• 1,228 replies
    marye
    Joined:
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Comments

sort by
Recent
Reset
  • marye
    Joined:
    this is a test
    to see if I can replicate wilfred's difficulty with this thread...
  • Anna rRxia
    Joined:
    No more spammers here at dead.net
    And a big hand to the person who threw a net over that (with a filter?)!
  • wilfredtjones
    Joined:
    hey Ted
    Pm me and I'll hook you up with the info.
  • Gr8fulTed
    Joined:
    Finding a show in the Taper's section
    How do I find a particular show in the Taper's section, specifically from 10/18/80 and 10/19/80? Cosmicbadger had created a list of vines ( where is it now?) and I think there is a similar document for the Taper's section.
  • marye
    Joined:
    jedi
    send me a PM with the details and we'll try to get this straightened out.
  • jedibob
    Default Avatar
    Joined:
    Store customer service
    I simply want to change my shipping address for my Dave's Picks 2013 subscription. Unlike virtually every other online retailer, I am unable to manage my account and order information in the Dead.net store. I had hoped by now that the store would have transitioned into a user-friendly arena. I phoned the customer service hotline and was told that I could make no changes to my order! The first volume of the 2013 Dave's Picks subscription is still roughly two months away from actual shipping, but no changes can be made. Ridiculous. I have already been billed and paid for an entire year worth of music that I need to have shipped to a new address and am having difficulty being told that this is not possible. I know that is indeed possible but wish that I didn't have to traverse so many hoops to get it done. What needs to be done? Who can help?
  • marye
    Joined:
    if you mean
    whether the chat room, the search tool, and the who's online features are on the to-do list, yes. In the meantime, you can get a list of who's online by going to the chat link above; the list is on the right of the chatroom page. It is, as noted earlier, a list of who's online, not who's in the chatroom at this juncture. As to community, well, it's not like it can be artificially generated, whatever tech snake oil guys say. The members make it happen, we just have a venue and try to manage it as well as we can within the constraints we've got.
  • Anna rRxia
    Joined:
    The new dead.net website
    Is more oriented toward sales than community. I hope sincerely that they are working out the kinks raher than moving to this as a permanent format. It was useful to know who was on line. The old search engine functioned better than the new one. One good thing about this format is that the spammers seem to be pretty much banished. I hope dead.net can get the best of both worlds together when they bring the Chat Room out ofBeta and get the whole catalog once again on line. It is beyong me that this whole project was taken up at Christmas time when most retailers are doing more than 40% of their year-long business. Ah well, I have long ago stropped trying to fathom the mysertium tremendous powers behind Rhino on Grateful Dead issues.... So, my questions is: Does Rhino plan to go back to the old format once the bugs are worked out?
  • marye
    Joined:
    cool stuman
    thanks!!
  • stuman
    Default Avatar
    Joined:
    i got it
    i got it taken care of ,, thnx MaryE
user picture

Member for

17 years 5 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
user picture

Member for

4 years 5 months
Permalink

Greeting fellow passengers
Anyone know if Dr. bob Marks is still with us? Anyone know how to reach him?
Any help most appreciated

Jerry

user picture

Member for

17 years 5 months
Permalink

I think he is no longer with us, but I'll see what I can find out.
user picture

Member for

16 years 2 months
Permalink

Is the old site still running? There is still guest access and it looks like there are recent posts, but requests to reset my password go unanswered.

user picture
Default Avatar

Member for

4 years 5 months
Permalink

Hey there Y'all -
My Daughter was sorting through my records lately and found two unusual records (seem to be from a radio broadcast in 1981 on the NBC young adults network). If these are of value to the archive I would be glad to send them to the right person.
Thanks

user picture

Member for

17 years 5 months
Permalink

That would be Nicholas Meriwether, who would be happy to hear from you.
user picture
Default Avatar

Member for

4 years 4 months
Permalink

Hi! I am trying to ask for permission to use a line from Scarlet Begonias in my book to be published. Do you have any advice on who I need to contact to do so?

I would email Nicholas G. Meriwether via speccoll@library.ucsc.edu.

