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    clayv
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    "Welcome to the 10th year of the Dave's Picks series! We're amazed and humbled that this community of Dave's Picks fans keeps growing, and we just wanted to let you know how much we sincerely appreciate your support of and interest in the series. We started in 2012 with 12,000 of each release, and now we've more doubled that, with 25,000 in 2021. Wow! We keep working as hard as we possibly can to bring you the best, most exciting Grateful Dead shows in the vault. Our 2020 releases included music from 1977, 1974, 1984, and the latest, biggest release yet in the series, the two complete Hartford shows from 1987. Looking ahead, we've selected two exceptional, A+ Dead shows for Vol. 37 (more on that in the video below) and 38, as well as the Bonus Disc that will come with Vol. 38. Big year ahead! As we head into the 10th year of the series, there's no end in sight. We love what we do, and have loads of plans and ideas for the next few years. Onward to more great music!"

    David Lemieux
    October 2020

    Times may be trying but the music has never and will never stop! Keep the momentum going by doing the Dead all year long with a Dave's Picks 2021 subscription. We're taking the production run up one final time - to 25,000 - for each of the four Dave's Picks 2021 releases. We'll also be doing things a wee bit differently this year - subscribers will be the first to receive their Dave's Picks. A la carte sales will go up on street date (no more pre-orders) and if you don't subscribe - we highly encourage you to - you'll want to be ready and waiting because these releases sell out within hours. Hours - no hyperbole.

    In addition to the four releases in 2021, totaling 12 CDs, you’ll also get the subscription exclusive bonus disc, which has proven to be one of the most highly sought-after collectables we release, and free domestic shipping. Subscriber bonus discs will not be released outside of this offer. Early bird subscribers can nab a sub at $99.98 (regular pricing will be $115.92).

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  • hendrixfreak
    Joined:
    Need-a-new-release syndrome...

    If I recall correctly, the apogee of this syndrome occurred perhaps 5 years ago when the discussion veered toward whether to let the mashed potatoes touch the pork chops as one chowed down on dinner.

    Blew my mind. Yet, I'm still undecided on that point....

    Next up: the DaP 38 reveal, sometime in December, which starts Tuesday. I'm all ears. And looking forward to that flamethrower discussion... if we have weeks to go to word on DaP 38, I'm all flamethrower all the time.

    Whatever that means.

  • JimInMD
    Joined:
    Guitars Hand Grenades and Grateful Dead

    It's all about the aim, Oroborous.. When used properly and with good aim, hand grenades will cause no harm to the vermin that annoy you and will usually convince them to relocate to a different part of the county. The same can be said about deft usage of a high quality, accurate flamethrower (which gets considerably harder when the mice make it indoors..) perhaps a topic for another day perhaps.

    I knew you techies would have more to say on tone and style over the years. Interesting discussion, many thanks.

    A little more on the modifications made on the Nash Strat over the years.. the first guitar Jerry began to heavily modify.

    https://www.guitarworld.com/news/jerry-garcias-alligator-fender-strat-i….

    When vermin control takes center stage.. yes, we need a new release.. (or at least word of what the new release is going to be)

  • hendrixfreak
    Joined:
    I think I inadvertently dropped a grenade...

    Okay, a couple comments. Yes, Oroborous, the flip side of getting different sounds with different guitars is the way a player can sound like him or herself on different axes. True and good point.

    Um, Keef has 500 effin' guitars?! Okay, that's just ONE TOO MANY.... 499? Okay. But 500?? That's just over the top! (Confession: I have three useful acoustics; my fav is a Martin D-35. I have five electrics and have been playing the '64 Gretsch 6120 hollowbody a lot lately, and the aforementioned SG in open D.)

    Lastly, LedDed, I too -- if forced -- would pick Jer's Nash Strat on the Euro tour as my favorite sound, but you're right, one can't separate the Strat from the peak music and improvisation.

    I do own an American SG and an American Strat and love playing both (if crudely). I'd say, the Fender needs more power to achieve its signature tone, while the SG kinda needs to be restrained. The SG was more expensive and I feel the components are of higher quality. To me, the SG stays in tune better. I can tune from standard to, say, open D, on the SG for some fingerpicking and the SG holds the tuning more accurately than the Strat.

