• 1,852 replies
    clayv
    Default Avatar
    Joined:

    "Cause it's always like that with the Dead, you know - it's always the whole thing." - News Journal

    As we close out the 2019 Dave Pick's series, we deliver on our promise to give you the "whole thing" with the complete performance from The Spectrum, Philadelphia, PA 3/24/73 and what a show it was! An upstanding "musical eulogy" to the recently departed Pigpen, the Grateful Dead conducted a potent study in contrasts on this bittersweet night. They found easy balance between tidy jams like "They Love Each Other," "Wave That Flag," "Playing In The Band," and introspective moments on "Stella Blue," "Sing Me Back Home," and a poignant "He's Gone." It was all laid down with a discipline and a polish unheard of in any of the truly exceptional shows that had come before it. Yes, you might say, they cleaned up nice to carry on the legacy as Pig would have wanted.

    Limited to 20,000 numbered copies, DAVE’S PICKS VOLUME 32: THE SPECTRUM, PHILADELPHIA, PA 3/24/73 has been mastered to HDCD specs from the 7" and 10" reels by Jeffrey Norman.

    GET IT WHILE YOU CAN

    *Limited to 2 per order. Very limited quantity available.

Comments

sort by
Recent
Reset
  • KeithFan2112
    Joined:
    Lincoln, Nebraska - The Grateful Dead

    Spring '73. When you finish dosing on DaP 16 & 21, don't forget this old gem, Dick's Picks 28th. IMHO this duo will stand toe-to-toe with just about anything from 1973.

    The Dark Star is obvious, but The Greatest Story Ever Told will take you by surprise. The sleeper is The Other One => Eyes of the World from the Salt Lake City show.

    February 26, 1973 – Pershing Municipal Auditorium, Lincoln, Nebraska

    "The Promised Land" (Chuck Berry) – 3:36
    "Loser" (Robert Hunter, Jerry Garcia) – 6:58
    "Jack Straw" (Hunter, Bob Weir) – 5:17
    "Don't Ease Me In" (traditional, arr. Grateful Dead) – 4:01
    "Looks Like Rain" (John Barlow, Weir) – 7:24
    "Loose Lucy" (Hunter, Garcia) – 7:04
    "Beer Barrel Polka" (Lew Brown, Wladimir Timm, Jaromir Vejvoda, Vaclav Zeman) – 1:07
    "Big Railroad Blues" (Noah Lewis) – 4:00
    "Playing in the Band" (Hunter, Mickey Hart, Weir) – 17:23
    "They Love Each Other" (Hunter, Garcia) – 5:51
    "Big River" (Johnny Cash) – 4:36
    "Tennessee Jed" (Hunter, Garcia) – 8:03
    "Greatest Story Ever Told" (Hunter, Hart, Weir) – 5:26
    "Dark Star" > (Hunter, Garcia, Hart, Bill Kreutzmann, Phil Lesh, Pigpen, Weir) – 25:23
    "Eyes of the World" > (Hunter, Garcia) – 19:09[a]
    "Mississippi Half-Step Uptown Toodleloo" (Hunter, Garcia) – 8:00
    "Me and My Uncle" (John Phillips) – 3:26
    "Not Fade Away" > (Buddy Holly, Norman Petty) – 6:34
    "Goin' Down the Road Feelin' Bad" > (trad., arr. Grateful Dead) – 7:52
    "Not Fade Away" (Holly, Petty) – 3:02

