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    "When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

    We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

    The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

    The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

    The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

    Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

    (Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

    ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
    Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

    *Helpful hints for using your USB:

    Running the 30 Trips Player / Reader program:
    On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
    On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

    Viewing the digital book:
    You can either view it within the program that comes on the drive, or by opening the PDF directly.

    To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

    Importing music into iTunes and other library programs:
    When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
    PDF
    Text

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  • wjonjd
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    30 Trips mixing and mastering
    i was informed by PM from someone who got info directly from an email from the powers that be that the mixing and mastering was done at 24/192. So that would be one modification to my description below. I don't think that would have much impact on the time involved. The rest of the description would still hold. Everything analog would have been digitized to 24/192. Everything digital would have been uponverted to 24/192, mixing and mastering processes performed on the files. Then for the CD's, a set of files would be converted to 16/44.1 with noise shaped dithering and hdcd encoded, and another set of files would be downconverted to 24/96. I think the likeliest reason for the delay (i have no idea but it would be nice to actually find out) might be that it was contracted for overseas manufacture, what they got was incorrect somehow (poor quality, missing files, mislabeled files, who knows) and that the lenghth of time to have them redone and shipped stateside again was high. That's my guess. I wonder if we will ever really know. I very much hope you guys get your music before the Christmas holidays :):)
  • purpleerik69
    Joined:
    hard to tell which trip is best....
    but the one i really dig is....87 ! though it`s not the " epic " with " the usual suspects " - no DS , no Other one , no Scarlet - but the vibe , the feeling , the singing , the playing , you can almost see the audience dance and cheer....so that 87 is truly epic !
  • batzye
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    USB WAV vs. FLAC
    I believe wjonjd is correct, I left out the FLAC conversion. The exercise in math, however, did take my mind off this incredibly bad situation....
  • jrf68@hotmail.com
    Joined:
    Pappy's Thanksgiving
    Feel like I won the lottery....Talk about an embarrassment of riches....just scored 2 bottles of 12 year old Pappy Van Winkle Special Reserve "Lot B" & 1 bottle of 10 year old, Old Rip Van Winkle. Pairs very well with 30 Trips.... This Thanksgiving I give thanks to being a very lucky man....in more ways than one. :) Happy Thanksgiving everybody. P.S.-I work for a small liquor store so I actually got it for what it is supposed to sell for,not the bullsheet prices most see it for.Now that I think about it,it resembles secondary market prices like DEAD stuff.Crazy P.S.S.-It's also officially ski season here.Whaaahoo!
  • prafter
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    Go To Rhino Records, On Westwood Boulevard
    An Internet Interlude for those of you with a sense of humor. https://www.youtube.com/watch?v=HKo8eW9HDSE WARNING: Offensive photo accompanies this 1 minute slice of weirdness
  • wave-that-flag
    Joined:
    Bolt Bummer
    I get this isn't an Altamont type debacle, but for those who dropped the bucks for a product that apparently hasn't been made yet, this isn't feeling like a Woodstock-type love-in either. I was thinking of buying a bolt. I'm a non-CD guy who loves streaming GD music. Kinda the ideal customer for this, but I'm thinking no way now. Am glad refunds are being given to those tired of waiting. On the upside, this did free up some cash to purchase an unopened'73 Winterland Box Set from Amazon at original pricing. So I got that going for me. Let me know when you're ready to download 30 Trips or somehow get this figured out down the road. For now, the 4 CD set is sounding fine to me. Till we meet again 30 Trips. No bolt for me for now. Always loved Rhino, so I'm surprised. Used to shop for years at the (now closed) Westwood Boulevard Rhino shop. Always a little sad when driving by still. Oh well.
  • Vguy72
    Joined:
    Whew!!....
    ....and with Cornell '81, I have completed my thirtieth trip around the sun. It's like having a buffet of sonic selections with which to sate your appetite. Mmmm....mmmm.... ....all sound spectacular except Manor Downs '82 and Zenith '90. Texas has too much high end, and France sounds a little muddy. Other than that. Impeccable....I maybe would have added a small light on the underside of the lid that came one when the box is opened. That would be cool.... And to those who ordered the bolt. I would hang tight, and wait. Easy for me to say, that that little piece of tech may be a hot commodity in the future.
  • Dennis
    Joined:
    driving people out....
    ... I used to say, "I put The Residents on when I wanted people to go home". OK, my wife would leave too :-)
  • wjonjd
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    RE: Here's the problem with the USB order
