Technical Problems - Forums, Features, Etc.

Forums

Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

Download hiccup

Tried downloading Europe 72. Clicked all Download buttons, but Firefox only got about 8-10 of the songs. If this has happened to you, try the following: Contact Customer Service and explain the situation. Brings new meaning to the concept of immediate gratification! DeadNet Customer Service ROCKS!!! Jeff White

E72 Tour Map

Why don't any of the individual show threads get picked up by All Recent Posts? Conversation is always more interesting than recitation, so speak your mind and not someone else's.

I dunno

I'll find out.

JotW

I just found the jam for this week at about 7 p.m. Tuesday, and I started playing it. Then I did a little browsing, and when i tried to find it again I couldn't find my way back to it, so you can bet I am not turning it off until I have listened to the whole thing, which isn't such a bad thing to do in a motel in Wichita. And I am grateful for it, despite the difficulties. I'm not telling anyone what to do, but I wish folks would calm down a little before they go off on their rants. Maybe someone is doing all this for very little and we should just do our best to keep looking for things with patience. Box of Rain just started after China Cat/Rider. Nice, nice. I should add to the above, "Maybe you'll find direction around some corner where it's been waiting to meet you." That sure seems to be how it was for this jam with me this week. Thanks.

May 6 Jam of the week

Winterland from 12/11/72 is a great listen. Unfortunately, you won't find it if you're logged-in.Log out and then select JOTW from Features.

YES!

Again with the masterful research, sir! Ted, my hat's off to you again. With some luck, that information you provided there may prove valuable to the the people (person? hamster?) behind the wheel here as they (she? it?) try to resolve the problem and prevent as many future ones. (Maybe it looks fine from their end because they don't have accounts at the site they're responsible for maintaining???)

thanks guys

the link, meanwhile, is here, while we're figuring out where the disconnect is. I've reported this.

Meanwhile,

the not-being-logged-in requirement prevents the jam page from being cluttered with comments on the jam. No beef, no praise, no spam, just jam!!

we think

this is fixed now. Speak up if your reality is different...

Still

Getting "page not found" when logged in, works fine after logging out. I logged back in to see if that "reset" the page...still got the error message logged in. I'll try not to use the word "log" in any form for the rest of the day...

Yeah, it's still broken!

First one to put a comment on the page wins!

okay

this is pretty surreal.

well...

we are having trouble reproducing this problem. Stay tuned...

JOTW: Still isn't hapnin.

When I log off and access the Features > JOTW for May 6 - 12, a user name of ccasal appears in the work tab.... good luck!

Whoa

Time warp...I just opened the site and the home page greeted me with the Warlocks Box announcement, its bundle with RT 3.4, and the WB vinyl box set. Checked the forums, went back to the home page and was transported back to today. I'm pretty sure it isn't April 1 today, but now I'm starting to wonder. If I can just figure out how to control this time-travel thing, I'll be having some kind of fun. Otherwise, this is the strangest thing that's happened to me so far today....

well

must have been a fleeting time warp because we seem to be back where we should be now...

Help to Identify a Grateful Dead item

Hi - I was wondering if you could tell me which would be the best forum to try to identify a item from the Grateful Dead. My friend has this hookah that he was told was given to a man who helped the Dead set up their stages back in the 1960's-70's. The story is that someone from the band gave this to him. It is a bear head hookah and I can post pictures. It has two symbols on it, that my friend says identifies it to the Dead. I was wondering how do I post photos and which forum would be one I would have the best responses on. Thanks. Judy

the best thing to do

would be to post the photos on your own site and post a link here. As for where to post, the best place would probably be the Your Own Storefront topic in the forums.

Help to Identify a Grateful Dead item

Thanks - but I didn't make this - I want help to identify it - isn't there a better forum that fans from the 60's or 70's might recognize this on ?

well

perhaps someone else has other suggestions. You might post a photo to Fan Photos and see if anyone has any thoughts.

yup

post it in fan photos, title it "help identify", and it should show up in the forums, shouldn't it, marye?

yup

although he's got it posted in Storefront now, so have at it. I misunderstood that the purpose was identification rather than vending, but hey, we'll work it out.

