• 1,227 replies
    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • marye
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    peter
    as noted elsewhere, something's not right here. Please send me a PM with your order details. Thanks.
  • peterVsenior
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    dead store ordering
    Why does the store accept international orders quoting postage to my destination then when I phone to find out what is happening to my order 2 months later be told international orders are not accepted? peter
  • peterVsenior
    Joined:
    dead store ordering
    I live in the UK and recently ordered daves picks 4 and other items from the store. I received no communication regarding dispatch and after sending several emails to customer service who always told me they had passed them onto the relevant dept for action, but I never got a reply. In the meantime I received an email informing an item on my order was cancelled but with no excplanation. I telephoned in the end and was told by someone called Zoe that the reason my order was cancelled was because international orders are not accepted. When asked why I could place a confirmed order and be quoted international postage she could not answer. Can someone please explain is this true and why is this allowed to occur. It is strange to encourage international business then not accept it. peter
  • Anonymous (not verified)
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    where is the JAMoftheWEEK?
    sweet niblits, where is the jam of the week?
  • marye
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    what browser/device/OS are you seeng it in? I'm not seeing this.
    Thanks.
  • stuman
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    so whats up with
    this search bar that only seems to show up on dead.net ? T on the bottom of the screen it has an X on it but will not go away ..
  • bcboot
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    Store is working great!
    Glad to see the store up and running with more music in stock Plus a 20% discount to boot!Finally got to order the Rotterdam 5/12/72 cd set today, so excited to hear the Dark Star on that one. Peace, ~bc.boot
  • marye
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    whew
    glad it saw the light...
  • Jason Wilder
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    Shippinig Charge: Watch Each Card You Play
    So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
  • marye
    Joined:
    if you're having download problems
    please tell us the OS and browser you're using. Thanks.
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17 years 5 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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4 years 5 months
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Greeting fellow passengers
Anyone know if Dr. bob Marks is still with us? Anyone know how to reach him?
Any help most appreciated

Jerry

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17 years 5 months
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I think he is no longer with us, but I'll see what I can find out.
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16 years 2 months
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Is the old site still running? There is still guest access and it looks like there are recent posts, but requests to reset my password go unanswered.

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4 years 5 months
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Hey there Y'all -
My Daughter was sorting through my records lately and found two unusual records (seem to be from a radio broadcast in 1981 on the NBC young adults network). If these are of value to the archive I would be glad to send them to the right person.
Thanks

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17 years 5 months
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That would be Nicholas Meriwether, who would be happy to hear from you.
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4 years 3 months
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Hi! I am trying to ask for permission to use a line from Scarlet Begonias in my book to be published. Do you have any advice on who I need to contact to do so?

I would email Nicholas G. Meriwether via speccoll@library.ucsc.edu.

The Library at University of California, Santa Cruz has this website guide & other contact info for The Grateful Dead Archive @ UCSC Special Collections & Archives:

https://guides.library.ucsc.edu/gratefuldeadarchive/welcome

ph. 831-459-2547

Special Collections and Archives
McHenry Library
University of California, Santa Cruz
1156 High St.
Santa Cruz CA 95064

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4 years 3 months
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Hi, who do I contact about a license to upload a cover song (like Ripple) to YouTube?
Thanks!

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17 years 5 months
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They still exist, but I don't think they're active. I think technology may have overtaken it all to some extent; it pretty much comes down to whether people still want to do things that way. It was fun to get those DVDs in the mail...
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13 years 11 months
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Is there anyway to get blueray of DEAD and Company two shows at the lockin festiful

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4 years
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I have an idea for an art project and I am wondering where is the best place to ask for tape covers with hand written set lists and / or cool drawings that aren't being used. I would 100% pay for shipping.

Rock on!

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17 years 5 months
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but you might also try the In Search of Stuff thread: https://www.dead.net/forum/search-stuff
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17 years 4 months
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I read that there had been a data breach on dead.net. Anybody know anything about that?

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4 years 6 months

In reply to by jvansyckle

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I’m not sure about that I just know I was bummed when I couldn’t log on last night. I’m GRATEFUL that the site is working again 😆

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9 years 11 months
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Hello. I was hoping that 30 Days of Dead 2020 will be coming our way in 2 weeks or so. Will there be an email announcement or banner on the main page? Thank you.

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7 years 8 months
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I just got a notice on the 2020 Almanac being available and I downloaded it to my Apple Books. This got me thinking- I collected all my hard copies back in the day and would like to download and add the ones I see here going back to 2013. All of the available links go to 2020. Any way to access the Almanac Archive? Always Grateful for your help.

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3 years 11 months
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i have been enjoying the 30 days feature. Problem is i downloaded Ship of Fools and the album info was from some band 'Bennie K' and their picture. Anybody else experience this? Wondering what i did. I am so not tech savy.
Thanks

Fatdag101, Re: Parish's B-Day, maybe it's in his book, Home Before Daylight.

Max Wishbone, wouldn't get too worried about the false cover art. You'd probably have to re-tag the files yourself but I don't want to get too technical here.

