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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • Denny
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    This Day In Grateful Dead History
    Hi Aud has started a very cool thread, that is difficult to find...any chance it could be reloacted...like the home page? ( or at least a link to the forum on the home page)
  • marye
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    store, streams, etc.
    With regard to the streams and many other features, there are many enhancements in the queue and I don't know which are likely to come first. Hence if streams are a big issue to you, please weigh in using the fine Feedback link at the bottom of the page. With regard to the Store, let's just say they're coping with a few issues and we're working with them to establish a better communication channel. My personal advice, if you don't NEED to order something right this minute, you might give it a week for the dust to settle a bit. If you're already having issues, and you've emailed customerservice@deadnetstore.com already and not heard back, send me or izzie the details and we'll get it to someone who can help. Thanks and sorry for all the trouble.
  • sarge12345
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    No more music streams?
    Did you get rid of the Dead radio stream from the old site? Do you offer any streams at all?
  • Richard Vigeant
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    vault three
    I don't know if i'am at the right section of the site, so, please let me try. Why do i have to pay $35 to buy an order of $39 (vault three, t-shirt)? Can't i recieve it by ordinary mail? Idon't care to receive it in 4-6 weeks, the price is very good. Thank you, Richard.
  • dpc
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    downloads
    are the downloads going to be put back up?
  • marye
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    Ironman...
    sorry response to your emails is slow. If Iknew the answer I'd tell you. I suspect they're swamped and, like us, trying to get things working right, but I'm sorry and I'll mention the issue.
  • ironman88
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    The Store
    Why are shipping costs so damn high! Why won't customer service answer my emails? Tony
  • drmzspace
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    Scroll Hell
    Love the look of new site.... but the post fonts and spacing is so large that it is hard to read with all the scrolling one needs to do... makes my eyes hurt!! Please reduce the size so you get 4 or 5 posts visible at least at a time.. right now it is 1 or 2 at most... thanks. drmz DrmzSpace Radio podcasts available at: slapcast.com/users/drmzspace tasty audio treats for the mind...
  • marye
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    Your recent posts
    Hey now, Rose-- if you go to your own profile page (click My Account on the left there) you'll see a section on the right of that page called User's Recent Posts, which is a partial solution to the problem you're talking about. However, partial is the operative term, as my Recent Posts seem to reflect the reality of several days ago. A more complete solution would be a good thing, and I'll pass that along. (I'll also email this to you so you don't have to slog through so much). As for the issue of being taken straight to new-to-you posts, let's just say that in my morning report to the higher-ups I said that that issue and the fact of responses appearing out of chronological order are officially at the top of the Pain Point list. So the tech team is aware of the problem and I fervently hope we have a solution soon. Thank you for your kind patience...
  • Rose_
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    It would be really helpful
    If I could find my own posts so I can keep up with those threads I've entered. I can't remember where I was. Marye - something like the "check messages" or "Message center". Forgive me if you already talked about this someplace and its been addressed and I'm sure if you could you would. Like for this question, I suspose I am going to have write down where I asked it so I can check for the answer. and BTW, just where am I? Thanks, Rose
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17 years 7 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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17 years 6 months
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I agree. I also nuke several hundred spammer accounts per day, fwiw.
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17 years 6 months
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There doesn't seem to be a Grateful Dead Hour posted this week. gdh1014 from 02-17-2010 is the latest I find.lethedoom
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16 years 2 months
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Marye, that is supposed to be the current one, but the link you put up doesn't work and it says last week still on this end too!_____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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17 years 6 months
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now it's doing it. Weird!
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16 years 11 months
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or aliens, mebbe
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17 years 6 months
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I can't get it to happen consistently, but it did just disappear when I logged out. Came back eventually, but it's weird. I've reported this to the tech folks.
