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    clayv
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    Just like the singular Cornell, just like the one later called Sunshine Daydream, just like hallowed Hampton, DeKalb stands legend on its own as one of the most sensational performances the Grateful Dead ever did do. Early tape-trading circles earmarked the show as upper-echelon and when you have a listen, we're sure you'll be inclined to agree. The original reel-to-reel recordings have been shined and polished to perfection, showcasing mighty fine fret work, sparkling keys, and unparalleled harmonies. In fact, we can hardly pick favorites - from start to finish, there's just too much good stuff!

    Limited to 22,000 numbered copies, DAVE’S PICKS VOLUME 33: EVANS FIELD HOUSE, N. ILLINOIS UNIVERSITY, DEKALB, IL 10/29/77 has been mastered to HDCD specs by Jeffrey Norman.

    *Limited to 2 per order. Very limited quantity available.

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  • Firth of Fifth
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    #34 out now, still haven't received #33

    Another member here that hasn't received his copy of Dave's Picks 33...now that 34 is out I'm wondering if that will show up either :(

  • marye
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    Let me see
    What the Doc has to say about this...
  • JackstrawJay
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    MaryE....can you help me? …

    MaryE....can you help me? I ordered DaPick subscription. I moved in January and did not update my address until Feb 3rd. I emailed Dead customer service the first week of February 2020 and updated my current mailing address. Customer service replied, stating a copy would be delivered to me in four to six weeks. I never received Da 33. I emailed Customer service again about a week ago. They said, due to Covid-19 they are unable to ship. Do you know when I might be receiving my copy? I totally understand that things are slow due to Mother Earth needing to heal while we relax at home/work from home....hope you are well, safe, healthy, and peaceful. Stay bright!

  • smix
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    Hi Tim, I am guessing you…

    Hi Tim, I am guessing you are UK based ? Have you received your DP33 yet as there is no sign of mine anywhere and now getting kind of anxious, small fry compared to what is going on elsewhere but just kind of curious to know if I am the only one without a copy?

  • daverock
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    Tim

    Not that I am in apposition to accept or reject apologies...or influence things in any way. But I would like to say don't worry, and hopefully you are well stocked with plenty of Dead to see you through these troubled times.

  • dobert
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    I'm very sorry about that.

    I feel real bad about what I said about customer service.
    I got a big reality check today about what is going on in our world today.
    My issues should be the least of anybody's worries. I'm very sorry.
    Please everybody take care of your self. Think positive. We will get through this.
    Cheers. Tim

  • marye
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    Let me see
    what the Doc can do.
  • dobert
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    Customer Service is REALLY BAD!!!!

    So this is my e-mail to "The Grateful Customer Service"
    Pretty funny if you ask me: Send you out a "replacement Copy"
    They didn't even read my e-mail. I got two subscriptions, one for me and
    one for my nephew. This is the first time I ever got two subscriptions since
    So a week after the release I still did not get e-mail telling me they shipped volume #33
    So I reached out to them and this is their response:

    February 05,2020
    Hello TIM,
    Thank you for your email.
    We are currently awaiting a quantity of Dave's Picks Vol. 33 numbered stock to arrive at the Rhino office.
    Upon receipt, we will send a copy to you.Based upon recent advisements, we hope to receive this stock within the next 4 weeks.
    We are very sorry for the delay and inconvenience.
    Thank you for your patience.
    Sincerely,
    Daniel
    Dead.net Store Support
    We value your feedback! Please CLICK HERE to rate your customer service experience.

    So on March 15, 2020 I reached out to them again. This is my e-mail:

    Ok!
    today is March 15th!!! It has been MORE THAN 4 weeks!!!!
    I would like to be informed or shed some light on where my two copies
    of volume #33 are!!! Any response would be better than none at all??

    Is this going to happen next week when I'm expecting my 2 -1976 box sets??

    Tim Dobert

    Response:
    Hello TIM,
    Thank you for your email.
    We are currently working with our warehouse to ship you out a replacement copy of Dave’s Picks Volume 33.
    We are very sorry for the delay and inconvenience.
    Thank you for your patience.
    Sincerely,
    Daniel
    Dead.net Store Support
    We value your feedback! Please CLICK HERE to rate your customer service experience.

    I feel like I have been scammed $200.00.
    Daniel didn't even really read my e-mail. He said he would send out a replacement copy.
    The best part is at the bottom of their e-mail:
    We value your feedback! Please CLICK HERE to rate your customer service experience.
    WHAT A JOKE!!!!!!!

  • dobert
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    Customer Service is REALLY BAD!!!!

