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    Anusha
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    Buckle up as we take a deep dive into Giants Stadium!

    What's Inside:

    5 Previously Unreleased Complete Giants Stadium Shows On 14 Discs

    7/12/87 (24-track masters)

    7/9/89  (24-track masters)

    7/10/89 (24-track masters)

    6/16/91 (48-track masters)

    6/17/91 (48-track masters)

    Blu-ray/DVD video of the complete 6/17/91 show, mixed in surround sound  Mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios Mastered in HDCD by David Glasser at Airshow Mastering with Plangent Processes restoration Individually Numbered, Limited Edition of 10,000

    By 1987, the Grateful Dead had lived many of their nine lives but were about to embark on one not a soul had seen coming. In The Dark, their first studio album in seven years, had spawned a hit (A TOP 10 SINGLE FOR THE GRATEFUL DEAD?!) and "Touch Of Grey" begat a new generation with their fanny packs and their MTV and their undeniable quest to join the party already in progress. And boy, did the Dead let them in! But not without fine-tuning their sonic vibes to meet the new demand.

    "The Swamp," as Giants Stadium was affectionately known, along with the grandstands the Dead had been frequenting, would seemingly equate with BIGGER and LOUDER, but the band "remained determined to give equal weight to the more subtle, oblique elements; to the exploratory improvisation and rhythmic complexities; to the fine details of the most heart-rending ballads as well as the weirdest dissonances in the jams."

    With GIANTS STADIUM 1987/1989/1991, we retrace this journey from their 1987 breakthrough to their 1989 revelation ("the closest they ever came to sounding like a really polished stadium-level rock act, but the band’s penchant for breaking out of the constraints of song structure and into freewheeling improvisation will remind you just who you’re listening to here") to their transformative return in 1991, aided by elegance of Vince Welnick and Bruce Hornsby.

    GIANTS STADIUM: 1987, 1989, 1991 features five previously unreleased shows that were recorded at Giants Stadium in East Rutherford, NJ on: July 12, 1987; July 9 and 10, 1989; and June 16 and 17, 1991. Originally recorded by John Cutler, each show has been mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios in San Rafael, CA, and mastered in HDCD by David Glasser at Airshow Mastering. The first three shows are mixed from 24-track masters. The final two from 1991 are the only Grateful Dead shows ever recorded to 48-track masters. We’re rounding things out with a little visual stimuli -  the entire multi-camera 6/17/91 concert recording on either two DVDs or a single Blu-ray, both with a surround mix by Norman.

    Due September 27th, this release is limited to 10,000 individually numbered copies and available exclusively from Dead.net. We highly suggest you grab a copy while you can so you can sit back, relax, and enjoy all the exclusive content we'll be rolling out.

    Prefer your boxed set byte-sized? The collection will also be available for HD digital download in FLAC and ALAC, exclusively at dead.net, on release day. You can pre-order it now too.

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  • #161
    Trainwrecked
    Joined:
    TS Reprise

    I forgot about that one KF, thanks for the reminder. I just put on the whole kit 'n kaboodle. I think '91 was their best year since '77.

    KF that ppst you wrote with list of Philly shows you went to. You seriously had tickets to a Motley Crue show and didn't go in so you could do balloons? Did you just lose track of the time or what happened that's crazy.

    Jim I did not picture you as a reading glasses guy :8

  • #162
    JimInMD
    Joined:
    DSO / Tuna

    I ended up having to be in DC Saturday, so no DSO Saturday for me. Next year for sure.

    Love the Hot Tuna discussion. Great band with lots of history. They put out an under the radar CD called and Furthurmore about 20 years ago that never seems to come up in discussion, but I'd personally put it above Burgers. I think it was recorded during the 1998 Furthur Festival tour or something like that. Long out of print, but I bet of you poke around it will present itself...

    Hot Tuna seems to be putting out newly released digital only shows like mad these days.. It seems every other day Tuna or King Crimson are letting something slip out of their vault.. Perhaps I should start buying more of them..

    Good timing for a palate cleanser, no new GD music for a couple weeks...

    https://www.amazon.com/Furthurmore-Hot-Tuna/dp/B00001U05F/ref=sr_1_1?ke…

  • #163
    ty627
    Joined:
    10-15-89 Appreciation

    I agree with Sixtus this was a sneaky hot show that got overshadowed by the next night.

