• Post reply
    1,227 replies
    marye
    Joined:
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Comments

sort by
Recent
Recent Oldest A to Z Z to A
Reset
  • #551
    3D
    Joined:
    Ok looks like 200 dpi works
    With my time not being my own all too often yesterday and most of today did not work out as planned, thankfully nothing "bad". Cool I see the pic at my account and the show page. I only submitted from the original window twice. The first failed on your side at 300 dpi and the 2nd at 200 dpi went through. I did not hit submit on the 2nd test window I had open after the first failure. Aye, don't know what all yet but do know 300 dpi is a no go and 600x400 is the max. I will post here again when I try another one, only submit one at a time and wait for confirmation of failure or success before submitting another one. I won't go crazy I'll just try testing with a few that I want to upload anyway. Time to head home and write my story for the show 20 years ago today. A whole bunch, as opposed to ½ a bunch :P, of firsts for me that nite.
  • #552
    marye
    Joined:
    well, something you did worked...
    though based on the above I think we don't know what yet! Still, this is progress, thanks much, and I have turned your pic loose.
  • #553
    3D
    Joined:
    M'kay, I went like I was
    M'kay, I went like I was going to upload something new from the start in a new tab and @ 200, just like the 1st @ 300, I did not see anything other than the scaled 150px × 88px above the browse field when I would click on preview. Then I tried 150, 100, 72 dpi and each time I did not see the image when I previewed. I left the first tab open after hitting submit just in case and used another tab to go to my account page and it still showed, "No photos uploaded yet for this member (yet)." So I went back to the tab I left open after submitting, clicked on edit, browsed to a 200 dpi version, same size of 600x350, uploaded, hit preview and I see it. I did not see it originally after hitting submit and thought that might be due due to waiting for it to be approved but apparently not. I tried to upload other versions and it kept reverting back to the 200 dpi each time I hit preview. I don't recall hitting submit again, a 2nd time (1st w/200 dpi) after the 300. Perhaps it took what it liked and for me to try and change it again I have to click on submit??? I tried to change it again and paying a little more attention I see it listing both files with delete checked next to the first one after clicking on preview. Unlike initially browsing for files once submit is hit the page has view and edit at the top and it appears it will not change the upload until submit it hit again. Maybe I did hit submit after initially hitting the upload button with the 200 dpi version. Doing too many thing can cause this confusion, lol. Well it is getting kinda late here and I'm not really where I should be at this time so I think I'll leave things where they're at for now as to not mess up the system too much, lol, and come back to this tomorrow. If I have to redo what I tried to upload today no biggie but I'm thinking where I left it is ok since resubmitting replaces the current image, we'll see tomorrow. I am game for trying it with a test file that can be nuked to determine what is the max dpi the system will accept as long as you are willing. Sometimes outside testing is better but I don't want to disturb or take up too much of your time Mary. I am guessing from your last comment you'd like to know too. It's got me a little curious at this point, a bit confused with trying too many things and it might be best to try from the start fresh(er) tomorrow.
  • #554
    3D
    Joined:
    OK 300 dpi is no good and I
    OK 300 dpi is no good and I still am not remembering anything from that one info page, lol. It could have been something "hidden" and outdated I found. I'll try again at 200 since I am into figuring & testing these kinds of things then we'll know.
  • #555
    3D
    Joined:
    When I clicked on upload for
    When I clicked on upload for the pic @ 683x400 300dpi I got a message at the top, "The image was resized to fit within the maximum allowed resolution of 600x400 pixels". So me being me I had to mess around a lil more, :) Now I know the max res for sure, most likely max file size (a 1.2 meg .jpg or .gif would be very high dpi but not so much for a .png file) and well dunno about max dpi as of yet. If the software does not choke then we know it will take 300 dpi. Perhaps that 1000(?) I saw on the elusive info page is for dpi not res???I finally hit submit a few minutes ago.
  • #556
    marye
    Joined:
    as I suspected, it didn't work
    it is listed in the moderation queue, but when I click it there is no image there, and also no file. This, shall we say, happens a lot, so if we can figure out what does and doesn't work that would be useful.
  • #557
    3D
    Joined:
    Got delayed, ready to
    Got delayed, ready to attempt upload now @ 300 and we'll see if the software chokes. If so it was an unsuccessful test but at least then we will know.
  • #558
    marye
    Joined:
    and fwiw
    there are at present no files uploaded by you in the moderation queue.
  • #559
    marye
    Joined:
    well, like I say
    uploading 300 dpi is a waste because the Web can only display 72 dpi and the software is almost certain to choke on the hi-res, but whatever.
  • #560
    3D
    Joined:
    RE: Submitting a Fan Photo
    Looking to upload via the Submit content under user name on the left, which I have not tried to do yet, not post in a message. Dunno if there is any difference but I could see allowing less in a regular forum post as opposed to a "gallery". On the first page of the Community link at the top left I found, "File size limit is 1.2m. (Photo may take between 1-12hrs to appear on the site.)" At the Submit Fan Photo page it shouts (LOL), "ALL PHOTOS ARE SUBJECT TO APPROVAL AND WILL NOT BE "LIVE" IMMEDIATELY. IT CAN TAKE BETWEEN 1-24 HOURS TO APPEAR." so I figured a human inspects each one for several reasons. Also on the Submit Fan Photo page it has, "Upload your JPG, GIF, or PNG file here!" underneath the field with the browse button. I could see not wanting any uncompressed .tif or .tga files. Yeah I agree jpegs are the best for all around usage. I did some image info viewing from the Community link>Fan Photos. I sampled from Tickets, Concert and Festivals. I tried some I thought might be older and recent uploads. One labeled Further Tour 2010 has to be pretty recent, right? :) All the ones I checked were 400 pixels high, varying widths (600, 533, 419, 181, ...) and 300 dpi when saved and opened in a simple photo program. I wonder if there is an automated process before or after approval to make them all 400 pixels high? There was some other location I found max file and pixel size along with lots of other kinds of info, hence why I thought I could find it fairly easily again, but it was after continuously surfing the site for an hour or 3 so info retention was certainly diminished. I don't recall anything about file part but I want to say I saw a little over 1000 pixels as the max for one of the dimensions. I scanned it in at 300 dpi, will leave it at that, resize it down to 400 pixels high from 586 and it is only 68 KB so that should not be a problem. I'll give it a go here shortly and we shall see what happens.
user picture

