• 1,229 replies
    marye
    Joined:
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Comments

sort by
Recent
Reset
  • Jason Wilder
    Default Avatar
    Joined:
    Shippinig Charge: Watch Each Card You Play
    So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
  • marye
    Joined:
    if you're having download problems
    please tell us the OS and browser you're using. Thanks.
  • wilfredtjones
    Joined:
    hey bOne
    How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
  • b0ne
    Joined:
    30 days of dead
    tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
  • b0ne
    Joined:
    30 days of dead
    tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
  • deadhead12
    Default Avatar
    Joined:
    Store
    How come when you click on music to the store all the shows is the almanac and `DP subscription nothing else will load. Im trying to give you my money and I cant. Help!
  • marye
    Joined:
    Nottwo
    I'm seeing it just fine, and it's showing as published, so ???
  • Nottwo
    Joined:
    My last spring 90 post
    Hi Marye. Just wondering why my last post on the Spring '90 comments page was deleted; was it because I referred to MYSELF as a self-satisfied jerk?
  • wilfredtjones
    Joined:
    damn...
    ...and all that time I thought I was first 2 years ago when I won. That's great then, better chances for everyone. If I can remember right, I had to contact them to find out what to do after my name was announced as the winner. Par for the course here at Dead.net...hahaha. The prize was the 1969 Big Rock Pow Wow Road Trips.
  • YellowSkyBlueSun
    Default Avatar
    Joined:
    oh well!
    thanks for your help anyway. I just wanted to make sure it went through! I would love to get that From the Vault box... :)
user picture

Member for

17 years 5 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
user picture
Default Avatar

Member for

3 years 8 months
Permalink

Hi, I made a video to post ("High Time"), but YouTube has blocked it, saying it's copyrighted material. Is this something that comes up now and then? Any clues on how to keep a video from being blocked -- it must sound too much like the original. Thanks, -Rob

user picture

Member for

17 years 5 months
Permalink

and see if there's anything we can do.
user picture
Default Avatar

Member for

4 years 1 month
Permalink

Hi. Wondering if there is any way to download all 30 Days of Dead mp3's at once??? Can't see why not once they are done. Thanks.

Scott

user picture
Default Avatar

Member for

4 years 11 months
Permalink

Hey Now! So where can I post some pics that people will likely get a kick out of?

user picture
Default Avatar

Member for

3 years 7 months
Permalink

Hi,
What do I need and how do I go about downloading a complete show from the archives, and burning it to one CD?
Thanks

user picture

Member for

17 years 5 months
Permalink

Disk one of Daves Picks won't play. My player shows the # of tracks and the total play time, but won't play. I tried it on multiple players. Just curious if anything can be done.
Thanks much!

user picture

Member for

17 years 5 months
Permalink

please send me a PM with the details and order info and I'll ask the Doc if he can fix this. Thanks and sorry for the hassle.
user picture

Member for

17 years 5 months
Permalink

Does anyone know of a positive Brian Dyke show review?

user picture
Default Avatar

Member for

3 years 5 months
Permalink

I have had a great idea for quite some time about a merch product that I would love to see come to fruition.
I believe the only way to do it right would be through GDM, as it would be a Highly Iconic design or two, used in a 'NEW' way, it would be a very popular item GDM should maintain control of.
Please let me know whom to contact!
Thanks!

user picture
Default Avatar

Member for

12 years 6 months
Permalink

On 11/20/20 I ordered the 50th Anniversary American Beauty T-shirt.

As of today it still has not arrived. Every time I email, I get the following:

We are currently experiencing a surge of emails and cannot provide you with an individualized response at this time.

