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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • marye
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    waller
    I've passed your inquiry to the licensing folks.
  • waller
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    SYF legal help
    Is it legal to use the SYF image in a sculpture? I made a cast aluminum wall hanging last week for myself (something I have wanted for a long time) and was wondering how legal it is to sell these things on lot? What if any are the copyright laws with the SYF logo? My piece is a original sculpture made by me molded by me and cast in alum. by me. I posted a photo of it on the fan photos page under fan art.
  • thor369
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    THANK YOU MARYE
    sorry marye, after 4 days of begging this site, and the phone about fixing my CD i bought at the shoreline show, that wont play, i got a bit irritated and started to post everywhere in here. thank you for trying to fix this snafu.
  • marye
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    thor
    as noted elsewhere, please PM me the details, I'm working on it. We're trying to fix this.
  • thor369
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    last straw!!
    i am so pissed. who ever runs that dead.net site is wacked in the head. my 3rd disk dont play, and supervisor at 877-dead.net she told me i got to REBUY it. i paid good hard cash for my show CD at the show. and was told, i had to repay to get my disc. this is after losing me to a phone line that cuts me off. (22 minutes, 3rd call, it cuts me off, i had to call back a 4th time) well, why do i need to REBUY a broken item i BOUGHT already!?? i was told i could "hear" the show 15 minutes after the show, i am still waiting, 5 days later. the phonelines didnt work all weekend, then, i get "we dont handle Concert CD's here, you have TO REBUY it, so we can download it in your puter!!" well, thats all good'n fine, but i bought a CD, not a download!! and the only contact number on the CD is dead.net, if you contact them, as it is stated on package, and they dont handle the CD's sold at show time, how to i get this 3rd disc replaced without spending more then the show ticket? i have never felt so used and dirty dealing with a grateful dead vendor, as i did with dead.net. and i still didnt get an answer. i was told by manegment, that they will take a report, and take it to upper management, and i will get a call back within 3 to 5 days! thats over a WEEK AFTER THE SHOW, and bad CD. do you wait a week, to get the steak replaced that was over cooked in a restaurant? well, why should i wait aweek, to talk to manegment about a CD i bought, that just displays "read error" no 3rd CD, only 1st song after drums, no last half of set, no encore. i spent a lot of this same time frame of the show in RockMed, now i missed the show 2x. after all this negitive Karma with dead.net, i dont feel i will even listen to the show, can i sell my flawed faulty CD back to the dead please?
  • thor369
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    reasoning
    on a lighter note, when rockmed people asked if i know why my wife got this bad, i told them she was too sick for raise the flag tour, now once again, she was sick, but we felt she was well enough, but we guessed wrong as it seams. then i told him it was the bands fault, if they did shoreline 2 times a year, 2 or 3 nights in a row, i could of taken her when she was feeling better. this 3 shows in 13 years at shoreline just isnt enough. we just had to go, we never know when they tour together again, like all outdoor venues, rain or shine, the show must go on. tix was bought, with no foreseen time of a return, we risked it. in truth, it was worth it, a bit scarry there, on the encore, i couldnt fight the crowd on the lawn, to try to find her, and if i left in the encore, i would of had to leave her alone, in a panic. i had to wait for lights to come on, to get help for her, without leaving her side. RockMed is the best. i wont get a lawn t9icket again, if they return, i like lawn at shoreline, but the wife is too ill. i sit in lines for hours'n hours, to get tix the day they come out, (now it is prebuy online, as a fanclub member, same thing) but the dead, shoreline, the lawn is where it is at, you cant dance in the seats. i miss the old cal-expo shows, with the open area in front of stage and the seating in the back. i always felt that the dance floor should be in front.
  • thor369
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    The Wristband CD
    this was a great surprise, to find i could get the show, clearer, and better quality recording, then the old taper recordings i use to hunt down. i too had my wife taken away in an ambulance, at shoreline 5-14-09. it was asthma related, but my wife lost half a lung about 5 months ago to pneumonia, and has a tumor low on her back pushing into her spinal cord, and cuts off leg movement sometimes. the attack ,the crowds, and all got too her we figure. RockMed are the best. they was right there, on the ball, and got my wife off the lawn at shoreline, with my wife in a wheel chair, had an O2 tank ready for her not 2 minutes after reporting my wifes position on the lawn Thank You RockMed. now the question. the wristband CD had 3 discs, my disc three wont play any track after the 1st track on my car CD player. in my home CD player, a bit better quality wont play track 3-5-6 it shows "read error" the way it is, i only really get to listen to my car CD player. so i only get 1st track on 3rd disc!! i lose all but 1 song after drums/space. this disc is the same time frame my wife was having problems. i spent most of the last part of concert calming her down, and hunting down RockMed, and sitting in RockMed office with my wife. i dont want to lose last half of 2nd set again. who do i contact about this? you can ask RockMed at shoreline, the got a full report from me and wife there on file.
  • marnapril
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    sending messages to the band?
    hi, sorry if this has been asked before (i'm sure it has) but is there a place to send messages to bobby, phil, bill, mickey, warren and jeff? do they ever get messages from this site? thanks!
  • Moye
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    Dead.net store....
    Ive been hearing that theres a lot of problems with orders from the store...Are they short handed??? Send me an application man...Its gotta be a better job then what ive got here in Ohio..LOL:)Peace- Moye
  • scottyp
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    Police Abuse Witness
    If you or anyone you know may have witnessed ABUSE by the Chicago police the evening of 05-05-09 at (night of Allstate Arena show in Rosemont), you are urged to call attorney Goeffrey Fieger at 248-355-5555 and leave info with Robert Giroux. You can also call the Chicago division of the FBI at 312-421-6700. This is Rabbit and I can be reached at 419-215-0577.
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17 years 5 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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3 years 8 months
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Hi, I made a video to post ("High Time"), but YouTube has blocked it, saying it's copyrighted material. Is this something that comes up now and then? Any clues on how to keep a video from being blocked -- it must sound too much like the original. Thanks, -Rob