    It is March 15, 2020 and have not received my two copies of Dave's Pick's Volume #33?
    Customer service is getting worse and worse every time I pre-order or purchase anything!!!!
    Does Dave even know how bad it really is??? I mean I cough up money for pre-order and then
    get NOTHING!!! No e-mails explaining the problem nothing. I feel like I'm getting ripped off!!!
    Very sad!! Dave needs to know how bad this is!! I wish I knew how to reach out to him to tell him in person because this is bad!!! Might have to get lawyer involved.

  • rbmunkin
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    Terrible customer service

    My copy is defective. I asked over a month ago for a replacement, which they promised. They still have not sent one and keep putting me off by email. OVER A MONTH!!! What can I do? Nothing. They know they have a monopoly so they can get away with THE WORST CUSTOMER SERVICE!

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Just like the singular Cornell, just like the one later called Sunshine Daydream, just like hallowed Hampton, DeKalb stands legend on its own as one of the most sensational performances the Grateful Dead ever did do. Early tape-trading circles earmarked the show as upper-echelon and when you have a listen, we're sure you'll be inclined to agree. The original reel-to-reel recordings have been shined and polished to perfection, showcasing mighty fine fret work, sparkling keys, and unparalleled harmonies. In fact, we can hardly pick favorites - from start to finish, there's just too much good stuff!

Limited to 22,000 numbered copies, DAVE’S PICKS VOLUME 33: EVANS FIELD HOUSE, N. ILLINOIS UNIVERSITY, DEKALB, IL 10/29/77 has been mastered to HDCD specs by Jeffrey Norman.

*Limited to 2 per order. Very limited quantity available.

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12 years 2 months
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No more ticket price rants.

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9 years 2 months

In reply to by Angry Jack Straw

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Might As Well start shipping to the subscribers today

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17 years 6 months
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that middle disc is going to have a lot of empty space on it. Just for nostalgia's sake, maybe bring back the "hidden" track, lol

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9 years 4 months
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Have not heard this show. Love the second set expectation of Glory! Might as well make it a green day here shortly.

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14 years 1 month

In reply to by Roland Bruynesteyn

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He's freezing, but some lady behind him is going out for a swim....nice!

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13 years 1 month
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Ordered, love the fact that Dave was saying over and over that it was very cold and while doing so someone in the background went into the water!! Funny as hell. Great setlist and I cannot wait to hear this show.

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11 years 1 month
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Wondering if I will get Vol. 33 before Vol. 32 as I'm still waiting on my replacement copy to "be found".

Hope Bob W from Virginia who got my copy of 32 is enjoying it.

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13 years 8 months
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Glad to see a new Dave’s Picks 33 is going to be
sent out soon. With some luck I just might get this one in a reasonable amount of time . Why would one say that considering that the company that sends them out takes great care to see that us ,or me , the customer is treated right and mistakes are kept to a minimum. Folks this is a joke of course
I still haven’t received Dave’s Picks 32 which was released in November. Have I called customer service .....yes......have I called the shipping plant ......yes.......has anything happened......NO......BTW .......Dave’s Picks 31 took over 2 months to get to me .......do I live in some foreign country ......NO.........I live in Brooklyn...........The reason was the package was addressed without my apartment number and returned to them whom say “it takes 6-8 weeks to rectify “ This hasn’t happened once but 2 times in a row ..........what is the definition of insanity..........trying the same the exact same way and expecting different results.......The real insanity is that no one cares at customer service in this company. It’s almost criminal to be treated this way . Over a simple thing as addressing a package correctly. Yes it’s strange but true and I have a subscription. So folks enjoy Dave’s Picks 33 ........I might receive 32 by maybe July and 33 by next Christmas

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I’m subscribed...but really wondering if I should order one here, too, to insure I actually receive a copy. Still don’t have #32 and ran into a person on IG that never got their #31 shipped either. I sure hope all their issues are worked out!

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7 years 4 months
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NO MORE WIRE HANGERS!!!!!!

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In reply to by jriggy

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That’s about where we are, huh? I actually considered the same. My sub order is still “processing,” but last year sub is also and I received those so I guess I’m fine, right? Who knows

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17 years 4 months
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Disc two is very weak. Hope there is some fall filler to fill up the remaining 60 or so minutes available

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14 years 9 months

In reply to by mcgrupp216

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Yep. It’s a shame that we can’t be confident with this store and their processes.

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17 years 6 months
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Onboard for another year.

Looking forward to see what Dave and Co. do with the Workingmans Dead and American Beauty 50th releases. Wondering if a recently unearthed Bears Sonic Journal show will comprise the Workingmans live material and what's in store for AB?

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4 years 11 months
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Long time fan, but first time ordering from this site. How long does it take before these pre-orders actually ship to us, please? Thanks in advance!