    Good Times -> Aiko opener was so much fun
    Very good Victim and SOTM
    Not a clunker in set 2

    If they would have played the Let it Grow that Bobby started to go into after STOM would have been even better!

    Great call Sixtus!

    So about that DSO show in Pittsburgh. I had a blast! Lost my voice and sore as heck the next day from dancing. Met some kind folks too. As for the music I think the songs are very well played. Can’t wait to see them again. My lingering thought is how lucky I was to have seen the real thing 🙂✌🏻

  • #164
    KeithFan2112
    Joined:
    bright blue ball spinning spinning free

    Funny to hear Gimme Some Lovin' and Throwing Stones in the same discussion, since I downloaded the two of them on the same day several years ago. There was a time when I was a casual Dead fan, and I had just recently picked up on the Jam in the middle of Throwing Stones. So like the addictive personality I am, I went in online to supplement my collection of Dead music, which at that time was pretty much all of the nationally released multi-tracks.

    The Throwing Stones were all pretty good, but I enjoyed the Download Series best, with the Reprise. Some fine fine synth support while Jerry tears up the solo, and then there's another 5 minutes of the jam in the Throwing Sones "reprise", which is really just visiting the jam portion of the song again. This is glue. Strong stuff.

    I downloaded the following in that period:

    Dick's Picks 21:
    * Gimme Some Lovin'
    * Gloria"

    Dick's Picks 17:
    * Throwing Stones
    * The Mighty Quinn

    Dick's Picks 27 :
    * Throwing Stones
    * Baba O'Riley
    * Tomorrow Never Knows

    Road Trips Vol. 4 No. 2
    * Throwing Stones

    Download Series 11:
    * Throwing Stones
    * Throwing Stones [Reprise]

    In The Dark Bonus Track:
    * Throwing Stones (Live)

  • #165
    hbob1995
    Joined:
    Hot F...in' Tuna!!

    I saw the guys numerous times, acoustic and electric, and they were always Hot!

    Back in '75 they had a habit of playing all night. They played at my college, and at midnite they went off and they asked the TPTB if they could continue all night. They were told no, but that they could play one more song as an encore. So they came out and played one more tune FOR AN HOUR! Lol. The whole show, J & J were drinking something out of this bong type thing, so maybe that had something to do with their stamina! We were talking to them back stage and Jorma dropped his guitar pick. As he bent to reach for it, my friend stepped on his hand! I thought the whole show was going up in smoke! But no damage was done.

    Saw them in 2001 at the Kent Community Center in Kent, CT. Google that place! You cannot even believe anybody would play there. We were in the 2nd row. They had a stage that was about 2 feet off the ground. It was just Jorma & Jack on 2 folding chairs, playing acoustic. AMAZING! It was like seeing them in my living room. I think these guys aged better then JA did.

    Rock on

  • #166
    Vguy72
    Joined:
    Going back to the Jefferson Airplane / Hot Tuna discussion....

    ....if any of you have Spotify, they have approx 30 live Tuna shows available to stream.

  • #167
    Oroborous
    Joined:
    Lil Ricky, Stones/NFA

    Dennis, say it ain’t so, but right you are. All those years growing up watching Lucy we had no clue!
    https://en.m.wikipedia.org/wiki/Richard_Keith_(actor)

    9/2/80, believe that was my first Dew? Front row by Phil. First GA front row show, at good ole Crotchfester, and a real beauty eh! Wish they had the rest of the tapes for that one...
    Stones/NFA; yeah, saw that combo a bit too much over the years. Like any, if the galaxy aligned and the Xfactor was working I liked any song they did, but sometimes it was “oh, bummer, not again” Eventually it got so formulaic that you could predict The second set, if not the whole show.....”oh, their doing the key of E stuff, and they did Dew last night, so bummer, Stones/NFA tonight boys”......or some such banter. For a while it was mostly the NFA we were tired of, but then Stones/Lovelight kinda took its place and Bob burned that out too, imho....
    Sorry, don’t mean to be negative, just after 40 something years there are some tunes it helps to be in the mood for...
    Anyway, so far that’s my only nit pick with this box, too many Stones/NFA....