The Library at University of California, Santa Cruz has this website guide & other contact info for The Grateful Dead Archive @ UCSC Special Collections & Archives:

https://guides.library.ucsc.edu/gratefuldeadarchive/welcome

ph. 831-459-2547

Special Collections and Archives
McHenry Library
University of California, Santa Cruz
1156 High St.
Santa Cruz CA 95064

user picture
Default Avatar

Member for

4 years 3 months
Permalink

Hi, who do I contact about a license to upload a cover song (like Ripple) to YouTube?
Thanks!

user picture

Member for

17 years 5 months
Permalink

They still exist, but I don't think they're active. I think technology may have overtaken it all to some extent; it pretty much comes down to whether people still want to do things that way. It was fun to get those DVDs in the mail...
user picture
Default Avatar

Member for

14 years
Permalink

Is there anyway to get blueray of DEAD and Company two shows at the lockin festiful

user picture

Member for

4 years 1 month
Permalink

I have an idea for an art project and I am wondering where is the best place to ask for tape covers with hand written set lists and / or cool drawings that aren't being used. I would 100% pay for shipping.

Rock on!

user picture

Member for

17 years 5 months
Permalink

but you might also try the In Search of Stuff thread: https://www.dead.net/forum/search-stuff
user picture

Member for

17 years 4 months
Permalink

I read that there had been a data breach on dead.net. Anybody know anything about that?

user picture

Member for

4 years 6 months

In reply to by jvansyckle

Permalink

I’m not sure about that I just know I was bummed when I couldn’t log on last night. I’m GRATEFUL that the site is working again 😆

user picture

Member for

9 years 11 months
Permalink

Hello. I was hoping that 30 Days of Dead 2020 will be coming our way in 2 weeks or so. Will there be an email announcement or banner on the main page? Thank you.

user picture

Member for

7 years 9 months
Permalink

I just got a notice on the 2020 Almanac being available and I downloaded it to my Apple Books. This got me thinking- I collected all my hard copies back in the day and would like to download and add the ones I see here going back to 2013. All of the available links go to 2020. Any way to access the Almanac Archive? Always Grateful for your help.

user picture
Default Avatar

Member for

3 years 11 months
Permalink

i have been enjoying the 30 days feature. Problem is i downloaded Ship of Fools and the album info was from some band 'Bennie K' and their picture. Anybody else experience this? Wondering what i did. I am so not tech savy.
Thanks

Fatdag101, Re: Parish's B-Day, maybe it's in his book, Home Before Daylight.

Max Wishbone, wouldn't get too worried about the false cover art. You'd probably have to re-tag the files yourself but I don't want to get too technical here.

user picture

Member for

3 years 11 months
Permalink

Hi MaryE!
I was just going through the archives marking all my shows and am surprised not to see 9/24/94 included. I understand it was billed as Phil & Friends (and no drummers), but wasn't that just a sleight of hand,( a la Hampton VA Warlocks) under the radar ticket sales at the time? I worked at the Warfield/Fillmore at the time and was fortunate enough to purchase tickets. Amazing :)
Thanks for everything!
Klickah

user picture

Member for

3 years 11 months
Permalink

Been waiting 31 days for 2 shirts and a pair of socks...
Order not even shipped yet; is this normal?

user picture
Default Avatar

Member for

3 years 11 months
Permalink

Does anyone know how many tickets were generally sold as "mailorder" tickets directly from the Dead? As a percentage of total tickets sold.

Specifically, I am trying to figure out how many mailiorder tickets there were sold for the last show on 7.9.95

Lastly does anyone have any idea of the value of a used stub (ticket was used and half missing).

It has the hollogram (sp?)dancing bear , Grateful Dead, and 2 security strips. I also have the "This darkness got to give" letter that was handed out at these last shows, after the Deer Creek debacle.

Any help would be greatly appreciated.

user picture
Default Avatar

Member for

3 years 11 months
Permalink

Greetings all. I was wondering how to contact the label to request permission to use some Dead music on my stream. Unsure if I even need to honestly based on their overall bootleg policy as a band. Any help would be appreciated!

user picture
Default Avatar

Member for

3 years 11 months
Permalink

Greetings all. I was wondering how to contact the label to request permission to use some Dead music on my stream. Unsure if I even need to honestly based on their overall bootleg policy as a band. Any help would be appreciated!