    Of course, Jer's choice of instrument -- as someone pointed out -- also must be evaluated/enjoyed in relation to the instrument choices of the rest of the band, particularly Bobby. And yes, I liked Bob's ES335 tone best in the Euro setting. Gawd, what a tour! Maybe time for another full show from that insane run. I still marvel that me and two pals took 2 1/2 years to work through that 22-show box. Some of those four-disc shows required sleep-overs, though I do recall a few moderately perilous drives home after a 3 1/2 hour Euro show.

    Good stuff. What's next? Oh yeah, DaP 38 (big '73 show) and that 2021 fall '72 box! (I need to get out and socialize, obviously....).

  • daverock
    Joined:
    Guitars

    I wonder if Jerry changed guitars at all during individual sets? He doesn't seem to have done, although as I write this, I do have a distant memory of him changing to a strat for Space in one of the late period dvds - maybe in the View From the Vaults series.

    I agree that Bob's guitar playing sounded much stronger when he was playing the Gibsons. Watching that Egypt show, one of the factors I am not so keen on is his sound. It looks as though he is playing an Ibanez. The sound is quite cheap and tinny. And if that wasnt bad enough, he also plays lot of slide on it.

    Imagine what Jerry could have done with a guitar like the one pictured to the left of this message. Big River etc could have really shone.

  • Oroborous
    Joined:
    UJB playing to the times

    LD, I agree with much of your post Sir, but feel I must respectfully disagree and provide rebuttal about the slanderous over generalization about JGs diminishing skills, sloppiness, and laziness in the eighties.
    I will fully agree that his personal issues and overindulgences could negatively impact his proficiency at times.
    But I believe he, like most that play that much for that long, continued to grow in versatility, ability, and knowledge.
    Yes the overall arrangements and cohesiveness of songs was affected due to lack of band rehearsal, they’ve all admitted to that, and yes this could be attributed to him, and yes he unarguably had occasions of terribleness, but even during his worst times he always had a guitar with him...name a era and his M.O. was always a tv, a guitar, a pack of smokes, and yes sometimes other more destructive things. But he always kept playing! His supposed only complaint about E72 was they didn’t play enough. He always played as much as possible, and when you did get the real deal I argue he was continually evolving.
    As far as gizmos and distortions;
    1) he always loved that sort of thing, there just was way less reliable stuff back then, and
    2) they always played to the times!
    Whether consciously or not, from sixties psychedelic, to early 70s “country” rock, disco, to yes, harder rock, they always tastefully reflected the times without selling out or over doing what was en Vogue. So I think his use of such was for these reasons rather than being “lazy and sloppy“.
    Personally, I argue they OVERALL became a more professional, including lights and sound, band. There were times in the seventies when they'd tune before almost every song, for longer then the song, and still be outta tune. That didn't happen much later on. They’d tune less often and in less time.
    Certainly everyone has preferences and is entitled to their opinions, I’ve just never liked generalizations, either pro or negative. No offense, for the sake of conversation just contesting that point.
    Peace!

  • LedDed
    Joined:
    Close Encounters

    Remember, close only counts in horseshoes and hand grenades.

    Chiming in on Jer's ever changing stable of axes, the best playing I ever hear out of him is on Europe 72. The whole tour, with Bickershaw Festival being to me the all-time high water mark for both he and the band. That cream colored Strat originally gifted him by Graham Nash is my all time favourite Jerry sound. But it goes hand in hand with his playing; he was then at the very height of his powers.

    Gibsons, to me, sound fuller and thicker than Fenders due to their humbucking pickups (sometimes P90's) which tend to be less trebly. The stock single coil bridge pickup on a Stratocaster will slice your head clean off. It's a nearly useless sound... got to at least get into one of the clucky positions between bridge and mid, or neck for a little more warmth. Unless of course you're playing surf guitar or country twang.

    Gibsons also generally prefer heavier strings, .010's at least due to their shorter scale length, whereas your typical Strat-style is usually set up for .009's. This is the gauge of the thinnest, high E-string for the uninitiated. The heavier strings also stay in tune better, along with the hardtail or stop-tailpiece/bridge on a Gibson. Fenders tend to be harder to keep in tune particularly if one uses the original tremolo bar mechanism (just listen to Hendrix live). Unless your name is Jeff Beck or David Gilmour, and you are a tone magician of the highest order.

