Technical Problems - Forums, Features, Etc.

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September 30, 2007 - 3:47pm

486 replies

marye

Joined:
May 26, 2007

Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

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March 26, 2010 - 3:59pm

#291

Corky Laputa

Joined:
March 26, 2010

Unable to log into site/forums after initial setup of account.

Hello, Why do I have to create a new account EVERY time I want to log onto the site? I have been through the account creation 3 times now using a variety of different email addresses and usernames. This is my 4th, I am running out of unique email addresses and usernames! The first was to actually purchase from the store. The initail setup goes fine, I recieve the emai, I log in, I am prompted to change my password which I do and everything is fine until I log out. When I try to log back in I get "The username "username" has not been activated or is blocked." Help! Corky Laputa/Wakajazz/Anothertribe
December 22, 2009 - 5:21pm

#292

Anonymous (not verified)

Joined:
March 29, 2017

Thanks Marye!

I know you don't like the spam as much as we don't. I think my suggestion about posting dead links instead of live ones would solve the problem though. If somebody really wants to go to a site they can write the address down or cut and paste.
December 22, 2009 - 3:21pm

#293

marye

Joined:
May 26, 2007

never mind

found mother lode of spam. clearing it out.
December 22, 2009 - 3:16pm

#294

marye

Joined:
May 26, 2007

please clarify

I have found hundreds of profile pages of spam and phishing sites. I have found very few ads in the forums. I just nuked two from the same guy and nuked his account as well. Where are you seeing these "ads"?
December 21, 2009 - 2:11am

#295

Anonymous (not verified)

Joined:
March 29, 2017

ads out of freakin' control

Please do something! This morning I opened up dead.net and the first two pages of "all recent posts" were the numbnuts who post ads.. I know you guys clean it up soon as you can but can't you do something like get rid of the LIVE links, just leave'em dead. It's not much to ask to get rid of this nasty little reminder of the season... PS -- Anybody who clicks on these links is ONLY MAKING THINGS WORSE. They are tracking hits and it encourages them!!
December 7, 2009 - 10:37am

#296

ivhs72

Joined:
June 11, 2007

No venues listed when searching by Venues>Country>State>City

I wanted to check the venues that the Grateful Dead played in Portland Oregon for a series of geocaches I'm doing. But when I go to see where they were, I can go down to the city level, but when I check to see what venues there are, it comes up blank. All the page shows are the red triangles, with no hyperlink to the venues. Is this normal?? "All Who Wander Are Not Lost....."
October 18, 2009 - 8:23pm

#297

c_c

Joined:
June 4, 2007

please

hey anyone know about: phpbb version 3 ??? any phpbb version 3 admins that could impart knowledge about this to Zosofan (Greg) he is the volunteer admin at jackiegreene.com/fan please contact him direct over there or let me know and I will pass along the information. thanks in advance, peace, cc
September 9, 2009 - 5:01pm

#298

marye

Joined:
May 26, 2007

so about the Fan Pix uploads

As many have had occasion to observe, the Fan Pix upload is not working just exactly perfect of late. Our intrepid tech Jonathan has made some tweaks that may help; if you continue to experience difficulties, please report details here. One complicating factor appears to be that there is some caching involved and it takes up to 10 minutes for the file to actually be written to the server. If you don't see your pic right away, that may be the issue, and it won't hurt to wait a bit before panicking and/or re-uploading the file half a dozen times. But we think there may be several issues happening here, so we would appreciate details on your experiences over the next few days while we're monitoring this. Thanks!
May 7, 2009 - 9:59am

#299

lethedoom

Joined:
June 4, 2007

wke up call

lethedoom This week's Grateful Dead Hour is not included on the friont page 'The Latest' list and it is necessary to navigate through four pages to listen to it. Whoever is syncing your site is out of order or sleeping in. http://www.dead.net/front_page --> http://www.dead.net/features --> http://www.dead.net/features/gdhour --> http://www.dead.net/features/gd-radio-hour/grateful-dead-hour-no-807
May 6, 2009 - 6:09pm

#300

marye

Joined:
May 26, 2007

that's an odd one...

one thing is that people can change their names pretty much on the fly. But a lot of them also include spaces or underscores or other none-too-visible characters in their names, too. If yu're having persistent issues with a particular person on this, lemme know and I'll look into it.

John Perry Barlow

John Perry Barlow

Forums

Technical Problems

Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

Acccount not activated or blocked

Marye, I've already sent you a pm re this...I hope I can go back to my other user name, HELP!!!

PM sent!

sorry you got caught up with the spammers. We'll fix it.

closing account

Can you please close my account asap please i dont know how to ty jimi c (J Claven)

okay, no problem

sorry you feel the need to leave though. Come back if you like.

Full Show Downloads - still available??

I get a dead link when I follow the full show downloads link for the 11/79 Spectrum shows - are these still available? The page I'm accessing is via Features -> New Full Show Downloads (near bottom of page) -> MORE DOWNLOAD INFO (right sidebar). I really hope these haven't gone the way of the rest of the download series (which I'm still trying to find a way to purchase in FLAC or ALAC format. Thanks, D

chat offline?

Hey, is it just me or is the chat page not working right today? I get a JavaScript error "Object expected". Tried on both IE 8 and on Chrome. -Dave

Someone is trying to steal my userid

i have gotten about 20 messages in the last two days about a request to reset my password. Someone is obviously trying to steal my user name by getting the password reset. How can i make sure it doesn't get changed? I set up this ID early on day one of the new website launch as you can imagine my User name is a desirable one.

Jack

that's very weird. Please send me a PM with the details soonest and I'll let the tech guys know about this.