We hope that the answers below will help with any questions that you may have.
We are very sorry for the inconvenience and thank you for your patience.
Sincerely,

user picture

Member for

17 years 5 months
Permalink

Please send me a PM with the details and I'll ask the Doc to get on the case. So sorry.
user picture

Member for

17 years 2 months

In reply to by wilfredtjones

Permalink

Here's one largely positive review from Brian Dyke, in Taping Compendium Vol. I: of Denver Coliseum, Nov 20 1973 - though some of the details of his description don't match what I hear, and he resorts in a couple of places to (mild) versions of his typical fault-casting (saying "the triad of 'Promised' > 'Bertha' > 'Greatest Story,' falls flat on its face" - which just isn't so, I think ["Promised Land" 's particularly rhythmically good, w/very spunky drumming; Jer flubs the 2nd verse of "Bertha," though]).

user picture
Default Avatar

Member for

3 years 4 months
Permalink

Looking For Photo Or Video Alpine Valley 1988
I'M LOOKING FOR PHOTOS AND OR VIDEOS FROM THE 1988 SHOW AT ALPINE VALLEY...MY FRIEND AND I (two college girls, blonde and brunette) WERE ON STAGE FOR A FEW MINUTES AND I'M TRYING TO FIND AN IMAGE OF IT. WE GOT LUCKY AND MY FRIEND MET ONE OF THE LIGHTING GUYS...IT WAS SURREAL....any help would be so appreciated!! Somebody decided they needed my backstage pass a few years later so I don't have anything other than the memory fading away.

user picture
Default Avatar

Member for

3 years 3 months
Permalink

What am I doing wrong, I can't seem to find a way to post?

user picture

Member for

17 years 5 months
Permalink

What you can't do is start a new thread. I see you've posted elsewhere, so I think this is resolved?
user picture
Default Avatar

Member for

3 years
Permalink

Hello. First time poster. I saw on Facebook someone posted about Dave's Picks Volume 40 at Deer Creek.

I understand it is sold out, but inside there is a letter from John Scher to Dave Lucas. That Dave Lucas was my father.
He and his partner built Deer Creek, and created the vision on how great it ended up being. I myself worked many summers doing the marketing for the shows at Deer Creek including all the Dead shows.

However, I would like to get a copy of that as a present for him and I have no idea where to find. Can anyone help? Looking for a miracle(many times I handed out extra tickets as miracles). I think he would find it very special.

Thank you in advance.

Brandon Lucas

user picture
Default Avatar

Member for

6 years
Permalink

Hello...recently purchased and just now received some of the vinyl singles...but I don't know how to also retrieve the digital versions, included with these....please advise. Thank you!

Found it....didn't realize it was in my Order Confirm/Verify email!

user picture

Member for

2 years 11 months
Permalink

Where can I check off the shows I have seen?

user picture

Member for

16 years 4 months
Permalink

Hey, dude from India!!

So, you're a spammer, AND a Deadhead??? Interesting combination............

Ultimately, Captchas are useless for spam because they're designed to tell you if someone is 'human' or not, but not whether something is spam or not.........

Doc
Now it's not just the state, it's your nosy neighbor, your ex-spouse and people who want to spam you......

user picture
Default Avatar

Member for

3 years 1 month
Permalink

I received a brand new and sealed copy of Dave's Picks, Vol. 30 w/bonus disc for Christmas. I opened it up and to my surprise, I found my copy to be numbered 190/300. I've seen some unnumbered promo copies released for other volumes, and I know there was a run of 500 extra copies of Vol. 3 to replace some copies that disappeared, but I can't seem to find any information on Vol. 30. Does anybody out there have any idea of what I might have? Thanks.

user picture
Default Avatar

Member for

2 years 9 months
Permalink

Hello,
I wrote a movie script about the Grateful Dead. Who can I contact to ask permission to use their songs? Any help would be appreciated.

user picture

Member for

17 years 5 months
Permalink

send me a PM with your info and I'll track down the licensing folks. Thanks!

user picture

Member for

15 years 10 months
Permalink

I'm seeing 90 minute tapes of "vintage" GD shows being sold on Ebay for as much as $50/show. Does the Grateful Dead condone this?

user picture
Default Avatar

Member for

2 years 6 months
Permalink

Trying to find info on how to get permission to use dead insignia in my macrame art.

