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    Dead Admin
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    WHAT'S INCLUDED:

    • Lyceum Theatre, London, England (5/23/72)
    • Lyceum Theatre, London, England (5/24/72)
    • Lyceum Theatre, London, England (5/25/72)
    • Lyceum Theatre, London, England (5/26/72)
    • Sourced from recordings by Betty Cantor, Janet Furman, Bob Matthews, Rosie & Wizard
    • Mastered by GRAMMY® Award-winning engineer David Glasser
    • Restoration and Speed Correction by Plangent Processes


    "What fans heard in these four {Lyceum} shows was both a history of the Dead and a survey of their unique vision of American music, from folk to rock, with blues and R&B and country-and-western and Bakersfield all included, all melded together by the improvisational spirit of American jazz in a small-group format that owed much to European classical music.

    The repertoire made a statement: this is who we are. And while that honored their roots and surveyed their history and evolution, the overwhelming focus was on the present. At the Lyceum, showgoers heard a tapestry of music that knit together the disparate strands of the ’60s psychedelic baroque of AOXOMOXOA and LIVE/DEAD with the Americana turn epitomized by WORKINGMAN’S DEAD and AMERICAN BEAUTY, which in many ways both continued and culminated in Skull and Roses. English fans were especially delighted to hear the new songs — for fans accustomed to bands using concerts to promote their records, that kind of generosity was striking. Those songs showed a band that was consolidating and deepening its distinctive approach to American vernacular music while still expanding the range of what that could include. Pigpen’s two originals added a distinctive flourish, but the new tunes also made it clear that Weir had emerged in his own right as a singer and songwriter, as well as showing that the wellsprings that fed Garcia and Hunter’s music were drawing on ever deeper aquifers." - Nicholas Meriwether

    Imagine, if you will, being amongst the first to witness the merry band of misfits that had taken over the good ol' U.S. of A. conquer foreign lands. When the Grateful Dead first unleashed their magic on the cautiously optimistic patrons of Wembley on 4/7/72 and 4/8/72, it was with the idea they would have just these two nights to impress a traditionally reserved London crowd. It turned out to be a smashing success, and they set about locking in four dates at one of London’s most storied venues, the Lyceum Theatre, to wrap up what some consider one of the greatest tours in rock history.

    On these four nights, we find the band hell-bent on telling 'em "how it's gonna be," and boy, did they ever. Powered by what Jerry called "peak optimism," they delivered a steady dose of "primal Dead," - sometimes searing, sometimes soulful, sometimes serious, but always unwavering in focus. This willful determination moved them through transitive takes on "Dark Star," to majestic heights with "The Other One," through marathon runs of "Playing," another minute, another mile. It found Phil, philosophizing on how to "put our music into a place," Bob and Jerry masterfully dueling as two of the top songwriters of their time, Bill elegantly ferrying songs to new lengths, and new members Keith and Donna Jean Godchaux adding organic warmth. And Pigpen? Well, he dotted his beloved classics - "Good Lovin'," "Mr. Charlie," "Lovelight," "Two Souls In Communion" - through set after set, conjuring up more clarity and charisma than anyone would have expected for his final few shows.

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  • Duece
    Joined:
    iTunes

    I could have sworn that this release was on iTunes for pre-order when this was first announced because I said to myself after I pre-ordered here that I should have ordered on iTunes as it would have been easier process. But now when I go to iTunes this is nowhere to be found. Maybe I am misremembering, I don't know, but maybe I'm not and iTunes does not have it anymore because there is an issue with the files??? Who knows.

    Whatever the reason, get it fixed or give us a refund.

  • wherearemydownloads
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    Joined:
    So.....when does this become fraud?

    How long should folks wait until they report fraud to their banks for all the pre-orders? Just curious. At this point - who knows if they even did the downloads? Im ready to call the bank on this one - its not even worth it. My friend sent me the 5/26 show - and while it does sound a bit brighter - not worth this stupidity.

  • augwest11
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    Joined:
    Digital download debacle

    We are now past the 1-week mark. I have lost ALL faith in this platform. Not receiving the purchased product is bad enough, but the utter lack of communication is galling. Like many others, I received a customer service message three days ago saying that the problem was being investigated.

    So what's going on now? How's the investigation proceeding? As I said a couple of days ago: next-level buffoonery.

  • batzye
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    Joined:
    Do not purchase

    I vote for D, all of the above.

    Bought these files on April 7 (never do that again), waiting patiently even though this item should have been released in late May to coincide with the anniversary of these shows. They have undoubtedly had these shows in the can since the E72 trunk release. Come on guys, give us an update or a refund.