    There are exceptions... Stevie Ray Vaughan played with very heavy strings on his Strats, got a fat tone and generally stayed in tune. Stretching your strings is also one of the most important things in keeping an axe in tune throughout the rigors of a live set.

    Jerry began putting a lot more gizmos into his signal path as time went on and his skills diminished, as well. He began to hide his sloppiness and lazy playing behind a wall of distortion and effects throughout the later 1980s and especially into the 1990s. Hell, Brent even began taking solos that used to be the exclusive territory of one Jerome John Garcia.

    I still love all the music, and I enjoy Jerry in his later years, but nothing tops the man on fire around E72 era for both tone and technique. I also like Bob backing him on on the ES335 before he went all trebly and transparent, a sound that he maintains to this day.

    \m/

  • Oroborous
    Joined:
    Guitars and Cadillacs and hippie music...

    Sorry Dwight lol.
    HF your both correct and not...
    What you said is true, but I’d argue that an instrument pared with the right player can plug into any rig and do there thing! Conversely, much of the sound/tone that we dissect is due to the technology. Like can you imagine what JG would of sounded like on Live Dead plugging that SG into his 1990 rig? And to those that hate the midi etc, do you really think they wouldn’t have used the technology in 1969 if it was available? So it’s a complicated interesting thing.
    I do like the biting sound of the SG in JGs hands, but it’s often too thin sounding to me via others use. That was another of his great qualities; getting awesome tone and finding ways to make what ever axe he was using sound better than the same one used by others.
    My only problem with the Gibson’s etc, was they were out of tune too much. Just like some folks can’t take his vocals after “x” (critics can fill in their date) It’s hard for me to listen to out of tune guitars and vocals. Now I’m not talking the occasional instance, but when I notice enough instances during a particular show that it colors my recollections it. Unfortunately, this is why I dont dig 70-71 as much as most. Great set lists, ultimate creative period, amazing versatility (acoustic, pedal steel, and electric all in one night...foe git about it!) but sorry to be a bummer but a lot of that era is outta a tune! The vocals are more noticeable on 2 trac only, as multitrack allows later manipulation and blending; just listen to the awesome new Capital theater releases! I wonder if they’ve used a touch of auto tune to clean em up too?

    Eventually, the advent of the electric tuner would help, but if instruments don’t stay in tune while your playing.....
    This was one of the big reasons Bob and Phil started using Modulus Graphite instruments; The carbon fiber wasn’t as susceptible to extreme temperature shifts etc so they stayed in better tune.
    So it’s a the ole yin yang again; you love the era but have trouble with the tuning etc, or you love the more professionalism, sound, and effects, (and yes I think they got way more professional as years went by) but you don’t dig the R&R Cocaine train energy etc....that’s our boys, never perfect, but always great! Lol
    Speaking of the Bean, I believe it’s more the equipment that your referring too as the purpose of the Bean with its metal neck was to facilitate huge sustain (density of wood does so too, but not as much as metal!) Reverb wouldn’t be a characteristic of an instrument but a product of a reverb unit or setting on the Fender Twin Reverb and ultimately the room. Both kinds would be affected somewhat by recording techniques.
    My understanding of the main reason he used the Beans was to supposedly have more reliability on the road. Not being fully customized you’d be able to carry replacement parts could be easily swapped out on the road, where as the Irwin would have to go to the shop. I don’t dig the Bean as much as I used to, but again, if you plugged it into later years it probably would not have the same issues...
    All that being said, I like the Tiger best! I loved the Wolf, but the Strat has really grown on me over the years, again more because of the hands it was in than it being a Fender. Totally dig the Gibson’s for the more hard rock 60s psychedelic sound, and with the extra distortion you don’t notice when outta tune as much, but as I say it’s hit or miss for me later on, but that’s just me...
    Didn’t dig his later years sound as much but that’s more a product of the tech involved than the instruments.
    I thought contrary to the company line that when they stopped using actual speakers on stage and ran direct even with the speaker simulators it didn’t sound right. I understand totally why they did it, and it did help to address those concerns, but I think it lost some of the naturalism and that perfect R&R blend of clean and dirty etc, but agin, that’s just me....I thought they started getting too convoluted near the end and sounded too plastic? or clean and not enough like a R&R band. I know this is why Doc and others love 71 so much. That hard slightly dirty, not so techie R&R sound that became too clean for some. The sound of a bar band pushing the timeless simple set up of a good tube amp slightly overdriven! Like the sound that sucked me in: Johnny B Goode from Skullfuck! Tasty !
    But my favorite everything GD wise will always be 89-90 because of the versatility to be able to get the whole sonic spectrum, but again, that’s just me...(Interestingly, JGs core infrastructure, unlike Phil and more so Bob, didn’t change that much after he started using the Twin/MC 2300/ JBL E120 set up, just the effects etc changed)
    Ultimately, the truest form of greatness is the ability to plug into anything, and immediately be recognizable because of the signature uniqueness, tone and style!
    JG of course, Hendrix, Page (usually), Clapton (usaully), Santana, Miles, hell even the edge and Slash. You can tell the great ones instantly!
    Lol, ok, sorry, too much coffee and nothing to do here too!