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3 years 11 months
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Hi MaryE!
I was just going through the archives marking all my shows and am surprised not to see 9/24/94 included. I understand it was billed as Phil & Friends (and no drummers), but wasn't that just a sleight of hand,( a la Hampton VA Warlocks) under the radar ticket sales at the time? I worked at the Warfield/Fillmore at the time and was fortunate enough to purchase tickets. Amazing :)
Thanks for everything!
Klickah

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3 years 11 months
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Been waiting 31 days for 2 shirts and a pair of socks...
Order not even shipped yet; is this normal?

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3 years 11 months
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Does anyone know how many tickets were generally sold as "mailorder" tickets directly from the Dead? As a percentage of total tickets sold.

Specifically, I am trying to figure out how many mailiorder tickets there were sold for the last show on 7.9.95

Lastly does anyone have any idea of the value of a used stub (ticket was used and half missing).

It has the hollogram (sp?)dancing bear , Grateful Dead, and 2 security strips. I also have the "This darkness got to give" letter that was handed out at these last shows, after the Deer Creek debacle.

Any help would be greatly appreciated.

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3 years 11 months
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Greetings all. I was wondering how to contact the label to request permission to use some Dead music on my stream. Unsure if I even need to honestly based on their overall bootleg policy as a band. Any help would be appreciated!

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3 years 11 months
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Greetings all. I was wondering how to contact the label to request permission to use some Dead music on my stream. Unsure if I even need to honestly based on their overall bootleg policy as a band. Any help would be appreciated!

Site glitched out, apologies for the double post.

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17 years 5 months
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Contact our licensing department at the following link and submit your request: www.wmgmusiclicensing.com
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3 years 11 months
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Hello, I am from Thailand, 1 week ago I found a Grateful Dead band shirt which it said was made in thailand I don't know if it is a copyright shirt or want to ask someone. Plz reply me

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9 years 4 months
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Hi, I was given a coupon code for a customer service issue with my Pnw box but didn’t use it yet. I misplaced it, is there a way that can be resent to me? Fishcane@gmail.com

I submitted a request but haven’t heard back and apparently no one answers the phone anymore
Thx!

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17 years 5 months
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send me a PM with the details and I'll see what the Doc can do.
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3 years 11 months
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Hey there.. I was really excited to win the 30 days of dead daily contest and haven’t received any contact and have looked everywhere to try and find Out who to contact or whatever so I don’t miss out.. any help is greatly appreciated!! Thank you!!

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15 years 9 months
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Hi and hope all is well from Talagante, Chile.
I have a file on my hard drive and it has many MP3's that say in the detail section "Tapers section" these files go back many years to 2008. My question is. at one time did the "tapers section" allow downloads ? I ask because these files were with my "30 days of dead" and I don't want to make extra work for myself while organizing. Thanks very much. Joe

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17 years 4 months

In reply to by A DeadHead In Chile

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Yep, selections from Taper's Section were downloadable for a good while, maybe a couple years. In fact, it created a little hubbub when downloading was made more difficult. Back in the day the selections were a little more eclectic with single tracks sprinkled in with longer clips. Taper's Section has since moved to a pretty much 3 streamable segments per week joint for quite a few years now.

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3 years 10 months
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Who do I contact to obtain merchandise licensing? Thanks!

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4 years 11 months
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it was never revealed to us the Date and Venue of yesterdays 11/30/20 version of "Brokedown Palace" from which show and where did it spring forth????? Thanks

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15 years 2 months
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Been a while ... just wondering why the photo of my pristine poster from 11/23/70, Anderson Theater, is no longer in the archive for that show.
Did you change the software or sumptin?

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17 years 5 months
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Several times, re site updates. Welcome back!
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6 years 11 months
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I am fairly confident i am in the wrong place to ask these questions, so here we go.
1.) How does one go about claiming a calendar won during the recent 30 days contest?
B.) Does there exist anywhere a studio recording of He's Gone?
3.) If you happen to be the woman spinning on the hill at Buckeye Lake in '94 wearing a white sundress, get a hold of
me please. Your name has unfortunately slipped my mind.

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14 years 4 months
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Does anyone know if the digi-packs that hold the CD's for the ALL MUSIC EDITION of this box set
(and for that matter, the box that holds the digi-packs and booklet) are the same bulky size as the
NON-ALL MUSIC EDITION, or are they possibly about the same size as a Dave's Picks CD that will fit
comfortably on my CD rack. It's hard to tell from the picture in the Store.
Love the collectable box sets, but I'm running out of room for bulky boxes, and would love to keep
my music on the shelf.
Thanks for any answers/Feedback > Goodnight
friscokid77

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17 years 4 months
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Shall we assume that All The Years Live is dead/caput? Seems to have been removed from the site as of 2/14/2021...

It’s larger than a normal CD, and as such won’t fit conveniently on a shelf with other CDs, definitely won’t fit on a CD rack. I don’t have my copy in front of me but if I had to ballpark it I would say it’s about 10”x10” square maybe. But it’s damn near tiny compared to the PNW box haha.