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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • #1171
    Denny
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    This Day In Grateful Dead History
    Hi Aud has started a very cool thread, that is difficult to find...any chance it could be reloacted...like the home page? ( or at least a link to the forum on the home page)
  • #1172
    marye
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    store, streams, etc.
    With regard to the streams and many other features, there are many enhancements in the queue and I don't know which are likely to come first. Hence if streams are a big issue to you, please weigh in using the fine Feedback link at the bottom of the page. With regard to the Store, let's just say they're coping with a few issues and we're working with them to establish a better communication channel. My personal advice, if you don't NEED to order something right this minute, you might give it a week for the dust to settle a bit. If you're already having issues, and you've emailed customerservice@deadnetstore.com already and not heard back, send me or izzie the details and we'll get it to someone who can help. Thanks and sorry for all the trouble.
  • #1173
    sarge12345
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    No more music streams?
    Did you get rid of the Dead radio stream from the old site? Do you offer any streams at all?
  • #1174
    Richard Vigeant
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    vault three
    I don't know if i'am at the right section of the site, so, please let me try. Why do i have to pay $35 to buy an order of $39 (vault three, t-shirt)? Can't i recieve it by ordinary mail? Idon't care to receive it in 4-6 weeks, the price is very good. Thank you, Richard.
  • #1175
    dpc
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    downloads
    are the downloads going to be put back up?
  • #1176
    marye
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    Ironman...
    sorry response to your emails is slow. If Iknew the answer I'd tell you. I suspect they're swamped and, like us, trying to get things working right, but I'm sorry and I'll mention the issue.
  • #1177
    ironman88
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    The Store
    Why are shipping costs so damn high! Why won't customer service answer my emails? Tony
  • #1178
    drmzspace
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    Scroll Hell
    Love the look of new site.... but the post fonts and spacing is so large that it is hard to read with all the scrolling one needs to do... makes my eyes hurt!! Please reduce the size so you get 4 or 5 posts visible at least at a time.. right now it is 1 or 2 at most... thanks. drmz DrmzSpace Radio podcasts available at: slapcast.com/users/drmzspace tasty audio treats for the mind...
  • #1179
    marye
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    Your recent posts
    Hey now, Rose-- if you go to your own profile page (click My Account on the left there) you'll see a section on the right of that page called User's Recent Posts, which is a partial solution to the problem you're talking about. However, partial is the operative term, as my Recent Posts seem to reflect the reality of several days ago. A more complete solution would be a good thing, and I'll pass that along. (I'll also email this to you so you don't have to slog through so much). As for the issue of being taken straight to new-to-you posts, let's just say that in my morning report to the higher-ups I said that that issue and the fact of responses appearing out of chronological order are officially at the top of the Pain Point list. So the tech team is aware of the problem and I fervently hope we have a solution soon. Thank you for your kind patience...
  • #1180
    Rose_
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    It would be really helpful
    If I could find my own posts so I can keep up with those threads I've entered. I can't remember where I was. Marye - something like the "check messages" or "Message center". Forgive me if you already talked about this someplace and its been addressed and I'm sure if you could you would. Like for this question, I suspose I am going to have write down where I asked it so I can check for the answer. and BTW, just where am I? Thanks, Rose
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Submitted by marye on
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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Submitted by coreydead on Thu, 10/14/2010 - 23:50

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the dead were featured on a 'behind the music' many years back. there was a beautiful song right at the end.........what was it? thanks, c.
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Submitted by marye on Sat, 10/30/2010 - 11:37

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I'd say contact customer service: Customerservice@dead.net with the details. But feel free to send me a PM with the same information (what address it's now going to, etc.) and I'll pass it along. Thanks.
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Submitted by Groovy Man on Mon, 11/01/2010 - 20:18

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Hello... How do I get access to my profile.... and how do I add an avatar? Thanks in advance... Groovy Man
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14 years 4 months

Submitted by ripple70 on Tue, 11/02/2010 - 05:18

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after you log in your user name appears on the right of the screen under whos online,above that you got options,my account,inbox etc click submit content and upload your pics bro.peace. just click on your user name to access your profile.
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14 years 10 months