    I saw the posts by batzye and sfrank115 and wanted to respond as well as I could. I did some actual conversions on GD files ripped from CD and then did some math to determine approximately what the size of the files would be that were coming on the USB. I'll explain how I came up with my numbers, but first wanted to point out that although batzye's numbers are approximately accurate, he is assuming that the 24/96 files they will put on the USBs are WAV's. I think that is highly unlikely. I believe they will use FLAC's as they are musically identical and because that is the format that dead.net/rhino have always used to provide hi-res files in the past as downloads. His numbers are also slightly high because I believe that there is between 73 and 74 hours of music, not the 77 he used. I could be mistaken about that, but it wouldn't matter as I didn't use time to do the calculations, just the number of bytes. I took one disc of live GD music in 24/96 WAV format and called it "A-W24" which was 2.53GB. This converted as FLAC (using highest compression level) was 1.46GB "A-F24", and as 320kbs mp3 was 184MB "A-MP3". I used these ratios in combination with the actual size of 30Trips (including the 45rpm tracks) to determine what the sizes would be for 30Trips. I used the actual number of bytes rather than the rounded Gigabyte figures to get as accurate a number as possible. 30Trips-W24 = 141.9GB (24-bit WAV) 30Trips-F24 = 81.9GB (24-bit FLAC) 30Trips-MP3 = 10.1GB (320kbs MP3) So, if they used the FLACS and MP3s it would be approximately 92GB. Even if I'm off by quite a bit due to variations - like let's say I happened to pick a disc of music that happens to FLAC compress much more than most for some reason, it would still easily fit on a 128GB USB stick. As far as the mastering processes that sfrank115 refers, I don't have any inside knowledge, but I do know that almost all digital mastering is done in either 24-bit fixed, or 32-bit floating specs, and at either 96khz or 192khz. Since the files are being provided in 24/96, my guess is that these are the specs they used during the mastering process. All of the shows that came from analog tape would have been digitized to 24/96 for mixing (if multitrack) and mastering. Shows that were recorded to digital in anything below 24/96 would likely have been upconverted to 24/96 so that the hundreds or even thousands of digital manipulations that can take place during mastering don't add noticeable quantization noise, which happens much more readily at 16-bits than 24-bits. The initial upconversion is a simple and quick process, and wouldn't add any noticeable timeframe to USB stick delivery. I don't believe that the music for Boxzilla was mastered at 16-bits - that would be highly unusual because even though the quantization noise level of digital music at 16-bits is still basically inaudible, the quantization noise added each time you do one of the hundreds or thousands of digital manipulations typical during mastering of the files can create noise that IS audible. This is one of several reasons why 24-bits is critical for mastering, even though I and many believe that when you convert the final product down to 16-bits, the final 24-bit files and the 16-bit files will sound the same to human ears. In any case, I believe that all the mastering and mixing was already done in order to complete the production of Boxzilla. I do not believe any further mastering of any kind would be required as they would already have the exact 24/96 files that they will be providing on the USB sticks. Therefore, I do not believe that any mastering or mixing issues, or anything having to do with any further work on the files beyond what they already did for the physical box, would have any bearing on the reasons for the delay in the USB stick. In fact, I think that AFTER they finished creating the exact files that will be used for USB stick, they needed to do a little extra work to create the CD files for Boxzilla including converting the files to 16/44.1. Disclaimer - I could be wrong about anything and everything above. I don't think so, though. :) Edit: I just noticed that they do actually state above that the files that will be provided on the USB stick will be in FLAC format, not WAV, at 24/96, so the 128GB size of the USB sticks is not a problem. Edit2: Once the USB sticks arrive, could someone post the actual total size of the combined FLAC files and combined MP3 files please?
  • dallanW
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"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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What a horrible disappointment and amateurish display of piss poor planning . Why is there such a shortage these days of anyone who can do anything right the first time ? I find it incredibly difficult to put any kind of positive spin on this , just abysmal customer service and lack of respect for a loyal fan base . We are everywhere? Yup , and we are all fools for accepting this treatment as normal ... PS- John Mayer can go suck a friggin egg
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That's pretty good. So the warehouse was in Tianjin? Perhaps the wood burnt etching of the band members names ignited the lacquer that burned some boxes that started the explosion that leveled the town that delayed our box set? That would be something.
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Was hoping this would be over with by now so I could see if there were plans to sell in smaller sets, but dead.net has found another way to amaze me with terrible customer service - feel really bad for those who have purchased this box only to see Christmas delayed this year... Wonder what the issue is... Did they run out of money during production because they did not sell as many as needed? Wonder what the real amount sold is, since they seem to be using the "get it while it lasts" line in cry wolf proportions. Whats also is amazing is how much people just take it on the chin over and over again without even a word- over priced box during a celebration year, delayed shipping, box cutters (my spring other one was sliced nice so I know that story), no view of the contents (probably not developed or they realized it was too much of a cut in profit like E72), I can go on but you get the point. Sorry for the negativity, but my rant is just a way of saying, enough is enough - get your act together dead.net Rhino, ptb, whoever you are - make a reasonably priced product we can all enjoy (without limited editions - such cheese) and we will be there to buy and sing your praises for others to come buy.
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14 years 10 months
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A month delay - fuck it I'm cancelling have your box back - I'll torrent the shows...
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11 years 1 month
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Hopefully the good news is the Box-Cutter Bandit has been apprehended!Hang in there folks. :)
