GIANTS STADIUM 1987, 1989, 1991 BOXED SET

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August 1, 2019 - 11:33am

1,905 replies

Anusha

Joined:
May 9, 2018

Buckle up as we take a deep dive into Giants Stadium!

What's Inside:

5 Previously Unreleased Complete Giants Stadium Shows On 14 Discs

7/12/87 (24-track masters)

7/9/89 (24-track masters)

7/10/89 (24-track masters)

6/16/91 (48-track masters)

6/17/91 (48-track masters)

Blu-ray/DVD video of the complete 6/17/91 show, mixed in surround sound Mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios Mastered in HDCD by David Glasser at Airshow Mastering with Plangent Processes restoration Individually Numbered, Limited Edition of 10,000

By 1987, the Grateful Dead had lived many of their nine lives but were about to embark on one not a soul had seen coming. In The Dark, their first studio album in seven years, had spawned a hit (A TOP 10 SINGLE FOR THE GRATEFUL DEAD?!) and "Touch Of Grey" begat a new generation with their fanny packs and their MTV and their undeniable quest to join the party already in progress. And boy, did the Dead let them in! But not without fine-tuning their sonic vibes to meet the new demand.

"The Swamp," as Giants Stadium was affectionately known, along with the grandstands the Dead had been frequenting, would seemingly equate with BIGGER and LOUDER, but the band "remained determined to give equal weight to the more subtle, oblique elements; to the exploratory improvisation and rhythmic complexities; to the fine details of the most heart-rending ballads as well as the weirdest dissonances in the jams."

With GIANTS STADIUM 1987/1989/1991, we retrace this journey from their 1987 breakthrough to their 1989 revelation ("the closest they ever came to sounding like a really polished stadium-level rock act, but the band’s penchant for breaking out of the constraints of song structure and into freewheeling improvisation will remind you just who you’re listening to here") to their transformative return in 1991, aided by elegance of Vince Welnick and Bruce Hornsby.

GIANTS STADIUM: 1987, 1989, 1991 features five previously unreleased shows that were recorded at Giants Stadium in East Rutherford, NJ on: July 12, 1987; July 9 and 10, 1989; and June 16 and 17, 1991. Originally recorded by John Cutler, each show has been mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios in San Rafael, CA, and mastered in HDCD by David Glasser at Airshow Mastering. The first three shows are mixed from 24-track masters. The final two from 1991 are the only Grateful Dead shows ever recorded to 48-track masters. We’re rounding things out with a little visual stimuli - the entire multi-camera 6/17/91 concert recording on either two DVDs or a single Blu-ray, both with a surround mix by Norman.

Due September 27th, this release is limited to 10,000 individually numbered copies and available exclusively from Dead.net. We highly suggest you grab a copy while you can so you can sit back, relax, and enjoy all the exclusive content we'll be rolling out.

Prefer your boxed set byte-sized? The collection will also be available for HD digital download in FLAC and ALAC, exclusively at dead.net, on release day. You can pre-order it now too.

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October 1, 2019 - 2:52pm

#551

daverock

Joined:
September 1, 2014

Songs for Groovy Children

I'm not crazy about the title, but this next Hendrix release, featuring all the shows from Fillmore East, New Years Eve-Day 1969-70 looks as though it could be alright.
October 1, 2019 - 1:05pm

#552

UncleJohn61

Joined:
March 29, 2014

Cousins

My order was still processing until the day I received it. Hope this helps...Good Luck!
October 1, 2019 - 11:26am

#553

daverock

Joined:
September 1, 2014

30 Trips 1972-73

I listened to Waterbury 9/24/72 today as well. I enjoyed the Dark Star...but as a whole, I felt a bit uninvolved. Surprising...it just didn't really grab me as a whole show.
Conversely, I followed this with the following 30 Trips show, 11/14/73, and got into it straight away. I have only played the first cd, but there are so many great touches-Jerry's guitar on Black Throated Wind, Keith's piano on The Race Is On and an epic Here Come Sunshine. I don't normally think of 1973 as having great first sets-but this one is. Today.
October 1, 2019 - 9:41am