  • #168
    Sixtus_
    Joined:
    10/15/89

    ...Missed this anniversary by one day but it's still close enough for a shout out - 10/15/89 is a pretty great show (IMHO) but is often overshadowed by it's fully-released brother, 'Nightfall of Diamonds'.

    And contrary to Jimmy's stated lost love for TS > NFA, this one has it - but I am in the same camp Jimbo, I'll take a NFA > GDRFB any day . But this pairing does the job nicely, and the Not Fade Away is fairly jammed out. And who can really complain about a NFA chant to bring the boys back?

    But the real treat for me is the Crazy Fingers as well as the Estimated > Eyes; I mean, check out Jerry's midi-work on that Estimated. He's playin' a frickin' xylophone at one point. Totally cool although not for everyone. The Eyes rips along nicely, too. I'm a sucker for said paring.

    The first set is pretty good too - I always liked 'Let the Good Times Roll' as an opener - it, well, gets the good times rollin'. And, after a closer listen I'm now hearing the 'Victim or the Crime' here is the same one from Without a Net. Naughty, definitive. Which makes sense. Given that we know the next night's performance was recorded to 24-track, that means this show was too I would assume, in consideration of its appearance on W/O A Net. I'd love to see this one officially released. Would make a perfect companion piece.

    https://archive.org/details/gd1989-10-15.sbd.walker-scotton.miller.8329…

    Sixtus

  • #169
    frankparry
    Joined:
    Import fees

    Billn- got my second box today. First no charges, second £44 so balances out ok. Relieved. In a couple of weeks will probably forget that I promised not to buy 2020 DaP!

  • #170
    JimInMD
    Joined:
    Global Deliveries!! Whoo Hoo.

    Good to see boxes begin to arrive outside the US. I hope your first listens will be in line with mine. Great sound, inspired performances.

    I have to admit though.., this release is starting to lose it's new box smell. But with some deep tracks from '73 just two weeks away, I should be ok.

    After a couple/few listens.. there is one small item that is beginning to agitate my skip finger.. I think I saw Throwing Stones>NFA a couple (or a couple dozen) times too many. I know there are many that really like these two songs, but to me it had become formulaic and predictable by the mid to late 80's... well, for me it just doesn't go down as my all-time favorite song duo. I'll take a GDTRFB>NFA over TS>NFA any day of the week. First world problems I know. Still, a big thumbs up on this box after a couple weeks of listening.

    It also motivated me to hit a few other 80's shows. There were some high energy shows during this period. I didn't have my reading glasses on last night, and accidentally dialed the wrong show and hit play. I didn't start at the beginning rather post space, and then the fun was to try and figure out what show I was listening to. By the time She Belongs To Me came on, I knew it was Dick's Picks 21, 11/1/85. The Gimme Some Lovin' is pretty sloppy, but don't let that distract you from how high energy it is and even with some miscues they do a pretty good job of keeping it together and dialing the energy up. Jerry, in particular, kept things in high gear until the end until he delicately slides into She Belongs to Me. What a wonderful song. I wish they played this more than the ten times they did. And I forgot about the bonus tracks 9/2/80, Space>Iko Iko (that's how it was spelled on this release, but it was released posthumously after Dick left us)>Morning Dew>SleepyTimeInMD. I always liked this released, but I perhaps I am biased.

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Buckle up as we take a deep dive into Giants Stadium!

What's Inside:

5 Previously Unreleased Complete Giants Stadium Shows On 14 Discs

7/12/87 (24-track masters)

7/9/89  (24-track masters)

7/10/89 (24-track masters)

6/16/91 (48-track masters)

6/17/91 (48-track masters)

Blu-ray/DVD video of the complete 6/17/91 show, mixed in surround sound  Mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios Mastered in HDCD by David Glasser at Airshow Mastering with Plangent Processes restoration Individually Numbered, Limited Edition of 10,000

By 1987, the Grateful Dead had lived many of their nine lives but were about to embark on one not a soul had seen coming. In The Dark, their first studio album in seven years, had spawned a hit (A TOP 10 SINGLE FOR THE GRATEFUL DEAD?!) and "Touch Of Grey" begat a new generation with their fanny packs and their MTV and their undeniable quest to join the party already in progress. And boy, did the Dead let them in! But not without fine-tuning their sonic vibes to meet the new demand.

