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    Anusha
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    Joined:

    Buckle up as we take a deep dive into Giants Stadium!

    What's Inside:

    5 Previously Unreleased Complete Giants Stadium Shows On 14 Discs

    7/12/87 (24-track masters)

    7/9/89  (24-track masters)

    7/10/89 (24-track masters)

    6/16/91 (48-track masters)

    6/17/91 (48-track masters)

    Blu-ray/DVD video of the complete 6/17/91 show, mixed in surround sound  Mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios Mastered in HDCD by David Glasser at Airshow Mastering with Plangent Processes restoration Individually Numbered, Limited Edition of 10,000

    By 1987, the Grateful Dead had lived many of their nine lives but were about to embark on one not a soul had seen coming. In The Dark, their first studio album in seven years, had spawned a hit (A TOP 10 SINGLE FOR THE GRATEFUL DEAD?!) and "Touch Of Grey" begat a new generation with their fanny packs and their MTV and their undeniable quest to join the party already in progress. And boy, did the Dead let them in! But not without fine-tuning their sonic vibes to meet the new demand.

    "The Swamp," as Giants Stadium was affectionately known, along with the grandstands the Dead had been frequenting, would seemingly equate with BIGGER and LOUDER, but the band "remained determined to give equal weight to the more subtle, oblique elements; to the exploratory improvisation and rhythmic complexities; to the fine details of the most heart-rending ballads as well as the weirdest dissonances in the jams."

    With GIANTS STADIUM 1987/1989/1991, we retrace this journey from their 1987 breakthrough to their 1989 revelation ("the closest they ever came to sounding like a really polished stadium-level rock act, but the band’s penchant for breaking out of the constraints of song structure and into freewheeling improvisation will remind you just who you’re listening to here") to their transformative return in 1991, aided by elegance of Vince Welnick and Bruce Hornsby.

    GIANTS STADIUM: 1987, 1989, 1991 features five previously unreleased shows that were recorded at Giants Stadium in East Rutherford, NJ on: July 12, 1987; July 9 and 10, 1989; and June 16 and 17, 1991. Originally recorded by John Cutler, each show has been mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios in San Rafael, CA, and mastered in HDCD by David Glasser at Airshow Mastering. The first three shows are mixed from 24-track masters. The final two from 1991 are the only Grateful Dead shows ever recorded to 48-track masters. We’re rounding things out with a little visual stimuli -  the entire multi-camera 6/17/91 concert recording on either two DVDs or a single Blu-ray, both with a surround mix by Norman.

    Due September 27th, this release is limited to 10,000 individually numbered copies and available exclusively from Dead.net. We highly suggest you grab a copy while you can so you can sit back, relax, and enjoy all the exclusive content we'll be rolling out.

    Prefer your boxed set byte-sized? The collection will also be available for HD digital download in FLAC and ALAC, exclusively at dead.net, on release day. You can pre-order it now too.

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  • Vguy72
    Joined:
    Unfortunately.....

    ....there have been no official shows released that I attended. And the count is 50+. Oh well. One day. Attended every Vegas show. One day.
    Got a couple of Phish show's though.

  • bob t
    Joined:
    Today Sirius noon show was 6/16/85.... Greek Theatre

    Had this show since summer of 86. Got in the car when Samson was starting... Listening to right now, Love the Scarlet>Fire!!!!