    To paraphrase a classic Seinfeld scene: they know how to take our money, they just don’t know how to deliver.

  • KarlRacki
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    Joined:
    Do Not Purchase!!! Files Won’t Download

    While there seems to be no issue at all with purchasing the downloads, As many folks have already commented, the FLAC files will not download. (Invalid URL Scheme). Hopefully my multiple emails to customer service will eventually be responded to and I’ll get my money back. I cannot believe they haven’t removed the item from the store. It’s almost been a week and the same problem persists. Are they a) clueless, b) lazy, c) just don’t care, or d) all of the above

  • duncanlambe@gm…
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    Joined:
    A week now since I purchased…

    A week now since I purchased the digital Lyceum set, and still no resolution to the download issue. Communication has been minimal. It would be helpful to at least get a progress update.

  • Randall RIES
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    Joined:
    My best guess is Deadnet…

    My best guess is Deadnet doesn't actually have a server. My belief is they sub out their digital to an aggregator and they do the work. Whoever it is obviously misses deadlines. It happens fairly often with Hot Tuna and Jorma releases. I see a show announced for a certain date and the date comes and goes. Contact the HT people and they check into it and blame their aggregator. Show turns up a week or 2 later on the download platform.

    Getting the "We are kicking this upstairs to our digital team" most likely means they are calling their subcontractor to find out what the fuck is going on. My guess is the aggregator is backed up with work and is short staffed and they haven't gotten to them yet.

    At least Jason is decent enough to reply with an answer pretty much within 30 minutes. Whoever collects the dough is where the buck stops.

    So. Let's drill for "next" time:

    01. Never preorder digital
    02. Do NOT order digital before release day
    03. If you are going to order digital, wait until release day or a day later. Read the feedback forum on release day to make sure people aren't getting hosed.

    When this finally IS made available, chances are everyone will try downloading at once and crash the server. Wherever that is. Remember that funny feedback loop we get into trying to unlock our wives/girlfriends/both passenger side door while we are behind the wheel? She pulls JUST before the thing unlocks and we sit there and click into infinity? That'll be the server once the go is given.

  • batzye
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    Joined:
    Achieving a New Low Every Day!

    It's now Wednesday with no end to the download debacle in sight. I too have received a reply from "customer service" saying the matter had been forward to the digital download team. With their prowess in all thing digital who knows if they even know how to do that! I download frequently from Nugs, HD Tracks, even the Garcia Provisions site with never, ever an issue. These people have reached a new low in terms of incompetence. And to add to that I received my Dave's 43 shipping notice the day after I received the discs. Come on guys, figure this out or outsource to one of the many groups that have been doing this for a long time. I don't want CDs, I want hires downloads!

  • augwest11
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    Joined:
    Clown-car update

    In the past 24 hours, I've received 4 emails informing me that my order of Dave's Picks 43 had been shipped. All of these messages arrived 2 days after the discs arrived. Good work, folks.
    Meanwhile the Lyceum 72 download debacle continues.
    This is next-level buffoonery.

  • JeremyP
    Joined:
    Good luck with that!

    Took dead.net 2 months to sort out the delivery of low-res American Beauty when I'd ordered hi-res. I really am a ******* idiot keeping coming back for punishment.

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Member for

3 years 6 months

WHAT'S INCLUDED:

  • Lyceum Theatre, London, England (5/23/72)
  • Lyceum Theatre, London, England (5/24/72)
  • Lyceum Theatre, London, England (5/25/72)
  • Lyceum Theatre, London, England (5/26/72)
  • Sourced from recordings by Betty Cantor, Janet Furman, Bob Matthews, Rosie & Wizard
  • Mastered by GRAMMY® Award-winning engineer David Glasser
  • Restoration and Speed Correction by Plangent Processes


"What fans heard in these four {Lyceum} shows was both a history of the Dead and a survey of their unique vision of American music, from folk to rock, with blues and R&B and country-and-western and Bakersfield all included, all melded together by the improvisational spirit of American jazz in a small-group format that owed much to European classical music.

