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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Help with an order

Hello I am wondering if I could get help on an order for a shirt that I placed a month ago. I bought this as a Christmas present, but the site won't accept my information to find out where it is? I sent in an inquiry and I received an automated email telling me to do the same thing that I have been trying to do with no help.

How do I post my Grateful…

How do I post my Grateful Dead Show at Deer Creek Noblesville IN in 1991 or 1992 ?

Falcstubs

What are you trying to post (setlist?) and where are you trying to post it?

mark as attended

It's there on the show page. Search on Deer Creek in top right. Make sure you are logged in and you can mark as attended there.

Hoping helping... :-) :-) :-)

aha, wilfred to the rescue

thanks!

I'd like to know why the…

I'd like to know why the support for the store is MIA. Has anyone else had this issue? I purchased the American Beauty 50th so I could have the 2/18/71 show. The FLAC download has a corrupted cutoff GDTRFB and it's missing the NFA Pt. 2 and Uncle John's. I've reached out to support but they are MIA. Any ideas how to get ahold of them?

Arafel

send me a PM with the details and I'll see if I can find someone to straighten this out. So sorry for the trouble.

getting permission for the title and cover of my book about GD

Hello, I'm sorry if this is off your topic but maybe you can help. I have written a nice book about the music from the early Brent Mydland years of the Grateful Dead, about 400 pages. I want to get permission to use a certain image on the cover, and to use a certain lyric for the title. Do you happen to know who I should be in touch with about this project? Thanks! --Ryan Bouchard

Mushroom

Send me a PM about this with the details and I'll see if I can find the right person.

Uncle John's Band (additional verses)

Many years ago I found 2 more verses and a bridge/chorus(?) posted online for Uncle John's Band. The source was alleged to be an acoustic set Jerry did at a small club (The Matrix?).
One verse starts with: "Why wait in the dark for dawn when the sun's still going down?"
Another starts with: "Would you carry me uphill, back the way I carried you?"
I don't want to post the full verses since I can't vouch for their authenticity.

Has anyone ever heard recordings of these verses? Any more info on them?

Interesting

I would see what the Grateful Dead Annotated Lyrics had to say on the subject.

Annotated Lyrics, page 106

The manuscript version of the song includes these lines: Why wait in the dark for dawn / (while) when the sun's still going down?/ Maybe I'll dust off your chair/ If you say you're comin' 'round... There's more. Thanks, Wahrlock, and it's never a bad day to dive into the annotated lyrics...

To Bobby, I Pray

Thank you for turning a long term frown into a smile! I have loved you since I touched your foot at the Garden Pier in AC & I am so happy you found the beautiful love of your life, your lovely children & that you got to got to have such a wonderful family. And I’m also very happy that you were able to meet and fill the great relationship with your biological father, something we were never allowed to do because that was a bad man within my mother died while I was in college, both of them very young and unexpectedly so many different. I hope you don’t mind, but I need to see if you have a source that could help me both my husband and I were born with congenital birth defect, mine left me permanently, disabled at only 34. Then hurricane Sandy was it a direct hit to us as a full strength, hurricane, and we were not allowed to live in our home for eight years a week after that we were diagnosed with hereditary autoimmune diseases and our doctors this time absolutely forbid us from going back to work outside the home as we have no immune system. For the last 14 years, we’ve both been struggling very hard at our small office assistance or badly struggling due to all this. We are in foreclosure on our home. I am not writing this to ask you for a handout but just for source or sources. I have an idea about a book card like to write about the Grateful Dead and I need someone who can help me find the sources and even corroborate Either as a co-author or anything that they would like to be called. I hope and pray you see this message and you can point me in the right direction so we don’t lose our home that my husband spent eight years in his blood. Sweat and tears rebuilding because that would devastate us both. Thank you Bobby and God bless you and your beautiful family.

30 Days Calendar

Hi, I won a calendar during the 30 Days and have not heard anything yet. Who do I contact?

"shows attended"

is this an active feature? and if it is active, how would one go about using the feature?
tried using it on my profile page but no can do, so figured here might be the place in the forum to ask for assistance...ty!

Peace All!
uncle_tripel

Go To...

the show listing itself here under archive and "mark attended". Use the search and enter date to find the show listing. Thanks to another poster here (Dancin Fool) I just figured that out too.
Cheers

N/A

ty

1STSHOW70878 and I will give that try,
cheers!

EDIT: it worked!

Hi Mary, I wonder if you…

Hi Mary, I wonder if you could help me. I am a long time subscriber to Dave's Picks. However, I am moving to a new address in February 2024. How do I update the address so that my Picks will come to my new address. Thank you.

John

Send me a PM with the details and I'll get on the case. Good luck with the move!

Locate a photographer

Hi Marye! Looking for help locating photographer for a photo from Telluride ‘87 from a post and hoping you can help.

dead.net/fanphotos/street-scene-telluride-co

Mule

to be honest, I don't know who took that photo either. However, I was there, and it was definitely a moment.

Hi Mary, I was a proud…

Hi Mary, I was a proud member of jane Sullivan's trash Crew and was hoping you could help me get in touch with her?I believe she got married and goes by her married name that I dont know? Flickster

Flickster

check your inbox... Those were the days.

Flac vs alac

Why is Flac 2x the cost of Alac?

Example:

12.99 vs 29.99 for Mars hotel?

Comments

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November 30, 2012 - 11:23pm

#271

peterVsenior

Joined:
August 12, 2012

dead store ordering

I live in the UK and recently ordered daves picks 4 and other items from the store. I received no communication regarding dispatch and after sending several emails to customer service who always told me they had passed them onto the relevant dept for action, but I never got a reply. In the meantime I received an email informing an item on my order was cancelled but with no excplanation. I telephoned in the end and was told by someone called Zoe that the reason my order was cancelled was because international orders are not accepted. When asked why I could place a confirmed order and be quoted international postage she could not answer. Can someone please explain is this true and why is this allowed to occur. It is strange to encourage international business then not accept it. peter
November 30, 2012 - 11:52am

#272

Anonymous (not verified)

Joined:
March 29, 2017

where is the JAMoftheWEEK?

sweet niblits, where is the jam of the week?
November 30, 2012 - 7:37am

#273

marye

Joined:
May 26, 2007

what browser/device/OS are you seeng it in? I'm not seeing this.

Thanks.
November 29, 2012 - 6:03pm

#274

stuman

Joined:
November 21, 2007

so whats up with

this search bar that only seems to show up on dead.net ? T on the bottom of the screen it has an X on it but will not go away ..
November 23, 2012 - 8:22pm

#275

bcboot

Joined:
January 3, 2009

Store is working great!

Glad to see the store up and running with more music in stock Plus a 20% discount to boot!Finally got to order the Rotterdam 5/12/72 cd set today, so excited to hear the Dark Star on that one. Peace, ~bc.boot
November 20, 2012 - 9:16am

#276

marye

Joined:
May 26, 2007

whew

glad it saw the light...
November 20, 2012 - 7:22am

#277

Jason Wilder

Joined:
September 21, 2011

Shippinig Charge: Watch Each Card You Play

So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
November 14, 2012 - 8:52am

#278

marye

Joined:
May 26, 2007

if you're having download problems

please tell us the OS and browser you're using. Thanks.
November 13, 2012 - 6:52pm

#279

wilfredtjones

Joined:
June 4, 2007

hey bOne

How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
November 13, 2012 - 6:32pm

#280

b0ne

Joined:
November 14, 2010

30 days of dead

tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.