  • Mr. Ones
    Joined:
    Shows Seen, Shows Liked

    I only saw the Dead between 1980-1988. I would love it if they released one of those shows one day, but I don't lie awake at night thinking about it.
    I started listening to the Dead in 1974, and as a result (I think), I only really liked live stuff from '68-'73. I started out only buying Dick's Picks from this era. Road Trips also. And boxed sets too.
    However, when 30 trips came out, I only really wanted the first 10 shows from the box. I started ebaying them right on the day they were released. After acquiring the first 10 shows, I then picked up the '76 & '77 shows. Then I found the box (minus cds) for just about $100.00. Then I just kept looking at set lists, and wanting to try another and another. The 1984 show was the biggest surprise to me, a fantastic show. Eventually there were 5 shows I would NEVER buy. Funny thing but I now have all 30 shows!!
    I payed WAY more a la carte than I would have the box, but don't think I could have kept both the box and the bill a secret. Also, by getting shows a little at a time, I had much more time to enjoy each one.
    I learned that there were shows from ALL eras that I could enjoy, even though '66-'74 still get the most replays. I am only missing 4 boxes ('78, both '90's sets, and the 5 show '77 box). The only one I regret missing was the 5 show '77 box. I am only going to pick up the stand alone release from this new set, but that's enough to satisfy me.
    It's ok to pass on certain releases (obviously), but we don't have to call people who DO buy them stupid (or something worse).
    I truly enjoy having the option to listen to any version of the band, and I think it's cool that I have at least one show from every year.
    I very much enjoy these (almost philosophical) discussions on eras, what we like, and why we like it. Keep it coming!!

  • mcgrupp216
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    Joined:
    Chapell Hill ‘93

    Love those shows, Alvarhanso. Love a lot of those Sp93 shows, for that matter. That Rosemont run is honestly among my favorite shows in the entire catalogue. ‘93 easily the most underrated year. Actually listening to 3/17 right now, really good, too!

  • CaseyJanes
    Joined:
    A warning for friends...take heed!

    Beware of the Wolf
    Appearing quite Dire
    He collects his dues
    While we sing
    Round the fire
    Wearing sheep’s clothing
    Got two eyes don’t see
    I was bitten this week
    Not one time but three

    You internet art peddler
    Please don’t murder me
    And don’t steal from me either
    I trusted you see
    But you dealt that deal anyways
    Shame on you
    Now shame on me

  • alvarhanso
    Joined:
    Era preferences

    I'm one of the younger post-Jerry busriders, so don't really have too much homer investment, as I didn't attend any shows, though it could be homerism that makes me want a Greensboro box set. They played the Coliseum 7 times I think from 1980-91, and some good shows. Like this Giants box set, Greensboro had a great Dark Star with Bruce in the mix for April Fool's Day no less. I also wouldn't mind at all if 3/24/93 Dean Smith Center in Chapel Hill were to be released as a Dave's with filler from the next night. Or even if 4/12/78 at Cameron Indoor at Duke were part of the returned Bettys. I've seen the black and white video of that one quite a bit, and that's a high energy show. But I'm more about great sounding shows that have really top notch jamming. I agree the batting average is very good, certainly higher than Ty Cobb's .367, and the only deviants from the norm are somebody else's holy grail, so it balances out. There are a LOT of Dick's Picks and Download Series shows I don't listen to, so an occasional bump isn't bad at all. Just one less thing in an ever expanding rotation of great music. In the Download Series I even found that there are 1972 shows I don't like. That Seattle one from 7/21 just isn't my cup of meat.

    I'm going to get this box, and I imagine I'll enjoy it quite thoroughly. Though how many times I'll listen to it is hard to say. I'm not even diving into the PNW Box as much as I thought I would. Everybody and his brother had 5/19/74 as a top, top show, and it has its moments, but it doesn't blow me away as much as 5/17 or 6/22/73. But I also don't really have the time to re-check that analysis. They've released so much excellent stuff that I've ignored most of Europe '72 Complete in the last 5 years or so. I wish we all had Dick Latvala's schedule for listening to Dead at exceedingly high volumes, but alas.

  • icecrmcnkd
    Joined:
    Last few listens

    Living room:
    12-3-79 (3 times since receiving)
    12-9-81
    8-7-82
    7-31-82 set2 (playing now)

    Boise 83 up next.
    Thought that I’d listen to some of the most maligned releases.
    I listen to all eras and can accept if 1 out of 4 DaP’s is from a cassette master.

    It’s possible for me to listen to these shows in the living room this week because I balanced it with the several hours I spent listening in the car this week.
    2-13-70
    2-14-70
    5-2-70

    Hmmmmm.....how about a Plangentized “Fillmore February 1970 - East Meets West” Box? Opens up like a briefcase with Fillmore West on the the left and Fillmore East on the right.
    I’ll buy it.