Hey Frobodine, love that avatar. Looks like conekid was correct as they have moved the released on date up to January 24, so in theory some will start receiving them on Friday. Last year mine always came at least five days after the release date. Let's hope that changes this year.
Another classic seaside chat. Only 9 minutes, shortest I can remember and yes, was that women skinny dipping? I couldn't tell.
Hidden tracks. That would be awesome. Remember Dick's 13 with that hidden Scarlet Fire from 1979, was that 35 minutes? Dicks 29, hidden tracks from the fall 1977.
That would be sweet!

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13 years 8 months
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While your sitting at home counting your profits from Picks 33 .......some of us HAVE YET TO RECEIVE PICKS 32 .........I know my credit card gets changed with the quickness so why does the Dead Store customer service and the factory move at a snails 🐌 pace or move at all ?
I dare you to do a SEASIDE CHAT about this ?
I seriously doubt you actually care or actually realize this might be happening
Dead Store is worse than Apple Store for customer service
You should be ashamed
The sad part is we’ll still by the releases cause the product is what keeps us coming back
Once again put out a Seaside Chat about the SHOTTY business practice....... I dare you

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10 years 2 months
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Also waiting on my subscription copy of 32. Contacted the proper authorities.

I get soccer jerseys shipped on a regular basis from Ukraine, Russia, Malaysia, Chile, and other questionable regions...never had any issue, but the GOGD can't get me a small packet from Tennessee to Illinois.

On an actual note about the show, it rocks! Love the 2nd set.

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13 years 1 month
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How about the 4 missing songs from Toronto, Canada 11/2/77 (the first 4 songs from the 2nd Set)? These are:

1. Samson And Delilah
2. Ship Of Fools
3. Good Lovin'
4. Sunrise (this was released with 30 Days Of Dead 2015, but does anyone really care about this song?)

The rest of the show was released in 2 parts as bonus material with DP34 & DaP12. As a completist I can't resist asking for the remainder!

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10 years 1 month
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...can't get much better than this.
Hopefully 'subscribe' is within everyone's collective vernacular here.

Sixtus

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In reply to by DaveStrang

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We could also darn near complete the 10/11/77 show that's been snuck in a couple of different ways.

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16 years 2 months
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Strange dude, but funny, another one of my heroes gone. RIP Terry.
This release is a good one, had it for years on a bootleg CD that sounds pretty darn good, but these will be from the reel to reel, the actual reel to reel of the show, this is going to sound awesome, can't wait for this one to hear it again, only different, and better.
To all who have been ripped off, Man, I feel for you all and hope that this debacle gets rectified. I do wish that, as another head stated, Dave would address this issue, it is criminal that these fine folks have not received their merchandise. Has any one tried to get the charge taken off their credit card bill? I went this way a couple of times in the past and I did not have to pay for the product and did not have to send it back if it was defective. Don't know if that's possible since they charge up front for all 4 releases, but it's worth a try. I know Discover will go out of their way to make sure that you are happy. Too bad that's not the case with this company. Angry Jack Straw, ticket prices are too high. ;)

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8 years 7 months
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...I have s copy I. Like new condition and numbered. It’s a grateful release to get prepared for Daves pick #34 .
Please PM anything you wish to know further. Not to take up the message boards space. We can work together they pms or my email address. Thank you 💀🌹

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Somebody's pissed there's no bonus tracks.

If they were expected to be on there they wouldn't be bonus would they?

Some people will never be happy.

...PM'd you.

In other news, can't wait for this release. Sure, some disc 2 filler would be great, let's see what we get. It will be a fine show regardless.

In other other news, I finally relistened to the Closing of Winterland set (12/31/78), which some of you fine folks were talking about on New Year's Eve. Haven't listened in quite some time. Holy smoke, what a great show. That 3rd disc combo of drums (with a harmonica squawking in the background) into a smoking Not Fade Away is just killer. Sure made my commute to & from work fly by today :-)

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17 years 6 months

In reply to by Slow Dog Noodle

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Does anyone know what’s up with Road Trips re-releases? They were moving right along pretty consistently every 3 months....they started with 4.5 and moved forward until 3.3 last summer, which was delayed, but was delivered....
Havent seen or heard anything since, which sucks as 2.4 should of been coming out about now?

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In reply to by Maine Dave

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All sales goes toward much needed to pay for medical prescriptions
$200

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My order has shown as pending since 10/31/19. No idea why still not processed. Worst customer service ever. Never a reply to my emails. Now worried I will not receive Daves Picks 33. At a loss of what to do next.

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In reply to by icecrmcnkd

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Looks like they did. Now they have to keep the bar very high concerning quality. If they open the year with one of the 'lesser' shows they will never reach their numbers..