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11 years 3 months
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Well this sucks. Been a shitty 6 months and this just adds to it. While I'd like to be in the "hey as long as they get it right" camp, this type of stuff is not rocket science. You are releasing a boxed set, not a new SUV. Get your release date correct. Top if off, do not charge me a month ahead of time (when originally it was going to be about 10 days from release date). This "mid October" is bullshit. When things are this expensive I start to play hardball. If you charge me on 9/17, I better have it by 10/17 or I file fraud charges with my CC company. This is a business deal. Pure and simple. Just because it is Dead music means nothing in terms of a business deal. Deliver it in 30 days from charge or you can shove it. What a blunder. 2015 has been the "year of Dead milking" and this whole fiasco (and it is a fiasco) is just another black eye. I guess I have a week or so to re-consider the purchase which I was doing so anyway. I guess we should have known (and been the wiser) when even the video on the product was a piss poorly produced post. Peace Roger
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16 years 9 months
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I really don't want to be negative but from the announcement of this box onwards there has been a cavalcade of self-inflicted wounds... there is no way of nicely saying this but Rhino/whomever have really screwed this release - please begin to redeem things now by being honest about when it may really ship, by telling us what we are really getting [god you have $50 million of our money and we don't know what we have bought] and how you will ensure the rest of this goes smoothly... and for those in Europe who have bought this can you please ensure a shipping which pre-pays the inevitable customs duties...
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12 years 9 months
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I'll get 30 Trips first then about 17 days later I'll get DP Volume 16. What's another month. I'm not going anywhere. Talk about a DEADFEST in October.
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15 years
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quick get everyone still at the dead.net/rhino office to write something positive - like I can wait or a joke like man I hope they got that box cutter guy huhuhuh sorry, can't help it....
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11 years 3 months
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great post igreen. I would also add, charge me 10 days before ship like it was to be in the first place. That is my big hang up.
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17 years 2 months
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Maybe some of the folks who are beside themselves with anger and exhibiting questionable behavior could take a deep breath, listen to some of the many hours of free music this site provides every week, enjoy the digital version of 30 Trips that will be available on the originally anticipated release date, and reflect on the fact that The Powers That Be are trying to present a unique and fabulous product for a music-loving community that is tiny by industry standards. I really thought that everyone who is into a band that stopped performing 20 years ago would be old enough to handle such a minor disappointment.
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10 years 11 months
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Just like the band Rhino BLEW It during the BiG One. Maybe we should have seen this coming. Are they using the same production company that put together Europe 72? Dead heads are not patient.
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16 years 5 months
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So, on Monday I received and email letting me know that the Box will ship on or around Sept 18th. No one knew at that time that this was going to be delayed? I think a group of chimpanzees could have done this better. I dont really have an issue with the delay itself but do have an issue with being charged a month before it is "supposed" to ship.
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9 years 3 months
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Due to unforeseen circumstances the Boxes will be delayed for 1 month. Seems we made the boxes out of wood and they got infected with termites in our North Carolina warehouse while waiting for the person with box cutter to come back from vacation. He's the key to the distribution system and like "Kilroy was Here", our friend likes to leave his mark. We have decided to replace the faulty infected wood boxes with high quality cardboard, like they use in roach motels, with a color xerox of the box's original artwork glued on the sides for extra tensile strength.The box contents are carefully being fumigated in Tijuana and require 2 weeks of quarantine before being allowed in the US, you understand. The CD cover's we never showed you, are those Road Trip style ones people always talk about in the comments. Any holes or bite marks are part of the limited nature of the release and prove the authenticity, or they could be considered psychedelic, what ever works for you. Warning do not eat any bug carcasses you might find in the box, smoking or licking the scroll is not advised you will go Naked Lunch. That is all.
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11 years 1 month
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Just trying to lighten the situation.Thanks for being a big dick. Have a good one folks,I'm F'n out.
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16 years 7 months
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Okay, I never go negative but this is horse shit. They're not shipping but still taking our money????? WTF? Are we supposed to happily accept the delay because they used the "just exactly perfect" line on us? Dave said in his video they've been planning the release since 2012. Surely they could have told us sooner and spared us the disappointment of an 11th hour delay. Still taking our money is the real kick in the nuts here. This just shows they don't give a shit about us....AT ALL. I can afford this box but I know there are many who have really stretched themselves to get a copy. For Christs sake, give those Heads an extra month to raise the money and ease their burden.