user picture
Default Avatar

Member for

9 years 9 months

In reply to by kindermama

Permalink

Has anyone here recently worked out a licensing arrangement for imagery? News article indicate licensing moved to Rhino Records a couple years ago, but it's not evident from their site how to properly go about becoming a licensee. Please help a Head! Thanks all.

user picture
Default Avatar

Member for

10 years 11 months
Permalink

Is there a scheduled release date for the Garcia 50th anniversary LP, CD ?????

user picture
Default Avatar

Member for

14 years
Permalink

I cannot download my digital versions of the Lyceum shows. I get "invalid URL download scheme".
OS:
Mac OS 10.12.6

Browsers:
Safari
Firefox
Chrome

user picture
Default Avatar

Member for

2 years 2 months
Permalink

I did not receive DP 43. Post office said the Dead only made a tracking slip and did not give them the package to send. I emailed the Dead and only received an automated response with a ticket ID number. How can I get this resolved?

Jeff C

user picture

Member for

17 years 5 months
Permalink

Send me a PM with your order details and we'll get it figured out.
user picture
Default Avatar

Member for

2 years 2 months

In reply to by marye

Permalink

Marye

Did you get my PM yesterday? The site is a little confusing so I was not sure if I did it correctly. I am the person who did not get Dave's Picks 43. If you did not get it can you just email me at jcharney@kprs.com and I will reply with the information that you requested. Thanks.

Gabriel (Jeff)

user picture

Member for

17 years 5 months
Permalink

but will see what we can figure out based on this.
user picture

Member for

2 years 2 months
Permalink

Found a zip file with a few hundred shots of the dead from the 60s - 99s. All dated so easy to figure out which shows. I don't have any providence but wanted to know if they could be useful to u guys. Thx Ian

user picture

Member for

2 years 1 month
Permalink

My sister Jamie was an Avid Dead Head. She passed away 10 Years ago. Hanging out with the rest of the band in heaven.
She left me with four signed GD Posters. What would be their collecting status / value. Where would I look for info on this web site for interest?
Thanks, Luke

user picture
Default Avatar

Member for

2 years 1 month
Permalink

Hi!
Can anybody tell me how to download my digital music from dead store if I got NO download mail and no download l_i_n_k (furthermore my download section in my store account is empty too!) ? Unfortenately all my mails to the store's customer service were unacknowledged...

user picture

Member for

14 years 11 months

In reply to by LMiskol

Permalink

by who? all the band, just Bobby? Jerry's signature has some value, as does Pig's. PM me for more info.

user picture

Member for

17 years 5 months
Permalink

I'm trying to subscribe for 2023 and the site won't allow the final step - purchase. I click and my pointer goes to a null sign.
I have also tried to make a new account at the store, to no avail.
I've tried on several browsers and computers. Could use a bit of help.

Thanks!!

user picture
Default Avatar

Member for

1 year 11 months
Permalink

Hello, I think that I may be Michael from Brookfield CT that won on 11/18. I have not received any contact though. I understand there may be another Michael in my town but if I do happen to have been the winner I would love to have the calendar prize!

user picture

Member for

4 years 1 month
Permalink

Has anyone else had difficulty downloading 2022 30 Days of Dead selections today to try to get days missed during November, 2022? Every time I download one of the seven days I missed (yeah, I know, DUH) I get an error message that the file is corrupted. So I went in to download all of 2022 30 Days, and got the 2021 30 Days! Anybody else, or am I just weird?

user picture
Default Avatar

Member for

1 year 11 months
Permalink

Hey All! I've got an image of my Boreal (8/24/85) ticket if you want it. Positive, R.

user picture
Default Avatar

Member for

4 years
Permalink

Hello, I was the daily winner on 30 days of dead November 13. I have not been notified
to received the calendar. Will notification be sent to my email?
Thanks

user picture

Member for

17 years 5 months
Permalink

for so many, the show they want to forget, and yet, a legend. Still got the earrings I bought there.