    I listen to 1965-95 and buy all the complete, or nearly complete, show releases. I didn’t subscribe to RT at first because I didn’t want partial shows or compilations, but did buy the complete shows and eventually everything except 79 compilation and Cal Expo. I missed out on a few bonus discs for not subscribing.
    Missed out on FW 69, I think it sold out before I saw the email. Didn’t have internet in my apartment at that time. I did get copies and now have 27 and 28 on vinyl (which have been Plangentized).
    Missed out on the 72 steamer trunk because I hesitated (had bought a house a year earlier and was putting money into the house) and it was gone. I then paid the same amount for the AME. Learned a lesson there.

    The only released show that I was at is 7-17-89 (and it’s missing the end of the first set).
    I don’t need the shows I was at to be released, except for Tinley Park 90 (Brent’s last) on audio/video, since I already have copies of many of the shows. What’s missing are SBD copies of 6-27,28-95. Only AUD copies exist, don’t know why the SBDs aren’t in circulation, it’s not like these shows will ever see commercial release.

    Glad to be getting the Giants Box.
    Keep the releases coming and Plangentize all the good sounding reels.
    Also, are there 90’s DAT or PCM masters that are worthy of release? I would like to hear what one of those sounds like after getting Normanized.

  • Oroborous
    Joined:
    William Tell has aimed his bow...

    Hhhmmmm? Interesting stuff gentlemen?
    If the recent wave of opinions here are any indication of just how diverse, and unfortunately divisive, this group is, Im not sure you could easily categorize so neatly? I think you could probably find a statistcal significance in a few groups with some similar traits i.e.,
    Early years show goers who prefer to listen to early years
    “ “ “ “ who listen to all years
    “ “ “ “ who prefer later years
    Later year show goers who prefer early years
    “ “ “ “ who listen to all years
    “ “ “ “ who prefer later years
    Etc, etc....

    But I guess Daverock’s question was how much influence being at a released show is?
    I would assume that most would at least be interested in a RELEASED show if they were at it....that doesn’t mean that all would by it. Maybe they didn’t like the show, or had a bad experience? Or obviously some just don’t like to listen to certain eras. Some perhaps only have so much listening time so tend to stick with thier favorites.
    Also, as we’ve discussed here before how suspect our memories are and how much the experience can sometimes skew our view so much that we’re surprised years later when we finally hear a recording of said show, for good, or for ill.
    Personally, for a long time, I had gotten to the place many are at where I felt “I have enough Dead, I’ll never listen to it all” etc, which of course I’m having to live with now as I missed out on much, and have spent great sums trying to make up for it. Fortunately, their are some extremely kind folks here who have helped with that!!! But...
    My criteria then was;
    1) was I at the show? (I still would like to have some kind of copy of every show I was fortunate to be at, but I sure as hell don’t expect most to be “released”)
    2) and/or if it was “a must have” particularly if it was from one of my favorite years, and that was it, otherwise I would not buy it. IDIOT!
    I passed on E72 partly because of cost at the time, but I know if it was something that I was at or really wanted I would have found a way. But being the dipshit that I am, I was like “the song lists are all the same”.......”I already have Europe 72” IDIOT!! Obviously I hadn’t really caught the Dark Star bug yet and become a full blown junkie! Which is ironic because DS has always been a favorite? I guess just not “the” favorite yet....
    Now, I feel like any show is worth at least considering and feel like if it’s an official release than tptb must of thought it worthy enough to produce it. Obviously that hasn't always played out, but I think most would agree that their batting average is pretty good, and official releases usually have enough of the boxes checked to be worthy of release, even if perhaps the contemplator won’t buy it or it’s not in their preference zone.
    For me that’s often the 77-78 years. I’ll listen to some, but not often, and there has been so much released, that I won’t usually be up to buy more. But I’ll totally agree and understand why those shows are released and would not begrudge another that is into those years etc. Luckily, my cousin usually does so I can get a copy purely for collection purposes, and given the chance, I’ll listen to ANY dead show at least once!
    But for me the fact is If it’s a show I was at it there is definitely I high probability I’ll get it.
    I also think it’s nice when they have multiple options, like being able to just get the main 91 show from this box. I’m sure many folks would like the meat and potatoes without having to buy the whole farm. I haven’t been in that situation yet, but I would think that will happen some time?
    Anyway, interesting thought? I’d be cool to hear others thoughts?