Chat and Jack Straw

Jack Straw that is clearly someone trying to change it...be careful man, and make sure your password is both capitals, lower case, and a few numbers and has nothing to do with your home/house birthday etc. That sucks man...hopefull the techies can ping back the responses and get the IP addy the guy is using. Also, the chatroom is definately down...I think it's a problem with gagalive. Is everyone having this issue? Love you guys. ♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥

???

what is up with the chatroom?********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain

dunno

but i've already asked marye to look into it...sent you a P.M. earlier

chat room

I dunno, but I've reported it to the tech guys.

Cant access chat room

On my pc at work so need to be careful cannot access chat room page comes up but the chat window is not there.Help on the way?

it seems to be working now

lemme know if your experience is different.

everything seems to be

just about perfect

Chatroom down again?

or is it just me?********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain

Yep Lil

Chat's definitely out...Wayneo and I are both not able to get on. Things that make you go hmmmmmmm?♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥

chatters anonymous meeting

my page on FB 8pm PST

:) Mona

Too bad I missed it! Am feeling very cranky that chatroom is still down some 10-12 hours or so later! Breakfast Club elsewhere, eh?********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain

two good eyes but i just cant see

Hello how do i start a new topic/thread in forums can some one help please.

starting a new topic/thread

Hey ripple! To start a new thread, you send a private message to marye (admin) with the topic you wish to start. She is most helpful and obliging about setting them up for us, and only she can start new threads.********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain

okay...

yes, it does seem to be dysfunctional. I'll report it. However, from what I can tell, the problem is not on our site but the chat hosting site, and seeing as it's Labor Day Weekend things might stay this way till folks get back to work on Tuesday. Thanks.

cant get into chat room

jerryskid1974 hey i cannot pull up the chat room? wassup?

please read the responses immediately preceding your post.

regarding the chat room.

lilly mona cc wayneo and grateful friends

jerryskid1974 i miss you all sooooo much do to this greivous error by someone i have no one to talk to. Lilly Mona And Twirl I left you guys something special last night. Shame you couldn't get it. Hope to talk to you soon. I miss you guys Happy Labor Day! Love jerry'skid

in the meantime

the As I Was Saying In The Chatroom topic in the forum exists for just this eventuality, more or less...

ty tigerlily

Got some things to talk about and didnt know how to get things started,thanks for help tigerlilymuch love and peace to you.

I want what ... I .... want ..... I want to yak it up in the

Wha ..... ? Whats the deal .. with ye ... ole ... chat room.....

I must yak ...PLEASE for the Love of GOD !

FIX it QUICK ! ... before I Have a ka nip sion fit.... Oh Yea GEEKY McSquare ..... said to tell every one HOWDY Doo..... ! She needs to here from her friends ..... So whom ever loves the GEEKSTER send her some love to DAY ... En art comme en amour, Ii'nstinct suffit.

howdy geeky

Much love to ya!!!!!!

2011 Wall Calendar ad

Lovely as it is makes the layout of the threads all funky. Particularly the headers from marye.********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain

yeah

not sure what's up, as this usually doesn't cause a problem. I'll report it.

however

I've got to say I am really loving that art.

Indeed!

the art is just great.********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain

it IS nice

if the calendar was in that format (long and narrow) with the months across the bottom portion, I would buy it and have it framed

The chatroom was running on

The chatroom was running on gagalive.com and their site has been down the whole time the chat has been inaccessible. This has been quite a long time for any site to be down. Is there any word on it?

I have not heard anything

but I'll ask again.

Thanks

we miss chat

oh my .....I miss my chat

oh my .....I miss my chat friends, please fix chat soon.

what?

where's ma chat?I have some big news for my fellow deaheads!

been down several weeks

.........sigh!.......

Photo won't upload

Hello Hello... been having issue with profile photo upload.. Mac OSX ver 10.6.4 Snow Leopard... Safari Version 5.0.2 (6533.18.5) other than that keep up the Grateful work.

Scratch that.....

WALSTIB logged out then back in. Cheers!!

ijah

let's just say it's not you. Things are a little wacky right now.

Taper's Section--1971 segment broken?

2 of us have reported a problem today which persists--can you get it fixed ? On January 24th, 2011 SaintSteveg said: The Iowa show cut terminates part way through the first song; anyone else having that prob? I hope it gets fixed, I'd love to hear that '71 Lovelight. Thanks ~ I'll meet you some morning in the sweet by and by On January 24th, 2011 lethedoom said: I have the same result as SaintSteveg reports: 'Casey Jones ; Sugar Magnolia ; Around And Around; Uncle John's Band; Turn On Your Lovelight on March 20, 1971' cuts out toward the end of Casey Jones. Please restore the rest of the file. Thanks. lethedoom lethedoom

sorry lethe

what with one thing and another I've been distracted. I'll see what I can do.

Marye distracted?

Isn't everything just exactly perfect around here? Are there any technical or customer service issues going on?

Has JotW been written off already?

We're now at day 5 since a new Jam Of The Week ought to have been posted. Still rocking the 2-4-2/10 Jam, now on 2/15. While I'm at it, the on Features page the main link, top and center of the page, points to a stale Taper's Section? It's pointing to 2/7-2/13, last week's selections. The new one has now been available for two days. Is anyone actually devoted to maintaining this site, as their primary responsibility? Or does someone just patch things up when marye brings them to their attention? I mean seriously. We have to *tell* you that your site is stale? We have to *tell* you that you haven't got Jam Of The Week up? Does nobody there actually browse the site??? Sorry to be so harsh, but I am actually curious what resources are devoted to site maintenance here. There's definitely an issue with staff levels or competencies. And whoever's in charge ought to have been shown the door ages ago. [mandatory_pander] But, of course, all the gracious goodies are appreciated, yadda, yadda... [/mandatory_pander]

not sure what the issue was

but you should find it here