"The Swamp," as Giants Stadium was affectionately known, along with the grandstands the Dead had been frequenting, would seemingly equate with BIGGER and LOUDER, but the band "remained determined to give equal weight to the more subtle, oblique elements; to the exploratory improvisation and rhythmic complexities; to the fine details of the most heart-rending ballads as well as the weirdest dissonances in the jams."

With GIANTS STADIUM 1987/1989/1991, we retrace this journey from their 1987 breakthrough to their 1989 revelation ("the closest they ever came to sounding like a really polished stadium-level rock act, but the band’s penchant for breaking out of the constraints of song structure and into freewheeling improvisation will remind you just who you’re listening to here") to their transformative return in 1991, aided by elegance of Vince Welnick and Bruce Hornsby.

GIANTS STADIUM: 1987, 1989, 1991 features five previously unreleased shows that were recorded at Giants Stadium in East Rutherford, NJ on: July 12, 1987; July 9 and 10, 1989; and June 16 and 17, 1991. Originally recorded by John Cutler, each show has been mixed from the multitrack master tapes by Jeffrey Norman at Bob Weir's TRI Studios in San Rafael, CA, and mastered in HDCD by David Glasser at Airshow Mastering. The first three shows are mixed from 24-track masters. The final two from 1991 are the only Grateful Dead shows ever recorded to 48-track masters. We’re rounding things out with a little visual stimuli -  the entire multi-camera 6/17/91 concert recording on either two DVDs or a single Blu-ray, both with a surround mix by Norman.

Due September 27th, this release is limited to 10,000 individually numbered copies and available exclusively from Dead.net. We highly suggest you grab a copy while you can so you can sit back, relax, and enjoy all the exclusive content we'll be rolling out.

Prefer your boxed set byte-sized? The collection will also be available for HD digital download in FLAC and ALAC, exclusively at dead.net, on release day. You can pre-order it now too.

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Submitted by DeadVikes on Sat, 10/26/2019 - 07:42

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Yes, you are right it is missing. Can't believe it, what a huge mistake. You would think somebody would be proofing the content before it was made final. And it makes me think of Brent. I miss him. He left us way too young. I saw all my shows under the Brent era and I loved every minute. I have always had regrets about not seeing the boys after Brent passed. Of course the Band never came back to MN or Wisconsin after the 89 Alpine run. And I have no idea why. They played these two states every year before since I believe 73.

The 30 year look back is great, so much great music and video and so much more could be put out.

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17 years

Submitted by wilfredtjones on Sat, 10/26/2019 - 13:27

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Dave (of course!) forgets about Gainesville when describing the Lakeland show in the notes for the 30 Trips release. That had to be tongue in cheek on purpose though...2nd sentence and you have to read the word 'penultimate' literally as Lakeland was not the penultimate show of the tour, Gainesville was. The 2nd show Lakeland was the penultimate FL show of a 4 show tour that included a show in Atlanta (11/30/80 DaP 8) :-P

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Submitted by bclark on Sun, 10/27/2019 - 08:08

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Ordered 2 Blu Ray sets on Sept 20th and still nothing, status still stuck on "processing".

I realize "moving warehouses" but its been 5 weeks without any notification is just plain wrong. Not to mention
zero replies to my email inquiry.

"moving warehouses" excuse is getting very old. I guess I will wait a few more weeks and then I will contact my
CC and dispute the charges.

Not sure how a move from months ago, before the Giants Box Set was manufactured, could be affecting logistics on an item that should only be housed in the new warehouse. This box was announced in August. Are they unable to find their own warehouse? And you got the BluRay which is sold out. This is getting to be a nightmare year logistically for Rhino/dead.net.

Placed my order on the same day, 9/20, because I saw the Blu Ray was about to sell out. I've e-mailed three times and customer service won't even reply. The only thing I've gotten is the form e-mail (twice actually) acknowledging that their warehouse is generally snafu'd. I guess it's my fault for continuing to do business with this dumpster fire of a company.