#554

bob t

Joined:
November 21, 2007

30 Trips Waterbury 9/24/72 show and other ramblings

I started with the 1970 and 71 show this morning and now have made it here.... If i recall right Bruce Hornsby did not perform at the first show in Stockholm Sweden, Ice Stadium.. of the Europe 1990 tour. Also i really like when Dave puts a jam of the week out on Friday, and then on Monday has parts of the same show or something similar like the Alpine Valley shows this past week. have a good week everyone. bob t
October 1, 2019 - 8:08am

#555

Cousins Of The…

Joined:
September 10, 2009

shipping question

How long does your order status stay in "processing" mode before it actually ships? Reading all the glowing reviews, and cannot wait to get the box. Thanks
October 1, 2019 - 8:04am

#556

Sixtus_

Joined:
November 8, 2014

KF / DP 27

Keeping you honest keithfan - Dick's Picks 27 is actually a late '92 show, and Bruce had departed at that point (actually he left early on in the year around March I believe). So no Bruce on that pick, but it was among the first we had heard (I think) with the new lone pianer-player, Vince.

There is a massive Phil-bomb that he drops at the beginning of Shakedown Street on that album that can blow your subwoofer if you have it turned up to 11. You will know that I'm talking about if you attempt to do this.
Advice: Do This.

Sixtus
October 1, 2019 - 7:41am

#557

Lovemygirl

Joined:
April 29, 2016

CaseyjaneS Here’sthe postYou Post- what’s pWhat’s Post Abput mem

“””cast ......””Victim Of The Blind”””.....cJ”””.....🤧😵😷🤔😲🤥🤥🤥🤥🤥
“"LMG-so sorry to hear of your ongoing health issues. I will continue to pray for the return of all of your faculties.”””

Here’s a sad, but very true story:

“”””””””””Recently I was ripped off buying some art from a man whom I thought I had “friended” on a similar board such as ours. The man was selling some art pieces in efforts to raise money for his medical bills. I felt sorry for this man and purchased three of the pieces that he was peddling. I paid the agreed upon amount of money which was $950.00 but when the check was cashed and the package arrived the first two items were not as described and did not look like the pictures that were sent to me. The third promised item was not there at all. Funny thing is, on the day when I reached out to this man about discrepancies and missing item, he feigned blindness caused by his medical issues. When I further inquired, he feigned ignorance of the emails,and agreements that I had, and still have in writing. It was at that point when it dawned on me that this man was telling the truth. He was blind after all, and truly did not see. I have never met the man in person so I can’t comment as to the condition of his eyes, but my guess is that they are dark.””””””😳

Whoa o what I really want to know...is this man The Victim or the Crime? or maybe I was the victim of The Blind? or possibly I was a victim and now I’m the crime?””””"”””””””””””

“””””No matter.... and Whatever the case....Please don’t murder me...I can’t prevent the crime but I can certainly warn the potential victims...you know better, but I know him, or perhaps, I know better but you know him.

Lord I hate bus driving....think I hit a bump back there.....Somebody take the wheel....

Here’s some tips for driving and buying shit from art peddlers on the internet:

Make sure to read all the signs...
Of course no texting, but try to read between “”the lines....
Beware of the wolf appearing so dire, he collects his dues while we sing round the fire!”””
Everything I pasted from a quota from kCJ. on thisboard ... kcJ —-this s a load s—-! Your an ungrateful human being an A liar . Idid no such thing.!!!Your remark is totally a figment in your really childish brain and thinking & paractise. /on your part.so Your-our New Doc?! your a doctor in you MAS delushes Of grander ...a doctor now!? Ha ha that made me laugh.yo have a Robles with m , you know how toreach me. To post something in nature on this publiclyboardis uncalled for, Rude and False - your the liar you brother. Lu treat me like a stranger and mak PZoST irs , reliable from your twisted form of thinking! Rave me be and go in Peacemy brother I wish no harm or ill tidings. I’m finished with this redicilas accusation never been any time since I’ve been a member on this board for year did something like this ever occur it’s just crazy??? I guess being KIND and Giving can come back and bite one in their ass, “”money Bears Soul Every Time” . “Money Beats Soul;”” Every dame time, Money Beats Soul”! 🙏❤️💀🌹😕

...