    ****************************************************

    February 28, 1973 – Salt Palace, Salt Lake City, Utah

    "Cold Rain and Snow" (trad., arr. Grateful Dead) – 6:30
    "Beat it On Down the Line" (Jesse Fuller) – 3:23
    "They Love Each Other" (Hunter, Garcia) – 5:54
    "Mexicali Blues" (Barlow, Weir) – 4:03
    "Sugaree" (Hunter, Garcia) – 8:03
    "Box of Rain" (Hunter, Lesh) – 5:18
    "El Paso" (Marty Robbins) – 4:42
    "He's Gone" (Hunter, Garcia) – 12:06
    "Jack Straw" (Hunter, Weir) – 4:48
    "China Cat Sunflower" > (Hunter, Garcia) – 7:20
    "I Know You Rider" (trad., arr. Grateful Dead) – 5:46
    "Big River" (Cash) – 4:26
    "Row Jimmy" (Hunter, Garcia) – 8:27
    "Truckin'" > (Hunter, Garcia, Lesh, Weir) – 12:02
    "The Other One" > (Kreutzmann, Weir) – 15:07
    "Eyes of the World" > (Hunter, Garcia) – 17:02
    "Morning Dew" (Bonnie Dobson, Tim Rose) – 12:40
    "Sugar Magnolia" (Hunter, Weir) – 9:11
    "We Bid You Goodnight" (trad., arr. Grateful Dead) – 3:05

  • icecrmcnkd
    Joined:
    HENDRIXFREAK’s escapades

    And I thought I was cool at age 15 jumping my BMX bike.
    If I took off hitch hiking at that age my parents would have enrolled me in military school.

    Thanks for the stories, sounds like fun.
    Your shows should be released as a Box - Hendrixfreak’s Travels Box 72/73.
    Fully Plangentized and Normanized.

  • hendrixfreak
    Joined:
    Thank you sir!

    Thanks Dr. Jim or Jim in Maryland or whoever you REALLY are........!!

    Hope you're right, we've booked Sat, Nov 2, to crank this new one. If it doesn't appear, our fall-back plan is 3-2-69 FW, where the good Mr. Grease delivers a few hot ones. So we'll rock regardless.

    I hope that they've worked out the kinks and deliver early or right on time for most everybody. Good luck to our long-suffering bros in Europe.

    I did break out 3-28-73 in anticipation and I've been mining the PNW box and, man, that whole year was huge.

    I know this is wrong, big time, but I'm already thinking about #33. Though I won't venture a guess as to content. (Okay, it's gonna be 1969...) Though I'm going to go out on a limb and repeat my box prediction for 2020: fall '72. If I keep it up, someday I'll be correct. In fact, if I remember correctly, that's what my ex-wife said to me when she gave me the heave-ho... [rimshot!]

    Okay, gents (and I hope a few ladies). Good luck on delivery. This one's gonna rock.

  • JimInMD
    Joined:
    Re: HF

    Hola HF.

    I expect this either leaning against the inside of my mailbox or on the front porch before 11/1. except for the last one, they have been delivered on or before the due date the better part of the last year, year and a half.

  • hendrixfreak
    Joined:
    Question and a few memories

    So the "release date" is stated as Friday, Nov. 1.

    Does anyone recall whether pkgs -- for the lucky few for whom the system works -- actually show up on that date? Seems I remembered receiving a DaP on the "release date" in the past. (Tho not the last one.)

    Stoked to deliver this to my buddy living in the foothills here, without Internet (or women, but that's another story). The old man of the mountain has a monster old-school stereo that delivers WoS type impact.

    1973 holds a special place in my heart. Having attended 9-19-72, with Pigpen absent but alive, and the boys still sounding like E72, they turned a corner by early '73 and through evolving musicianship, instruments and sound system, they had a new sound. I got on a roll that year, two months after this show.

    In May, I saw the ABB at MSG -- I had a bong under my shirt. Cop stops me. What's that? An older cop tells the younger cop: "That's a bong. Let the kid go." Off we went. I was age 15.

    In June we jumped on a ride to DC, caught GD opening for ABB on 6-9-73; the Dead were good, but the ABB stole that one. I swear the extra half-tab to "top off" for the ABB had NOTHING to do with our impressions. But the day had cooled and the purple lights helped. EDIT: Yes, we missed 6-10-73 -- we were 15-year-old kids! No money, no food, due back in school...

