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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Help with an order

Hello I am wondering if I could get help on an order for a shirt that I placed a month ago. I bought this as a Christmas present, but the site won't accept my information to find out where it is? I sent in an inquiry and I received an automated email telling me to do the same thing that I have been trying to do with no help.

How do I post my Grateful…

How do I post my Grateful Dead Show at Deer Creek Noblesville IN in 1991 or 1992 ?

Falcstubs

What are you trying to post (setlist?) and where are you trying to post it?

mark as attended

It's there on the show page. Search on Deer Creek in top right. Make sure you are logged in and you can mark as attended there.

Hoping helping... :-) :-) :-)

aha, wilfred to the rescue

thanks!

I'd like to know why the…

I'd like to know why the support for the store is MIA. Has anyone else had this issue? I purchased the American Beauty 50th so I could have the 2/18/71 show. The FLAC download has a corrupted cutoff GDTRFB and it's missing the NFA Pt. 2 and Uncle John's. I've reached out to support but they are MIA. Any ideas how to get ahold of them?

Arafel

send me a PM with the details and I'll see if I can find someone to straighten this out. So sorry for the trouble.

getting permission for the title and cover of my book about GD

Hello, I'm sorry if this is off your topic but maybe you can help. I have written a nice book about the music from the early Brent Mydland years of the Grateful Dead, about 400 pages. I want to get permission to use a certain image on the cover, and to use a certain lyric for the title. Do you happen to know who I should be in touch with about this project? Thanks! --Ryan Bouchard

Mushroom

Send me a PM about this with the details and I'll see if I can find the right person.

Uncle John's Band (additional verses)

Many years ago I found 2 more verses and a bridge/chorus(?) posted online for Uncle John's Band. The source was alleged to be an acoustic set Jerry did at a small club (The Matrix?).
One verse starts with: "Why wait in the dark for dawn when the sun's still going down?"
Another starts with: "Would you carry me uphill, back the way I carried you?"
I don't want to post the full verses since I can't vouch for their authenticity.

Has anyone ever heard recordings of these verses? Any more info on them?

Interesting

I would see what the Grateful Dead Annotated Lyrics had to say on the subject.

Annotated Lyrics, page 106

The manuscript version of the song includes these lines: Why wait in the dark for dawn / (while) when the sun's still going down?/ Maybe I'll dust off your chair/ If you say you're comin' 'round... There's more. Thanks, Wahrlock, and it's never a bad day to dive into the annotated lyrics...

To Bobby, I Pray

Thank you for turning a long term frown into a smile! I have loved you since I touched your foot at the Garden Pier in AC & I am so happy you found the beautiful love of your life, your lovely children & that you got to got to have such a wonderful family. And I’m also very happy that you were able to meet and fill the great relationship with your biological father, something we were never allowed to do because that was a bad man within my mother died while I was in college, both of them very young and unexpectedly so many different. I hope you don’t mind, but I need to see if you have a source that could help me both my husband and I were born with congenital birth defect, mine left me permanently, disabled at only 34. Then hurricane Sandy was it a direct hit to us as a full strength, hurricane, and we were not allowed to live in our home for eight years a week after that we were diagnosed with hereditary autoimmune diseases and our doctors this time absolutely forbid us from going back to work outside the home as we have no immune system. For the last 14 years, we’ve both been struggling very hard at our small office assistance or badly struggling due to all this. We are in foreclosure on our home. I am not writing this to ask you for a handout but just for source or sources. I have an idea about a book card like to write about the Grateful Dead and I need someone who can help me find the sources and even corroborate Either as a co-author or anything that they would like to be called. I hope and pray you see this message and you can point me in the right direction so we don’t lose our home that my husband spent eight years in his blood. Sweat and tears rebuilding because that would devastate us both. Thank you Bobby and God bless you and your beautiful family.

30 Days Calendar

Hi, I won a calendar during the 30 Days and have not heard anything yet. Who do I contact?

"shows attended"

is this an active feature? and if it is active, how would one go about using the feature?
tried using it on my profile page but no can do, so figured here might be the place in the forum to ask for assistance...ty!

Peace All!
uncle_tripel

Go To...

the show listing itself here under archive and "mark attended". Use the search and enter date to find the show listing. Thanks to another poster here (Dancin Fool) I just figured that out too.
Cheers

N/A

ty

1STSHOW70878 and I will give that try,
cheers!