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13 years 7 months

Submitted by nitecat on Sun, 10/27/2019 - 11:32

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Great sound, great performances. Classy box. Second listen almost complete, just one more 91 show.

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7 years 8 months

Submitted by DeadVikes on Mon, 10/28/2019 - 13:40

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It appears this box sold out and in just over a month. Fastest sell out since the limited edition 77 GSTL box.

The RFK box from 2017 is still there for $65 for two great shows. They didn't use Plangent on this one but it sounds great and is well worth it.

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9 years 9 months

Submitted by muleskinner_blues on Mon, 10/28/2019 - 15:14

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Behind as always, I just have to chime in to say I do not support 'Aiko'. If 'Iko' was good enough for the Dixie Cups, then god dammit, it's good enough for me.

Traveled to Milwaukee for the weekend to see our first Dylan show of the season. My first Girl of the North Country at show #27, it was a beautiful thing. Heavy piano (new upright piano in the middle-right of the stage) plus a lot of violin, on that one and the whole night. New drummer and secondary guitarist, so big changes for the Neverending Tour band this Fall. Also my first Can't Wait, It Takes Alot to Laugh and...Lenny Bruce. Why he busted that one out at this point, who knows, but he also has mannequins in formal wear on stage so that's the least strange decision I guess. "Never robbed any churches, or cut off any babies heads." A ringing endorsement for anyone, really.

New Bootleg series comes out this weekend, very pumped for the few John Wesley Harding outtakes. The sessions with Cash aren't that great but still kind of fun, and obviously a meeting of titans. They pre-released a version of Wanted Man from the sessions, we've heard Cash do it in live in the era (see San Quentin) but have never heard a Dylan version. Sloppy but fun to listen to, including references to both Hibbing and Dyess: https://www.youtube.com/watch?v=iiRMfb3Z9hg

Also, Dylan's Ring of Fire is a typical Nashville Skyline / Self Portrait era lark, but still funky: https://www.youtube.com/watch?v=x5SxmXsRyCQ

My stupid iPhone had issues syncing apparently which left me with about 3 full albums for the travels, plus an assortment of lonesome travelers. Fortunately one of the albums was 9/3/77, so listened to that several times. I think it's their best show ever...though as Jim says, I reserve the right to change my mind the next show I hear.

Guess I'm lucky and not so lucky...I finally received my box after a month of waiting(and I'min California), but one disc is badly scratched right out of the box, so waiting for Customer Service to get back to me. Quality has been slipping lately, bad discs in the PNW box and now the Giants box.
Never had any issue with any other artists' box set, just got the Hot Tuna Replica collection last week, and it's perfect , not a blemish.
Early Nat King Cole 7 Disc box coming released Friday, can't wait.

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Submitted by redemption searcher on Wed, 10/30/2019 - 15:23

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Finally got the time to open this box and listen to some of it, really glad the buildup to the Saint second set opener was in the dvd because they left it OUT of the movie back on Jerry's birthday for some stupid reason.

Customer service is a mess these days in Dead land! Email only for any questions/problems you may have, phone is only for ordering, and nice woman on the phone said it all went to hell when they left TN and moved to the SF bay area. You get a automated response email back and a "we'll get to you" response, and then...nothing. She said it can take 6-8 weeks to hear back! Huh? Guys-what happened?

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Submitted by Dave Sweeting on Wed, 10/30/2019 - 15:52

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Thanks Cousins for the heads up. I'm in Cali as well and my order still says processing

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13 years 7 months

Submitted by catfish-john on Fri, 11/01/2019 - 09:55

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THEY JUST WANT YOUR CASH. Too many issues with my orders this year. Sending me coffee mugs with no bubble wrap so they are destroyed on arrival. Customer Service cares nothing about fixing the situation. They reply with generic responses and don't even read emails. I am done with this company. Shame our favorite band cares so little for the fans that gave them the massive wealth they have accumulated. If Dead and Co isn't a big enough indicator that they are only in it for the money, look at the customer service on this site.

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Submitted by bigbrownie on Fri, 11/01/2019 - 14:35

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All I can say is WOW!!! This blu-ray was made for my system: Denon AVR and universal player, Mirage 5.1 speakers, and the reliable Samsung 55 inch LCD. I've never heard a video sound so good on this old stuff.