    End of July '73, we jump on a ride to Watkins Glen and caught the whole two-day enchilada -- the afternoon/evening soundchecks for ABB, The Band and the extra-long evening GD warm-up, lying on sleeping bags in front of the stage, puffing fatties. Woke up the next day, right off snorted mescaline off a mini-cereal box and dropped a blotter as Jer & Co. came onstage at NOON. Etc. We hitched home and 48 hours later decamped to the lovely Roosevelt Stadium for two back-to-back shows with the GD and The Band (and Jer's b-day). Then one GD show at Nassau Coliseum in October. In 1974 I was hitchhiking across the country, turned 17 on the road, ended up in San Francisco in September, when the GD was overseas. I couldn't possibly hang for the October "farewell" shows -- no money, due back in school, had to cover 3,000 miles by thumb, blah blah blah.

    1973 ... a fine, welcome vintage. We will crank this one.

  • icecrmcnkd
    Joined:
    Yeah Ursa

    If it wasn’t for capitalism, there would not have been people standing outside the venue with a cooler waiting to sell you an ice cold beer as you exited the show.
    Those beers were awesome, even though I now think that Sammy Smiths is crap. But they were exactly what I needed after a show. I didn’t start drinking alcohol until after the show, when it was time to slide into the post-show state of mind.

  • Ursa Minor
    Joined:
    different reel sizes and sources

    I believe for most GD sources there is usually one common source especially for this show... I could be wrong about this but during 1973 many shows were recorded by Kid Canderlero who really was not a bona fide sound engineer per se.. he simply was assigned or volunteered to take on the responsibility of recording concerts. I also believe during this time it was rather a PA mix / soundboard recording. The GD was one of the 1st rock bands to capitalize on live recordings, Live Dead, Skull and Roses, Europe 72, Steal your Face 74 (which is the worst sounding LP ever produces by the GD), Dead Set, Rekoning, Without a Net; and numerous others. It's astounding to consider how much commercial live material they produced, probably more than any rock band. Off my head, I don't know any other group has released this much on major labels; I'm not counting the Dick's Picks type stuff. If you do count the other formats; the GD certainly have the record. As for most of the recordings, the GD never thought they would be releasing regular old soundboard "document" recordings but they have capitalized that market. They do a great job of restoration for the most part but sometimes you can't make a silk purse out of sow's ear like they say... some of the releases have been sub par in my opinion, April 6th 1982 is a good example ... it wasn't a upgrade at all really.

    As for reel sizes, usually it's all from the same sound source or mix. The idea is to never miss a second of music since analog format has a finite amount of space because of tape length. The recordist would have multiple tape machines and would stagger their start times so there was always music captured, sometimes they would even run cassette machines, it's called "interleave" recordings. Now with the advent of digital workstations they can seam different reels with out any real detection of an edit. However, Betty Cantor had her own reel deck on the side as well; like many of us here we believed that she had the actual masters, maybe she did on some shows, but we now know that that's not the case. (Betty Boards were obtained when she had a storage locker that went unpaid and some "collectors" paid off that debt and acquired those tapes ... that's where the infamous Cornell 77 came from)

    Overall, the GD have done a great job of marketing their live music and let's face it, some folks believe they have sold out but I will be the 1st to say and admit - that the Grateful Dead's whole scene was a fury of capitalism, right down the grilled cheese sandwiches in the parking lot

  • unkle sam
    Joined:
    2nd He's Gone after Pig's demise

    Can't wait for this one, the entire 3rd disc is a real face melter. Jerry in ultra fine form, vocals like butter, honey butter, just fantastic, miss you Jerry.

  • icecrmcnkd
    Joined:
    Good find Jim

    ‘Bill Harris’ must be John Williams’ stage name.

  • DeadVikes
    Joined:
    Winterland 74

    Don't forget the laughing guy in hat with glasses and mustache disguise, a young OROBOROUS*?

    And you are right about Dave's 21, Mr. Charlie62, if the sound quality is anything like this will be an awesome show!

user picture
Default Avatar

Member for

6 years 9 months

"Cause it's always like that with the Dead, you know - it's always the whole thing." - News Journal

As we close out the 2019 Dave Pick's series, we deliver on our promise to give you the "whole thing" with the complete performance from The Spectrum, Philadelphia, PA 3/24/73 and what a show it was! An upstanding "musical eulogy" to the recently departed Pigpen, the Grateful Dead conducted a potent study in contrasts on this bittersweet night. They found easy balance between tidy jams like "They Love Each Other," "Wave That Flag," "Playing In The Band," and introspective moments on "Stella Blue," "Sing Me Back Home," and a poignant "He's Gone." It was all laid down with a discipline and a polish unheard of in any of the truly exceptional shows that had come before it. Yes, you might say, they cleaned up nice to carry on the legacy as Pig would have wanted.