Rock on and be well Dead People!

KCJ

Edit: Bully’s suck, but liars and thieves are worse...

September 26, 2019 - 3:27pm#100
Forensicdoceleven

Joined:
June 17, 2008
It Takes A Long Time To Become Young
Major Bob Weir fan here, IN the context of Grateful Dead.

Always liked Bobbie's "Cowboy songs", LOL they were always my guilty pleasures, considered them a valuable component of our musical heritage, both inside and outside of the Dead. My & My Uncle was the all time most frequently played song by the Dead, never had a problem with that...…………

Also like Victim as well as Picasso Moon, found them a little more interesting than the new Hunter-Garcia material of that era. Just one man's humble opinion...…………….

Not sure about starting petitions to "ban" certain songs, but if I never heard Day Job again it would be too soon...…….

Rock on, rockers!!!!!

Doc

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October 1, 2019 - 6:32am

#558

KeithFan2112

Joined:
August 6, 2014

Bruce

Thanks Deadvikes and Daverock. I just so happen to have purchased 30 Trips Around the Sun. Man that was the fun box to receive. When I'm old and senile I'm going to buy it again. I think the only 90s I listened to out of that bunch was 90 and 95.

I also bought Dick's Picks 27 several years back. I think that's also 1991, but I don't recall it sounding quite like this June show from the Giants Stadium box - could just be my foggy memory. That's the one I bought in my Throwing Stones phase. Back in the eighties when it was on the radio all the time, I somehow missed the bad ass Jam in the middle. So I had this phase where I was gathering all live versions of Throwing Stones to me. To be economical about it I was just downloading individual songs. But when I got to Dick's Picks 27 I saw what a killer setlist it had throughout - Shakedown Street, Baba O'Riley / Tomorrow Never Knows, Dark Star, Let It Grow, Loose Lucy, and my all-time favorite Brent era song, Feel Like a Stranger (side note: for my taste, the synthesizer he uses on Feel Like a Stranger from that early Dave's Picks at the Fox in Atlanta - a Moog of some flavor, or I'm no prog rock enthusiast - is the penultimate sound for that killer riff, and the BOAT version of that song). I wonder who wrote that riff? While it's played on keyboard, Brent doesn't have any writing credits.

Exile, yes I was making a well-intentioned wisecrack about my good friend Keith Godchaux. How do I know he's a good friend? Because I love him and Bill Graham introduced him as "Friends of yours and mine at multiple shows. I actually couldn't agree with you more. I think the shifting landscape in the Grateful Dead's music it was probably the single biggest factor that made him leave the band. And the off stage acrimony with Donna must have cemented the bands desire to move on. You said it best - the guy was a piano player who excelled in that hugely open one drummer environment. If you listen to shows year by year from 72 through 78, you can hear the walls closing in on him.

I'm dipping into Dicks Picks 24 this morning. Can't beat those rare Playing / Uncle / Dew / Uncle / Playings. Morning Dew was a juggernaut in 1974.

Charlie and Vguy - good catch on the Digital Man reference. Signals is indeed the underground classic. It makes me a little doubtful about their choice to stop using Terry Brown as a producer. They definitely had many many great songs after that, but did they really have another album as good as Signals? I think they came the closest With Clockwork Angels their Swan Song. The funny thing about that record is that most 70s and 80s records were 40 to 45 minutes long. There is easily 45 minutes of fantastic material on Clockwork Angels, but then there are four or five throwaways in my mind. Less is more. Funny how that works.
October 1, 2019 - 1:50am

#559

daverock

Joined:
September 1, 2014

Keithfan/Deadvikes - Bruce

Bruce also played on the 1990 European tour, and is present and correct at Paris in 30 Trips.

I think I have said before, it was very surprising at London that year when the first sets on 30/10 and 11/1 ended with Bruce songs-Valley Road and Stander on the Mountain. I had no idea who he was at the time, and had never heard either song before.
September 30, 2019 - 9:09pm

#560

DeadVikes

Joined:
October 26, 2016

Keithfan/Bruce

Bruce is with the band on the 91 30 Trips show and the 92 show. The 91 show is great and also has Bradford M.
Busy Monday for you. I am jealous.