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I give you credit Steve73 if you consider being charged $700 and change over a month before a "ship" date as a minor disappointment. Its simple. Do not charge me until it is ready to ship and you can take as long as you freaking want. Once you have my money, I want my shit. Sort of like payday. I worked I want paid. Would you consider it a minor disappointment if there was a 30 day delay in your pay check? The fact that this is just a music boxed set does not mean shit when I am out money. Charge me on October 10th and I shut the hell up. Charge me on 9/17 and I call the CC company on 10/18 if I do not have it. I urge others to do the same. It is not personal, it is business. This is just a total fuck up considering we got an e-mail a week ago making certain our CC info was correct. They had to know at that time the delay was at foot. Feels dishonest. just sayin'
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Agree Caps.......
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11 years 1 month
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the Dead.net site is getting a lot of traffic and the conversation seems much more lively than usual.
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11 years 1 month
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But seriously... I'm also bummed about the delay. However, I must say that it is pretty decent of Rhino to send links to the shows so we can experience the music. Not many companies would do that.
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15 years
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All for cutting Grateful Dead Merchandising some slack. I've bought tons of music here with almost no complaints. Basically the only place I buy CDs nowadays. That being said the past few months have been a very rough patch indeed. Pre-sold recordings of 5 hour concerts that turned out to be much shorter and haven't yet addressed the discrepancy. Shipped out a lot of damaged merchandise. And now the 50th anniversary (which had been hyped mercilessly) flag ship release 30 Trips apparently has encountered "some problems." Hmmm.
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13 years 8 months
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Ummm, yeah. At this point in the game a product that was announced 3 months ago should already be "just exactly perfect" so skip all the self righteous posturing. This is about supply, demand and questionable business tactics . What could possibly take another month in this endeavor? In addition, I never was one who subscribed to the listen for free aspect , I had tapes back in the day, but currently listen to the stuff I have acquired by paying my hard earned money for and have more than enough to get thru a measly 30 or so days. This also has nothing to do with age, I can wait for a while longer and I have no intention of canceling this item ,it does have a lot to do with the fact that a product was promised to a loyal and undying fan base and address confirmation emails were sent out less than 72 hours ago . Then all of a sudden, oops , we done bad ?. Total first world problem , but you can't really blame people for being disappointed.
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11 years
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Mr. JS: don't make it sound like Rhino is being nice and giving you something for nothing. You're getting a link to the shows for $700.
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9 years 6 months
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tptb should have attempted a more modest approach to the box. Maybe fall 73 instead of something that seems to be beyond their abilities. Doing a box like this and the dumb ftw box took more attention than was given it. It sucks that rhino could not keep the time table they set.
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14 years 10 months
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....I'm guessing his radio silence is down to now holidaying in the Bahamas
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13 years 8 months
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I believe we have actually all been unwitting participants in a sociological experiment to determine if it is possible to turn a bunch of deadheads into a lynch mob.
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17 years 3 months
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You know it's not good when they can't even give you a date and just tell you mid October. I'm thinking there will be another delay saying it will be out around thanksgiving, then maybe around the holidays, then possibly at some time in 2016, for the great celebration of the 51st anniversary. The should give us advanced downloads and not links for streaming.
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Disappointing, yet I'd much prefer to wait to make sure any problems are solved. I was really looking forward to getting this sooner though. How it went from thinking it might arrive earlier than 9-18 to much later . . . oh well!
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Everyone brought up great points about the time they had to get this right, the fact that they're still taking our money, the past history of poor service (box cutters, etc, and let us not forget the opening day server crash that screwed up everybody's credit cards and bank accounts). I would like to see a video with Dr. Rhino and Dave Lemieux offering an EXPLANATION, an apology, and a discount off all box sets. Money in their investment portfolio for a month is money out of my investment portfolio for a month. I swear, every Subject line of every posting should be "Lemieux and Rhino". God I hope I spelled his name right, I can never remember if it's i before e except after C, or e before i except when they lie...but yeah, 5/25/77, great show...
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You made me laugh my AO!I don't think anyone was charged yet - at least I wasn't. Rhino wants to deliver a "just exactly perfect" product. We can all listen to whatever we want to hear the "official" day of release through the Ethernet connection provided. Let's face it - it's either that or an inferior product - and this is pretty ambitious on so many levels. The only weird thing is: Why at the last minute? Please don't take this the wrong way. - slim