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16 years 2 months
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Must be the Jerry Magic! _____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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17 years 6 months
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I'm curious about how to record shows by Phil & Friends, Furthur, and who ever. You used to need a ticket for the "Tapers Section" but how is that all handled now? do you just show up at a show with your gear and they just let you in ? Check Out My Orignal Music at myspace.com/salaversano
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15 years 1 month
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My son is 5 and has been jonesing to join me at a show, I decided the next outdoor show I would let him join in! SO we are going to 6.26 @ MCU in Brooklyn. My question is, Are there any age allowances like children under 3 dont need to have a ticket or anything...I got him a ticket already, just curious...Thanks
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14 years 8 months
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If one had a unique idea and is looking to license grateful dead trademarks for these unique products... where would I look or who could I speak to?
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17 years 6 months
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and I'll put you in touch with licensing.
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16 years 11 months
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when we post a picture in fan photos, why only our avatars appear and not a user name?
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17 years 6 months
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but I agree it's odd.
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15 years 1 month
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Is there a way to find a post I made without "manually" looking for it? Thanks, Henry
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17 years 6 months
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not really. If you can remember a distinctive phrase in the post, put it in quotes and use the search tool on the upper left. That's about it.
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15 years 1 month
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Thanks, I think I know the answer to this one, but is there a way to get email notification on replies to one's posts? Too much to ask?? H
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17 years 6 months
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it's not wired that way.
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16 years 2 months
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I think Mr. David Gans is on the Road playing somewhere today ;-) That's my guess._____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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17 years 6 months
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but then you'd get everything in which that username appeared. You can't search for posts BY someone, but you can search for their name. If you can remember a distinctive phrase in the search you're probably going to have better luck searching for that.
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17 years 6 months
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I see that RARE CUTS AND ODDITIES is available from the GD store again. That's "grate" for everyone who would still like to have a copy at the reasonable issue price rather than going on eBay or Amazon and paying a premium to get the CD but it would be nice if when a CD goes out of print there was a notation in the store listings that it is scheduled to be re-issued or has been discontinued. Would it be that difficult to have a list of "out of print" discs that are not scheduled for a re-issue?I, for one, would like to know if several of the Dick's Picks volumes, which are currently unavailable, will be re-issued.
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17 years 7 months
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I don't know, but good thought and I'll pass it on.
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17 years 6 months
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This site is becoming a popular destination for spammers. They are now making posts in an effort to hock their wares. See page 23 of the Philly '89 Now Available release pages and the post by jerrym. You can tell they are spammers because they are always new members for less than a day. Is there any way to prevent this?
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Marye's job to clean them up since there is no way to boot them preemptively...
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17 years 6 months
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I'm sure there are ways around it but at least they'd have to work harder. I can see the drawback being those legit users that just don't know the answers. Nonetheless, you are on to something. Good thinking, kudos.
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16 years 2 months
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This is a great idea, I too, have noticed the increased spammer presience and a question to answer would be ideal, there are so many to choose from, it could be changed every 3 to 6 months, multiple choice:strangers stopping strangers just to________ a. say hello b. smoke a bowl c. dance and twirl d. shake hands the list is endless:) what a great idea.
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17 years 5 months
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Our new friend Ric-Paris wishes to know where it might be possible to find a version of that tune, from the Terrapin Station album. Any help with his quest would be greatly appreciated.Merci! ********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
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14 years 7 months
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Is there any way to edits one's posts for embarassing mistakes, AFTER they have been posted.PLEASE & THANK YOU! JimmieJi
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16 years 2 months
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JimmieJi, very good question. I've had a couple of posts where I wish I could have edited them. But, unfortunately there is no way to do it brother. I must say, that this always makes me think even harder about my posts, and what I've written. So I guess it does help in that sense...but once you press post comment it's set in dead.net stone. A few suggestions for when you post here though: 1. Always preview comment ~ to see how it's gonna post, this will help 2. Proofread your comments, although there is a built in spell checker reread what you write. 3. Sometimes on long posts I'll copy and paste into Notepad because there is nothing more frustrating than writing a big post and accidentally hitting forward or back in the browser and your post is gone. 4. Always have fun! Hope this helps! ~CC _____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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You mean the extended version or 2004 reissue of the Terrapin Station album with the 16 minute Dancing at the end of the disc? Released - 1977 Original Label - Arista A re-mastered version was initially released as part of the box-set, Beyond Description on Oct. 26, 2004 on Rhino. Released individually March 2006 You can buy the extended version on the album, I just checked on itunes for $9.99 or I'm sure you can find it on Amazon or somewhere else. Hope this helps our new friend. ;-) _____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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17 years 6 months
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Has any decision been made to bring back the Download Series???I am still missing 3 of the shows and want to buy them... Hopefully they will get re-posted? Anyone?? Also, I purchased some '09 shows.. but cd artwork was never included. Is this ever going to be posted either? Woudl love to get the real artwork, since so many other downloads here have it, or have had it.