Member for

17 years 3 months
Submitted by marye on
Forums
Admin Questions & Discussions
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
user picture
Default Avatar

Member for

3 years 7 months

Submitted by Rob H on Fri, 02/19/2021 - 10:17

Permalink

Hi, I made a video to post ("High Time"), but YouTube has blocked it, saying it's copyrighted material. Is this something that comes up now and then? Any clues on how to keep a video from being blocked -- it must sound too much like the original. Thanks, -Rob

user picture

Member for

17 years 3 months

Submitted by marye on Fri, 02/19/2021 - 18:48

Permalink

and see if there's anything we can do.
user picture
Default Avatar

Member for

3 years 11 months

Submitted by raelrubes on Sat, 02/20/2021 - 10:38

Permalink

Hi. Wondering if there is any way to download all 30 Days of Dead mp3's at once??? Can't see why not once they are done. Thanks.

Scott

user picture
Default Avatar

Member for

4 years 9 months

Submitted by motsop59 on Mon, 03/01/2021 - 08:38

Permalink

Hey Now! So where can I post some pics that people will likely get a kick out of?

user picture
Default Avatar

Member for

3 years 6 months

Submitted by pmac7a7 on Thu, 03/11/2021 - 18:21

Permalink

Hi,
What do I need and how do I go about downloading a complete show from the archives, and burning it to one CD?
Thanks

user picture

Member for

17 years 3 months

Submitted by flounderfe on Tue, 03/30/2021 - 17:31

Permalink

Disk one of Daves Picks won't play. My player shows the # of tracks and the total play time, but won't play. I tried it on multiple players. Just curious if anything can be done.
Thanks much!

user picture

Member for

17 years 3 months

Submitted by marye on Wed, 03/31/2021 - 09:17

Permalink

please send me a PM with the details and order info and I'll ask the Doc if he can fix this. Thanks and sorry for the hassle.
user picture

Member for

17 years 3 months

Submitted by wilfredtjones on Sat, 04/03/2021 - 10:59

Permalink

Does anyone know of a positive Brian Dyke show review?

user picture
Default Avatar

Member for

3 years 4 months

Submitted by steffey on Thu, 05/13/2021 - 12:51

Permalink

I have had a great idea for quite some time about a merch product that I would love to see come to fruition.
I believe the only way to do it right would be through GDM, as it would be a Highly Iconic design or two, used in a 'NEW' way, it would be a very popular item GDM should maintain control of.
Please let me know whom to contact!
Thanks!

user picture
Default Avatar

Member for

12 years 4 months

Submitted by mike0715 on Mon, 07/05/2021 - 08:08

Permalink

On 11/20/20 I ordered the 50th Anniversary American Beauty T-shirt.

As of today it still has not arrived. Every time I email, I get the following:

We are currently experiencing a surge of emails and cannot provide you with an individualized response at this time.

We hope that the answers below will help with any questions that you may have.
We are very sorry for the inconvenience and thank you for your patience.
Sincerely,

user picture

Member for

17 years 3 months

Submitted by marye on Mon, 07/05/2021 - 09:34

Permalink

Please send me a PM with the details and I'll ask the Doc to get on the case. So sorry.
user picture

Member for

17 years 1 month

Submitted by mark_mumper on Mon, 07/05/2021 - 17:37

Permalink

Here's one largely positive review from Brian Dyke, in Taping Compendium Vol. I: of Denver Coliseum, Nov 20 1973 - though some of the details of his description don't match what I hear, and he resorts in a couple of places to (mild) versions of his typical fault-casting (saying "the triad of 'Promised' > 'Bertha' > 'Greatest Story,' falls flat on its face" - which just isn't so, I think ["Promised Land" 's particularly rhythmically good, w/very spunky drumming; Jer flubs the 2nd verse of "Bertha," though]).

user picture
Default Avatar

Member for

3 years 2 months

Submitted by Charli on Wed, 07/07/2021 - 18:36

Permalink

Looking For Photo Or Video Alpine Valley 1988
I'M LOOKING FOR PHOTOS AND OR VIDEOS FROM THE 1988 SHOW AT ALPINE VALLEY...MY FRIEND AND I (two college girls, blonde and brunette) WERE ON STAGE FOR A FEW MINUTES AND I'M TRYING TO FIND AN IMAGE OF IT. WE GOT LUCKY AND MY FRIEND MET ONE OF THE LIGHTING GUYS...IT WAS SURREAL....any help would be so appreciated!! Somebody decided they needed my backstage pass a few years later so I don't have anything other than the memory fading away.

user picture
Default Avatar

Member for

3 years 1 month

Submitted by Susan L. 18 on Thu, 08/12/2021 - 06:17

Permalink

What am I doing wrong, I can't seem to find a way to post?

user picture

Member for

17 years 3 months

Submitted by marye on Thu, 08/12/2021 - 08:50

Permalink

What you can't do is start a new thread. I see you've posted elsewhere, so I think this is resolved?
user picture
Default Avatar

Member for

2 years 10 months

Submitted by Nodnarb2021 on Wed, 11/03/2021 - 14:33

Permalink

Hello. First time poster. I saw on Facebook someone posted about Dave's Picks Volume 40 at Deer Creek.

I understand it is sold out, but inside there is a letter from John Scher to Dave Lucas. That Dave Lucas was my father.
He and his partner built Deer Creek, and created the vision on how great it ended up being. I myself worked many summers doing the marketing for the shows at Deer Creek including all the Dead shows.

