Grateful Dead

I received my order confirmation email on 8/1 around 12:15 pm (about 15 min after going on sale, I believe a few people were able to order it before noon) and the confirmation email says release on 9/20.

I got mine on 9/20, the shipping notice came on 9/19 but did not have a tracking number.
According to UPS tracking the package left Indianapolis 11pm 9/18, and was out for delivery to me 9am 9/20.

I can understand some frustration if a box sets go to Africa, or there's only one show in the download link. But the prices are pretty good. If you take Dave's Picks for example, the pre-order early bird special is $99 for 13 discs, which is 7.62 a CD. Can't beat that with a stick.

I didn't do the math on the Giants Stadium box set, but the bottom line looks pretty good, and there's a fuckload of production engineering that goes into multi track releases.

August 1st at 11:49 a.m......release day said September 20... got my tracking number on September 18th and my order will be here by end of day Monday.. I stopped trying to figure out ship arrivals and what number I am going to get... As icecrmcnkd said some of us even ordered before noon. I can't believe they shipped a Vermont box to Africa!! Someone needs to put a top 10 or last 5 list of shipping and release mistakes!!

....unless the product with said good prices gets sent to Africa. Then all bets are off. Hakuna Matata.

I ordered the CD but the download says it's available right away. But when you get to the checkout screen it says it won't be ready until October 2nd. I don't know if they're just talking about the CD or what. Not that I want to spend the money twice but I'd really like to listen to it tonight. Does anyone know if I can download the June 17th 1991 concert at this moment?

I'm on my way to pick up dinner and I put on the Dark Star from Dick's Picks 36, that I look down at the date on my dashboard and it's the anniversary. How about that.

My wife is a long time John Denver fan, and had this tune grooving in her car last night when she picked me up...(I called her for a lift home after having a few too many watching The Utes lose to Southern Cal) ...anyway, I had never heard/or even knew JD played/covered "Me and My Uncle" ....and I must say, "pretty fucking good"....and that's not just the booze talking either. Enjoy.....

https://www.youtube.com/watch?v=ziKsmnBdKmY&pbjreload=10

I preordered the 24-bit/192Khz FLAC Giants Stadium digital box the day it was announced. I waited patiently for the 9/20 release date, got my email with the download and clicked on the link...only to discover that not only was it 16-bit/44.1KHz (i.e. CD quality) FLAC, but of only one of the shows.

Perturbed, I emailed dead.net and then decided to call also. In both cases, I was told I’d get an answer within 24-48 hours, which means around 8am tomorrow, if I don’t have a response, I’m calling back.

This is ridiculous. I’ve been buying Dead boxes - hard and soft media - for years, have been a regular Dave’s Picks subscriber since 2013. In other words, I’ve poured a whopping good chunk of my disposable income into the GD coffers.

Meanwhile, my digital order issue has not been resolved. Yeah, I know folks can say “hey, what’s the rush?” But when I preorder something, especially download format music, I expect it to be available when they say it’ll be available.

I recall having a similar problem, a couple years back, with a Jerry Garcia high res download (yes, I buy all his archival issues too!). I can’t recall the title, but I do recall the same freakin’ experience. I pay good money for music and expect it to be delivered on time. I understand delays in delivering physical media - hey, we’re all at the mercy of various postal services, customers/duty folks and more - but digital media? I mean, c’mon man, the 24/192 versions were created when they were mixing and mastering the music, so it’s not like they don’t already have the music on-hand.

So why was it screwed up on release date, and why am I about 99.9% certain that I’ll be calling dead.net tomorrow. I was told, by the agent to whom I spoke, that she had to pass the problem onto the warehouse, and that if I hadn’t heard from the warehouse by Sunday that when I called back they would be able to escalate the problem (the idea being a faster fix)...but, to quote Randy Newman, and with no disrespect to the agent (who was friendly, listened and was clearly hearing my frustration), I’m afraid “I have my doubts, Missy.”

We’ll see, but it sucks to be stuck like this. I would love to say I’ll not buy future Dead releases digitally, but the truth is that most of them sound so much better than CD quality that, with the kick-ass system I’ve got at home, it’s how I want to hear music, if at all possible. And I appreciate dead.net making boxes available digitally in high res (this past year, despite having the physical boxes, I’ve bought the 24/192 of Spring 1990 (The Other One), July ‘78 and Get Shown the Light, which I’ve now added to Pacific Northwest 1973-74...and I couldn’t be happier.

