trips yet, just hard to with all this other stuff going on. But I will - and life is GOOD. Time for more coffee. Cheers everyone ...
  • mbarilla
    Joined:
    Fillmore East sound board + Dick's Picks 4
    Top notch for the era from what is stated about the sound board. I think Bears notes mention John Chester unique sound board. Check out Dicks Picks 4 notes for details and also the Allman Brothers Band - Fillmore East February 1970 CD notes that was released on GDRecords. I think I read someplace Dick L or Bear mentioned the tapes were Mono and Stereo, which may have been the challenge of getting them out? Bear mentions the two bands briefly crossed passed in Atlanta 1969, but did not hear the ABB play live at the time. Only hearing their studio album in Autumn later that year, so it was a treat and sort of surprise for Bear to see 2 trap sets, similar to the GD when they were billed together in Feb1970 "Glorious Sunday morning" - love that
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"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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15 years 4 months
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One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.
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13 years
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Just FYI, my order for the box set processed within a minute just a few minutes ago.
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9 years 11 months
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Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.
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17 years
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Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.
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15 years 2 months
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That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....
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9 years 5 months
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Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.
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15 years 2 months
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I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...
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17 years 4 months
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My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?
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15 years 2 months
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Anybody have an explanation as to why every new comment is numbered #51?
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13 years 2 months
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Two times was the charm. Hooray!
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15 years 6 months
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I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!
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17 years
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Anyone who ends up with two box sets I will take one from you with interest.
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12 years 11 months
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Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.
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13 years 2 months
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My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.
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11 years 2 months
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Got one and received confirmation email. Thanks to all the help I received on this board.
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17 years 4 months
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I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on
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12 years 11 months
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Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!
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17 years 4 months
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Might have three sets though. LOL
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15 years 4 months
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1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.
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11 years 5 months
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What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.
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12 years
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Sweet!! This IS something to be "giddy" about.
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9 years 5 months
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Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.
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13 years 9 months
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I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.
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9 years 11 months
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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9 years 11 months
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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9 years 11 months
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Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!
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17 years 5 months
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Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.
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14 years 9 months
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That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.
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15 years 2 months
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"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?
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13 years 7 months
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I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."
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17 years 5 months
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This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.
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11 years 4 months
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I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!
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17 years 4 months
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Get 'em while they last... site is working. 3:05pm
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17 years
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sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.
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14 years
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Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace
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11 years 2 months
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WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.
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10 years 11 months
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Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.
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17 years
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dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!
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12 years 11 months
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I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!
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17 years 4 months
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I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.
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17 years 4 months
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I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!
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10 years 6 months
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This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.
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11 years 2 months
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Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.
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