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Submitted by redemption searcher on Mon, 11/04/2019 - 04:33

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That makes me jealous, BigBrownie, I must admit! I bought my first Blu-ray player this year, but still opted for regular DVD for this as i wanted to use it on my MacBook Pro with headphones, and they've never accommodated HD DVDs. (Jobs of course knew streaming was the future, and annoyingly and stubbornly refused to make MacBooks with BluRay/HD optical drives). STILL haven't gotten the Fare thee Well 2015 box set with Trey from Phish, MAINLY because I could never decide whether to spring for the Blu Ray or get the regular. Still hasn't sold out though, I believe, despite being a limited edition maybe?, can't remember.

Anyway, can't wait to watch the '91 show again. Saw it on Jerry's birthday back in August; (as well as at the time-GREAT show), just so glad they included the buildup at beginning of second set on this release which they sliced out of the movie theater versions. Pissed me off!

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15 years 8 months

Submitted by unkle sam on Mon, 11/04/2019 - 06:42

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very sorry to hear about defective discs with this box, this is the best sounding box since spring 90 TOO. Love it, now, if there is a bad disc, I sure hope I don't have one, not again. Had 3 bad ones in PNW box and have been having trouble with the store for a while now, sent wrong size t shirt, sent t shirt after I cancelled order, it seems they just don't read their mail or even care if you are not happy. Now I must go thru the entire box including the blue ray to make sure I didn't get yet another bad disc. Bummer

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Submitted by redemption searcher on Wed, 11/06/2019 - 20:21

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7-9-89 was my first show, but I haven't listened to this in over 20 years and that was a audience tape, forgot how fricking good this show was! Killer stuff. All you 60s/70s stuff only people don't know what you're missing here. They were a different band, wiser, less out there, sure, but still rocking hard!

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10 years 5 months

Submitted by alvarhanso on Thu, 11/07/2019 - 19:51

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For those awaiting shipment, check your order status. I ordered on 10/25, and didn't get an email, but have been checking order status daily for the last week or so, and it looks like it finally processed and shipped, so hopefully those who ordered before me are also about to be receiving. Looking forward to diving in. Got DaP 32 Monday, which was better than my tracking estimate of Wednesday, ripped it, and have been listening on my commute, so just got to He's Gone when I got home tonight, so the meat of the show about to hit. A good show thus far, nothing really outstanding. It and Giants box will be the first non-Duane Era ABB I will have listened to since 9/6 when Fillmore West '71 hit my mailbox, other than some String Cheese webcasts, and listening to some recordings of band practices. Luckily for me, Gregg's voice allows my wife to be able to listen to Allmans all I want as long as it isn't a 40 min Mountain Jam. She can handle some Dead in the car, but when they go way out there or the singing is particularly rough, she lets me know it. She's gonna be disappointed she has to hear some Brent singing, she really doesn't like him. I hope Donna sounds good on the Sing Me Back Home on DaP 32, I love that tune, and will definitely play that in the car with the wife.

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Submitted by wave-that-flag on Sat, 11/09/2019 - 16:02

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Ordered Giants Stadium Blu-Ray Box 9/20/19. Order is still processing. Any help greatly appreciated!

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Submitted by marye on Sun, 11/10/2019 - 09:16

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send me a PM and I'll see what the Doc can do to improve the situation.
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Submitted by Chinacat68 on Sat, 11/16/2019 - 05:41

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SOLD OUT??!! Are you ever going to get more in? I was at every single one of these shows...I MUST have the box set!😍✌

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Submitted by Chinacat68 on Sat, 11/16/2019 - 05:44

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The opener RIPPLE at MSG on Halloween this year with Bobby signing solo was a beautiful tribute to Robert Hunter...and a gift for us Dead Heads...many thanks!❤✌

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5 years 9 months

Submitted by Hicks on Mon, 11/18/2019 - 22:46

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So what's the deal here, it's been two months since I placed my order and still nothing?

$160 seems like a lot to pay for the idea of some CDs.

Is this real life?