No shows in "Shows by Year"

As before, clicking on "Shows & Lyrics" then offers the nav-link to "Shows by Year": http://www.dead.net/shows But now, no by-year folders appear on the page and instead only this text appears: "No shows for this date." Um, where'd them year-folders go? [Running Mac OSX 10.6.8, most-recent Firefox and Safari.]

thanks

I'll report this.

Really bizarre maneuvering

Around the site when you don't know page-to-page if you'll still be logged in. Working on this one? I never appear to be logged in on the home page, sometimes yes and sometimes no in the forums. And even when yes in the "recent posts" listing, it can turn into "no" if I actually open up a topic. Help!

yeah, I know

I have just filed a report to this effect with the tech guys.

thanks much

this is one reason I'm holding off starting all these new vine topics. I'd like to see things settle down a bit first...

WRT the dual login issue

try clearing your cache and deleting your cookies and see if that helps, and please let me know! Thanks!

I'm thinkin' it's those pesky

aviary simians. I'm having the same problems...dunno when I'm logged in or not, so um....uh...ok!

That would explain lots of things, johnman

Especially if you've been slipping them that fermented yak milk again. I seem to be back to normal, or as normal as I ever am...

weirdness

abounds around here. Last night when I logged in someone with the handle relating to greenchiles was logged in like a thousand times. At around 5:30 this morning the two main E72 threads and the announcement about preauthorizing were not on the first page. Now I see they are. Maybe I got into that yak milk accidentally....

I have passed along

this concern!

this should be fixed

let me know if you have further issues along these lines...

Style Sheet Problems

Mary, Over the past 3 days, I have been having terrible problems with loading any page on Dead.net. The "style" of the page is missing - only white background, no logo. Sometimes a box containing snippets of code and error information. I got this in different forms with both Firefox 6.0 and Mac Safari 5.1 on a Max OS 10.6.8. Today, after clearing caches, browsing history, and all website data and then resetting/restarting browsers, Firefox now works. But, Safari still does not render Dead.net correctly. Safari shows an error when attempting to download the page. This error is: "too many HTTP redirects" from "http://www.dead.net/sites/all/themes/deadnet/style.css" Clearly, the style sheet has been modified and now has a coding error - probably a self-referencing HTTP link. Please pass this along to the website coders. Thanks, Ed

And a lot

Of posts appear to have been randomly scrambled, chronologically?

I will pass all this

along to the tech folks

Dear Mr. Spamheadface,

Your presence is requested somewhere other than here. Thank You for your time, Everyone else.

Taper's Section?

Although this week and next are showing (getting ready for Labor Day?) when you hit the link to the page it says "Page not found".

Is this vacation week?

Will we have a Tapers Section feature this week, as well as a new Trivia question? FYI, GD Radio, an internet radio station I listen to occasionally on Squeezebox, was wiped out over the weekend. It is based in Connecticut.

Tapers Section

is up: http://www.dead.net/features/tapers-section/august-29-september-4-2011

take penis, point into wind, and release.

come on guys, for fuck's sake.there has been glitches on dead.net for a while now; especially the Shows section. why suddenly split into 4 or 5 pages instead of one listing for each year? and when it does eventually load there's a weird bug in the system. it's 2011; sort out the site that people want to use. i have never experienced this on ANY other site, large or small. get your shit together. for a band that used to invest in cutting-edge technology this is piss poor; archive and photo section continually stretches pictures or makes them disappear. what on EARTH is going on? the archive should be immaculate; some of the planet's crappiest artists have smooth, elegant websites that are head and shoulder's above this one. you have a magnificent library that is treated as some kinda college scrapbook. gone are the days when you led the way.

exhaustion

apologies to all the sensitive souls out there for the language, but surely you don't begrudge me exasperation at the consistent niggles that drench dead.net. i know people who are impeccable at web design; shall i pass the names on to you?

and this week's JOTW is...

a bit late as the clock is approaching noon central time. The mercury is already at 90 F.I'm interested in leaving the '80's behind and enjoying a '73 to '77 clip. Thanks to David in advance

Jam of the Week

changes on Friday, no? Hence it is due to change tomorrow. This week's is still here

gigantic avatar

the avatar i selected takes up 50% of the page. i tried to delete the picture, but the avatar covers the delete picture button. Mac OS X 10.6.8 thanks

weirdness abounds

strange happenings in the Show & Lyrics section too; instead of one page for the individual shows in a year like before, now separated into 3 or 4, each taking way too long to load.also, photos in the archive going way outside the site frames. the archive and photo section really is the worst designed i've seen on a site. please take a tip from some of the photographer's of the Dead's site's and arrange in that way. it just makes all that rich history come alive.