But dammit, man, I want Giants Stadium, as I should. I’ve heard some of the show I WAS sent in CD quality download format and man, what a great performance and what an *outstanding* performance. But it only makes me more eager to hear the 24/192 version, as with a recording that sounds this good in CD quality, the high res version ought to sound truly amazing.

So, c’mon guys! Fix this problem so that all of us who’ve been forced to wait longer than we already legitimately had to can finally get what we preordered...in many cases within seconds of getting the email announcing the box and that it was up for preorder.

Seriously, folks: fix this problem, please!

and helping them out with some stuff people in their 80s just shouldn't do. Showed up this morning wearing my PNW Tee and what do I see? My dad wearing a Make American Grateful Again T Shirt.

Looks pretty flipping cool on a guy in his early 80's if you ask me. (No they were never fans.. surely it reminds them of white kids on dope when the white kids were their kids, but apparently they have buried the hatchet and forgiven me for all the spilled bong water in the basement all those years ago. :D )

My box arrived.. it's beautiful, but I haven't had time to play it yet.

Sounds awesome.

Audio options are:
24/96 uncompressed PCM stereo
24/96 5.1 Surround

Just finished set 1 in 5.1 surround. Sounded spectacular.
Now diving in to set 2.

I’ve been looking for the 192/24 download version without any success. Where did you find it?

....my dad was a huge fan. Awesome. He was also a big ABBA and Bee Gees fan.
My mom is still with me. 81 and sharp as a knife. Total mamas boy here, and not afraid to admit it. She also lives in Vegas. Try and see her at least twice a month.
Almost time to revisit my stash. Anything from here on out is my doppelganger talking. Take him with a grain of salt.

Lotta freaks!!!!

D&C is a lot like melatonin, only way more expensive. Great sound, just . . . zzzzzzzzzzzzzz.

Fuzzy memories of the "The Tubes"--White Punks on Dope!

Quaaaaaaay-Lude

Teenage had a race for the night time
Spent my cash on every high I could find
Wasted time in every school in L.A.
Getting loose, I didn't care what the kids say
We're white punks on dope
Mom & dad moved to Hollywood
Hang myself when I get enough rope
Can't clean up, though I know I should
White punks on dope

TURN UP LOUD!

https://www.youtube.com/watch?v=rs9wuaVV33I

Does anyone have links or artwork for the box set?

Warlocks box set was sent with a Dick's pick, instead.
Beyond Description was returned by UPS, couldn't find house...
Boxzilla....unplayable CDs
73/74 PNW Box set.....unplayable CDs
73/74 PNW Box set (2nd) order, unplayable CDs, but different ones from 1st order. Had to combine to get a complete box set, sent other back for refund..which took way to long after they had been returned.
Garcia Eel River Box set...91 show not playable, had to return the whole box back to Garcia provisions, per their request, to get it shipped again.
Giants, pre-ordered on release date, no shipping info.
Maybe its me...should try to order under another name and address.

why can't rhino and deadnet get their shit together? I feel and agree with a lot that has been said here about another potential fiasco by rhino/deadnet. Why? This has been going on since E72, and it has not improved, still crap service, crap customer service, lies or just no info at all.
I believe an intervention is needed, but who to intervene? We, as loyal fans, deserve better treatment than this, and yet, it still continues and they don't even apologize for it, just take the cash and laugh it off like that's how business is done nowadays.

Parent company is Looney Tunes
Daffy Duck is CEO
Elmer Fudd is head of WMG
Tasmanian Devil is in charge of Rhino shipping logistics

Thanks for the heads up on bootleg 15. I was hoping to see a mention here,, seemed like a new one was due.

Ordered cd's and lp's.