Looks like 10,000 was the magic number for Rhino as this one will be gone soon.
If you are on the fence, get it, you won't be disappointed.

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

Buckle up as we take a deep dive into Giants Stadium!

What's Inside:

5 Previously Unreleased Complete Giants Stadium Shows On 14 Discs

7/12/87 (24-track masters)

7/9/89 (24-track masters)

7/10/89 (24-track masters)

6/16/91 (48-track masters)

6/17/91 (48-track masters)

Blu-ray/DVD video of the complete 6/17/91 show, mixed in surround sound Mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios Mastered in HDCD by David Glasser at Airshow Mastering with Plangent Processes restoration Individually Numbered, Limited Edition of 10,000

By 1987, the Grateful Dead had lived many of their nine lives but were about to embark on one not a soul had seen coming. In The Dark, their first studio album in seven years, had spawned a hit (A TOP 10 SINGLE FOR THE GRATEFUL DEAD?!) and "Touch Of Grey" begat a new generation with their fanny packs and their MTV and their undeniable quest to join the party already in progress. And boy, did the Dead let them in! But not without fine-tuning their sonic vibes to meet the new demand.

"The Swamp," as Giants Stadium was affectionately known, along with the grandstands the Dead had been frequenting, would seemingly equate with BIGGER and LOUDER, but the band "remained determined to give equal weight to the more subtle, oblique elements; to the exploratory improvisation and rhythmic complexities; to the fine details of the most heart-rending ballads as well as the weirdest dissonances in the jams."

With GIANTS STADIUM 1987/1989/1991, we retrace this journey from their 1987 breakthrough to their 1989 revelation ("the closest they ever came to sounding like a really polished stadium-level rock act, but the band’s penchant for breaking out of the constraints of song structure and into freewheeling improvisation will remind you just who you’re listening to here") to their transformative return in 1991, aided by elegance of Vince Welnick and Bruce Hornsby.

GIANTS STADIUM: 1987, 1989, 1991 features five previously unreleased shows that were recorded at Giants Stadium in East Rutherford, NJ on: July 12, 1987; July 9 and 10, 1989; and June 16 and 17, 1991. Originally recorded by John Cutler, each show has been mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios in San Rafael, CA, and mastered in HDCD by David Glasser at Airshow Mastering. The first three shows are mixed from 24-track masters. The final two from 1991 are the only Grateful Dead shows ever recorded to 48-track masters. We’re rounding things out with a little visual stimuli - the entire multi-camera 6/17/91 concert recording on either two DVDs or a single Blu-ray, both with a surround mix by Norman.

Due September 27th, this release is limited to 10,000 individually numbered copies and available exclusively from Dead.net. We highly suggest you grab a copy while you can so you can sit back, relax, and enjoy all the exclusive content we'll be rolling out.

Prefer your boxed set byte-sized? The collection will also be available for HD digital download in FLAC and ALAC, exclusively at dead.net, on release day. You can pre-order it now too.

RIR- Brent

Yes, you are right it is missing. Can't believe it, what a huge mistake. You would think somebody would be proofing the content before it was made final. And it makes me think of Brent. I miss him. He left us way too young. I saw all my shows under the Brent era and I loved every minute. I have always had regrets about not seeing the boys after Brent passed. Of course the Band never came back to MN or Wisconsin after the 89 Alpine run. And I have no idea why. They played these two states every year before since I believe 73.

The 30 year look back is great, so much great music and video and so much more could be put out.

missing proofing

Dave (of course!) forgets about Gainesville when describing the Lakeland show in the notes for the 30 Trips release. That had to be tongue in cheek on purpose though...2nd sentence and you have to read the word 'penultimate' literally as Lakeland was not the penultimate show of the tour, Gainesville was. The 2nd show Lakeland was the penultimate FL show of a 4 show tour that included a show in Atlanta (11/30/80 DaP 8) :-P

Ordered Sept 20th, Still Not Shipped!

Ordered 2 Blu Ray sets on Sept 20th and still nothing, status still stuck on "processing".

I realize "moving warehouses" but its been 5 weeks without any notification is just plain wrong. Not to mention
zero replies to my email inquiry.