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17 years 1 month

Submitted by marye on Tue, 11/19/2019 - 08:52

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please send me a PM with the details and I'll see what the Doc can do.
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Submitted by wave-that-flag on Tue, 11/19/2019 - 18:37

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I'm waiting for my man
One hundred and eighty one dollars in my hand
He's never early, he's always late
First thing you learn is that you always gotta wait
I'm waiting for my man, ah work it now

I'm feeling good, I feel oh so fine
Until tomorrow, but that's just some other time
I'm waiting for my man, walk it home

(Apologies to Lou)

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Submitted by sstadts37 on Wed, 11/20/2019 - 11:35

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I feel you. I ordered the Giants Stadium digital box set on August 2. When it was released on September 20 I received an email with a link to download the shows. The link, however, was only for the 1991 show. Since that time, I have called and emailed multiple times to try and get the correct link. At one point they did resend the link to me but the link that was sent was the same one that was previously sent. So now I am 2 months and I still have not received all of my music. This has been, by far, the worst customer service experience I have ever been a part of.

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Submitted by MULLEM1 on Mon, 11/25/2019 - 08:58

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My Giants Stadium box order scenario is slightly different in that I received my order a couple months ago but the boxset itself was damaged badly in shipment. I requested an exchange two months ago and keep getting told, we are moving warehouses so there could be a delay.. A two month delay.. I have not opened my box as I don’t want to run into issues when the actual exchange happens- if it ever does. Agree with many posts in the overall bad experience, this has to be towards the top of the list for me. I guess I’ll continue to wait.. Or just decide to heck with it and keep my damaged shipment and play on.. These releases are expensive though, is it too much to ask for a boxset that comes as it should? I understand mistakes happen, but communication has to be better. It seems there is little of that unless I initiate it. What’s next? Time will tell.

Im still waiting too- love that cascading stealie on the shirt. I ordered 8-1-19. I did get all the other stuff on my order in multiple shipments including the blu ray box. I've heard the warehouse excuse since june I think. cust service people on phone are nice enough but when ur not too happy, it makes me laugh when they're like "waz ur favorite dead song" at end of call (obvious script question). lol. they don't even know who the dead are.

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16 years 11 months

Submitted by allman on Wed, 11/27/2019 - 04:17

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MWNJ, I received this response from Dr.Rhino on 11/18 concerning the shirt (I hope this helps with the status of your order):

YF Giants Stadium Retro Jersey Size XLarge is currently listed in our system as being on back order.
Due to issues with our current warehouse partner, we do not have an estimate on when this item will ship.
We can cancel this item, if you would prefer not to continue to wait for it to ship out to you.

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Submitted by ericmi on Wed, 11/27/2019 - 18:52

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Orderd the Giants Stadium box set as soon as it went on sale and still waiting . Called but still nothing. Poor service. I'm worried about ordering from here .This has become the new norm for dead.net

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4 years 6 months

Submitted by Leviathan on Sat, 11/30/2019 - 14:56

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I was told over the phone that my order would ship in mid-November. It’s now December and still no sign that this will ship anytime soon. At this point I’m wondering if I’ll ever receive it now that it’s sold out and there’s no indication that they are shipping out orders in the order they were received.

Here is another Post, because for some reason everything looks the same to me.
By the way, the Blu-ray sound is the best sound I have ever heard in my life. Man, could we get some more of these released? Still just memorized by the Eyes opener.

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7 years 1 month

Submitted by bclark on Sat, 12/14/2019 - 08:44

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ordered 2 (two) on Sept 20th and still stuck on "processing".

sent multiple emails/requests with zero response (only the super lame automated "warehouse" excuse).

wait over 3 months for an item to be shipped ? something is rotten at Rhino and its not just the CS.

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7 years 7 months

Submitted by Kengoesto11 on Sat, 12/21/2019 - 06:39

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I have been waiting like many for nearly two months and get no assurances or updates from CS. But I am waiting for the July 1978 Box which has now been removed from the Store. I have the Giants Stadium Box in pristine condition so if we go through the holidays status quo, I wonder if anyone would be open to a straight up trade - Giants Box for July 1978 assuming a similar excellent condition?