The repertoire made a statement: this is who we are. And while that honored their roots and surveyed their history and evolution, the overwhelming focus was on the present. At the Lyceum, showgoers heard a tapestry of music that knit together the disparate strands of the ’60s psychedelic baroque of AOXOMOXOA and LIVE/DEAD with the Americana turn epitomized by WORKINGMAN’S DEAD and AMERICAN BEAUTY, which in many ways both continued and culminated in Skull and Roses. English fans were especially delighted to hear the new songs — for fans accustomed to bands using concerts to promote their records, that kind of generosity was striking. Those songs showed a band that was consolidating and deepening its distinctive approach to American vernacular music while still expanding the range of what that could include. Pigpen’s two originals added a distinctive flourish, but the new tunes also made it clear that Weir had emerged in his own right as a singer and songwriter, as well as showing that the wellsprings that fed Garcia and Hunter’s music were drawing on ever deeper aquifers." - Nicholas Meriwether

Imagine, if you will, being amongst the first to witness the merry band of misfits that had taken over the good ol' U.S. of A. conquer foreign lands. When the Grateful Dead first unleashed their magic on the cautiously optimistic patrons of Wembley on 4/7/72 and 4/8/72, it was with the idea they would have just these two nights to impress a traditionally reserved London crowd. It turned out to be a smashing success, and they set about locking in four dates at one of London’s most storied venues, the Lyceum Theatre, to wrap up what some consider one of the greatest tours in rock history.

On these four nights, we find the band hell-bent on telling 'em "how it's gonna be," and boy, did they ever. Powered by what Jerry called "peak optimism," they delivered a steady dose of "primal Dead," - sometimes searing, sometimes soulful, sometimes serious, but always unwavering in focus. This willful determination moved them through transitive takes on "Dark Star," to majestic heights with "The Other One," through marathon runs of "Playing," another minute, another mile. It found Phil, philosophizing on how to "put our music into a place," Bob and Jerry masterfully dueling as two of the top songwriters of their time, Bill elegantly ferrying songs to new lengths, and new members Keith and Donna Jean Godchaux adding organic warmth. And Pigpen? Well, he dotted his beloved classics - "Good Lovin'," "Mr. Charlie," "Lovelight," "Two Souls In Communion" - through set after set, conjuring up more clarity and charisma than anyone would have expected for his final few shows.

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17 years 4 months
Permalink

Still not working.

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Member for

3 years
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File name: /Users/randallries/Downloads/lyceum_theatre_1972_the_complete_recordings_5_26_72_live_digital_album_2022_remaster_flac/01_Promised_Land_Live_at_the_Lyceum_Theatre_London_England_5_26_72_2022_Remaster_2022_Remaster.flac
Handled by: flac format module
Length: 3:48.38
WAVE format: 0x0001 (Microsoft PCM)
Channels: 2
Bits/sample: 16
Samples/sec: 44100
Average bytes/sec: 176400
Rate (calculated): 176400
Block align: 4
Header size: 44 bytes
Data size: 40307400 bytes
Chunk size: 40307436 bytes
Total size (chunk size + 8): 40307444 bytes
Actual file size: 21812218
File is compressed: yes
Compression ratio: 0.5411
CD-quality properties:
CD quality: yes
Cut on sector boundary: no
Sector misalignment: 1176 bytes
Long enough to be burned: yes
WAVE properties:
Non-canonical header: no
Extra RIFF chunks: no
Possible problems:
File contains ID3v2 tag: no
Data chunk block-aligned: yes
Inconsistent header: no
File probably truncated: unknown
Junk appended to file: unknown
Odd data size has pad byte: n/a
-------------------------------------------------------------------------------

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2 years 2 months

In reply to by Duece

Permalink

Figure i have to dumb this down for the folks at Rhino/Dead.

- people push button to download
- people get error
- downloads no work

Why downloads no work? HDTracks downloads work. Qobuz downloads work. Nugs.net downloads work. Wait....everyone's downloads work but...........

Rhino's downloads don't - why Rhino's downloads never work? If had downloads, would not be writing comment on silly site.

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2 years 2 months

In reply to by wherearemydownloads

Permalink

nugs.net/live-download-of-bruce-springsteen-brendan-byrne-arena-east-rutherford-nj-08-19-1984-mp3-flac-or-online-music-streaming
Why Bruce Springsteen downloads work, but not Grateful Dead downloads? Are you saying the boss is more important than Jerry?

No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy
No downloads make Jack a dull boy

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Member for

5 years 3 months
Permalink

I was able to get 5/26 by looking up order at store. There are 4 buttons that say "Download" seemingly 1 button for each show, however all 4 buttons are in fact the same l!nk. That l!nk gets 5/26 and I am listening to 'Loser' as I write this. The first 3 shows are still unavailable.

Audiophile jargon is not my forte but I can tell you they are 16 bit FWIW.

These are not the downloads you're looking for....

Ya know - we should have our own seaside chat with Dave, and explain to him that getting the shows he raves about is just as important as how good he thinks they sound.

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3 years
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These are the same shows that have been available since 2011. Same mastering. Same quality. Same Plangent Process. Same bit rate! 7digital started selling the digital version in 2014 or so. Now that 5/26 has been shown to be 16 bit, why in the world would anyone want these? If I were a buyer, I would be demanding my money back.