"moving warehouses" excuse is getting very old. I guess I will wait a few more weeks and then I will contact my
CC and dispute the charges.

Moving warehouses

Not sure how a move from months ago, before the Giants Box Set was manufactured, could be affecting logistics on an item that should only be housed in the new warehouse. This box was announced in August. Are they unable to find their own warehouse? And you got the BluRay which is sold out. This is getting to be a nightmare year logistically for Rhino/dead.net.

Same here, 9/20 order and nothing

Placed my order on the same day, 9/20, because I saw the Blu Ray was about to sell out. I've e-mailed three times and customer service won't even reply. The only thing I've gotten is the form e-mail (twice actually) acknowledging that their warehouse is generally snafu'd. I guess it's my fault for continuing to do business with this dumpster fire of a company.

Love this box

Great sound, great performances. Classy box. Second listen almost complete, just one more 91 show.

Sold Out

It appears this box sold out and in just over a month. Fastest sell out since the limited edition 77 GSTL box.

The RFK box from 2017 is still there for $65 for two great shows. They didn't use Plangent on this one but it sounds great and is well worth it.

Please ship my Giants Box!!…

Please ship my Giants Box!! Please!!

Hey, this isn't where I parked my car..

Behind as always, I just have to chime in to say I do not support 'Aiko'. If 'Iko' was good enough for the Dixie Cups, then god dammit, it's good enough for me.

Traveled to Milwaukee for the weekend to see our first Dylan show of the season. My first Girl of the North Country at show #27, it was a beautiful thing. Heavy piano (new upright piano in the middle-right of the stage) plus a lot of violin, on that one and the whole night. New drummer and secondary guitarist, so big changes for the Neverending Tour band this Fall. Also my first Can't Wait, It Takes Alot to Laugh and...Lenny Bruce. Why he busted that one out at this point, who knows, but he also has mannequins in formal wear on stage so that's the least strange decision I guess. "Never robbed any churches, or cut off any babies heads." A ringing endorsement for anyone, really.

New Bootleg series comes out this weekend, very pumped for the few John Wesley Harding outtakes. The sessions with Cash aren't that great but still kind of fun, and obviously a meeting of titans. They pre-released a version of Wanted Man from the sessions, we've heard Cash do it in live in the era (see San Quentin) but have never heard a Dylan version. Sloppy but fun to listen to, including references to both Hibbing and Dyess: https://www.youtube.com/watch?v=iiRMfb3Z9hg

Also, Dylan's Ring of Fire is a typical Nashville Skyline / Self Portrait era lark, but still funky: https://www.youtube.com/watch?v=x5SxmXsRyCQ

My stupid iPhone had issues syncing apparently which left me with about 3 full albums for the travels, plus an assortment of lonesome travelers. Fortunately one of the albums was 9/3/77, so listened to that several times. I think it's their best show ever...though as Jim says, I reserve the right to change my mind the next show I hear.

@Dave Sweeting

Guess I'm lucky and not so lucky...I finally received my box after a month of waiting(and I'min California), but one disc is badly scratched right out of the box, so waiting for Customer Service to get back to me. Quality has been slipping lately, bad discs in the PNW box and now the Giants box.
Never had any issue with any other artists' box set, just got the Hot Tuna Replica collection last week, and it's perfect , not a blemish.
Early Nat King Cole 7 Disc box coming released Friday, can't wait.

2nd set opener

Finally got the time to open this box and listen to some of it, really glad the buildup to the Saint second set opener was in the dvd because they left it OUT of the movie back on Jerry's birthday for some stupid reason.

Customer service is a mess these days in Dead land! Email only for any questions/problems you may have, phone is only for ordering, and nice woman on the phone said it all went to hell when they left TN and moved to the SF bay area. You get a automated response email back and a "we'll get to you" response, and then...nothing. She said it can take 6-8 weeks to hear back! Huh? Guys-what happened?

Shipping

Thanks Cousins for the heads up. I'm in Cali as well and my order still says processing

I ordered Dave's Picks Subscription every year until now!!!

