Grateful Dead Known Bugs

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May 29, 2007 - 10:06am

69 replies

marye

Joined:
May 26, 2007

Stuff we already know is broken and (we hope) being worked on. Thank you for your patience!

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January 1, 2015 - 2:14pm

#11

wjonjd

Joined:
January 24, 2011

Similar problems

I'm using safari on an iPad mini (first version). When I'm in the forums section, the blue box that surrounds the word "forums" at the top covers up the yellow username and chat buttons that are at the top left rendering them inaccessible. In general, web pages that treat all the different sections as independent "objects" from each other are almost impossible to create and maintain (or at least do it well) because of all the different resolutions, aspect ratios, etc. For instance, no matter what browser you're using, try using whatever built-in feature exists to magnify the web page for easier reading. See? The various objects behave independently and overlap each other rendering them unusable. Even without magnification, it will never work perfectly on all devices, maximized and/or not maximized, all resolutions, etc. So, unless there is truly additional functionality that is gained that could not be done with traditional web page design, it's just for aesthetics - which is nice, but not worth losing functionality over. In any case, even it got perfected so it works right in all environments, it will always be orders of magnitude harder to KEEP it that way through all the changes and updates that will always be happening. In any case, I really do appreciate all the work and time that must have gone into it, and I thank the folks at dead.net for that, seriously. But, unless there is actual functionality that people want that can't be done without using the independent objects technique, then it really ought to go back to a traditionally designed page. There's lots of cool design work that can be done even within that limitation. And, it would work right for everybody all the time.
January 1, 2015 - 10:46am

#12

wilfredtjones

Joined:
June 4, 2007

re: problem DeadGeek is having

It happens to me on my smaller screen laptop. When I move to my larger screened desktop, it works fine. Will not work on my laptop if maximized. Minimized it works fine. Win 7/IE 11 on both systems.
January 1, 2015 - 10:34am

#13

deadgeek

Joined:
December 12, 2014

Browser Info

I am using windows 7. Also tried in both IE and Chrome browsers. I discovered it works if you maximize the browser window. My impression as a previous web designer is the hotspots overlap and the second row of buttons overlaps the smaller top row of buttons. But again, when I maximized the window it works. Thanks!
January 1, 2015 - 8:29am

#14

marye

Joined:
May 26, 2007

DeadGeek

what OS/browser/device are you using? Those links are working fine for me in Chrome/MacOS, but that doesn't mean they work for everybody, so please let us know the details so we can troubleshoot. Thanks!
January 1, 2015 - 7:42am

#15

deadgeek

Joined:
December 12, 2014

Can't click on most of the links/hot spots at the top

The Band..Forums..Store hot spots do not allow you to click on the links above them to get to your messages/chat, etc.
December 30, 2014 - 6:56pm

#16

wilfredtjones

Joined:
June 4, 2007

oh, bug...wha, bug...
November 17, 2014 - 11:26am

#17

johnman

Joined:
December 26, 2007

Tape

I have had good luck with the fly tape...I'm wondering why the flies go there, when it's obvious their pals are struggling
September 26, 2014 - 6:11pm

#18

wilfredtjones

Joined:
June 4, 2007

How's it going with the flypaper?

How's it going with the flypaper?
September 25, 2014 - 5:14pm

#19

wilfredtjones

Joined:
June 4, 2007

earwigs

I found some in my mailbox. They had set up shop between the main plank and a shim underneath. The mailman kept looking at me sideways and (I had the feeling) skipping me 'til I replaced the box. He said I 'must really like my old one'. Boy, those things really gave me the creepy crawlies.*update* The dang bugs are still in there even after replacing the board and box. They must have set up shop in the post. I seem to have the opposite of the Midas touch lately; whatever I touch turns to poo. *yet another update* No sign of the bugs after caulking the holes manufactured as part of the design of the box. Thank god, those things were freaking me out.
November 8, 2012 - 10:19pm

#20

slo lettuce

Joined:
July 20, 2012

order: hemiptera..... about 75,000 species worldwide...

examples include: bedbugs, waterbugs, pondskaters, cicadas and aphids. have to spray for aphids at work bedbugs are nasty, too bad, bad news

John Perry Barlow

John Perry Barlow

Forums

Technical Problems

Stuff we already know is broken and (we hope) being worked on. Thank you for your patience!

Right now, the Store is not

Right now, the Store is not working, which is one reason we're not really open yet. With luck this is a short term problem. Thanks!