Limited to 20,000 numbered copies, DAVE’S PICKS VOLUME 32: THE SPECTRUM, PHILADELPHIA, PA 3/24/73 has been mastered to HDCD specs from the 7" and 10" reels by Jeffrey Norman.

GET IT WHILE YOU CAN

*Limited to 2 per order. Very limited quantity available.

user picture

Member for

5 years 1 month
Permalink

I received a damaged Dave's 32, ripped box, broken plastic and scratched discs. I emailed and haven't heard back. I am really excited about this release but disappointed I haven't heard from anyone yet... Has anyone else had a problem? I'm frustrated I can't get a hold of a real person. Help!

user picture

Member for

10 years 4 months
Permalink

Deej, there's an 800 number for customer support somewhere on this website. I couldn't find it but take a look around. Normally when you email customer support you get a generic response that is automated and opens a ticket number for you. If that didn't happen I would go with a second email plus a phone call. If you can't find the phone number on the site Google it. I'm driving or I'd look it up for you.

Vguy I'm sorry man. I put in a prayer for you and your daughter.

There is a good block of Music in the taperssection from Jerry's birthday in 1973. It begins with dark star then goes El Paso, eyes of the world, morning dew. In the immortal words of V guy, Morning Dew ain't no filler! If internet stories are to believed B, believed I mean be believed, this is the last show Jerry used the Nash Strat AKA Alligator. I'm going to do the trick where I started at the same time as I start the copy I have on my phone, and I'm going to get that cool vibratoe effect. We'll save that for work. I wonder if it sounds better than the copy that I have... Unlikely, mysource is impeccable. Sorry about all the spelling errors. Voice translator is doing particularly poor this morning., or my speech is just slurred, which is a distinct possibility before my second cup of coffee. Oh I shouldn't even be driving before two cups of coffee, but I like to save one for work.

user picture

Member for

14 years 10 months
Permalink

Sorry about your delivery, but it's good to see another Minnesotan around these parts! (I'm assuming, given the Mpls in your name) You, DeadVikes, me . . .

user picture

Member for

14 years 8 months
Permalink

I'm happy to hear that some have received their orders (whether purchased via subscription or a la carte),. As a DP subscriber since Day 1, it's incredibly frustrating that it's been two weeks of radio silence since V32 started hitting mailboxes. Nothing left to do but... well, you know.

user picture

Member for

7 years 4 months
Permalink

I hear someone saying all Dave's prior to this went fine. Now, "I've hit a snag" on this one. That's a pretty damn good average. We are so used to getting everything we want, when we want, NOW!! All will be resolved, it always is. If you aren't in the ICU right now, maybe getting a cd late should be not too big a deal. Sheesh!!

Regarding sick relatives, I have a niece who found a guy with a drug problem, and she was going to SAVE him. She now has 2 kids, dad is out of jail but not reliable at all, and she's been addicted for 5 or more years. I now know that all I CAN do is pray. I've told her mother(my sister)that I am willing to go the extra 100 miles to help(take to rehab, take to meetings, help understand recovery), but until she is willing to ACCEPT help, there is absolutely nothing I can do. She will likely die if she can't detox soon. It's a very sad story I've seen way too many times in my life. Friends, acquaintances, co-workers. It's awful. Apparently "Just Say No" didn't work.

Best King Biscuit broadcast was the one culled from 10/6/77 (although some have debated the date) It has the best(IMO...) post-hiatus NFA, long & fast, makes a detour by MLBJ, then melts into Black Peter and comes right back to NFA at full speed. As good as any late '71 NFAs.