THEY JUST WANT YOUR CASH. Too many issues with my orders this year. Sending me coffee mugs with no bubble wrap so they are destroyed on arrival. Customer Service cares nothing about fixing the situation. They reply with generic responses and don't even read emails. I am done with this company. Shame our favorite band cares so little for the fans that gave them the massive wealth they have accumulated. If Dead and Co isn't a big enough indicator that they are only in it for the money, look at the customer service on this site.

6/17/91 Blu-ray

All I can say is WOW!!! This blu-ray was made for my system: Denon AVR and universal player, Mirage 5.1 speakers, and the reliable Samsung 55 inch LCD. I've never heard a video sound so good on this old stuff.

Giants 2nd night '91

That makes me jealous, BigBrownie, I must admit! I bought my first Blu-ray player this year, but still opted for regular DVD for this as i wanted to use it on my MacBook Pro with headphones, and they've never accommodated HD DVDs. (Jobs of course knew streaming was the future, and annoyingly and stubbornly refused to make MacBooks with BluRay/HD optical drives). STILL haven't gotten the Fare thee Well 2015 box set with Trey from Phish, MAINLY because I could never decide whether to spring for the Blu Ray or get the regular. Still hasn't sold out though, I believe, despite being a limited edition maybe?, can't remember.

Anyway, can't wait to watch the '91 show again. Saw it on Jerry's birthday back in August; (as well as at the time-GREAT show), just so glad they included the buildup at beginning of second set on this release which they sliced out of the movie theater versions. Pissed me off!

defective discs

very sorry to hear about defective discs with this box, this is the best sounding box since spring 90 TOO. Love it, now, if there is a bad disc, I sure hope I don't have one, not again. Had 3 bad ones in PNW box and have been having trouble with the store for a while now, sent wrong size t shirt, sent t shirt after I cancelled order, it seems they just don't read their mail or even care if you are not happy. Now I must go thru the entire box including the blue ray to make sure I didn't get yet another bad disc. Bummer

SYF Giants Stadium Retro Jersey

Anyone receive their shirt? Ordered one on 9/9/19 and nothing sent or received.

Any show with Shakedown opener is usually damn good.

7-9-89 was my first show, but I haven't listened to this in over 20 years and that was a audience tape, forgot how fricking good this show was! Killer stuff. All you 60s/70s stuff only people don't know what you're missing here. They were a different band, wiser, less out there, sure, but still rocking hard!

Arriving tomorrow

For those awaiting shipment, check your order status. I ordered on 10/25, and didn't get an email, but have been checking order status daily for the last week or so, and it looks like it finally processed and shipped, so hopefully those who ordered before me are also about to be receiving. Looking forward to diving in. Got DaP 32 Monday, which was better than my tracking estimate of Wednesday, ripped it, and have been listening on my commute, so just got to He's Gone when I got home tonight, so the meat of the show about to hit. A good show thus far, nothing really outstanding. It and Giants box will be the first non-Duane Era ABB I will have listened to since 9/6 when Fillmore West '71 hit my mailbox, other than some String Cheese webcasts, and listening to some recordings of band practices. Luckily for me, Gregg's voice allows my wife to be able to listen to Allmans all I want as long as it isn't a 40 min Mountain Jam. She can handle some Dead in the car, but when they go way out there or the singing is particularly rough, she lets me know it. She's gonna be disappointed she has to hear some Brent singing, she really doesn't like him. I hope Donna sounds good on the Sing Me Back Home on DaP 32, I love that tune, and will definitely play that in the car with the wife.

Processing....

Ordered Giants Stadium Blu-Ray Box 9/20/19. Order is still processing. Any help greatly appreciated!

wave

send me a PM and I'll see what the Doc can do to improve the situation.

Open box Blu-Ray edition (all working discs)... Taken!

This box has found a suitable new home in Colorado. Thanks, Folks!

Giants Stadium shows

SOLD OUT??!! Are you ever going to get more in? I was at every single one of these shows...I MUST have the box set!😍✌

Remembering Robert Hunter

The opener RIPPLE at MSG on Halloween this year with Bobby signing solo was a beautiful tribute to Robert Hunter...and a gift for us Dead Heads...many thanks!❤✌

Is This Thing On?

So what's the deal here, it's been two months since I placed my order and still nothing?