How 'bout those breadcrumbs!? Up there at the top of your screen when you're checking out the comments in a Topic... For now, Beta-Head friends, please use the Table of Contents or your own back arrows to back-navigate. Thanks muchly. iz

Techno-geek husband says the

Techno-geek husband says the breadcrumbs might be a Drupal bug... he & his website building buds think Drupal is great for large websites like this but they don't use it cause it is too complicated for their stuff... (if you ask me what I just said, I will shake my head and look completely confused)

On the contrary! Drupal is

On the contrary! Drupal is perfect for smaller sites. It's free, highly customizable, a rubust open-source community offering support, and it's very easy to get a basic functioning site with no programming experience necessary.

I think Pat caught this

I think Pat caught this today - I tried to join using my comcast account and recieved no notification of my password. I had to join again using a different email account.

If it's any consolation, I

If it's any consolation, I had the same problem at my Well address and my yoyow address, but when I set up a gmail account it worked like a champ. We are not entirely sure why this is, but thank you google.

...and I used my Well

...and I used my Well account, and had no problem. g figure.

Yeah, I really hope they get

Yeah, I really hope they get to the bottom of this issue. It's just weird.

Your assistance, please...

Hey folks - if you see that you've (or anyone else) has created a duplicate post, feel free to drop one of us a note to point it out. No need to fill your screen with dups if we can get to 'em to delete 'em quickly.

And it still isn't...

When will it finally be up and running? It appeared to work and complete my transaction on 6/5. However, at least in my case, it wouldn't allow me download the flac files (that I thought I purchased). If the store doesn't work properly, please make it obvious. So, we won't be frustrated. Thanks.

posts are getting out of

posts are getting out of order... I mean, ending up in the wrong chronological order. peace.

yeah yeah...

we know. So sorry. It's reported and, I hope, being worked on. Of course this will probably appear three posts ahead of your question, but you get the drift...

was the eidt function turned off?

was the edit thang turned off??so no one will penalize me for bad spelling no more?? ( -;

EDIT!

see what I mean?? I misspelled edit in the frigging subject line...

Edit...

has been turned off, yes. It's what's making your pages load faster and your posts post in order.

OK

cool. edit schmedit. (I just wanted to say edit schmedit) ( -;

How do I delete a post?

I somehow accidentally posted the same post twice and I don't think it looks very nice. Maybe someone can do it for me, if I am not permitted. No editing, I found preview to help, except that is how I got in trouble and posted twice, 'cause I skipped the edit that time and thought I needed to hit another button... Aahhh I tend to be so button happy (sorry.) How do you post in links I can only get really simple html to work?

Access denied?

Tried accessing Greatful Dead (GDM) 1997 and was denied access. Is this normal or am I not following proper course of action. Was very interested in the Allman's concert recording. Thanks.

VooDoo...

Could you be a bit more specific? I.e. what was the url of the Web page you were trying to access? Thanks!

Private Message

For some reason, I am unable to get to my private mailbox to see the "private message" awaiting me. Instructions can be sent to staggerleib@yahoo.com, but I would have thought that simply authenticating to my approved account would give me access to that area. The site looks great, and I'm loving the taper section particularly. All the best- Buzz

private messages

I just tried to send you a message, staggerleib, and that'd the damndest thing. I'll report that up to our admin folks. You don't seem to have that feature in your profiles. We'll get it fixed!

I dont know where else to

I dont know where else to post this, but I have an issue that needs to be brought to someones attention. On June 21st, I ordered 3 cds from the store. On June 23rd I got an email saying that the order went through and that the order was shipped and that my credit card was charged. I waited until July 13th and sent an email saying that I still had not received my order. I did not get a response, so I sent another email on July 18th. On the 19th I got an email saying that they had a problem with my address and that I should call them to resolve it. Well since I live in Singaopore, I didn't call them, but I emailed them back asking what the problem with the address was. I did not hear anything back so I emailed them back on July 27th asking for some resolution. The same day I got an email saying that "We are unable to ship to AP address's, I apologize. Is there any where else that you could possibly have this order shipped? Thanks!" I emailed them back and copied and pasted from thier webiste that says that they DO ship to APO/FPO addresses "This is copied from your webpage... http://www.dead.net/shopping-shipping Shipping and Handling Information Please allow up to 2-3 weeks for delivery, although orders will likely arrive sooner. For orders outside of the USA, delivery time may vary depending on your delivery area. Orders are processed in the order received. If you are shipping to an Army Post Office (APO) and Fleet Post Office (FPO) please select "Ground" and you will be charged the standard fee for ground shipping, but will really receive your package via USPS." I emailed again on August 4th and again today and have not gotten any response back. Meanwhile I owe $71.86 on my credit card. I have never had any problems before ordering from Dead.net. This really sucks. Izzie or Marye please look into this if you can. I dont want to have to resort to asking my buddies to make copies of thier CD's for me.

Just Testing

to see what time this comes up as i am typing at 21 17 local time My last few posts have been added half hour early Bob - - - - - - - - - - - - - - Spanish Jam

Just Testing

to see what time this comes up as i am typing at 21 17 local time My last few posts have been added half hour early Bob - - - - - - - - - - - - - - Spanish Jam

I'll have a double please.