Should get a fuckin' turntable :-)

Any fans? Just ordered a 4 cd set of these guys. Reviews sounded good.

https://www.amazon.com/gp/product/B00009XH3X?ref=em_1p_1_ti&ref_=pe_848…

In my younger days I used to hike 14ers (14,000’ peaks), and when ever possible, I’d spark one up at the top, which because of less oxygen is pretty wild...so they often have a notepad or little register book that you can sign and leave a message. So I’d always write “420 @ 14K” lol.
So one day on top of Mt. Harvard, which isn’t a huge summit if I recall correctly, all alone, nobody around for miles, so I fire up some strong shit and just float up there, like a meditating Budda for a good while before anyone else started showing up, amazing!
So while I’m blissfully chillin’ up there it comes to me...aaahhhh now I understand what John Denver was talking about......420@ 14K!!......”Rocky Mnt. High, Colorado” ; )

I have an old CD ‘Blue Guitars’ by Eddie Lang and Lonnie Johnson which is very good

I'll be watching for the postman waiting for this one, too. I spoke to Gong pooh bar and all round good guy Jonny at planetgong this morning to confirm my order. His final words were, and I quote, "God knows when I'll get round to sending it out, though." Maybe give it a week or two, then.

Oh those Pothead Pixies... what a mischievous bunch!

I'd be willing to gamble the number of incidents per shipment or per physical units is well within acceptable margins for error. It may seem like a lot more if 90% of the problems get reported here on the message board. We also don't know what it would cost to "fix" any potential issues. I don't want the cost coming out of my pocket. As long as I get my product eventually, and eventually is not more than a month's wait, I'm fine. It's not like their manufacturing $250k sports cars. It's all paper and plastic. So recently we see that the discs are made in Mexico. Maybe that was to solve some kind of production issue or increasing production cost. And maybe their way of taking care of it was to have the discs pressed in Mexico for us the fans. We don't know what other measures have been taken to fix other kinds of issues.

I remember the box cutter blues well. They shut that shit down right away. I had a couple scratched CDs in the Cornell box set due to that wacky CD sleeve that allowed them to pop out during shipping. The good Doctor Rhino and marye got me replacements with no hassle. I also hear Dave Lemeiux thank the fans time and time again for our patronage.

Complain if you want but stop buying the merchandise if you really want to make an impact. Otherwise it's just noise.

I’m enjoying the heck out of this box! Hope everyone gets theirs soon... Packaging and art/booklet are spot on, and the sound is incredible. Thanks to all those who worked to create this!

Surely if any individual feels let down by it, then it isn't. Nothing is perfect, but it always seems a positive trait to try and improve things so as not to let people down. Negative feedback may help do this, and prove to be positive in the long term. Far better to do this than simply to disappear and stop buying Dead things, I would have thought.

vote with your wallet

that from a guy who hasn't had any "shipping blues"

sincere sympathies for those of you who have had/do have issues.

sounds ok, but my mind ain't blown yet.

cool GSET as third song in first set, though

and now a tripped-out "Take a Step Back"

:)))

I have a very few problems with the system, apart from DaP #31. However, what was obviously wrong in that experience was the lack of communication. If it is obvious that a problem has occurred then it should be easy to put a comment on dead.net explaining what is being done to address it. There was little or no useful response to the DaP freight charge fiasco. Lessons should be learnt.

All points are valid and the real issue to those affected is not necessarily the error rate, it's the frustration rate. This is especially true because they seem committed to the limited numbers model, so by the time many realize there is a problem there are often limited paths to correction.. which combined with a one or two week delay (or more) in Customer Service feedback can really amp up the frustration level.

That being said, I have ordered every release in a timely manner since One From the Vault, had some issues and they were always resolved. ..eventually, and to my satisfaction. Many thanks to those that assisted and helped especially Saint MaryE and the good doctor.

I do think voicing displeasure here works to a limited effect, provided it's not too bombastic, overbearing, etc. I bet if news reached some in the band they would be appalled but Bobby no longer returns my calls.. there is that restraining order thingie with Phil.. and I frankly owe too much money to Bill and Mickey, as do many of us here. But be creative, rational and persistent and things usually do get resolved.

It's the one area in life where normalcy is a good thing. Hoping they get back to having a consistent and reliable product. Normal meaning you order it.. your credit card is charged, the product is delivered, and plays.. you enjoy it (or not) and the circle of life repeats.

Have a good rest of the weekend all.. Man.. is it fall already? Holy shit, time is flying. Who oh what I want to know-ohh.. where did the summer go.

.... almost the perfect album. Almost. Rhoads had so much potential, it should have been illegal.
Apologies. The wife and have been binging on early 80's music and Blizzard came into the cue.
Love this record.

You are correct sir.