$160 seems like a lot to pay for the idea of some CDs.

Is this real life?

Hicks

please send me a PM with the details and I'll see what the Doc can do.

Box Set Blues

I'm waiting for my man
One hundred and eighty one dollars in my hand
He's never early, he's always late
First thing you learn is that you always gotta wait
I'm waiting for my man, ah work it now

I'm feeling good, I feel oh so fine
Until tomorrow, but that's just some other time
I'm waiting for my man, walk it home

(Apologies to Lou)

I am having problems too!

I feel you. I ordered the Giants Stadium digital box set on August 2. When it was released on September 20 I received an email with a link to download the shows. The link, however, was only for the 1991 show. Since that time, I have called and emailed multiple times to try and get the correct link. At one point they did resend the link to me but the link that was sent was the same one that was previously sent. So now I am 2 months and I still have not received all of my music. This has been, by far, the worst customer service experience I have ever been a part of.

Problem w my order too

My Giants Stadium box order scenario is slightly different in that I received my order a couple months ago but the boxset itself was damaged badly in shipment. I requested an exchange two months ago and keep getting told, we are moving warehouses so there could be a delay.. A two month delay.. I have not opened my box as I don’t want to run into issues when the actual exchange happens- if it ever does. Agree with many posts in the overall bad experience, this has to be towards the top of the list for me. I guess I’ll continue to wait.. Or just decide to heck with it and keep my damaged shipment and play on.. These releases are expensive though, is it too much to ask for a boxset that comes as it should? I understand mistakes happen, but communication has to be better. It seems there is little of that unless I initiate it. What’s next? Time will tell.

File a complaint with the Better Business Bureau

Maybe that will get Rhino’s attention.

@ Allman- SYF Giants Stadium Retro Jersey

Im still waiting too- love that cascading stealie on the shirt. I ordered 8-1-19. I did get all the other stuff on my order in multiple shipments including the blu ray box. I've heard the warehouse excuse since june I think. cust service people on phone are nice enough but when ur not too happy, it makes me laugh when they're like "waz ur favorite dead song" at end of call (obvious script question). lol. they don't even know who the dead are.

MWNJ

MWNJ, I received this response from Dr.Rhino on 11/18 concerning the shirt (I hope this helps with the status of your order):

YF Giants Stadium Retro Jersey Size XLarge is currently listed in our system as being on back order.
Due to issues with our current warehouse partner, we do not have an estimate on when this item will ship.
We can cancel this item, if you would prefer not to continue to wait for it to ship out to you.

Still no Giants Box

Orderd the Giants Stadium box set as soon as it went on sale and still waiting . Called but still nothing. Poor service. I'm worried about ordering from here .This has become the new norm for dead.net

I was told over the phone…

I was told over the phone that my order would ship in mid-November. It’s now December and still no sign that this will ship anytime soon. At this point I’m wondering if I’ll ever receive it now that it’s sold out and there’s no indication that they are shipping out orders in the order they were received.

Another Post

Here is another Post, because for some reason everything looks the same to me.
By the way, the Blu-ray sound is the best sound I have ever heard in my life. Man, could we get some more of these released? Still just memorized by the Eyes opener.

Sept 20th order ..."processing"

ordered 2 (two) on Sept 20th and still stuck on "processing".

sent multiple emails/requests with zero response (only the super lame automated "warehouse" excuse).

wait over 3 months for an item to be shipped ? something is rotten at Rhino and its not just the CS.

Trade Anyone?

I have been waiting like many for nearly two months and get no assurances or updates from CS. But I am waiting for the July 1978 Box which has now been removed from the Store. I have the Giants Stadium Box in pristine condition so if we go through the holidays status quo, I wonder if anyone would be open to a straight up trade - Giants Box for July 1978 assuming a similar excellent condition?

July ‘78 for Giants

Hey, I will trade if your Giants box is still available.

problem my order too

My Giants Stadium box order scenario is slightly different in that I received my order a couple of months ago but the boxset itself was damaged badly in shipment. I requested an exchange two months ago and keep getting told, we are moving warehouses so there could be a delay.. A two-month delay.. I have not opened my box as I don’t want to run into issues when the actual exchange happens- if it ever does. I agree with many posts in the overall bad experience, this has to be towards the top of the list for me. I guess I’ll continue to wait.. Or just decide to heck with it and keep my damaged shipment and play on. These releases are expensive though, is it too much to ask for a boxset that comes as it should? I understand mistakes happen, but communication has to be better. It seems there is little of that unless I initiate it. What’s next? Time will tell.