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14 years 6 months
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Hello,I would like to know if, according to copyrights, I am allowed to do my own Shirt with using at least the Steal Your Face logo on its backside by uploading this logo to this website: www.spreadshirt.com I DO NOT WANT to make this Shirt on this website to sell it (even through a web t-shirt shop). I only would like to create and make only one personnal shirt for me. May you give me further information if such operation is illegal or not according to pending licences on this logo. Best Regards. (Sorry for my bad english written, I am French !)
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17 years 6 months
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It's available on amazon.com apparently... but only in MP3 format... makes no sense why it's not here any more.Makes more sense to have people pay for it here, than download it from amazon, or leech it off a bit-torrent site....
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16 years 11 months
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I would just like to say, don't worry about your written english, it is much better than many college graduates in the U.S.
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17 years 6 months
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so true, and meanwhile I'm checking with the licensing folks as to the protocols here.
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17 years 2 months
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how do I go about deleting my acct.I google my name and this showed up along with my email and some private info I created two years ago, forgot about now I'm trying to delete my acct. - ?
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17 years 7 months
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send me a PM with the request and I'll delete the account. Sorry to see you go though.
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17 years 6 months
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I would encourage the band to make all the rehearsal shows available for download. I and I think a lot of folks would love to get this music. The music this band is making is pleasing a lot of folks like shows haven't done at least for me since the 70's and a few good years in the 80's. The energy level is high and it shows in the music they are making. All downloads do not have to be 3 discs. May 28 fit on 2 discs with GDTRFB fitting at the end of dics 1. Mayeb they could package all the shows together. Thank you..Big Moe
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14 years 5 months
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why is it when I come to this site (and I have an account) there is no music? Shouldn't there be some streaming of great dead music when I come here?! Its about the music after all! I have really considered buying the winterland 1973 (nov 10) cd package but how can I preview o make sure it is the cd of the tape I owned so long ago? Any suggestions? Archive dot org removes it when there is a commercial release (fair enough) but how can I have a quick listen before buying? Its not on iTunes... any suggestions? Also, Dead.net should consider a format like iTunes where you can have a quick preview of songs....(but not sell by the song!!! never go there!)
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Marye, thought you were gonna check on the Download series availability? Just looking to see if there's any plans. Would like to get the flacs, and I'm sure so many others would too. I can't see how it actually costs the company money to keep a link online... it's revenue generating. I can get the mp3's from amazon (no thanks) and so may forums have the bittorrents but that's just stealing. Why can't legit customers get the product? makes little sense to me.... Still would love to get the artwork for the cd's too.. not sure why that seems to be such a hard thing to acquire too.
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Just about the entire GD catalogue including the Download Series and Rare Cuts and Oddities can be purchased online in FLAC or MP3 or ALAC from: http://www.livedownloads.com/live-music/3,461/Grateful-Dead-mp3-flac-do… you can download the front cover from that site too. If you want all the artwork send me a pm and I will tell you where to find it Why you can buy there releaes from livedownlaods and not from here beats me..but at least they can be found somewhere!