If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
spring 1990 shipping issues
I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer!
This has been going on for more than one month. I am ready to waive the white flag and give up.
Do you have any suggestions?
thank you
Michael Johnston
spring 1990 shipping issues
I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer!
This has been going on for more than one month. I am ready to waive the white flag and give up.
Do you have any suggestions?
thank you
Michael Johnston
RE: Furthur Festival Toronto July 9, 1997
Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie.
In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show.
Any suggestions are most welcome.
Kind regards
RE: Furthur Festival Toronto July 9, 1997
Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie.
In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show.
Any suggestions are most welcome.
Kind regards
RE: Furthur Festival Toronto July 9, 1997
Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie.
In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show.
Any suggestions are most welcome.
Kind regards
Blair's new blog
doesn't work, goes to page not found on all links, fix please
Road Trips...
What's going on with the store and the Road Trips links? None of the ones that say Add to Cart or Buy Now go anywhere when you click. Has the store not been completely switched over yet? I notice that a lot of things are missing... Just curious as I was looking to round off my RT set. Thanks!
the chat room is down
this status may change, but for now it ain't workin'.
Will look into broken link issue. Thanks for the heads up.
full service website and store
When is the launch date for the new website and fully stocked store? I heard the target date was around mid-October. Hey, wonder of wonders look at the calendar!
another store question.........
hello all, i was wondering when the store is up and going, will the road trip concerts which currently say "soldout" be available again? i really hope so because even on amazon they're asking scalping prices and it only gets worse when you check around. please, please, pretty please ( say "yes")..........i hope some more will be available. thanks in advance.(wilfredt gets an "A+" for punctuality.............clocked in at 420. :) nice job wtj........you're hired!)
Road Trips
Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
Road Trips
Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
Deadhead Download
Hello,I'm working on a new live music project called, "Deadhead Download". Is the word "Deadhead" trademarked by you guys? If so, how much do I have to pay you to use the term at a concert where I'll get paid 20 bucks and have 50 bucks of expenses?
Also... How much do I have to pay to use/license the "Steal your face" logo?
I am talking about commercial use, but probably will be making less than 50 bucks over the lifetime of the project...
Second that Emotion on the store questions:
Anyone know when the fully stocked store is going to be up and running. Christmas is approaching. I'd love to get some stuff before the Holidays, and have those who buy for me be able to get it as well. The JGAB dual release with the booklet comes to mind, the 7 Walkers stuff, etc.
Additionally, do we know anything about the scope of the new store? I'm certainly hoping more than is there now. But more Dicks? More Jerry?
Saw a post that said mid-October was the goal, was/is that still accurate?
CD Indexing
Hi, I have the 3 releases of Dave's Picks. They have not been indexed properly so you cannot see track title and other info when playing in cd players. I have tested in an older Sony player and also on my Oppo 95 and both are blank. Computer playback may be displaying the info but thats not how I play cd's. Will the new releases finally have proper indexing? thank you
I will pass this on...
but I cannot think of a single CD I own that displays title (as contrasted to track) information when playing on a CD player, so I'm not sure any such standard exists.
Really, many of mine have
Really, many of mine have that.. it displays on my tv. For example I just put in Frank Zappa Hot Rats. it displays:
Disc Artist: Frank Zappa
Disc Title: Hot Rats
Track Title: Peaches En Regalia
Track Type: CDDA
Channel Type: Stereo 44.1k 16b
this is very common but yes not all discs have it but since these are new releases I would think it would have been done since it is simple to do.
Dick's Picks
Will there be a Dick's Picks bundle package of all the Dick's Picks releases, like there use to be? If so will it be out before Xmas?
Thanks
Don't mean to be impatient, but
I'd really appreciate some info on the store. I'd really like to support the site and all, but if there is no update soon, I'm reluctantly going to have to go to Amazon or some such to see if I can locate some stuff I'd like to get that was readily available on the old site but now is not.
Have to buy it, get it shipped, and then ship it out. Need a month's leeway at least.
Even if the response is:" I have no idea when the new store will be up and fully running." Or even: "What you see is what you get with the new store. These titles are the extent of it." I could just go head with a clear conscience.
Peace,
Jason.
no link to Jam of the Week for 2 weeks - anybody else?
dead.net's front page sez the current jam of the week is a clip from 12.31.69. IIt would be spectacular to hear that but for 2nd week in a row, when i click the 'read more' link, the site says the search failed.
Is this happening to anyone else?
What;s happening wbmasters?
The store
Im trying to shop the store and all I get on there is the Almanac. Also it looks like some of the RT are gone? Will they be replaced? I remember getting an email for some a couple months back saying less teh 500 left and I bought those. Why wasnt an email sent out about the other ones and low quantities. Im not trying to gripe but they are $100 on Amazon
Some of the Road Trips are unavailable now?
Really? If true, what a shame. It seems like just a few months ago the dead.net store had an awesome, shortly announced one-day sale going on where you got free shipping on top of a 20% discount and they were all available.
Road Trips, in my opinion, had some great selections over a wide period and great packaging with the least amount of miscues in all aspects associated with it.
Maybe that is why some of them sold out. $100 on Amazon seems more than a little stiff. Hope everybody gets what they want for Christmas!!!
30 Days Downloads
I missed yesterday's download of Sugaree. Is there a way to get it?
Thanks for any help!
Margaret
Margaretannthompson
Yesterdays "Sugaree" trouble resolved Just click the link and you're there...
30 Days of Downloads
I downloaded Google Chrome and still can not download the track. Why does it seem that everything associated with Dead.net is a test of endurance? Here's to hoping that I can eventually get these tracks from someone who is a computer whiz and able to deal with the intricacies of navigating the infinite possibilities of programs to download the music.
I can't post on the downloads page because I don't have a Twitter or Facebook account and don't want one. Who is designing the Dead.net site? A group of sadistic computer nerds? Did anyone there ever hear the expression "user friendly"?
right on, Anttheknee
I am so with you. I can't comment either! Re: the downloads and guessing...try firefox...it worked for me. Good Luck!
Europe '72 all music edition
I noriced that the all music edition of the Europe '72 box is sold out. Will it ever be availible again?
Thank you
30 days of dead - 11/2
Hey there...
So when I guessed the show for High Time yesterday, I never got any confirmation or anything. Should I have received something?
Thank you!
hmm...maybe you're right,
hmm...
maybe you're right, but that's not what the rules say. nothin' in there about being first.
"Guess the venue and date correctly and you'll be automatically entered to win the prize of the day. Each day a winner will be selected at random, so take your time and make your best guess! Answer correctly, and you will also be automatically entered for our Grand Prize - a copy of the SOLD OUT Spring 1990 box set."
damn...
...and all that time I thought I was first 2 years ago when I won. That's great then, better chances for everyone. If I can remember right, I had to contact them to find out what to do after my name was announced as the winner. Par for the course here at Dead.net...hahaha. The prize was the 1969 Big Rock Pow Wow Road Trips.
My last spring 90 post
Hi Marye. Just wondering why my last post on the Spring '90 comments page was deleted; was it because I referred to MYSELF as a self-satisfied jerk?
30 days of dead
tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
30 days of dead
tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
hey bOne
How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
if you're having download problems
please tell us the OS and browser you're using. Thanks.
Shippinig Charge: Watch Each Card You Play
So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill.
Watch it folks, it looks like free shipping, but it isn't.
EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.