When the Going Gets Weird.....

Ordered the box set 9/20 and never received anything. Warehouse issues and all. Credit card was refunded late November but no one told me and order status still said “Processing” well thereafter—I know because I kept checking repeatedly. Then late December I get a surprise Dead net “Order on the Way” e-mail. Nice. On Dec 24th, Warner Music Group sends me an Invoice for the Giants Stadium Box set along with a Double CD by Swedish prog rock group The Flower Kings (entitled “Waiting for Miracles.”). “The Flower Kings are Back!” the cover sticker reads. The wife thinks I’m nuts cause I’m asking to see the packaging from the garage trash and asking if anything else came. No, just that one, she says humoring my CD affliction. Corporate wins again. The reselling vultures are still too pricey so reluctantly I rip copies from a friend. Bummer—this time I really wanted the box and toys for personal reasons. We all did who ordered. Let’s see what 2020 brings.....

Trade

Yes I still have the Giants Box and I am willing to trade for July '78. I prefer a person to person exchange to avoid any mess-ups, but I am in Jersey City , NJ so I don't know how that works for you. If you can think of a better trade method let me know.

Giants Box

I received the exact same thing. I don't recall my card getting refunded. Does this mean there is no resolving this issue? The 78 Box came at the same time no problem.

Giants and July ‘78 - Kengoesto11

I’m not going to be in NJ anytime soon, but pm me your direct contact info. I think we can figure it out.

Trade

Ok Check your PM inbox

With purchase of this boxset…

With purchase of this boxset, was it supposed to come with a digital download option for the HD FLAC's? The product description eludes to this. I received the box but never saw any download card and would like to get the high def tracks to compliment it. Thanks!

No Wheelhouse

Downloads are not included.

Giants Stadium Box Set - Finally Arrived

I pre-ordered this and got the email that my order was on its way back in the fall. It never showed up and I waited a long time before contacting customer support. We went back and forth for months with me contacting them periodically for an update. They mentioned the warehouse issue and then finally created a new order. I then got the email stating that due to issues I would see a refund in 5-7 business days. The next week the box set was sitting on my driveway. Hopefully those out there who didn't get this get the same surprise. This is the only order I have ever had an issue with.

Repeated problems with metadata on box sets.

I am getting increasingly frustrated with Grateful Dead box sets. Every time I try and rip them to my non-iTunes system the data results in an unholy mess. Dave Pick's 33 doesn't make any sense, the Rutherford Box likewise. I am sure others are having similar problems and I have written to Dave to report. He's reporting this up the line as he's not responsible with pressings. I'd love to know what others are doing and whether there is a solution out there?

Deadgroveway

I have not had a problem importing Rhino GD CD’s, other than Road Trips 10/77.
I do it on a Mac but don’t use iTunes, I use Toast which I have for burning discs.

Ripping Metadata

If I understand what you mean by metadata. I use cd-ex for all my ripping. There seems to be a "place" where all the cd info is kept. Sometimes I have to enter it all in and I always believe "no one" has sent it in yet. I believe cd-ex has an option to upload it once you type it in, but I never do. Sometimes you can have a choice of which data you want to use because it can give you several label options to choose from. I assume I-tunes has the same sort of data base and until SOMEONE sends the data in, it ain't there. I'm never quite sure what method they use to identify which cd you want to rip. Do cd's have an identifying code sequence in them? Purely based on track number and time of? Unsure. I sure about one thing, the less the cd is known, the greater the chance to track info will not be there. I just sucked in 7 albums of Igor & the Red Elvises,,,, only one had the info available, the rest I typed in. Generally with the Dead stuff at least, you don't have much to type since they can't fit that many songs on one cd. Unlike that bluegrass stuff, where there are 35, 2 minute songs,,,,,, all with titles that contain 37 words and special characters!

product sku

081227923716

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