However, I would like to get a copy of that as a present for him and I have no idea where to find. Can anyone help? Looking for a miracle(many times I handed out extra tickets as miracles). I think he would find it very special.

Thank you in advance.

Brandon Lucas

user picture
Default Avatar

Member for

5 years 10 months

Submitted by MrBrewskiSays on Fri, 11/19/2021 - 09:49

Permalink

Hello...recently purchased and just now received some of the vinyl singles...but I don't know how to also retrieve the digital versions, included with these....please advise. Thank you!

Found it....didn't realize it was in my Order Confirm/Verify email!

user picture

Member for

2 years 9 months

Submitted by jaddley2 on Tue, 11/23/2021 - 02:16

Permalink

Where can I check off the shows I have seen?

user picture

Member for

16 years 3 months

Submitted by Forensicdoceleven on Sun, 01/02/2022 - 10:49

Permalink

Hey, dude from India!!

So, you're a spammer, AND a Deadhead??? Interesting combination............

Ultimately, Captchas are useless for spam because they're designed to tell you if someone is 'human' or not, but not whether something is spam or not.........

Doc
Now it's not just the state, it's your nosy neighbor, your ex-spouse and people who want to spam you......

user picture
Default Avatar

Member for

2 years 11 months

Submitted by Mr.bluegenes on Tue, 01/04/2022 - 09:39

Permalink

I received a brand new and sealed copy of Dave's Picks, Vol. 30 w/bonus disc for Christmas. I opened it up and to my surprise, I found my copy to be numbered 190/300. I've seen some unnumbered promo copies released for other volumes, and I know there was a run of 500 extra copies of Vol. 3 to replace some copies that disappeared, but I can't seem to find any information on Vol. 30. Does anybody out there have any idea of what I might have? Thanks.

user picture
Default Avatar

Member for

2 years 8 months

Submitted by SupaDave on Sat, 01/15/2022 - 05:30

Permalink

Hello,
I wrote a movie script about the Grateful Dead. Who can I contact to ask permission to use their songs? Any help would be appreciated.

user picture

Member for

17 years 3 months

Submitted by marye on Sat, 01/15/2022 - 09:50

Permalink

send me a PM with your info and I'll track down the licensing folks. Thanks!

user picture

Member for

15 years 8 months

Submitted by Ed.head on Thu, 01/20/2022 - 10:14

Permalink

I'm seeing 90 minute tapes of "vintage" GD shows being sold on Ebay for as much as $50/show. Does the Grateful Dead condone this?

user picture
Default Avatar

Member for

2 years 4 months

Submitted by Stedhead on Sat, 04/23/2022 - 21:09

Permalink

Trying to find info on how to get permission to use dead insignia in my macrame art.

user picture
Default Avatar

Member for

9 years 7 months

Submitted by bennettdixon on Mon, 05/09/2022 - 08:22

Permalink

Has anyone here recently worked out a licensing arrangement for imagery? News article indicate licensing moved to Rhino Records a couple years ago, but it's not evident from their site how to properly go about becoming a licensee. Please help a Head! Thanks all.

user picture
Default Avatar

Member for

10 years 9 months

Submitted by morloquehamhoq… on Tue, 06/14/2022 - 19:52

Permalink

Is there a scheduled release date for the Garcia 50th anniversary LP, CD ?????

user picture
Default Avatar

Member for

13 years 10 months

Submitted by flogstrat on Sat, 07/30/2022 - 13:11

Permalink

I cannot download my digital versions of the Lyceum shows. I get "invalid URL download scheme".
OS:
Mac OS 10.12.6

Browsers:
Safari
Firefox
Chrome

user picture
Default Avatar

Member for

2 years 1 month

Submitted by Gabriel103A on Fri, 08/19/2022 - 13:24

Permalink

I did not receive DP 43. Post office said the Dead only made a tracking slip and did not give them the package to send. I emailed the Dead and only received an automated response with a ticket ID number. How can I get this resolved?