Submitted by turtlemusicfan on Tue, 11/02/2010 - 08:18

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RE: 30 Days of Dead, I downloaded the song and listened to it once, where did it go? I can't find it any more, do I get to keep it? I don't know where it is on my computer, I think it went to a temp folder but I want to hear it again.Thanx.
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Submitted by Canyon Critter on Tue, 11/02/2010 - 08:54

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If you do not know where you downloaded your file (it's the default place where ALL your downloads go if you didn't specify @ dload time)....I don't know if you have a MAC or WINBLOWS but just do a search for this~~~~> newspeedwayboogie Copy and paste that into your search and you will find the file...make sure that the date you put the file in was yesterday. CC ♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥ Twirly Banner
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Submitted by turtlemusicfan on Tue, 11/02/2010 - 11:37

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CC: thanx, I have Windows. Did the search, "no file found." I have just downloaded today's Dark Star, and did it differently, I hit 'Save' the file, yesterday I did 'Open.' I must not have the newspeedwayboogie saved anywhere. Any chance I can get another chance to download newspeedwayboogie? Appreciate the help. :-)))
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Submitted by Anonymous (not verified) on Tue, 11/02/2010 - 12:44

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I can't get registered here ... about to give up. I tried to register as marshallstax but it keeps saying my email is already in use... it might be because due to getting replys in my spam folder I also registered as mstax. I WANT TO REGISTER AS MARSHALLSTAX NOT MSTAX!! Much more of your catch-22 games and I'll just give up... life's too short for the hassle just to get registered here!
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Submitted by marye on Tue, 11/02/2010 - 14:19

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I assure you that if you are posting as marshallstax you are duly registered. The system has been a little overtaxed since yesterday so you may have experienced some strange behavior, but it looks like it's working...
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14 years 4 months

Submitted by ripple70 on Wed, 11/03/2010 - 05:09

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in here if you aint registered.
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14 years 1 month

Submitted by jrgoldsberry on Wed, 11/03/2010 - 05:38

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Just spent last 29 mins looking. Where's the link?
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14 years 4 months

Submitted by ripple70 on Wed, 11/03/2010 - 05:48

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somewhere is this it? no thats my sandwich oh well.
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Submitted by unkle sam on Wed, 11/03/2010 - 05:59

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Ripple, you crack me up.
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14 years 1 month

Submitted by regina4travel on Wed, 11/03/2010 - 06:08

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You advertise these free downloads. How? Am I a total moron? Everytime I try by clicking the graphic I get a search yielding 0 results. What am I missing?Help! I am not totally tech-illiterate.
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Submitted by kenacre on Wed, 11/03/2010 - 07:30

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weir do i find the song of the day (DOWNLOAD)
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Submitted by marye on Wed, 11/03/2010 - 11:30

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Click the Grateful Dead bar at the top of the page to get back to the homepage. Click the 30 Days of Dead link to get to today's page. Scroll down the page to the track of the day. Click Listen to stream and click Download to download. It seems to be working fine now; it may have been acting up when you tried earlier, so please try it again. Thanks.
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14 years 1 month

Submitted by GrilfulDead on Wed, 11/03/2010 - 18:42

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Hi there, I missed downloading that Dark Star and it isn't downloadable in Chrome. How can I get a download of yesterday's song? GrilfulDead
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16 years 11 months

Submitted by johnman on Wed, 11/03/2010 - 19:22

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I tried several times yesterday and the "click here" never appeared...am I outa luck? it's cool, can't expect everything...thanx for your time!!!
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Submitted by Lord Moon on Thu, 11/04/2010 - 13:29

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I missed out on the first three days, are the songs available somewhere else on the site or will there be a big page of downloads available at the end? Thank you for your time.
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Submitted by soulcrow on Fri, 11/05/2010 - 04:04