  • Oroborous
    Joined:
    Advice and Vermin

    Uncle Sammy is both humorous and right on about vacuuming being best, but I’m curious if you have a special device? I’ve only tried my household vac with the smallest attachment, which helps, but doesn't really do the job. That’s where I find using the air to blow out the hard to get stuff in conjunction with vacuuming is best, but I need to investigate some sort of small precision vacuum?

    CONEKID: wonder what kind of range it has? I need something like that for prairie dogs, moles and field mice, not to be mistaken with Mayor Field!
    I was looking into water guns but was disappointed by the inherent idiosyncrasies of most, and that the one that would of worked is no longer available except on the black market for too much...
    I don’t want to kill em for various reasons, but I’ve read that if you make them not welcome they will retreat a bit which is all I’m looking for: “damn kids, get off my lawn!”
    I need something quick; as the enemy is lightning fast!, versatile, most importantly accurate with enough range and power to get the job done but not so much I’m killing them? Currently I try and hose em but their so damn quick and smart that I don’t often get a good shot...“Remember, to kill the gofer you have to be the gofer!”

  • daverock
    Joined:
    Gibson SG

    That is my favourite Jerry Garcia tone-the one recorded on Live Dead. It seemed quite a popular choice on the West Coast in the late 60s-incredible tones on the same instrument by Barry Melton, and especially John Cippolina..
    The other ingredient in defining sound is the player, of course.
    One of the interesting things about watching a post 1989 Stones show is how often Keith Richards changes guitar within one set. He typically plays various telecasters-some in open G with only 5 strings, to Gibson 335s, to Les Paul Juniors to strats. I think he's got about 500 at home.

  • JimInMD
    Joined:
    Ok

    The SG is in, I had to sleep on this one.

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6 years 3 months

"Welcome to the 10th year of the Dave's Picks series! We're amazed and humbled that this community of Dave's Picks fans keeps growing, and we just wanted to let you know how much we sincerely appreciate your support of and interest in the series. We started in 2012 with 12,000 of each release, and now we've more doubled that, with 25,000 in 2021. Wow! We keep working as hard as we possibly can to bring you the best, most exciting Grateful Dead shows in the vault. Our 2020 releases included music from 1977, 1974, 1984, and the latest, biggest release yet in the series, the two complete Hartford shows from 1987. Looking ahead, we've selected two exceptional, A+ Dead shows for Vol. 37 (more on that in the video below) and 38, as well as the Bonus Disc that will come with Vol. 38. Big year ahead! As we head into the 10th year of the series, there's no end in sight. We love what we do, and have loads of plans and ideas for the next few years. Onward to more great music!"

David Lemieux
October 2020

Times may be trying but the music has never and will never stop! Keep the momentum going by doing the Dead all year long with a Dave's Picks 2021 subscription. We're taking the production run up one final time - to 25,000 - for each of the four Dave's Picks 2021 releases. We'll also be doing things a wee bit differently this year - subscribers will be the first to receive their Dave's Picks. A la carte sales will go up on street date (no more pre-orders) and if you don't subscribe - we highly encourage you to - you'll want to be ready and waiting because these releases sell out within hours. Hours - no hyperbole.

In addition to the four releases in 2021, totaling 12 CDs, you’ll also get the subscription exclusive bonus disc, which has proven to be one of the most highly sought-after collectables we release, and free domestic shipping. Subscriber bonus discs will not be released outside of this offer. Early bird subscribers can nab a sub at $99.98 (regular pricing will be $115.92).