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Member for

6 years 4 months
Permalink

Was only able to download 5/26. Also there is dead air for "Trucking" from 7:30 - 14 minutes into song.

While I was hoping Dead.net would just simply refund my money for these undownloadable files, their lack of response has forced me to report what they charged me as fraud with my credit card company. Too bad they let it get this far.

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Member for

9 years 1 month
Permalink

10 days in and I've got 1 show at 16/44 resolution. There really isn't any end in sight, and haven't received the email with a code for a new download from dead.net that I was promised by support

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17 years 4 months

In reply to by KarlRacki

Permalink

I'm doing the same

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Member for

15 years 9 months
Permalink

The May 26 show I was able to download also has six and half minutes of dead air. Frustrating for something that's been released a couple of times before - and right in middle of Truckin'! I have to say the rest of the show sounds incredible.

Dead air also seems to be a theme from support as well. It's obvious they aren't working weekends to get us a fix sooner.

Still hopeful, but the hope is slipping away fast.

What year is it again?

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Member for

17 years 4 months
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OK it has been 10 days now and still the only show that is downloadable is the 05/26/22 show. And based on comments here there are issues with that. It is time to refund everyone who has ordered this, then you should fix it and then allow people to buy it. Make this right.

At this point you are taking advantage of the most loyal music fan base in the world.

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10 years 1 month
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It is obvious that there is no advantage (and many disadvantages) to pre-ordering any downloads from dead.net. I can't recall a single instance where everything went perfectly on day 1 (although it is possible that it may have happened once or twice) but this latest debacle has to be the worst ever.

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Member for

17 years 4 months
Permalink

Not only is thing not working for us saps who bought it and can’t get an update as to when it will be fixed, but they are still selling this to unsuspecting people knowing it is broke. Really guys???????

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3 years
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Pull them back if you haven't. Call your CC companies. Cancel PayPal payments. That speaks louder than forum words. If it is done en masse, it will be a lesson they won't forget.

And don't re-buy. There really is NO VALUE in this set to begin with. Go to 7digital or Qobuz and get the exact same thing there. Been available since 2014. There's been no work done on these shows. They are trying to get people to fund the production of the MSG box.

I did not know about those websites. I bought all the Dick's Picks back when they were new and we actually played CDs so some of them got scratched a little and some tracks skip. I've always wished I could just replace those tracks and it looks like I can do that from qobuz. Right on, now I just have to go through and listen to them all and figure out which tracks I need. That's my kind of chore!

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5 years 1 month
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Ok... We have all be very patient, many of us have been through this before with digital pre-orders but come on! What gives? No updates other than an email several days ago saying it has been resolved, oh and here is a coupon to spend more money on stuff we won't deliver on? COME ON! Where is the update guys? I work in IT, I would never get away with something like this with my clients!

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9 years 1 month
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Since we had the email saying it had been resolved has anybody actually being able to have any further communication with dead.net or are they ignoring all of us now?

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7 years 1 month
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I ordered the vinyl box and was planning to order the flac downloads so that I didn't wear the vinyl out and also had some portability. I received the vinyl box on time and it is exceptional. Just a masterful job and the sound is outstanding. Meanwhile, on the download side, a total mess. Don't know why we can't get one person from dead.net or Rhino to respond and clarify three simple questions: 1). When will the downloads be available; 2) what digital format will they be in - cd quality or hi-resolution; and 3) assuming they are just CD quality, are these the exact same versions as were included in the Europe box set a decade ago or have they been improved like the the 50th anniversary Europe '72 was - I purchased that off of HDTracks and it sounded fantastic.

Please - not expecting you to fix anything - just respond on this forum. Surely you monitor it. Communicate.

Amen to that John64! Exactly the questions they need to answer. And for that matter, for those of us who dropped $550 on the Vinyl box, the hi-res Flac downloads should have been included as part of the package. Greed.

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15 years 6 months
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Here we are, two weeks out from the release date, and still no resolution or any definite information about when a resolution might happen. The incompetence and disrespect for customers is astounding.

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Member for

17 years 3 months
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I WANT to give dead net my money so they have the revenue stream for more releases. I WANT to purchase through dead net to cut out any third party taking a cut. I have the E72 trunk but would shell out if these were 24 bit files. However, how can anyone buy the downloads when they've blown the trust and can't deliver? I guess you can't always get what you want.

I think I heard a rumor they canned David Lemieux and are getting Alex Jones to represent all the new releases based on his superior integrity and credibility compared to what we have now.

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Member for

4 years
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I was going to buy this download, but have decided not to, based on all the problems people are reporting in the comments here. I'm guessing I'm probably not the only one.