LOVE that Nat box; discovered that what I though were Vibraphone solos in some of these tunes, were actually played by Nat on a Celeste, really cool sound(I think TC used a celeste on Anthem of the Sun). Interesting version of Russian Lullaby in there too.

user picture

Member for

17 years 6 months
Permalink

For all those sitting there in limbo, I am as well. I was so excited about this pick that I ordered one for a buddy. That one was delivered on 11-5-19. My subscription version hasn't even triggered a "Your Order is on the Way!" e-mail.

How this could possibly be the case is beyond my overtaxed, undernourished and haltingly functioning brain, but it is nonetheless the case.

V-Guy, sorry to hear about your troubles. Family issues are never easy to deal with. I hope things turn out for the good.

user picture

Member for

10 years 1 month

In reply to by Oroborous

Permalink

...What oroborous said!

Be Well My Man.
SIxtus

user picture

Member for

17 years 6 months
Permalink

send me a PM with the details and I'll see what the Doc can do.
user picture

Member for

17 years 6 months
Permalink

all good to you and your family.
user picture

Member for

17 years 5 months

In reply to by marye

Permalink

....that you were blocked by your step-daughter, which just happened. When the going get tough, the tough put on 6.17.91 Blu Ray. Deadhead therapy is severely underrated. Take that Frasier Crane. It's out of my hands apparently.
Anyone else notice how shiny Vince's fingernails are? They literally sparkle. Lol.
The Jerry/Bruce bromance is REAL.
Thank you marye.....
The lyric " close the gap of the dark years between you and me" just hit home. Amazing.

user picture

Member for

8 years 1 month

In reply to by Oroborous

Permalink

Hang in there Vguy. The Dead has always been good therapy.

user picture

Member for

17 years 5 months

In reply to by DeadVikes

Permalink

....during Might As Well is the shit. Love it. Thank you deadvikes. I came here to bare my soul and you all didn't disappoint. I love you all. Thanks for putting up with me.

user picture

Member for

14 years 10 months
Permalink

Been on a jazz run lately . . .

Lee Konitz--Very Cool
Betty Carter--Look What I Got
Chet Baker & Crew
Amber Rubarth--Sessions From the 17th Ward (what an amazing-sounding recording!)
Public Enemy--Fear of a Black Planet

And I finally made it to the second 1973 show from the PNW box.

From this past year, I have LOVED DaP 29 (2/26/77) and the Giants box. The Aoxomoxoa bonus disc was quite sweet as well.

user picture

Member for

7 years 7 months
Permalink

I don't know if someone else commented but the 5:52 into trucking was a quick hi- hat strike and step which sounds cool. So to me it's a no glitch. It could have been a regular cymbal strike back to back too.

user picture

Member for

17 years 1 month
Permalink

When i was trading tapes back in Mid 80's to early 90's, i really lacked a lot of good quality shows from 11/13/78 Boston to their last show on 2/17/79. There were just not a lot out there. 11/24/78 Cap Theatre in Passaic from the radio broadcast, 12/30/78 Pauley Pavilion, and Closing of Winterland (Also with my VHS copy that i got in 1988. Also my favorite unique show that I never have spoken about on here, 11/20/78 Set II from Cleveland Music Hall with the last If I had the World to Give. The Rock for Life show from 2/17/79.. I' m listening to 11/18/78 Uptown Charlie Miller Board right now... If any of you have any recommendations from these 40 odd shows, that i haven't really ever listened to that much please let me know.... Thanks.... Bob t

user picture

Member for

13 years 5 months

In reply to by DeadVikes

Permalink

I had Day Job therapy today. Time to wash it away with some ripping Grateful Dead. Did someone mention therapy? This shit beats the hell out of prozak…

(edit: minor clarification.. no, I didn't listen to day job for therapy, I need therapy because of my day job)

user picture

Member for

14 years 11 months
Permalink

I forgot how great the Ramones first album is

high energy stuff

user picture
Default Avatar

Member for

9 years 5 months
Permalink

Enjoying the latest Dave's Picks from 3/24/73. Very good show. I did not think the previous spring 73 shows from Springfield and Boston were outstanding. Glad to have this Philadelphia show.

previous Spring 73 not outstanding?

WHA'???????????????????????????????????????????????????????????????????