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Submitted by kabbu on Sun, 12/29/2019 - 07:55

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My Giants Stadium box order scenario is slightly different in that I received my order a couple of months ago but the boxset itself was damaged badly in shipment. I requested an exchange two months ago and keep getting told, we are moving warehouses so there could be a delay.. A two-month delay.. I have not opened my box as I don’t want to run into issues when the actual exchange happens- if it ever does. I agree with many posts in the overall bad experience, this has to be towards the top of the list for me. I guess I’ll continue to wait.. Or just decide to heck with it and keep my damaged shipment and play on. These releases are expensive though, is it too much to ask for a boxset that comes as it should? I understand mistakes happen, but communication has to be better. It seems there is little of that unless I initiate it. What’s next? Time will tell.

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8 years 8 months

Submitted by wave-that-flag on Sun, 12/29/2019 - 08:59

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Ordered the box set 9/20 and never received anything. Warehouse issues and all. Credit card was refunded late November but no one told me and order status still said “Processing” well thereafter—I know because I kept checking repeatedly. Then late December I get a surprise Dead net “Order on the Way” e-mail. Nice. On Dec 24th, Warner Music Group sends me an Invoice for the Giants Stadium Box set along with a Double CD by Swedish prog rock group The Flower Kings (entitled “Waiting for Miracles.”). “The Flower Kings are Back!” the cover sticker reads. The wife thinks I’m nuts cause I’m asking to see the packaging from the garage trash and asking if anything else came. No, just that one, she says humoring my CD affliction. Corporate wins again. The reselling vultures are still too pricey so reluctantly I rip copies from a friend. Bummer—this time I really wanted the box and toys for personal reasons. We all did who ordered. Let’s see what 2020 brings.....

Yes I still have the Giants Box and I am willing to trade for July '78. I prefer a person to person exchange to avoid any mess-ups, but I am in Jersey City , NJ so I don't know how that works for you. If you can think of a better trade method let me know.

I received the exact same thing. I don't recall my card getting refunded. Does this mean there is no resolving this issue? The 78 Box came at the same time no problem.

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Submitted by wheelhousetunes on Sun, 02/16/2020 - 07:29

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With purchase of this boxset, was it supposed to come with a digital download option for the HD FLAC's? The product description eludes to this. I received the box but never saw any download card and would like to get the high def tracks to compliment it. Thanks!

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Submitted by headdead on Sat, 02/29/2020 - 14:01

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I pre-ordered this and got the email that my order was on its way back in the fall. It never showed up and I waited a long time before contacting customer support. We went back and forth for months with me contacting them periodically for an update. They mentioned the warehouse issue and then finally created a new order. I then got the email stating that due to issues I would see a refund in 5-7 business days. The next week the box set was sitting on my driveway. Hopefully those out there who didn't get this get the same surprise. This is the only order I have ever had an issue with.

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Submitted by deadgroveway on Sun, 03/08/2020 - 06:02

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I am getting increasingly frustrated with Grateful Dead box sets. Every time I try and rip them to my non-iTunes system the data results in an unholy mess. Dave Pick's 33 doesn't make any sense, the Rutherford Box likewise. I am sure others are having similar problems and I have written to Dave to report. He's reporting this up the line as he's not responsible with pressings. I'd love to know what others are doing and whether there is a solution out there?

If I understand what you mean by metadata. I use cd-ex for all my ripping. There seems to be a "place" where all the cd info is kept. Sometimes I have to enter it all in and I always believe "no one" has sent it in yet. I believe cd-ex has an option to upload it once you type it in, but I never do. Sometimes you can have a choice of which data you want to use because it can give you several label options to choose from. I assume I-tunes has the same sort of data base and until SOMEONE sends the data in, it ain't there. I'm never quite sure what method they use to identify which cd you want to rip. Do cd's have an identifying code sequence in them? Purely based on track number and time of? Unsure. I sure about one thing, the less the cd is known, the greater the chance to track info will not be there. I just sucked in 7 albums of Igor & the Red Elvises,,,, only one had the info available, the rest I typed in. Generally with the Dead stuff at least, you don't have much to type since they can't fit that many songs on one cd. Unlike that bluegrass stuff, where there are 35, 2 minute songs,,,,,, all with titles that contain 37 words and special characters!

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https://store.dead.net/special-edition-shops/giants-stadium/giants-stadium-1987-1989-1991-boxed-set.html