  • boblopes
    Joined:
    LMG - thoughts and prayers to you - may the power of music help

    LMG - thoughts and prayers to you - may the power of music help you thru it. Sending positive vibes your way.

    I'm psyched they're releasing the only two 48 track shows recorded. I think if they grouped it with the other shows on the same tour, the difference in sound quality would be noticeable. Just like the two 1990 boxes sound different. By including shows from other dates with other lineups it won't be as apparent.

    Any word what the Black Friday Vinyl release is as of yet?

  • stoltzfus
    Joined:
    Aagh! LMG!

    I am sooo sorry to hear that.

    I obviously don't know you personally, but we have the grateful connection.

    This summer has been a big reminder of mortality on many levels, personal, national, professional, and virtual.

    Stay strong, my brother. We care. Listen to the music play, and we will, too.

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6 years 6 months

Buckle up as we take a deep dive into Giants Stadium!

What's Inside:

5 Previously Unreleased Complete Giants Stadium Shows On 14 Discs

7/12/87 (24-track masters)

7/9/89  (24-track masters)

7/10/89 (24-track masters)

6/16/91 (48-track masters)

6/17/91 (48-track masters)

Blu-ray/DVD video of the complete 6/17/91 show, mixed in surround sound  Mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios Mastered in HDCD by David Glasser at Airshow Mastering with Plangent Processes restoration Individually Numbered, Limited Edition of 10,000

By 1987, the Grateful Dead had lived many of their nine lives but were about to embark on one not a soul had seen coming. In The Dark, their first studio album in seven years, had spawned a hit (A TOP 10 SINGLE FOR THE GRATEFUL DEAD?!) and "Touch Of Grey" begat a new generation with their fanny packs and their MTV and their undeniable quest to join the party already in progress. And boy, did the Dead let them in! But not without fine-tuning their sonic vibes to meet the new demand.

"The Swamp," as Giants Stadium was affectionately known, along with the grandstands the Dead had been frequenting, would seemingly equate with BIGGER and LOUDER, but the band "remained determined to give equal weight to the more subtle, oblique elements; to the exploratory improvisation and rhythmic complexities; to the fine details of the most heart-rending ballads as well as the weirdest dissonances in the jams."

With GIANTS STADIUM 1987/1989/1991, we retrace this journey from their 1987 breakthrough to their 1989 revelation ("the closest they ever came to sounding like a really polished stadium-level rock act, but the band’s penchant for breaking out of the constraints of song structure and into freewheeling improvisation will remind you just who you’re listening to here") to their transformative return in 1991, aided by elegance of Vince Welnick and Bruce Hornsby.

GIANTS STADIUM: 1987, 1989, 1991 features five previously unreleased shows that were recorded at Giants Stadium in East Rutherford, NJ on: July 12, 1987; July 9 and 10, 1989; and June 16 and 17, 1991. Originally recorded by John Cutler, each show has been mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios in San Rafael, CA, and mastered in HDCD by David Glasser at Airshow Mastering. The first three shows are mixed from 24-track masters. The final two from 1991 are the only Grateful Dead shows ever recorded to 48-track masters. We’re rounding things out with a little visual stimuli -  the entire multi-camera 6/17/91 concert recording on either two DVDs or a single Blu-ray, both with a surround mix by Norman.

Due September 27th, this release is limited to 10,000 individually numbered copies and available exclusively from Dead.net. We highly suggest you grab a copy while you can so you can sit back, relax, and enjoy all the exclusive content we'll be rolling out.

Prefer your boxed set byte-sized? The collection will also be available for HD digital download in FLAC and ALAC, exclusively at dead.net, on release day. You can pre-order it now too.

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In reply to by RiRiIII

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Yes, you are right it is missing. Can't believe it, what a huge mistake. You would think somebody would be proofing the content before it was made final. And it makes me think of Brent. I miss him. He left us way too young. I saw all my shows under the Brent era and I loved every minute. I have always had regrets about not seeing the boys after Brent passed. Of course the Band never came back to MN or Wisconsin after the 89 Alpine run. And I have no idea why. They played these two states every year before since I believe 73.