I bought the modest looking Miles Davis Bootleg volume 4 yesterday. 4 cds packed with action-it starts with a set from 1955, on to 1958, two sets by the incredible so called 2nd Quintet in 1966 and 1967...then on to the electric sets from 1969, 1971 and 1973. Its too much, man.
This was the first of these bootleg series collections by Miles Davis that I have bought. It was very inexpensive, and includes a nice booklet. The sound is good, too. Its not all la de dah...but its much better than the "bootleg" in the title would suggest.

Incidentally, if the Dead as a band had thought their system was good enough they would have continued using the same sound system they had in 1966 on into the 1990s. And played the same set list-why change if something works? Everything that exists is a development from what was and a preparation for what will be. That's how I see it, anyway.

I came across this Flickr account on Reddit that scans high quality artwork. Here’s the Giants Stadium artwork. 🤙🏻

https://www.flickr.com/photos/104729480@N03/albums/72157710989782831

I got a bad case of shipping blues

just had to share that quip

headline on Rolling Stone.com

"see Miley Cyrus cover Pink Floyd, Led Zeppelin at iHeartRadio fest"

what is, and what should _never_ be

the apocalypse is nigh, my friends...PREPARE.

I have 1 - 4 and 6. The music on all is very good. I particularly like 2. The completist in me tells me that I should buy 5 but the descriptions of it didn’t really appeal. If I see it cheap I will probably succumb and buy it. So much music so little time.

No shipping notice for me either, but I typically receive my dead music about a week after everyone starts posting they received theirs, so hoping today or tomorrow. No worries over here. Plenty to keep my busy until the new box arrives.

Here's hoping this thread doesn't devolve into a ups/international shipping/taxes gripe-fest like DaP 31.

check your pm's

Do you think the LP version is still on track for the 27th?

I really don't NEED this, but if I don't keep on top of the things I order,,,, I forget!

Need to find out where my 50th anniversary picture disc is,,,,, I ordered it a while back?

Can be the worst thing about pre-ordering, plain forgetting you order! Though, it can be a nice surprise when you open the mail and say, "oh yeah, I order that".

On deck,,, that Nat King Cole collection that was mentioned,,, coming in November? The new Dylan boot. Another Dave's and 45 are coming.

oh yeah, one more thing. They say you always love your first Doctor (who), maybe you always have a soft spot for the Dead era you saw first. But to my mind the Dead had a power in the 80's that wasn't there in the 70's. Made it through the first show of Giant box, nice. On the video front, meh. I have never liked concert video. First, I hate the camera cuts, there you are watching a close up of someone's playing and bang, idiots in the audience! I didn't watch the idiots while there, why watch them on tape? Second I find I start thinking about what I'm being shown and forget about listening. I found it very disconcerting to see Jerry mashing his nose against the microphone!

Funny note,,,, sitting there watching the video and my son shows up. We're watching and finally he's says about Bob, "they're some short shorts". I laughed my ass off, and for an ass as large as me, that was quite a weight loss.

....for kicking the dropped ice cubes under the refrigerator.
But now it's just water under the fridge.

Number 2 is the 1969 one, if I remember rightly. The one I have been scouting around for is the second one from 1967 3cds and a dvd. Its sure shot up in price recently, but I have managed to find a second hand copy for £23.00. There's also that Plugged Nickel set from 1965 calling my name.

Yes 2 is 1969. I bought them all, apart from 5, when they came out. The kind offer from Dennis has made me look at the price of 5. It was reasonable so I’ve just ordered it.

Anyone hear back from Customer Service about a fix for the 24 bit download problems? It seems that a good number of people did not get the correct links for their downloads on Friday. I am surprised that it is taking so long to correct this issue.

Mine just touched down in Houston. 7/12/87 is on right now and so far this set seems more than worth the wait. Gorgeous packaging, especially on the book, and the sound quality is some of the best I've heard yet. Bummed for everyone who is having a hard time getting theirs, but once it's in your CD player it'll be a distant memory.

Goose bumps every time i hear this song!!!! I have this version on Fallout from the Phil Zone.... Just amazing... If you aren't a fan of this era, I know some people aren't, in fact the only 95 show i have is from 30 Trips..... Please just listen to this song and this version.... there is even a video of it on Youtube.... UPS will be here in the hour Bob t

Mine just arrived. Another thing of beauty. Just about the same size box as Get Shown The Light.
Now to upload and listen!

Rock on

....goosebumps.