I disagree, good sir.

user picture

Member for

8 years 1 month
Permalink

Now here's something to chew....been waiting for something like this from Garcia Saunders.

Garcia Saunders 1.23.73 Boarding House San Francisco....release date 12.20.19!!!

So flippin' funky.....absolute smoker!!!!

user picture

Member for

17 years 6 months
Permalink

12/12/78 (nice board)
12/17/78 (get the one with the bob interview and both audience and board to get the whole show)

user picture

Member for

17 years 5 months

In reply to by wilfredtjones

Permalink

.... underrated in this day. This is why I visit here.

user picture

Member for

13 years 5 months

In reply to by Vguy72

Permalink

We're with you man.. we're already working on for your re-election, Senator. Your future is bright.

As for previous spring, I might be of the inclination that Springfield was a better show but I like Boston more. That recording sparkles for the era and I think it might just sound better than the Spectrum. I do like the performance of the Spectrum the best though.. disc 3 is hot, the Sunshine also shines.. and the PITB and Stella Blue? Wowwow stuff, but admittedly I have a '73 bias.

user picture

Member for

7 years 7 months
Permalink

I agree with stoltzy. Whaaaaaaaa??? This Dap is so good it belongs in a leather briefcase to be shown to new dead fans as to how it was to see them in the day. Not judging, just saying. Peace.

user picture

Member for

9 years 2 months
Permalink

I dig all three of the Spring '73 Dave's Picks - DaP 16 Springfield 3/28/73, DaP 21 Boston 4/2/73, and DaP 32 Philadelphia 3/24/73, but I am most partial to the Springfield, for the Dark Star - Eyes of the World sequence. Boston is a close second for me, and I think Jim may be right about the sparkling recording quality, I would say that the sound quality of the Boston recording just edges out the recording quality of the Springfield show, but not by much. Both are excellent quality to my ears. The Philadelphia recording sounds fine to me, and the I dig the show as well, particularly discs 2 and 3. While it is not my favorite of the 3 Spring '73 DaPs, it is a great addition to the other two shows and that whole disc 3 sequence is fantastic. I like to have a series of shows just for the variation. In any case, the three of these releases are a trinity of bliss from my point of view.

Vguy, sorry to hear about troubled family members. That is a suck deal for you and Mrs. Vguy, my condolences.

user picture

Member for

10 years 4 months
Permalink

I emailed DL a couple of years ago about possible release of any Godchaux shows from Jan / Feb '79. He said there are no tapes.

In my pursuit of Dark Stars I found a good AUD recording of 1/10/79, with Dark Star, Shakedown, Miracle, and Stagger Lee. It's no Betty Board, but it's recorded very evenly, so once you get used to the initial sound, there aren't really any rough spots. It's up on archive.

user picture

Member for

8 years 1 month

In reply to by Vguy72

Permalink

I thought you would be bigger. "Opinions vary".
For my elephant ears the Boston Garden show, Dave's 21 is the cream of the crop so far for the Spring 73 tour. I still need to listen to Dave's 32 again after listening to other releases. However, there are some issues with the sound. 21, on the other hand, there are no issues with the sound at all. I agree with Carlo, this belongs in a sealed box!
And then for me, the 30 Trips show from 11/14/73, might even be better than Dave's 5, 11/17/73, which still sits in the top 3. Unfortunately the order of the songs are changed. Don't forget that Denver show from 11/20, just unreal.
Again opinions vary.

user picture

Member for

15 years 11 months
Permalink

I really like this release. I was in the right frame of mind late Saturday and played highlights of disc 2-- I absolutely love the Here Comes Sunshine, Playing in the Band and the China Cat. The Playing jam is especially straight forward-- exactly how I like them (my favorite era for this song is late Europe 72 through 1973). The China Cat transition jam by Bob and into Jerry is especially good on this one. Love it. And disc 3-- not much needs to be said, love the backwards Dark Star and I had forgotten how great Truckin' was in 1973. This is a great one.

All three of the DaP early 1973 releases are stellar. All shows have tight first sets/discs with more exploratory 2nd discs and then out there 3rd discs. Having all three really gives us youngsters (first show in 88) an idea of what a typical show was like in this period. Can't pick a favorite-- I think like Jim, the last one I listened to is my current favorite.