The 30 year look back is great, so much great music and video and so much more could be put out.

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17 years 5 months
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Dave (of course!) forgets about Gainesville when describing the Lakeland show in the notes for the 30 Trips release. That had to be tongue in cheek on purpose though...2nd sentence and you have to read the word 'penultimate' literally as Lakeland was not the penultimate show of the tour, Gainesville was. The 2nd show Lakeland was the penultimate FL show of a 4 show tour that included a show in Atlanta (11/30/80 DaP 8) :-P

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7 years 6 months
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Ordered 2 Blu Ray sets on Sept 20th and still nothing, status still stuck on "processing".

I realize "moving warehouses" but its been 5 weeks without any notification is just plain wrong. Not to mention
zero replies to my email inquiry.

"moving warehouses" excuse is getting very old. I guess I will wait a few more weeks and then I will contact my
CC and dispute the charges.

Not sure how a move from months ago, before the Giants Box Set was manufactured, could be affecting logistics on an item that should only be housed in the new warehouse. This box was announced in August. Are they unable to find their own warehouse? And you got the BluRay which is sold out. This is getting to be a nightmare year logistically for Rhino/dead.net.

Placed my order on the same day, 9/20, because I saw the Blu Ray was about to sell out. I've e-mailed three times and customer service won't even reply. The only thing I've gotten is the form e-mail (twice actually) acknowledging that their warehouse is generally snafu'd. I guess it's my fault for continuing to do business with this dumpster fire of a company.

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14 years
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Great sound, great performances. Classy box. Second listen almost complete, just one more 91 show.

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8 years

In reply to by nitecat

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It appears this box sold out and in just over a month. Fastest sell out since the limited edition 77 GSTL box.

The RFK box from 2017 is still there for $65 for two great shows. They didn't use Plangent on this one but it sounds great and is well worth it.

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10 years 2 months
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Behind as always, I just have to chime in to say I do not support 'Aiko'. If 'Iko' was good enough for the Dixie Cups, then god dammit, it's good enough for me.

Traveled to Milwaukee for the weekend to see our first Dylan show of the season. My first Girl of the North Country at show #27, it was a beautiful thing. Heavy piano (new upright piano in the middle-right of the stage) plus a lot of violin, on that one and the whole night. New drummer and secondary guitarist, so big changes for the Neverending Tour band this Fall. Also my first Can't Wait, It Takes Alot to Laugh and...Lenny Bruce. Why he busted that one out at this point, who knows, but he also has mannequins in formal wear on stage so that's the least strange decision I guess. "Never robbed any churches, or cut off any babies heads." A ringing endorsement for anyone, really.

New Bootleg series comes out this weekend, very pumped for the few John Wesley Harding outtakes. The sessions with Cash aren't that great but still kind of fun, and obviously a meeting of titans. They pre-released a version of Wanted Man from the sessions, we've heard Cash do it in live in the era (see San Quentin) but have never heard a Dylan version. Sloppy but fun to listen to, including references to both Hibbing and Dyess: https://www.youtube.com/watch?v=iiRMfb3Z9hg

Also, Dylan's Ring of Fire is a typical Nashville Skyline / Self Portrait era lark, but still funky: https://www.youtube.com/watch?v=x5SxmXsRyCQ

My stupid iPhone had issues syncing apparently which left me with about 3 full albums for the travels, plus an assortment of lonesome travelers. Fortunately one of the albums was 9/3/77, so listened to that several times. I think it's their best show ever...though as Jim says, I reserve the right to change my mind the next show I hear.

Guess I'm lucky and not so lucky...I finally received my box after a month of waiting(and I'min California), but one disc is badly scratched right out of the box, so waiting for Customer Service to get back to me. Quality has been slipping lately, bad discs in the PNW box and now the Giants box.
Never had any issue with any other artists' box set, just got the Hot Tuna Replica collection last week, and it's perfect , not a blemish.
Early Nat King Cole 7 Disc box coming released Friday, can't wait.