Site glitched out, apologies for the double post.

user picture

Member for

17 years 5 months
Permalink

Contact our licensing department at the following link and submit your request: www.wmgmusiclicensing.com
user picture

Member for

3 years 11 months
Permalink

Hello, I am from Thailand, 1 week ago I found a Grateful Dead band shirt which it said was made in thailand I don't know if it is a copyright shirt or want to ask someone. Plz reply me

user picture
Default Avatar

Member for

9 years 5 months
Permalink

Hi, I was given a coupon code for a customer service issue with my Pnw box but didn’t use it yet. I misplaced it, is there a way that can be resent to me? Fishcane@gmail.com

I submitted a request but haven’t heard back and apparently no one answers the phone anymore
Thx!

user picture

Member for

17 years 5 months
Permalink

send me a PM with the details and I'll see what the Doc can do.
user picture
Default Avatar

Member for

3 years 11 months
Permalink

Hey there.. I was really excited to win the 30 days of dead daily contest and haven’t received any contact and have looked everywhere to try and find Out who to contact or whatever so I don’t miss out.. any help is greatly appreciated!! Thank you!!

user picture

Member for

15 years 10 months
Permalink

Hi and hope all is well from Talagante, Chile.
I have a file on my hard drive and it has many MP3's that say in the detail section "Tapers section" these files go back many years to 2008. My question is. at one time did the "tapers section" allow downloads ? I ask because these files were with my "30 days of dead" and I don't want to make extra work for myself while organizing. Thanks very much. Joe

user picture

Member for

17 years 5 months

In reply to by A DeadHead In Chile

Permalink

Yep, selections from Taper's Section were downloadable for a good while, maybe a couple years. In fact, it created a little hubbub when downloading was made more difficult. Back in the day the selections were a little more eclectic with single tracks sprinkled in with longer clips. Taper's Section has since moved to a pretty much 3 streamable segments per week joint for quite a few years now.

user picture
Default Avatar

Member for

3 years 11 months
Permalink

Who do I contact to obtain merchandise licensing? Thanks!

user picture

Member for

4 years 11 months
Permalink

it was never revealed to us the Date and Venue of yesterdays 11/30/20 version of "Brokedown Palace" from which show and where did it spring forth????? Thanks

user picture

Member for

15 years 2 months
Permalink

Been a while ... just wondering why the photo of my pristine poster from 11/23/70, Anderson Theater, is no longer in the archive for that show.
Did you change the software or sumptin?

user picture

Member for

17 years 5 months
Permalink

Several times, re site updates. Welcome back!
user picture

Member for

7 years
Permalink

I am fairly confident i am in the wrong place to ask these questions, so here we go.
1.) How does one go about claiming a calendar won during the recent 30 days contest?
B.) Does there exist anywhere a studio recording of He's Gone?
3.) If you happen to be the woman spinning on the hill at Buckeye Lake in '94 wearing a white sundress, get a hold of
me please. Your name has unfortunately slipped my mind.

user picture
Default Avatar

Member for

14 years 4 months
Permalink

Does anyone know if the digi-packs that hold the CD's for the ALL MUSIC EDITION of this box set
(and for that matter, the box that holds the digi-packs and booklet) are the same bulky size as the
NON-ALL MUSIC EDITION, or are they possibly about the same size as a Dave's Picks CD that will fit
comfortably on my CD rack. It's hard to tell from the picture in the Store.
Love the collectable box sets, but I'm running out of room for bulky boxes, and would love to keep
my music on the shelf.
Thanks for any answers/Feedback > Goodnight
friscokid77

user picture

Member for

17 years 5 months
Permalink

Shall we assume that All The Years Live is dead/caput? Seems to have been removed from the site as of 2/14/2021...

It’s larger than a normal CD, and as such won’t fit conveniently on a shelf with other CDs, definitely won’t fit on a CD rack. I don’t have my copy in front of me but if I had to ballpark it I would say it’s about 10”x10” square maybe. But it’s damn near tiny compared to the PNW box haha.