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Slim, I don't know man. First of all, my account was charged: 09/08/2015 DAI*SHOPDEADNET.COM $751.43 Secondly, I don't think there is any problem with the product itself. I don't think they have a clue how many "good" sales they have (i.e. people whose credit cards were good 3 months ago, whose cards are still good today). And remember that email we all got about calling in if our credit card info needed to be updated? That info was all taken down manually, so who knows how many of those got screwed up. And how about all of the sell-outs, oh we have 30 more, then sell-out, then oh we have 15 more. I really think they need a month to actually charge the cards and determine how many sales and shipments they really need to make. They have no clue how many sales they have.
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14 years 9 months
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First off, ...no problems with the W8, being charged next week, or anything else. Anyway, just got off the phone with Mike, last week an awesome deadnet rep., 4got her name but she, like every deadnet rep I've spoken with, is AWESOME!. For me, the concern was that my credit card information had changed. The deadnet rep fixed it last week. Today, or yesterday, received an email that contradicted the changes the rep made, last week. So, I spoke w/ deadnet rep. Mike and...it was all good! Team deadnet, Don't let negative vibes and serial complainers get the best of y'all! I LOVE MY DEADNET TEAM! Jeez Louise, try to focus on your life and let the good peeps at Rhino/Deadnet do their thing, which is uncharted! Namaste....hey, hey! -pdawg 'woof'
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10 years 4 months
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Does anyone really think they'll provide enough bandwidth for all of us to stream the shows on 9/18? Either the files will be crappy low-low-def or the stream will crash. And all it will cost is $700.00
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15 years 9 months
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Seriously. Our society has become a bunch of fucking crybabies. Am I bummed about the delay? Sure. We will still get a link to the music on time to hold us over... I served 30 years in the Marine Corps, lived in the crappiest part of Africa for 18 months, did three combat tours, etc. This is nothing. But the whining is annoying, so put your big girl pants on! Be thankful for what you have and what you're going to receive.Peace out!!!!
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13 years 3 months
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That and KayakGuys posts (plus a few others) cracked me up.
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14 years 10 months
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08 Sep 15 DAI*SHOPDEADNET.COM 877-3323638PURCHASE AUTHORISATION 1,058.91 DR So how the hell have i been charged then???? DedHed76 - mate I'm fine with your idea - can they charge you for one month then for my box set and I'll pay you the day its shipped??
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10 years 2 months
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I Wish my card was charged. That would be a guarantee. Maybe the Dilithium Crystals couldn't take the load? I did get an e-mail saying my card would be charged September 17. And it is one more in a long string of WTF's lately. Nothin' left to do but smile, smile, smile. Might be time to throw 8/27/72 on and enjoy the magic. For those keeping score at home you can pick your own magic. The box is comin' any day now, don't worry 'bout it, no. Been so long I felt this way and time sure passing slow..... For what it's worth....we can't change whatever the issues are. I'm disappointed but I will get by. - slim
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10 years 4 months
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Funny how you include all the complaints about your life while you're telling other people not to complain isn't it?
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13 years 8 months
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my suffering is worse than yours , another annoying aspect of modern society , the louder you are the righter you ain't .
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12 years
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I can wait another month... I guess. But what I'm thinking is why the 4 mos pre sale on a limited run 6500 qty box set? and the pre charge then re charge? its sold out... no we found more... You wanna sell out a limited qty box set fast? Maybe produce manufacture and warehouse the issue then make the announcement with immediate availability! with all the hype and sneak peaks, put a counter on the web site and when the numbers start to roll down. Heads will be snapping them up in record time. Just a thought....
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14 years 10 months
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Hey Dave where are you? What's the go? Taken the money and run?
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10 years 5 months
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It must be nice to work for Rhino/GD. I would be fired if I missed a major deadline... I'm unimpressed with the professionalism, or should I be impressed with the chaotic semi-functioning business model?
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14 years 10 months
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...there's a plan..think about it.... Maybe they've had so few pre-orders for the FTW box - that they're delaying boxzilla to coincide with that release and include it as a freebie for all 30 trips pre-orders... To be fair that's really not really a value-add (esp. for the various f*** ups along the way) - but it would be better than nothing - certainly better than a bonus disc of Vince tunes that's for sure...... Saying that...maybe they're preparing a Bad Trips bonus disc lol...wave to the wind > samba in the rain > long way to go home > childhood's end etc... Dave...we await your response...and maybe then you can address the 100s of unanswered questions about the FTW box too...

