(9/29/09)
We think the technical issues that caused so many difficulties have been resolved.
If you are unable to log on using the email address you previously used in your Store account, please try setting up a new account.
If you are unable to complete an order online and get the Call Customer Service error message, your quickest path to getting this resolved is to actually call 1-800- CAL-DEAD (or 201 751 6746 for non-U.S. folks). Or email customerservice@dead.net.
If this does not work for you send me a PM with the details and we'll get on the case. But at this point it SHOULD work and we want to know if and how it doesn't.
Thanks!
(9/24/09)
Many people who were formerly having problems getting their orders through have now been successful. If you're still not able to get your order through, there is now a designated email address to get this fixed.
If you're still unable to comple
Territory Restrictions - For Mr. Badger & Marye
Furthermore...
that's just great
my downloads
as I said elsewhere
Thanks Marye
sorry for all the trouble
Good news, Dead.net Store!
No issues!
Power Outage on East Coast--Customer Service Down
It was aliens...
Road Trips Subscription for non US buyers help please
2011 Subscriptions
Marye, are you out there? (30 Days of Dead)
No sign of it in the junkmail folder
just purchased a download
what I did not realize was
cool, thanks Zep
The Complete 72 Concert Series
Europe '72 putting hold on account now, not waiting til Septembe
yes...
Europe '72 charge
Road Trips Subscription
Thanks, marye
Thanks, marye
Store Problem
Thanks!
in that case
Change of hours in customer service dept:
My Order.
Help, Where is my limited edition Europe '72 box set ?
Shopping issues store
Anyone else have problems trying to but from the store? Won’t accept my debit cards.
Dave's Picks UPS Freight Charge
My subscription discs Dave's Picks Vol 31 are due to be delivered today by UPS. According to the tracking info there is a freight charge of 73.92 GBP to pay. Must be a mistake?