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I don't know if this question is in the right place but would it be possible to have back covers with track listings available for downloads also a track list of the show when you click on it before deciding to purchase would be a great help.
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Submitted by Emandel05 on Sat, 11/06/2010 - 08:24

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I logged on to download the free song today and don't see any lisiting for November 6th.Has anyone downloaded this song today?
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16 years 11 months

Submitted by johnman on Sat, 11/06/2010 - 12:21

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but it took me a couple of tries
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Submitted by Anonymous (not verified) on Tue, 11/09/2010 - 15:32

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I can't get this to download. Goes to the desktop and itunes opens... no song. Anyone else having this issue?
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Submitted by GregorS on Tue, 11/09/2010 - 22:59

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Where are the links to downloads?Make it a sticky at the top of the page so others can find them too- Many are asking this same question.
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Submitted by marye on Wed, 11/10/2010 - 09:04

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how much stickier you can get than a big honking link smack dab in the middle of the homepage... Now it is possible that something may not be working properly, but it's not like the page is invisible. I've noticed some issues this morning myself, and reported them.
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17 years 5 months

Submitted by TigerLilly on Wed, 11/10/2010 - 10:40

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:)********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
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14 years 1 month

Submitted by dianamarie on Wed, 11/10/2010 - 11:44

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hi ya, says free downloads avail 4 30 days n no luck finding past songs. china cat n that other song i love... ? a few days ago... help n thanx
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Submitted by marye on Wed, 11/10/2010 - 16:44

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Hi folks--

We knew you were going to love 30 Days of Dead. We may have underestimated how much.

The original plan, as we said in the beginning, was that each day's stream and download would only be available for that day. Well, demand was so high that many folks had trouble connecting and downloading, so we've kept each day's files available short-term while we addressed the technical issues.

Once we've got those issues resolved and the downloads are going smoothly, we'll be removing the archive of previous days' files. We will give an advance warning before we do this. Meanwhile, here's a list of links to date  so you can download what you may have missed. Thanks!

30 Days of Dead

1. New Speedway Boogie - Download

New Speedway Boogie
Fillmore East, NY, NY - 9/20/70
10:03 - 23,574 KB approx 23.0 MB

2. Dark Star - Download

Dark Star
Fillmore West, San Francisco, CA - 6/5/69
21:11 - 49,686 KB approx. 48.5 MB

3. Althea - Download

Althea
Hartford Civic Center, Hartford, CT - 3/14/81
8:46 - 20,579 KB approx. 20.0 MB

4. Playin In The Band - Download

Playing In The Band
Iowa State Fairgrounds, Des Moines, IA - 5/13/73
28:56 - 67,837 KB approx. 66.2 MB

5. Easy Wind (A) - Download

Easy Wind (A)
Springer's Inn, Portland, OR - 1/16/70
9:51 - 23,109 KB approx. 22.5 MB

Easy Wind (B)
Winterland, San Francisco, CA - 12/31/70
9:35 - 22,465 KB approx. 21.9 MB

The file for Easy Wind (B) is no longer available.

6. Sugaree - Download

Sugaree
Warfield, San Francisco, CA - 10/13/80
10:14 - 24,011 KB approx. 23.4 MB

7. He's Gone (A) - Download

He's Gone (A)
Hartford Civic Center Hartford, CT - 3/26/87
12:55 - 30,310 KB approx. 29.5 MB

He's Gone (B)
L'Olympia Theater Paris France - 5/4/72
8:05 - 18,954 KB approx. 18.5 MB

The file for He's Gone (B) is no longer available.

