Grateful Dead

Hi folks--

Something came up the other day that warrants a general heads up. 

We are reasonably confident that what happened is this: one of the folks here, whose computer is located in a publicly accessible spot, went to lunch leaving the computer unattended and either logged onto Dead.net or with the browser open to the remembered login so it was a matter of one click to get back on.

Person or persons unknown got on Dead.net as this person, and proceeded to post a pretty heinous link in the chat room. Drama, shall we say, ensued.

(9/29/09)

We think the technical issues that caused so many difficulties have been resolved.

If you are unable to log on using the email address you previously used in your Store account, please try setting up a new account. 

If you are unable to complete an order online and get the Call Customer Service error message, your quickest path to getting this resolved is to actually call 1-800- CAL-DEAD (or 201 751 6746 for non-U.S. folks). Or email customerservice@dead.net.