EDIT: it worked!

Hi Mary, I wonder if you…

Hi Mary, I wonder if you could help me. I am a long time subscriber to Dave's Picks. However, I am moving to a new address in February 2024. How do I update the address so that my Picks will come to my new address. Thank you.

John

Send me a PM with the details and I'll get on the case. Good luck with the move!

Locate a photographer

Hi Marye! Looking for help locating photographer for a photo from Telluride ‘87 from a post and hoping you can help.

dead.net/fanphotos/street-scene-telluride-co

Mule

to be honest, I don't know who took that photo either. However, I was there, and it was definitely a moment.

Hi Mary, I was a proud…

Hi Mary, I was a proud member of jane Sullivan's trash Crew and was hoping you could help me get in touch with her?I believe she got married and goes by her married name that I dont know? Flickster

Flickster

check your inbox... Those were the days.

Flac vs alac

Why is Flac 2x the cost of Alac?

Example:

12.99 vs 29.99 for Mars hotel?

Comments

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August 3, 2008 - 6:26pm

#931

marye

Joined:
May 26, 2007

Preorder

Not happening yet. Happening: many technical issues due to server migration, making me very happy that there aren't errant preorders adding to the confusion. This should all get straightened out pretty shortly, more as it happens. Thank you and sorry.
August 3, 2008 - 1:28pm

#932

QtheEsquimeaux

Joined:
July 15, 2008

Rock the Cradle

Hey Now! I, too cannot seem to find a link to put the new Egypt '78 shows in my cart. I want to pre-order to get the bonus disc. Please don't screw me on this! I use the search function and it takes me to a story about the new sets but there is no link to the product. FRUSTRATING! Any help would be bueno. Come on without, come on within!
August 1, 2008 - 1:58pm

#933

GratefulGigi

Joined:
July 20, 2007

Hey Anomalator ....

You can write them that question at purejerry@jerrygarcia.com and maybe they can answer it!! I have no idea why,but it seems to be abandoned to me too!!I just sent them a message too!!
August 1, 2008 - 1:40pm

#934

Anomalator

Joined:
June 7, 2007

The Jerry site

I apologize if this is the wrong thread to ask this in, but does anybody know what's up with the official Jerry site? It seems to be pretty much abandoned these days. No new DVD or CD releases whatsoever. In fact, there's nothing new at all on that site. I think it shows an enormous amount of disrespect to Jerry to do nothing with that site and the huge catalog of his music that's sitting in the vault. Anybody have any ideas?
August 1, 2008 - 1:30pm

#935

CosmicCharlie84

Joined:
June 19, 2007

The Dead Rock The Cradle Of Civilization

Isn't The Dead Rock the Cradle Of Civilization supposed to be available for pre-order here today? Site says it isn't available.... Thanks!
April 27, 2008 - 10:19am

#936

marye

Joined:
May 26, 2007

at the moment, I think not

but it's on the list. I would send a message to Customer Service with the request just so they know you want this.
April 26, 2008 - 12:35pm

#937

pkpotter

Joined:
June 7, 2007

download artwork

Is there a way to the Artwork associated with the Downloads sold in the store? I am just now buying them. thanks,pk
April 13, 2008 - 10:09pm

#938

docks of the city

Joined:
June 19, 2007

this concert

does anyone remember a dead concert at winterland in the '60s or early '70s, when the stage was opposite the front doors and people in the left balcony(i don't think there was a right balcony) opened a banner sayin - it has been 349 days (or some number like that) since you played dark star - ? they didn't that night but ya had to smile.....what year was that? it was a really nice night under the wing of uncle john's band.
April 13, 2008 - 9:23pm

#939

msgsec74

Joined:
June 5, 2007

More recent releases on itunes

When will something like the new winterland 73 box set be available on itunes. I prefer downloading music instead of buying it with the packaging Check Out My Orignal Music at myspace.com/salaversano
April 8, 2008 - 12:54am

#940

Gpsi MoonShine

Joined:
April 7, 2008

in the old

i hope there may be some old family from the rainbows out there that someday may run across me, and to everyone else keep the sun on your face and the wind at your backside.