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13 years 2 months
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Finally got the time to open this box and listen to some of it, really glad the buildup to the Saint second set opener was in the dvd because they left it OUT of the movie back on Jerry's birthday for some stupid reason.

Customer service is a mess these days in Dead land! Email only for any questions/problems you may have, phone is only for ordering, and nice woman on the phone said it all went to hell when they left TN and moved to the SF bay area. You get a automated response email back and a "we'll get to you" response, and then...nothing. She said it can take 6-8 weeks to hear back! Huh? Guys-what happened?

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7 years 9 months

In reply to by Cousins Of The…

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Thanks Cousins for the heads up. I'm in Cali as well and my order still says processing

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14 years

In reply to by Dave Sweeting

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THEY JUST WANT YOUR CASH. Too many issues with my orders this year. Sending me coffee mugs with no bubble wrap so they are destroyed on arrival. Customer Service cares nothing about fixing the situation. They reply with generic responses and don't even read emails. I am done with this company. Shame our favorite band cares so little for the fans that gave them the massive wealth they have accumulated. If Dead and Co isn't a big enough indicator that they are only in it for the money, look at the customer service on this site.

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All I can say is WOW!!! This blu-ray was made for my system: Denon AVR and universal player, Mirage 5.1 speakers, and the reliable Samsung 55 inch LCD. I've never heard a video sound so good on this old stuff.

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That makes me jealous, BigBrownie, I must admit! I bought my first Blu-ray player this year, but still opted for regular DVD for this as i wanted to use it on my MacBook Pro with headphones, and they've never accommodated HD DVDs. (Jobs of course knew streaming was the future, and annoyingly and stubbornly refused to make MacBooks with BluRay/HD optical drives). STILL haven't gotten the Fare thee Well 2015 box set with Trey from Phish, MAINLY because I could never decide whether to spring for the Blu Ray or get the regular. Still hasn't sold out though, I believe, despite being a limited edition maybe?, can't remember.

Anyway, can't wait to watch the '91 show again. Saw it on Jerry's birthday back in August; (as well as at the time-GREAT show), just so glad they included the buildup at beginning of second set on this release which they sliced out of the movie theater versions. Pissed me off!

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16 years 1 month
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very sorry to hear about defective discs with this box, this is the best sounding box since spring 90 TOO. Love it, now, if there is a bad disc, I sure hope I don't have one, not again. Had 3 bad ones in PNW box and have been having trouble with the store for a while now, sent wrong size t shirt, sent t shirt after I cancelled order, it seems they just don't read their mail or even care if you are not happy. Now I must go thru the entire box including the blue ray to make sure I didn't get yet another bad disc. Bummer

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7-9-89 was my first show, but I haven't listened to this in over 20 years and that was a audience tape, forgot how fricking good this show was! Killer stuff. All you 60s/70s stuff only people don't know what you're missing here. They were a different band, wiser, less out there, sure, but still rocking hard!

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For those awaiting shipment, check your order status. I ordered on 10/25, and didn't get an email, but have been checking order status daily for the last week or so, and it looks like it finally processed and shipped, so hopefully those who ordered before me are also about to be receiving. Looking forward to diving in. Got DaP 32 Monday, which was better than my tracking estimate of Wednesday, ripped it, and have been listening on my commute, so just got to He's Gone when I got home tonight, so the meat of the show about to hit. A good show thus far, nothing really outstanding. It and Giants box will be the first non-Duane Era ABB I will have listened to since 9/6 when Fillmore West '71 hit my mailbox, other than some String Cheese webcasts, and listening to some recordings of band practices. Luckily for me, Gregg's voice allows my wife to be able to listen to Allmans all I want as long as it isn't a 40 min Mountain Jam. She can handle some Dead in the car, but when they go way out there or the singing is particularly rough, she lets me know it. She's gonna be disappointed she has to hear some Brent singing, she really doesn't like him. I hope Donna sounds good on the Sing Me Back Home on DaP 32, I love that tune, and will definitely play that in the car with the wife.

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Ordered Giants Stadium Blu-Ray Box 9/20/19. Order is still processing. Any help greatly appreciated!