Bob, I don't get why that keeps happening to you.

I'm still waiting

Still no response from Dead Net about my order. I hope whoever took my $71.86 enjoyed it. This is the first time I ever got ripped off by the Dead's merchadise organization. I will never order through them again. I guess it's time to get my new releases via bit torrent sites.

masonkids

I'm very sorry to hear this and will escalate.

Cant post onto a vine

get no error, postions me back to the top of the vine yet, nothing gets posted after previewing.running XP OS with all service packs on a high speed T1 line..hep meh....no hurry just hanging out...thanx PS...if u dont get this because i cant post here either then dont worry about it...LOL

143

something you're doing is getting the spam filter very excited and sending all your responses into the spam queue. As many can attest, it does this from time to time. I've gone in and straightened things out, I think, but lemme know if something's not right.

thanks to the tech-wiz

hi mary,im so happy.in fact my comp. got bugged and as a consequence iwas completly hooked off the net.strange bug,didnt touch anything,just blocks completly your internet access.but my son got together with a pal and after some hours work they fixed it.Gee i already thougt i never see you again......have a nice and pleasent day :-))

Message number etc seem to ghave disappeared

- - - - - - - - - - - - - - http://spanishsunshinedaydream.blogspot.com/ Spanish Jam

Duplicate logged in users

being reported as well. might want to ask your developers about potential for redundant SessionContexts. Also might consider checkpoint, back up and bounce the database. Maybe bounce the app server as well. Conversation is always more interesting than recitation, so speak your mind and not someone else's.

thanks folks

apparently some maintenance work on the big computer in the sky had unexpected ripple (er, tsunami) effects in our part of the world, but it appears to be diagnosed and straightened out. You're right Bob, that feature has disappeared! I'll pass this on. I think the duplicate user thing was probably related to the system thrashing, but if you keep encountering it speak up!

I can't post

Whenever I make a post, i get a message like "your post has been queued for review by the administrators" - and then it never appears - meanwhile, other people can post just fine

yes, eric...

you seem to be today's lucky victim of a bug that has ensnared Bob, Gigi and several other blameless souls over the months. I've mentioned it to Jonathan.

you probably already know about this

The site is acting very strange lately - I see you took the chat room down, due to the way it was acting - but now, sometimes when I log on, there is no message - so I log on again, successfully - and see I'm listed twice. If i try to go to the chatroom, it says it's offline - but I show as not logged in. If I hit the back button, I am shown as logged in. It looks like alot of users are showing up as logged in multiple times. - not sure what's going on there.

log in

Yes, I keep showing as multiple log ins, three right now and I only logged in once this morning. I can post in the forum this morning though.

yeah, this multiple login thing

is quite annoying! I've reported it to Jonathan, but thanks for the data point.

Quick question

Sorry up front if his is the wrong thread.Recently i bought "Dead ’09: Greensboro, NC 4/12/09 256k MP3 Download " and I got the confirmation Email and it directed me to http://www.deadnetstore.com/User/MyDownloads.aspx to download. so my question is how long does it take to be able to download? I talked to 4 customer service reps for the GD store and I regret to say they where full of fail. All they did was repeat my order to me and told me they cant help me for 4 days. Any info will help greatly. Please help, Fatjackson

Washington DC show download problem

FatJackson...I got the DC show and I have the same problem...it is NOT showing in the download area....so I cannot download either.... bond007a1

download not there

I paid for the 5.10 show and it does not show up in my downloads... HELP I need that show!

sorry guys

please report order problems in the Having Problems With Your Store Order? topic and I'll find it a lot faster. PMs sent and we'll get to the bottom of this.

real slow

For about the last 6 weeks getting around this site has been very slow. Real slow.Any advice is appreciated. Thanks EJJD

ej

where are you coming in from, what kind of connection, and any particular time of day? I've noticed this from time to time myself, and I'll pass this to the tech guys, but more info might help them troubleshoot. Thanks!

slow problems

All the time. Started about 6 weeks ago. No changes on my side. All other sites are same speed. Took about a minute for this page to load.Ok to e-mail direct ejjd@aol.com since it took me 5 min to check my mail box and then get to this page. Thanks very much Ed I have also deleted a lot of my mail so thats not an issue

thanks.

I've reported this too, and indeed the pages do seem to be taking a long time to load. This is probably somewhat related to the fact that I'm using the 50 comments per page option, but still.

saved settings

Mayre: My saved settings won't. This is particularly true at the RatDog section maybe because that's the only place I go, currently. If I select "date-newest first" then change the view (ie."flat list-collasped), the "date-newest first" setting is lost and vice-versa etc. Is it or my computer? Thanks, Roger