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10 years 4 months
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Like a pileup on the freeway at 5 pm on a holiday weekend. Ain't never a good time for this kinda thing.
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17 years 3 months
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....wow!! I myself am a patient man and can wait, but the emails leading up to this event are a bit concerning. $700 is quite a bit of scratch. Some respect would be nice. $100 off the top would ease the pain. $150 would be better....now onto Garcia's Shining Star cd....a diamond in the rough....and it seems pretty rough out there....
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11 years 1 month
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why we never got an un-boxing video or photos of the insides; you need to have an actual product in order to reveal it.
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14 years 10 months
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I've spoken to the Dead.net team - the issue is the names around the box - until they were manufactured, no-one had realised that they had missed Vince's name off (Bobby did the same when he forgot to invite Vince on the Other Ones tour right) - an easy mistake to make lol.... No dramas here.....but that's the scoop ;)
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13 years 1 month
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Your not rolling into Lockn right now, thursday is cancelled
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9 years 7 months
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philledawg, dedhead76, lol talk about your pacifists - everyone who bought a set has a right to complain, especially considering the history of poor customer service and spotty product quality from these clowns. wow, was someone at customer support nice to you on the phone? that's sweet. businesses that operate like this get hosed by the better business bureau all of the time, because it's consumer abuse. i can see you guys hollering across the prison cell at each other while bubba's showing you who's boss "ez stop complaining, no big deal, there's worse things in liiiFFE"
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