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17 years 5 months
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send me a PM and I'll see what the Doc can do to improve the situation.
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5 years 10 months
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SOLD OUT??!! Are you ever going to get more in? I was at every single one of these shows...I MUST have the box set!😍✌

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5 years 10 months
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The opener RIPPLE at MSG on Halloween this year with Bobby signing solo was a beautiful tribute to Robert Hunter...and a gift for us Dead Heads...many thanks!❤✌

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6 years 2 months

In reply to by Chinacat68

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So what's the deal here, it's been two months since I placed my order and still nothing?

$160 seems like a lot to pay for the idea of some CDs.

Is this real life?

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please send me a PM with the details and I'll see what the Doc can do.
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9 years 1 month
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I'm waiting for my man
One hundred and eighty one dollars in my hand
He's never early, he's always late
First thing you learn is that you always gotta wait
I'm waiting for my man, ah work it now

I'm feeling good, I feel oh so fine
Until tomorrow, but that's just some other time
I'm waiting for my man, walk it home

(Apologies to Lou)

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7 years 9 months

In reply to by wave-that-flag

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I feel you. I ordered the Giants Stadium digital box set on August 2. When it was released on September 20 I received an email with a link to download the shows. The link, however, was only for the 1991 show. Since that time, I have called and emailed multiple times to try and get the correct link. At one point they did resend the link to me but the link that was sent was the same one that was previously sent. So now I am 2 months and I still have not received all of my music. This has been, by far, the worst customer service experience I have ever been a part of.

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15 years 1 month
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My Giants Stadium box order scenario is slightly different in that I received my order a couple months ago but the boxset itself was damaged badly in shipment. I requested an exchange two months ago and keep getting told, we are moving warehouses so there could be a delay.. A two month delay.. I have not opened my box as I don’t want to run into issues when the actual exchange happens- if it ever does. Agree with many posts in the overall bad experience, this has to be towards the top of the list for me. I guess I’ll continue to wait.. Or just decide to heck with it and keep my damaged shipment and play on.. These releases are expensive though, is it too much to ask for a boxset that comes as it should? I understand mistakes happen, but communication has to be better. It seems there is little of that unless I initiate it. What’s next? Time will tell.

Im still waiting too- love that cascading stealie on the shirt. I ordered 8-1-19. I did get all the other stuff on my order in multiple shipments including the blu ray box. I've heard the warehouse excuse since june I think. cust service people on phone are nice enough but when ur not too happy, it makes me laugh when they're like "waz ur favorite dead song" at end of call (obvious script question). lol. they don't even know who the dead are.

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17 years 4 months
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MWNJ, I received this response from Dr.Rhino on 11/18 concerning the shirt (I hope this helps with the status of your order):

YF Giants Stadium Retro Jersey Size XLarge is currently listed in our system as being on back order.
Due to issues with our current warehouse partner, we do not have an estimate on when this item will ship.
We can cancel this item, if you would prefer not to continue to wait for it to ship out to you.

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16 years 7 months
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Orderd the Giants Stadium box set as soon as it went on sale and still waiting . Called but still nothing. Poor service. I'm worried about ordering from here .This has become the new norm for dead.net

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4 years 11 months
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I was told over the phone that my order would ship in mid-November. It’s now December and still no sign that this will ship anytime soon. At this point I’m wondering if I’ll ever receive it now that it’s sold out and there’s no indication that they are shipping out orders in the order they were received.

Here is another Post, because for some reason everything looks the same to me.
By the way, the Blu-ray sound is the best sound I have ever heard in my life. Man, could we get some more of these released? Still just memorized by the Eyes opener.

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7 years 6 months
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ordered 2 (two) on Sept 20th and still stuck on "processing".

sent multiple emails/requests with zero response (only the super lame automated "warehouse" excuse).

wait over 3 months for an item to be shipped ? something is rotten at Rhino and its not just the CS.

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8 years
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I have been waiting like many for nearly two months and get no assurances or updates from CS. But I am waiting for the July 1978 Box which has now been removed from the Store. I have the Giants Stadium Box in pristine condition so if we go through the holidays status quo, I wonder if anyone would be open to a straight up trade - Giants Box for July 1978 assuming a similar excellent condition?