Jeff C

user picture

Member for

17 years 3 months

Submitted by marye on Sat, 08/20/2022 - 08:10

Permalink

Send me a PM with your order details and we'll get it figured out.
user picture
Default Avatar

Member for

2 years 1 month

Submitted by Gabriel103A on Tue, 08/23/2022 - 12:20

Permalink

Marye

Did you get my PM yesterday? The site is a little confusing so I was not sure if I did it correctly. I am the person who did not get Dave's Picks 43. If you did not get it can you just email me at jcharney@kprs.com and I will reply with the information that you requested. Thanks.

Gabriel (Jeff)

user picture

Member for

17 years 3 months

Submitted by marye on Wed, 08/24/2022 - 10:01

Permalink

but will see what we can figure out based on this.
user picture

Member for

2 years

Submitted by IQZero56 on Wed, 09/21/2022 - 13:19

Permalink

Found a zip file with a few hundred shots of the dead from the 60s - 99s. All dated so easy to figure out which shows. I don't have any providence but wanted to know if they could be useful to u guys. Thx Ian

user picture

Member for

1 year 11 months

Submitted by LMiskol on Thu, 10/06/2022 - 10:20

Permalink

My sister Jamie was an Avid Dead Head. She passed away 10 Years ago. Hanging out with the rest of the band in heaven.
She left me with four signed GD Posters. What would be their collecting status / value. Where would I look for info on this web site for interest?
Thanks, Luke

user picture
Default Avatar

Member for

1 year 11 months

Submitted by kpb on Wed, 10/12/2022 - 23:31

Permalink

Hi!
Can anybody tell me how to download my digital music from dead store if I got NO download mail and no download l_i_n_k (furthermore my download section in my store account is empty too!) ? Unfortenately all my mails to the store's customer service were unacknowledged...

user picture

Member for

14 years 9 months

Submitted by PT Barnum on Thu, 10/13/2022 - 05:19

Permalink

by who? all the band, just Bobby? Jerry's signature has some value, as does Pig's. PM me for more info.

user picture

Member for

17 years 3 months

Submitted by gflded on Fri, 10/28/2022 - 11:23

Permalink

I'm trying to subscribe for 2023 and the site won't allow the final step - purchase. I click and my pointer goes to a null sign.
I have also tried to make a new account at the store, to no avail.
I've tried on several browsers and computers. Could use a bit of help.

Thanks!!

user picture
Default Avatar

Member for

1 year 10 months

Submitted by mproseph on Mon, 11/21/2022 - 11:25

Permalink

Hello, I think that I may be Michael from Brookfield CT that won on 11/18. I have not received any contact though. I understand there may be another Michael in my town but if I do happen to have been the winner I would love to have the calendar prize!

user picture

Member for

3 years 11 months

Submitted by MarkJV on Thu, 12/01/2022 - 06:13

Permalink

Has anyone else had difficulty downloading 2022 30 Days of Dead selections today to try to get days missed during November, 2022? Every time I download one of the seven days I missed (yeah, I know, DUH) I get an error message that the file is corrupted. So I went in to download all of 2022 30 Days, and got the 2021 30 Days! Anybody else, or am I just weird?

user picture
Default Avatar

Member for

1 year 9 months

Submitted by rojah96 on Mon, 12/05/2022 - 08:33

Permalink

Hey All! I've got an image of my Boreal (8/24/85) ticket if you want it. Positive, R.

user picture
Default Avatar

Member for

3 years 10 months

Submitted by musiclover7782 on Mon, 12/05/2022 - 13:56

Permalink

Hello, I was the daily winner on 30 days of dead November 13. I have not been notified
to received the calendar. Will notification be sent to my email?
Thanks

user picture

Member for

17 years 3 months

Submitted by marye on Tue, 12/06/2022 - 08:39

Permalink

for so many, the show they want to forget, and yet, a legend. Still got the earrings I bought there.