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7 years 4 months

In reply to by Mr. Ones

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Shipped early to arrive on time, arrived on time (Saturday the 30th). Hopefully, they will be able to beat their record of one successful launch in a row. Decent show, superb sound and production, I'm ok with the extended tracks adding a nice selection of songs to compliment the full show release. I saw shows in this era, so it is in my enjoyable period/line up. I do like the earlier stuff and as a subscriber, if they have to toss in a 80's show to balance a searing early performance, that's ok. Hopefully 21 is gonna be a good year as someone once said

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17 years

In reply to by Mr. Ones

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Who are the sunshine daydreamers?
And do you know those people listed on the cool tea pot? You designed that?
The only reason I ask because my main hang, band/house mate and all around side kick back in the day is listed on there! Curious to know if he was there?
Really need to look that mofo up...

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13 years

In reply to by Oroborous

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Nice design and cool graphics. Good story too, thanks Jeff.

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10 years
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Hey Uroborous,

I've still got contact info for some of the Sunshine Daydreamers. PM me if you'd like to try to reconnect with someone.

Below is the copy from the former homepage of the Sunshine Daydreamers in 2015. We banded together to try to find tickets before FTW, and had a blast in the process. Later we hooked up in Chicago between/during shows. Many of us still stay in touch and gather at Dead & Co shows when we can (remember LIVE CONCERTS? Those were the days. May they return soon!):

"Strangers stopping strangers, just to shake their (virtual) hand.  

We’ve been searching for miracles for our needy, sharing spreadsheets, gossiping, singing and dancin’ while counting down the days ’til our Pic-A-Nic at FTW. There’ll be fireworks, calliopes, clowns and celebration. At last count we’re 36 friends from 14 states and provinces

We are Deadheads . . . we are everywhere . . . and WE MISS JERRY! Thanks to DEAD.NET you can also follow our antics on our BLOG. Hope to see you at the Fountain! And don’t forget to keep your BUZZ on!!!"

I meant to share the link to the SSDD mug since mugs came up here today, but somehow posted the teapot instead. Teapot!? Haa! Here's the mug: https://www.zazzle.com/sunshine_daydreamers_chicago_15_mug-168939428841… . The Zazzle thought-police made me strip out some of the GD imagery from the original designs I did, but we made t-shirts with the full-tilt versions.

Onward.

Thanks guys!
JS, from poking around on that page I’m guessing BOO469 is my buddy!
I’ll PM ya and perhaps you have email info....
He and I were band/house mates wayyyy back when at the House of Blue Lights and roadied, played music and saw many shows together BITD.
Thanks, again!
Your always doing nice stuff!

Thanks Guys!
I poked around on that page and BOO469 has got to be him...
JS, I sent ya a PM. Hopefully you have a email address...
He was my main sidekick BITD...er, I was probably the sidekick LOL...
We were roadies; (he got me the gig working production at 7/1/92), band mates (in several bands), housemates, and saw too many shows too count over the years...

It’d be cool if we could get him here so he can lampoon me for all y’all’s entertainment lol ; )

EDIT: Dooaahh! Sorry, weird? Posted but didn’t show so I redid and now both? Oooppss

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15 years 8 months
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It's says Fire is from Greek '86. It's actually from Ventura '85. Opened with OMSN.

On another page, it’s interesting, interviewers kind of a trip.
I had to laugh though when JG starts downplaying the drugs, especially knowing what all he was up to during this time; working on the movie etc...
Thanks Vguy and/or who ever posted elsewhere, cool interview.

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15 years 8 months
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My Dap is sitting waiting for USPS in Bethlehem Pa.

Why don't you just charge another four dollars for sub's and let UPS finish the delivery? They go past my house everyday anyway.

Thank you.

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7 years 8 months

In reply to by Oroborous

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Thanks for posting this link to the, I think, 76 Garcia Interview Vguy.

Garcia was so cool. And his legacy lives on That interviewer talked a little too much. But always interesting to hear Jerry' thoughts on several topics. Including the death of his mother and how he had unfinished business with her that he never got to. Man, I feel that and when they are gone, that is it, they are gone..... Okay, back to more positive thoughts.

Stay well out there.

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13 years

In reply to by DeadVikes

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Tales of the weird.. The first strange thing is Jerry drinking water from a chalice like glass.. the catholic twist during break got me thinking, and there is a really weird twist. The interviewer was a priest. Didn't know Jerry was an alter boy (as was I for a bit in second grade). Read through the comments, there's a dark side but not from Jerry for a change. Can't speak to what might or might not have happened.. but the accusations are sordid. Probably explains why this interview was buried for so long.