Re: disc issues, I had the disc issue with DaP 28 and got the replacement discs. The third one worked fine. However, a strange issue arose since then with some of the cds not playing in my car stereo. For example, for the new release, discs 1 and 3 play fine. I started disc 2 on a morning commute and got a couple minutes into Playing and arrived at destination. Next car start-up, I get a "CD is unreadable" message from the player/computer. That cd still won't play in the car, but does play in player at home. Similar issues with all the releases this year. I have had no problem ripping the cds or playing them on home player, though.

My theory-- cd manufacturing is so far down from 10 years ago because of streaming that the profit margins are getting squeezed and producers are putting out inferior product as a result. I don't buy much hard product outside of the Dave's Picks, so can't compare to other more mainstream releases. We haven't had a price increase in 9 years, maybe a slight increase in cost and profit could help pay the cd producers a bit more and help with quality assurance. Just a thought.

user picture

Member for

5 years 1 month

In reply to by KeithFan2112

Permalink

Thanks for they help. I followed the steps with the email, but the 800 numbers is only for ordering. Still haven't heard back. Currently wouldn't order anything else from Dead.net until they improve customer service. Seems I'm not alone. Hoping they read this stuff and improve things.

user picture

Member for

10 years 3 months
Permalink

1-15-79 2nd set!

user picture

Member for

9 years 1 month

In reply to by estimated-eyes

Permalink

I have never gotten a defective CD from another band, but have gotten at least one per year for the last several years from GD/Rhino.
No defective CD’s in the Pink Floyd Box, Bear’s Sonic Journals (Janis, ABB), JGB Electric Eel, etc.
The Rhino CD’s are thinner, indicating that they are trying to cut costs by using less plastic. I suspect that they also are trying to cut costs by making the metal layer thinner too, but that is where the data is stored.

For each of the last few subscription periods I have contemplated getting 2 subscriptions as a hedge against defective CD’s, but then decided that I would most likely get 2 copies of any defective CD, and would have to do twice the work trying to get replacements.

I’m really quite shocked that the GD Organization allows Rhino to operate this way with their music. Maybe it was written into the contract that Rhino would have exclusive rights to the GD Vault, but didn’t actually have to produce a quality product or provide quality customer service.

Seems that Garcia Family control of the Jerry Vault results in a better quality product and responsive customer service.

I am not a robot, but I wonder if robots would provide better quality control, warehousing and shipping logistics, and customer service.

user picture

Member for

7 years 11 months
Permalink

Is it possible to add a picture with my comment? It’s also quite possible that I’m missing something obvious.

user picture

Member for

7 years 7 months
Permalink

If you can imagine changing your address to another it can be a problem. The post office does not route all mail including magazines and other periodicals. You have to do this yourself by calling or emails. It takes several weeks sometimes. Now imagine you have hundreds of thousands if not millions of products from this and other countries to change addresses and warehouses and you can imagine the cluster*uck it can cause. Plus the number of incompetent moving companies driving around using a gps leading them to the sea and saying this does not look like a warehouse. So I can see their problem. Mabey stop taking orders till it's resolved or something to reduce the pressure.

user picture

Member for

13 years 5 months

In reply to by Jaysspacedhead

Permalink

They removed the ability to post pictures when they switched/upgraded to the new website a year or so ago. Pics and embedded YouTube links are a thing of the past.

You can, however, still post links to erectile dysfunction cures, sites where you buy cheap internet and Chinese, North Korean or Russian bot websites though.. so if that's your thing, have at it. (kidding of course, and a big thanks to MaryE for removing all that stuff before it has a chance to corrupt our innocent minds).

user picture

Member for

9 years 1 month

In reply to by JimInMD

Permalink

Removing Pictures........

They were replaced with reCRAPTCHA pictures.

There used to be so many pictures, videos, gifs, etc that you had to scroll through many pages a day just to read that day’s discussion.

product sku
081227924294
Product Magento URL
https://store.dead.net/music/dave-s-picks/dave-s-picks-vol-32-1.html