Happy Labor Day

Did the tech staff enjoy the holiday? Tapers Section for 2011 Sept 5 did not appear today.

here

it is

New layout - no access to inbox, PM's

Today the layout of the site (most notably the forums) has changed. Now there seems to be no way to access one's inbox or send PM's. Also when accessing a member's profile (e.g. admin, to point this problem out), the possibility to send that member a PM also seems to have gone.

hi,The PM's should be fixed

hi, The PM's should be fixed now. We recently upgraded the back-end architecture of Dead.net, so there may be some things that operate differently now... hopefully they will be minor and will not adversely affect user experience. thanks, Admin

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November 1, 2012 - 5:06pm

#81

wilfredtjones

Joined:
June 4, 2007

marye

IE9. I'm not very happy with the 30 days comment setup...I can't comment without logging in to Facebook... I just downloaded Firefox and the downloading/contest entry system works fine with it. Thanks for helping.
November 1, 2012 - 4:29pm

#82

marye

Joined:
May 26, 2007

what version of IE?

thanks.
November 1, 2012 - 11:17am

#83

marye

Joined:
May 26, 2007

okay

I've passed this on.
November 1, 2012 - 11:14am

#84

wilfredtjones

Joined:
June 4, 2007

30 days

Links not working. Some people still use IE these days. Also, can't post comments: Not everyone uses Facebook!
November 1, 2012 - 10:12am

#85

marye

Joined:
May 26, 2007

unkle sam

I can't reproduce this problem, it's working fine for me. What browser/OS/etc. are you using? Thanks!
November 1, 2012 - 9:30am

#86

unkle sam

Joined:
October 3, 2008

30 days of the dead

as much as I want to, I can not enter the contest today or download the song, I have tried every avenue available that I know of and nothing, the song plays, (could it be the best and longest Sugaree ever?), but nothing when you click on the enter or download button. Anyway, the answer today is.........., this is a good one.
September 15, 2012 - 11:00am

#87

marye

Joined:
May 26, 2007

thanks, will pass this on

appreciate the detailed report
September 15, 2012 - 7:53am

#88

Mike Edwards

Joined:
June 17, 2007

Redesign Issues

Here's a few: • the Last Post link at the top of the page is not acutally a link. It looks like one, but there seems to be no action associated with it. (Edit: I checked the source code of that section, and there is code for a link, but that's not how it's playing on the rendered page; I'm guessing something runs afoul prior to those lines, which leaves this section's code invalid.) • Cookies don't seem to be working properly. It seems like I have to log on to the site every time I visit it, but even then, it's not clear if I'm logged in or not. Here's an example. When I first hit the site this morning, there was a message that I had a message; I clicked the link and was taken to the message. I typed my response and then hit Send Message, which took me to a login screen. I logged in at that point (didn't we used to have a "Remember Me" checkbox?), and was then taken to the home page, but the response to the message that I had typed was gone. • It's a small thing, but the Preview function for posts doesn't render/display in the same way as the actual post; the subject line is regular text, as opposed to the fancy style that I've quickly become a fan of. And here's my system info if the techies ask: Firefox 14.0.1 running on Kubuntu 12.04.1 LTS. Thanks.
August 31, 2012 - 7:59pm

#89

wilfredtjones

Joined:
June 4, 2007

pages not loading, taking forever to load...

...and any guesses why the only image available on the show description pages is one of the Summer Tour 1995 poster? Seems like they're just putting lipstick on the pig with the recent changes. Not really fixing the underlying problems, just fancying it up a little...might as well (I guess).
August 30, 2012 - 1:14pm

#90

marye

Joined:
May 26, 2007

the way I got around this when it happened to me yesterday

was that I fired up a different browser, went to dead.net and logged in, logged out, copied the url of the login page, and pasted it into the original browser. Worked like a champ and I haven't had the issue since. Whether it will work for you I dunno, but I've also asked the tech guys if they have more reliable info than my blundering around.