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17 years 5 months
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and see if there's anything we can do.
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4 years 1 month
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Hi. Wondering if there is any way to download all 30 Days of Dead mp3's at once??? Can't see why not once they are done. Thanks.

Scott

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4 years 10 months
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Hey Now! So where can I post some pics that people will likely get a kick out of?

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3 years 7 months
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Hi,
What do I need and how do I go about downloading a complete show from the archives, and burning it to one CD?
Thanks

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17 years 5 months
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Disk one of Daves Picks won't play. My player shows the # of tracks and the total play time, but won't play. I tried it on multiple players. Just curious if anything can be done.
Thanks much!

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17 years 5 months
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please send me a PM with the details and order info and I'll ask the Doc if he can fix this. Thanks and sorry for the hassle.
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17 years 5 months
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Does anyone know of a positive Brian Dyke show review?

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3 years 5 months
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I have had a great idea for quite some time about a merch product that I would love to see come to fruition.
I believe the only way to do it right would be through GDM, as it would be a Highly Iconic design or two, used in a 'NEW' way, it would be a very popular item GDM should maintain control of.
Please let me know whom to contact!
Thanks!

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12 years 6 months
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On 11/20/20 I ordered the 50th Anniversary American Beauty T-shirt.

As of today it still has not arrived. Every time I email, I get the following:

We are currently experiencing a surge of emails and cannot provide you with an individualized response at this time.

We hope that the answers below will help with any questions that you may have.
We are very sorry for the inconvenience and thank you for your patience.
Sincerely,

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17 years 5 months
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Please send me a PM with the details and I'll ask the Doc to get on the case. So sorry.
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17 years 2 months

In reply to by wilfredtjones

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Here's one largely positive review from Brian Dyke, in Taping Compendium Vol. I: of Denver Coliseum, Nov 20 1973 - though some of the details of his description don't match what I hear, and he resorts in a couple of places to (mild) versions of his typical fault-casting (saying "the triad of 'Promised' > 'Bertha' > 'Greatest Story,' falls flat on its face" - which just isn't so, I think ["Promised Land" 's particularly rhythmically good, w/very spunky drumming; Jer flubs the 2nd verse of "Bertha," though]).

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3 years 3 months
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Looking For Photo Or Video Alpine Valley 1988
I'M LOOKING FOR PHOTOS AND OR VIDEOS FROM THE 1988 SHOW AT ALPINE VALLEY...MY FRIEND AND I (two college girls, blonde and brunette) WERE ON STAGE FOR A FEW MINUTES AND I'M TRYING TO FIND AN IMAGE OF IT. WE GOT LUCKY AND MY FRIEND MET ONE OF THE LIGHTING GUYS...IT WAS SURREAL....any help would be so appreciated!! Somebody decided they needed my backstage pass a few years later so I don't have anything other than the memory fading away.

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3 years 2 months
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What am I doing wrong, I can't seem to find a way to post?

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17 years 5 months
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What you can't do is start a new thread. I see you've posted elsewhere, so I think this is resolved?
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3 years
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Hello. First time poster. I saw on Facebook someone posted about Dave's Picks Volume 40 at Deer Creek.

I understand it is sold out, but inside there is a letter from John Scher to Dave Lucas. That Dave Lucas was my father.
He and his partner built Deer Creek, and created the vision on how great it ended up being. I myself worked many summers doing the marketing for the shows at Deer Creek including all the Dead shows.

However, I would like to get a copy of that as a present for him and I have no idea where to find. Can anyone help? Looking for a miracle(many times I handed out extra tickets as miracles). I think he would find it very special.

Thank you in advance.

