Grateful Dead

dead.net the official site

C'mon people. First off, I'm not hiding or ignoring you like "the powers that be are". Go back to my post. I never Threatened anyone. Not once. Not even a little bit. OK. I use LARGE letters because the average age on this site sometimes is close to age 70. At that age, many people can't see things the way they used to. But if you like I can write in normal size lettering. Either way, people will always misinterpret my words or your words. It wouldn't matter what I said or how I say it, people will always blow it out of proportion.
Now, I said what I said, the way I said it, to get people to have some sort of reaction. I achieved that. That was my goal.
Too many times, most people just don't want to be bothered with reality. It's too much work. If the Dave's Pick 28 thread is not the place to talk about the problems we are having with this release, then I don't know what is.
I have tried the phone calls. I have done the emails. I have chose to blog about it because I've been patient for weeks, and actually months!
I have come to the realization that I can't do it alone anymore. I have also read other peoples complaints and problems here on this site. What I see is that we must unite and support each other. Stand together and be heard. Stand together and be seen. Someone hopefully, at dead.net and rhino might, maybe notice that we have had enough with status quo and that we need to do things differently to achieve positive results.
How is Customer Service sending us one useless disc after another solving a thing? WE don't deserve this insane nonsense.
We need to share our thoughts and devise a strategy to improve positive results from the people responsible to do so. I am calling on Dave Lemieux, because I think that the person whose name is on the whole CD series might be one person who might want to see that the Defective Disc issue is 1)- recognized and 2)- fixed the right and proper way.
Here's the thing, since Dead.net or Rhino insists on issuing Limited (numbered) Editions of shows. Then they should be prepared to spend money to resolve these kinds of problems that are coming up. The discs need to be done all over again, from scratch. Fixed. Then shipped out to the customers. Not this other nonsense they are trying to pull on us.
Also, we as deadheads, can be very, very patient people if it means we are going to get a quality product in return. So that being said, since we are the one's spending our hard earned money, we deserve a better deal by Rhino to get these things that should be done, done right.
I have thought long and hard over the B.S. that has been given to me, and I'm sure a lot of you have to. I honestly believe we can achieve positive results if we adhere to good responsible ethics.
My goal was to try to wake people up to this fact. Because we have to stand up and be counted. Not ignored.
They think that if they can ignore us long enough we will go away. And you know what? They are right. When you sell a numbered limited edition and it's bogus and doesn't get fixed, then it becomes obsolete. The whole Dave's Picks Series up to Volume 28 becomes, I don't know, worthless. It's lost it's collectors value then right?
That is what will happen when Dave's Picks 29 comes out. We will all go away, and then they don't have to deal with us or are problems until the next set of problems comes along.
We will be the losers here. We must get them to resolve these problems now. The right way.
Take what I have said and do whatever you think you must do with it. But there is one thing I have learned through the years. "If you are going to be one. Be one." PEACE!

I am jealous.. what great shows to see!

As for grumpy Grumpins (or whatever the word is).. I take my lead on grumpiness from Mutley.

You Rasselfrazenrickaracketsbackenstabbenbastages. Or, stated more eloquently, https://www.youtube.com/watch?v=yj3DBcpfMNQ

Wishing all of us, even the rassenfrassens a very happy New Year with no defective disks.

One add.. a tip of the hat to DaveRock. I must admit I am not as open and receptive as some but the world needs more folks that understand the value of tolerance, especially from people with different perspectives. It's not often you see people embrace difference, especially when it's out of our comfort zone... The GD and assoc. madness and people has taught me much and I am still learning. His posts are often quite open and tolerant even when opinions differ from what are likely his own. There's enough room for all of us, and when you start kicking people off the island.. before you know it you are the last one standing, and what fun is that?

As for MaryE, no words are suffice. And for Strider88.. if I ever got a hold of his ticket stubs, I would feed the dates into the wayback and hit each and every show.

Peace all, to my buds here and those I don't know so well.. to 2019. Onward. Oh, a quick shoutout to Otis.. what a great new years vibe.

I got to agree, the outrage is just a little bit more than what the situation calls for. Kicking.and screaming here isn't going to help. All things being equal, I would much rather be talking about the music than defective discs which are a marginal issue at best. So there was a problem, they're taking care of it, move on. To call out David Lemieux of Dave's Picks with profanity is nonsense. I once had an email discussion with customer support where they clearly did not read what I was saying repeatedly. Sure it was frustrating, but I did not get nuts on the message board. I escalated to Dr rhino and he solved my problem immediately.