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Member for

17 years 4 months
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Well it has been two weeks, no fix, all downloads are still the same 05/26 show. No communication from anyone on this.

For those who contacted your banks and credit card companies, what did you tell them and did you get you money back?

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3 years
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I just hit Lemieux's FB page. All you purchasers ought to as well. Flood it with discontent and disappointment. It's easy enough to find. Just find one of his shill posts and flood the comments section. Don't just sit there and take it and wait.

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17 years 2 months
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Lemieux needs to know what people are going through. It’s not OK

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3 years

In reply to by adedhed68

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Then hit his shill FB page. All of you. The release is a rip-off to begin with. Nevertheless, get on his FB page and let it fly.

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5 years 3 months

In reply to by Duece

Permalink

Ever since my credit card info got stolen and misused because of WEA, I don't trust them with CC info and only pay with PayPal. I have begun the process of seeking a refund but PayPal won't do that without first initiating a dialogue between buyer and seller. Perhaps coming at this from a sharper angle may light a fire, we shall see.

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3 years
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NO ONE has posted their discontent on Lemieux's FB page. Well, I have and I didn't even buy this fraud. It's no wonder you all get taken advantage of and played for clownish buffoons.

Are you afraid LeMew will come to your house and have a front lawn chat with you?

Get your asses over to his page and say something or forever be known as the passive hippie wannabee's most music fans know you are. Where is your great 1960's revolutionary spirit now? If you don't even try, you sort of deserve what you are getting at this point.

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11 years 10 months
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I went ahead and disputed cc. Over the past 2 weeks+, their responses were: 1 forwarding to digital team, 2 resolved, wait for new download paths, 3 back to digital team (4 days ago)

This is fraud.

Twitter handles:
twitter-com/Rhino_Records
twitter-com/lemieuxdavid

YouTube Channel:
channel/UCPuuuhmMW7jh6roOrIV9yRw

BBB for Rhino:
[BBB URL] us/ca/los-angeles/profile/music-distribution-companies/rhino-entertainment-company-1216-13078271

At this point its really not right - these downloads should be handled by real professionals like HDTracks or Qobuz. We need to let these guys know that if they want to stay in business they should treat their customers better.

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Member for

3 years 3 months
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I disputed the charge with JP Morgan Chase as well. I have my money back and Rhino dead.net warner music they can fight it out with Chase. Warner music group and rhino should have fun hearing from the banks. Cheers.

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16 years 6 months
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Why are people going after Lemieux? He has nothing to do with the production side. He is involved in picking music and working with the engineers. The situation sucks but hassling someone who isn’t involved in getting the music to the people is misguided anger.

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Member for

17 years 4 months
Permalink

For $99.89 I purchased the hi-def download of the 4 Lyceum '72 shows. My order had 4 download buttons on it. I pushed them all thinking I would get 4 shows. Hah! All 4 downloads combined into a single folder, and it was a 44.1 download from 5-26-72. How are they going to make this right?

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9 years

In reply to by freeform

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But he does need to know that things aren’t right.
He is the archivist and the face of the releases/seaside chats.

But who is his employer, WMG/Rhino or GD, inc.?
GD has a contract with WMG/Rhino to vault the recordings (please don’t screw up like Universal Music) and put out releases, and Dave selects releases, but Dave may actually work for GD and not have a lot of control over what goes on at WMG/Rhino.

Given his high profile, it wouldn't do any harm for him to at least acknowledge the problem, and reassure people that it is being looked into. If it is.

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15 years 1 month

In reply to by daverock

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After getting nowhere and not realizing others had this same problem with this download release, I requested that my order be cancelled and a full refund be issued. I was told by customer service that my order was cancelled, that I would get a refund, and I was provided with a code for 10% off my next purchase from the dead.net store, which I will use to repurchase this product once they get their poop in a pile and have all four shows instead of only the penultimate show. Not a happy experience, but I encourage others to ask for the same remedy, which if enough people do, will force them to fix this issue.

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2 years 2 months
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Never used the message board or had a need to create an account until now. Thanks for the advice and messages. I thought it was just me. I will contact customer service and get a refund

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13 years 1 month
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Just got this in response to a second request for update on the download cluster:

Thank you for contacting us and we apologize for the tardiness of this response.

Unfortunately, we are currently experiencing a very high volume of incoming customer service tickets.

We will prioritize your ticket and follow up with your as soon as possible.

We are so sorry for the delay and thank you for your patience.

Sincerely,

Dead.net Store

product sku
081227883591BUN
Product Magento URL
https://store.dead.net/lyceum-72-the-complete-recordings-digital-download.html