8. Estimated Prophet - Download

Estimated Prophet
Warfield, San Francisco, CA - 10/7/80
12:16 - 28,779 approx. 28.1 MB

9. China Cat Sunflower / I Know You Rider - Download

China Cat Sunflower / I Know you Rider
The Warehouse, New Orleans, LA - 2/1/70
12:03 - 28,274 KB approx. 27.6 MB

10. Cream Puff War - Download

Cream Puff War
????? Date/Venue
6:15 - 14,656 KB (15,006,880 bytes) approx.14.3 MB

 

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Submitted by dianamarie on Thu, 11/11/2010 - 10:35

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how do you find previous days free downloads?? china cat, est profit?? help
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17 years 6 months

Submitted by marye on Thu, 11/11/2010 - 10:46

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since I just clicked the Chinacat link in the post above and it is downloading as we speak... It doesn't load a page, it just starts the download. Check your download folder; you may actually have the file already.
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Submitted by dianamarie on Thu, 11/11/2010 - 10:56

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lmao, check like you said n very busy there. 6 downloads goin, so learning w computers. thanx a bunch mary
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17 years 6 months

Submitted by marye on Thu, 11/11/2010 - 11:00

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and welcome to our little corner of the world...
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14 years 1 month

Submitted by dancingbear33 on Thu, 11/11/2010 - 16:34

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I had an uncle who was kind of a hippie, and he took me to a free concert in Piedmont Park in Atlanta GA in July of 1973, right before my 13th birthday. I never remembered the name of the band, but I was drawn to the Dead as a college kid and saw them 126 times before Jerry passed. Well, a couple months ago, one of the shows played on the xm radio noon concert was from 7-7-1973, Atl GA. This show is not listed on the website, but I could swear that this was the show my uncle took me to. The story the dj on xm said was that the free concert happened the day after a really hot Allman Bros show and had something to do with the promoter showing his appreciation to the city's music fans. Can someone out there verify that show happened, and if so, how can I get a copy? Nothin' left to do but smile, smile, smile!
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Submitted by TigerLilly on Tue, 11/23/2010 - 02:29

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In the Deadheads of Canada, eh link?? Have never seen anything like it here.********************************** I am not young enough to know everything. Oscar Wilde
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17 years 7 months

Submitted by marye on Tue, 11/23/2010 - 11:44

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dunno but I'll check it out.
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Submitted by TigerLilly on Tue, 11/23/2010 - 11:58

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that most odd greasy spam post! must be such a drag marye! :(********************************** I am not young enough to know everything. Oscar Wilde
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Submitted by marye on Tue, 11/23/2010 - 12:15

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now that 30 Days is settling down a bit the spammers seem to be seizing the moment...
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14 years 4 months

Submitted by ripple70 on Wed, 11/24/2010 - 04:10

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there out in numbers today too.
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14 years 1 month

Submitted by Blue Aeroplanes on Fri, 11/26/2010 - 06:56

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Hi,I'm a very new user of this site. I would like to know when I could send a new topic? This new topic is about the Willie Dixon song "the same thing", I just want to know if I could hear this song in a live or studio Dead's album?Till now I have only listen it in a live recording at Winterland Arena ,Dec 31st,1971 and sung by Pig Pen: majestic!! Thanks for answers take care....and forgive my english
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Submitted by built2last87 on Fri, 11/26/2010 - 07:47

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Do i have to have a separate account for the store??? Logging onto the site is fine, but when I hit the "Checkout" button - the next screen doesn't accept my username/password info?... help please close your eyes and listen to the colors of your mind take a breath of fresh air & let your soul unwind
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Submitted by TigerLilly on Fri, 11/26/2010 - 07:52

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http://www.dead.net/forum/search-info here is a good place for that question. "in search of info" thread "till now" German Head perhaps?? ********************************** I am not young enough to know everything. Oscar Wilde
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15 years 11 months

Submitted by Allis185 on Fri, 11/26/2010 - 08:46

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I would try buying what you need else where.. If you order here you will probably only get a partial order and be waiting for a response from the $$$ hungry people here.. I am still waiting to hear back about the missing CD from my order of Jerry's new album releases.. Ordered the bundle and only get one CD.. Now thats how a company can make $$$ only ship half the order.. Good luck to those who order from this sight..
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Submitted by marye on Fri, 11/26/2010 - 11:32

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please send me a PM with the details and I'll try to get it straightened out. built, as I understand it it's no longer necessary to have a separate account for the Store, but let me verify that. It's a holiday weekend, so I may not hear back on this till Monday. Thanks.