Still, very cool interview once you get past the potentially creepy ex-priest.

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17 years

In reply to by JimInMD

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....it is indeed '76.
And I was also an altar boy from age 10-13. Got to ring those bells.
My priests and monsignor were very cool. Raised Catholic.
Some questions Garcia had to answer were deep. But thats what one gets when one agrees to be interviewed.
Cue cards be damned.
I'm a Zappa novice, but Shut Up And Play Yer Guitar was pulled from the ether.
Astounding!!

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What a fucking drag , interviewer had a dark past. Read after watching video.
Jerry was brilliant at least.
“All religions have dark corners” i remember from a PBS special on world religions that was aired two months after 9/11.

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13 years

In reply to by muffin

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Tossing a little bone. There are a more than a few celebrity posters here...

Carlos is of course Carlos Santana, I think he still lives in NCal, but he rarely invites me over anymore and quit answering my PMs. Something about restraining order...

Billythekid is of course Billy K, currently living in Kuai, Hawaii.

Bolo is believed to be either Edward Snowden or D. B. Cooper, whereabouts unknown.

We all know who David Lemieux and Bob Weir are, no point in calling them out.

Hope that helps......

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11 years 8 months

In reply to by JimInMD

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I believe Snowden and Cooper are the same person.

Oh, and don't forget me. I had a tv show in the late 50's and still enjoy a comic strip detailing my daily life with Mom, Dad & Good Old Mr Wilson.

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17 years

In reply to by Dennis

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LOL...what was the dogs name?

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14 years 9 months

In reply to by docmarty

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It depends which Dennis the Menace you are talking about. The US version has, according to Wikipedia, a dog called Ruff (and a cat called Hot Dog). The UK version from ‘The Beano’ comic has a dog called Gnasher. Amazingly, the two characters were created at the same time separated by the Atlantic.

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7 years 8 months
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Hey Dave! I'm still waiting on 36. I know it's weird out there, but my music shop fights through and honors it's debts

Ex- long time subscriber

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I am innocently wondering if the shipping snafus are attributable to the messed up state of USPS, Dead.net or a some combination of both.

I am truly feeling for those that are still waiting. I hope you eventually come to get the sets which are rightfully yours.

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9 years 9 months
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Steaming Bean brand! The lots I get from City Market are smoke roasted locally in Telluride. Absolutely dusts anything from the Star. So many good roasts. Their Organic Mountain Harvest my favorite blend. They make a mean French Roast and their signature Black Canyon Roast (med.-dark) kept me alive at 3:30 AM baking the bagels at Backstreet Bagel & Deli years ago here in Montrose. Cheers!

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I really can't believe I have to make this comment. This is the fourth time I have been given the Dave's Picks subscription as a gift, and the first time I have to say something. For some reason, after purchasing the subscription in early November, for some unknown reason it was refunded months later with no indication or explanation given. It wasn't even noticed by us for another month, and by this point, and even if it was noticed immediately, the subscription was already sold out. How is this a good way to do business? After all this, we were given a boilerplate excuse and 15% percent off our next purchase, like that would make up for missing out on four previously unreleased live dead shows. It has pretty much ensured that I will never purchase another single thing from dead.net. It wouldn't be so bad if they had even attempted to explain WHY this had happened in the first place, but they'd rather lose someone who has been loyally purchasing merch from for a decade. We are very disappointed, with no explanation, or email given; we were not even sure what the refund was, until it was finally figured out that this was a refund for our dave's picks subscription. It took active sleuthing to even figure out this was what the refund was for. This is unacceptable, when we purchased this subscription in good faith, a print out was given as a present to someone, and then it was refunded with zero communication.

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13 years 7 months
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Apologies if this is the wrong thread but I note that some subscribers have not received Dave's Picks 36. I did manage to get that one. However my copies of Dave's Picks 33 and Dave's Picks 35 went missing in action and I've not heard anything back from the store despite me sending them the details of the shipping notification / invoices that they were looking for. I appreciate that international shipping was a problem at the height of the pandemic but I am stuck having paid for 4 release but I've only received 2.

Does anyone have a suggestion on how to get the attention of someone to help with this ?

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