Brandon Lucas

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5 years 11 months
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Hello...recently purchased and just now received some of the vinyl singles...but I don't know how to also retrieve the digital versions, included with these....please advise. Thank you!

Found it....didn't realize it was in my Order Confirm/Verify email!

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2 years 11 months
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Where can I check off the shows I have seen?

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16 years 4 months
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Hey, dude from India!!

So, you're a spammer, AND a Deadhead??? Interesting combination............

Ultimately, Captchas are useless for spam because they're designed to tell you if someone is 'human' or not, but not whether something is spam or not.........

Doc
Now it's not just the state, it's your nosy neighbor, your ex-spouse and people who want to spam you......

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3 years
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I received a brand new and sealed copy of Dave's Picks, Vol. 30 w/bonus disc for Christmas. I opened it up and to my surprise, I found my copy to be numbered 190/300. I've seen some unnumbered promo copies released for other volumes, and I know there was a run of 500 extra copies of Vol. 3 to replace some copies that disappeared, but I can't seem to find any information on Vol. 30. Does anybody out there have any idea of what I might have? Thanks.

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2 years 9 months
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Hello,
I wrote a movie script about the Grateful Dead. Who can I contact to ask permission to use their songs? Any help would be appreciated.

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17 years 5 months
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send me a PM with your info and I'll track down the licensing folks. Thanks!

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15 years 9 months
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I'm seeing 90 minute tapes of "vintage" GD shows being sold on Ebay for as much as $50/show. Does the Grateful Dead condone this?

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2 years 6 months
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Trying to find info on how to get permission to use dead insignia in my macrame art.

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9 years 9 months

In reply to by kindermama

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Has anyone here recently worked out a licensing arrangement for imagery? News article indicate licensing moved to Rhino Records a couple years ago, but it's not evident from their site how to properly go about becoming a licensee. Please help a Head! Thanks all.

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10 years 11 months
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Is there a scheduled release date for the Garcia 50th anniversary LP, CD ?????

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14 years
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I cannot download my digital versions of the Lyceum shows. I get "invalid URL download scheme".
OS:
Mac OS 10.12.6

Browsers:
Safari
Firefox
Chrome

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2 years 2 months
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I did not receive DP 43. Post office said the Dead only made a tracking slip and did not give them the package to send. I emailed the Dead and only received an automated response with a ticket ID number. How can I get this resolved?

Jeff C

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17 years 5 months
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Send me a PM with your order details and we'll get it figured out.
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2 years 2 months

In reply to by marye

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Marye

Did you get my PM yesterday? The site is a little confusing so I was not sure if I did it correctly. I am the person who did not get Dave's Picks 43. If you did not get it can you just email me at jcharney@kprs.com and I will reply with the information that you requested. Thanks.

Gabriel (Jeff)

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17 years 5 months
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but will see what we can figure out based on this.
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2 years 2 months
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Found a zip file with a few hundred shots of the dead from the 60s - 99s. All dated so easy to figure out which shows. I don't have any providence but wanted to know if they could be useful to u guys. Thx Ian

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2 years 1 month
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My sister Jamie was an Avid Dead Head. She passed away 10 Years ago. Hanging out with the rest of the band in heaven.
She left me with four signed GD Posters. What would be their collecting status / value. Where would I look for info on this web site for interest?
Thanks, Luke

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2 years
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Hi!
Can anybody tell me how to download my digital music from dead store if I got NO download mail and no download l_i_n_k (furthermore my download section in my store account is empty too!) ? Unfortenately all my mails to the store's customer service were unacknowledged...

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14 years 11 months

In reply to by LMiskol

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by who? all the band, just Bobby? Jerry's signature has some value, as does Pig's. PM me for more info.

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17 years 5 months
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I'm trying to subscribe for 2023 and the site won't allow the final step - purchase. I click and my pointer goes to a null sign.
I have also tried to make a new account at the store, to no avail.
I've tried on several browsers and computers. Could use a bit of help.

Thanks!!

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1 year 11 months
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Hello, I think that I may be Michael from Brookfield CT that won on 11/18. I have not received any contact though. I understand there may be another Michael in my town but if I do happen to have been the winner I would love to have the calendar prize!

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4 years 1 month
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Has anyone else had difficulty downloading 2022 30 Days of Dead selections today to try to get days missed during November, 2022? Every time I download one of the seven days I missed (yeah, I know, DUH) I get an error message that the file is corrupted. So I went in to download all of 2022 30 Days, and got the 2021 30 Days! Anybody else, or am I just weird?

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1 year 11 months
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Hey All! I've got an image of my Boreal (8/24/85) ticket if you want it. Positive, R.

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3 years 11 months
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Hello, I was the daily winner on 30 days of dead November 13. I have not been notified
to received the calendar. Will notification be sent to my email?
Thanks

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17 years 5 months
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for so many, the show they want to forget, and yet, a legend. Still got the earrings I bought there.