Just by virtue of helping everybody who has had bad discs. marye is well aware of the extent of this issue and will surely get it taken care of moving forward. That is what has always happens here when there have been problems. And relatively speaking there have not been that many problems. They have had so many hundreds of individual releases with no issues whatsoever that I do think this is simply a matter of contacting the appropriate people through the appropriate channels and being patient. Some of you people make it sound like there's a conspiracy to rip off customers. The fact of the matter is, we have bonafide deadheads releasing the best stuff in the vaults for us, and we have direct contact with customer support management representatives who always get the job done.

The masses are not going anywhere because the music is that good, so complaining about it here is truly not doing anything except distracting people from talking about the music. I'm not saying don't mention it here. I'm just saying that it is a fruitless distraction to try and round up an online Posse to try to bully the guy who picks the music. You see the difference? There can be even tempered discussion about which disk somebody or the other person is having trouble with, which is fine. But verbal threats and profanity and capital letters is ridiculous.

Snarly bunch here

Anyway, check out 12/31/79.

I've never heard this board defined as that before. Anyway, it seems you are leaving, so goodbye to you, too!

Deadhead Brewer.....your post concerned me as I have also recently started my own singles collection. I had only purchased vol 1-4 until today. After seeing your post I went to the 2018 subscription link and was able to order volume 5-8 as a subscription. This may not help you as you mention you already bought 1-7, but at least you know that they still have Vol 8 in stock (at least through subscription). Would surprise me if it was sold out...

My disc 3 is also fine on Dave's 28, so while definitely seems to be a widespread problem, it is not in totality. I did have one issue with a defective disc on the PNW box however it was addressed quickly and painlessly in just a few weeks by Dr. Rhino. Hopefully they make things right on 28 soon.

.

I didn't see anyone suggest it was not okay to complain about defective product. I saw Trainwreck say he was tired of the "incessant" complaining from Sam. I've been here long enough to guess correctly in a multiple choice question that reads "Most likely to complain (about anything at all)"

a) MDJim
b) Lovemygirl
c) That's Otis
d) vguy
e) Unkle Sam

I would go with Unkle Sam (you do kind of dampen the mood "bro")

My disc 3 is fine on Dave's 28, so no need to spread rumors that every one is defective Judy. And using profanity toward Lemieux or anyone directly is simply not acceptable. Way too bellicose and aggressive over a stupid CD. You deserve your headache.

I have no doubt in my opinionated head that the site overhaul that we all hate was due to that guy shirdeep posting violent images and spamming the site. Now things are worse. I have no doubt in my opinionated head (yeah yeah everyone has one) that posting profane laden diatribe's at Dave Lemieux is the quickest way to get the comment board unplugged for good.

It's also laughable that the CD issues are being lumped together as some big problem on a linear scale that is getting worse with every release - FAKE NEWS. I've had one problem, discs slipping out of slip case during shipping got scratched (Get Shown the Light). New disc provided in less than a week. Talking to others, I know that box cutter situation was taken care of in a timely fashion, and they prevented some mishap due to good quality control on 30 Trips (before my time here, but I understand they delayed shipping for a month to fix a manufacturing problem).

It's okay to complain, but there are emails and phone numbers for that, so really, why bog down the musical discussion board? I don't want to read about the 20th defective disc. So there was a problem, go write 20 emails, don't write 20 posts. You just screw it up for the people who just want to hear about the awesome Slipknot on DaP 28 (disc 2:-) Or here's one Judysgarden, just stop buying the stuff. Leave the site and go on you merry way. Nobody's interested in your negative revolution here. This isn't the place. goodbye.

CONTACT INFO -> TWITTER-> @lemieuxdavid

CONTACT INFO -> Email-> vault@dead.net

HEY DAVE, WHERE THE F_CK ARE YOU?

****** SHOW YOURSELF DAVID LEMIEUX *******

The fate of FUTURE Dead releases is at stake here! Don't sit there with your head up your butt.
Make some noise! Let them know this unacceptable! Demand that we get treated fairly as the Consumers !
DEMAND ANSWERS AND POSITIVE RESULTS!!!

Drat. Got busy with the holidays and didn't order volume 8 of the singles collection, which now appears to have sold out. I just purchased volumes 1-7 a few months back, so assumed that there was no rush on #8, but alas! Before I pay the E-Bay vultures their blood money, does anyone happen to have one for sale, please? Private message me if you do. Thanks, and Happy New Weir, everyone!