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I think the eBayers are buying less now that there are so many available. They must be having a more difficult time making a profit now that there are so many to compete with on eBay. There are also a lot of 1977 releases out there. It's not like 1973 where there was a ton of improvisation going on so a lot of the shows sound the same in 77. Just my 2 cents. And I just realized MacArthur Court 78 was released on this day.

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In reply to by icecrmcnkd

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Seems to be a positive development for t all. This will sell out. Now how long? Complaints should decrease. I can't remember the last time we saw one of these picks go into day two.
Hard to believe they started in 2012 with 12,000.
Does anyone know how many they used to produce for Dick's picks?

These are great times.

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In reply to by DeadVikes

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....if said paid product never arrives. It is a thing.
ANNIVERSARY EDIT ALERT!!
Thanks for the reminder Minas! One of my granddaughters birthday is today as well!
Checking the back of the McArthurs Pick. 16,500 count. Good to know.

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15 years 11 months
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I was going to try and resist this one, but it's still out there, teasing me, so I now i gotta get it. I'm sure it'll be great! Looking forward to the upgraded sound cranking in my car!

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Manchester England England across the Atlantic sea......

I sent them an email a while back asking. This was the answer: "Yes. Next year. Vinyl Dick’s Picks 24 coming first"
Sign up for the news letter and you will be on route for the next re-release of the road trips series.

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In reply to by wck1955

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Dave's Picks 2020 Subscription
(Pre-order - released on: 1/31/2020) 081227909277 $99.98
Ordered: 2
$199.96

If you can trust this information, I have 2 subscriptions to Dave's Picks for the year. Problem is, I meant to have 1. My attempts to get this fixed by support were unmet. If by chance you don't get your Dave's Picks subscription, I can sell you my extra copy at cost.

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In reply to by srcole54

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Maybe another reason they are not sold out yet because word has been filtering around of all the trouble people had or are having actually getting their orders. I don’t know how widespread the issues are but on IG and on YT (for the recent vid at least) you’ll find people complaining.
Not having piece of mind that orders will be shipped is a big hassle and can easily make some with limited funds not even wanna mess with it.
It’s a shame, really.

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Just listening to the listening party -- I have to say that when Keith switched to using the Yamaha electric grand in the Fall of 77, to me anyway, the overall richness of the band sound lost something that an integral part of their sound up to that point. It just doesn't add another dimension to the sound the way a real grand piano did, and keith never sounds as inspired on it.

I'm sure it's a factor. I cannot believe they don't have a customer service function that works.. they need to fix this and the warehouse issue in 2020. These functions might cost money.. but they are not insurmountable and Rhino has other product lines besides the Grateful Dead to service and protect.

How does the story go? Don't kill the goose that lays the golden egg?

The other half is they are and have been dancing around the edge of demand. From 20k to 22k makes a big difference and they have released a lot of shows to this point.. How long has it been since you guys have listened to Dicks Picks #1?

Still, this is a top shelf 1977 show and it will be in high demand. I am surprised it has not sold out yet.

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There is just no way that DISC-2 only has 3 songs on it...and one of them is good lovin….and another one is FOTD?!?!?!

There has got to be some filler hidden on that disc, but looking at the time of play for the last song(Friend), it's not like there is a total of 42-43 minutes for that track like say Dick's Picks #13 with the hidden Scarlet>Fire....with all the chatter about not selling out, I've got to guess that DISC-2 is contributing to that. This certainly is far & away the longest any of the Dave picks has remained not sold out for.

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9 years 2 months

In reply to by RV3

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Blame Jim and his comment about being bored of his supermodel girlfriend

:)

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17 years 1 month
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Couple things, still amazed Pacific Northwest box is still available, given that a lot of people like that time period. It was 15,000 copies at about $190... I wonder what percentage of subscribers buy the yearly box release? Giants Stadium box was 10,000 copies i believe and around $150.. Get shown the light box, was the last box that put us all in the panic mode of stop everything or I won't get this... Also I know there has been discussion on here that Dead & Company were adding to demand, but is that audience more into streaming instead of looking at the "Album cover"??? The world will never know. be good everyone bob t

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In reply to by RV3

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I agree RV3 - what a waste.

As most of us know, the show itself is great, but it is such a shame that they would release something with 3 "1st set-type" songs on an entire disc - it's under 25 minutes! Dave's 7 was like that too, but at least that one had a Scarlet>Fire on it. (To this day, that remains one of my least favorite of the series, and that scant disc 2 is totally a factor.) It's not like there is a shortage of material they could use to fill out that time. I wonder if Dave and Co. have decided to hold everything they deem to be releasable back as possible future releases. I have not yet had a chance to watch the seaside chat - does Dave mention anything about this?

Here's hoping there is something hidden there, but I am not going to hold my breath.

Peace

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