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4 years 10 months
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My Giants Stadium box order scenario is slightly different in that I received my order a couple of months ago but the boxset itself was damaged badly in shipment. I requested an exchange two months ago and keep getting told, we are moving warehouses so there could be a delay.. A two-month delay.. I have not opened my box as I don’t want to run into issues when the actual exchange happens- if it ever does. I agree with many posts in the overall bad experience, this has to be towards the top of the list for me. I guess I’ll continue to wait.. Or just decide to heck with it and keep my damaged shipment and play on. These releases are expensive though, is it too much to ask for a boxset that comes as it should? I understand mistakes happen, but communication has to be better. It seems there is little of that unless I initiate it. What’s next? Time will tell.

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9 years 1 month
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Ordered the box set 9/20 and never received anything. Warehouse issues and all. Credit card was refunded late November but no one told me and order status still said “Processing” well thereafter—I know because I kept checking repeatedly. Then late December I get a surprise Dead net “Order on the Way” e-mail. Nice. On Dec 24th, Warner Music Group sends me an Invoice for the Giants Stadium Box set along with a Double CD by Swedish prog rock group The Flower Kings (entitled “Waiting for Miracles.”). “The Flower Kings are Back!” the cover sticker reads. The wife thinks I’m nuts cause I’m asking to see the packaging from the garage trash and asking if anything else came. No, just that one, she says humoring my CD affliction. Corporate wins again. The reselling vultures are still too pricey so reluctantly I rip copies from a friend. Bummer—this time I really wanted the box and toys for personal reasons. We all did who ordered. Let’s see what 2020 brings.....

Yes I still have the Giants Box and I am willing to trade for July '78. I prefer a person to person exchange to avoid any mess-ups, but I am in Jersey City , NJ so I don't know how that works for you. If you can think of a better trade method let me know.

I received the exact same thing. I don't recall my card getting refunded. Does this mean there is no resolving this issue? The 78 Box came at the same time no problem.

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4 years 10 months

In reply to by Kengoesto11

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I’m not going to be in NJ anytime soon, but pm me your direct contact info. I think we can figure it out.

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4 years 9 months
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With purchase of this boxset, was it supposed to come with a digital download option for the HD FLAC's? The product description eludes to this. I received the box but never saw any download card and would like to get the high def tracks to compliment it. Thanks!

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4 years 8 months

In reply to by Dave Sweeting

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I pre-ordered this and got the email that my order was on its way back in the fall. It never showed up and I waited a long time before contacting customer support. We went back and forth for months with me contacting them periodically for an update. They mentioned the warehouse issue and then finally created a new order. I then got the email stating that due to issues I would see a refund in 5-7 business days. The next week the box set was sitting on my driveway. Hopefully those out there who didn't get this get the same surprise. This is the only order I have ever had an issue with.

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12 years 6 months
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I am getting increasingly frustrated with Grateful Dead box sets. Every time I try and rip them to my non-iTunes system the data results in an unholy mess. Dave Pick's 33 doesn't make any sense, the Rutherford Box likewise. I am sure others are having similar problems and I have written to Dave to report. He's reporting this up the line as he's not responsible with pressings. I'd love to know what others are doing and whether there is a solution out there?

If I understand what you mean by metadata. I use cd-ex for all my ripping. There seems to be a "place" where all the cd info is kept. Sometimes I have to enter it all in and I always believe "no one" has sent it in yet. I believe cd-ex has an option to upload it once you type it in, but I never do. Sometimes you can have a choice of which data you want to use because it can give you several label options to choose from. I assume I-tunes has the same sort of data base and until SOMEONE sends the data in, it ain't there. I'm never quite sure what method they use to identify which cd you want to rip. Do cd's have an identifying code sequence in them? Purely based on track number and time of? Unsure. I sure about one thing, the less the cd is known, the greater the chance to track info will not be there. I just sucked in 7 albums of Igor & the Red Elvises,,,, only one had the info available, the rest I typed in. Generally with the Dead stuff at least, you don't have much to type since they can't fit that many songs on one cd. Unlike that bluegrass stuff, where there are 35, 2 minute songs,,,,,, all with titles that contain 37 words and special characters!

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