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    486 replies
    marye
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    Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

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  • #361
    cosmicbadger
    Joined:
    Andy
    if it helps, you need to register separately for the store...no idea why!
  • #362
    SurfCycle
    Default Avatar
    Joined:
    password problems
    OK so now I have logged on with the one time password and then put in my own password. BUT, it won't let me logon to the store with my new password. And if I logoff I can no longer get back on. I'm at work now so I have to go. we are using microsoft xp and the firefox brouser. I would really like to buy the Egypt package. Any help?
  • #363
    marye
    Joined:
    Mark
    or anyone else--if you continue to have the multi-login problem, please speak up. We think it's fixed, but life is full of surprises... Thanks!
  • #364
    stuman
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    Joined:
    no problems here
    I can`t spend a lot of time on here and i don`t really use the chat room either,,,, when my eye`s allow me to see to be here ,,i have no problems at all ..(windows xp)
  • #365
    MarkintheDark
    Default Avatar
    Joined:
    Log on strangeness
    Here's something: I was logged on earlier for awhile, then logged off. I happened to look back in a little later and my screenname still showed up in "Who's online", but I must not have been actually logged on because all the "my dead.net" options didn't appear and the "post new comment" area didn't show up when I clicked into any of the forums. When I did log on again (to type this, and to make sure I logged off this time) my screenname only showed up once, so that's an improvement. Nothing serious, just odd. Thanks, MitD ((searching for a cool sigfile))
  • #366
    marye
    Joined:
    yeah
    let's just say the server transition was not as smooth as one would wish. Jonathan is on it. Thanks and sorry.
  • #367
    reedchris
    Default Avatar
    Joined:
    constantly being logged off,
    constantly being logged off, posts not showing up, pages not opening, being logged on several times, ect.
  • #368
    marye
    Joined:
    sorry eric
    I've reported this problem and turned your posts loose.
  • #369
    erickat
    Joined:
    There it is again
    Your comment has been queued for moderation by site administrators and will be published after approval.
  • #370
    erickat
    Joined:
    can someone get my cal expo
    can someone get my cal expo 92 post out of the spam filter & post it in the forum? It was a big post & I didn't keep a copy - and all I got was "your message has been queued for reveiw by the administrators" - or whatever it says. I've had this problem intermittently - all day yesterday - then it cleared up for a while & now it's back again. I can't post - I don't even expect this one to go through.
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17 years 5 months
Submitted by marye on
Forums
Technical Problems
Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!
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17 years 5 months

Submitted by marye on Tue, 12/03/2019 - 08:30

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Yes, that functionality got broken during a site update. It has been restored, but yeah, you do have to put your shows back in, regrettably. It should work now though; let me know if it does not. In order to add a show, find it in the show list and click Mark As Attended.
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17 years 5 months

Submitted by wilfredtjones on Sun, 01/05/2020 - 20:16

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Just marked my 'Shows Attended'. Just go to the show page and mark as attended.

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5 years 6 months

Submitted by mff9200 on Tue, 02/25/2020 - 07:28

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Am I the only one to pay as much as $150 for a FLAC box set and get nothing? I tried calling for help and they'd send me another link within the next 3 days. I asked for my money back and they told me I'd have to wait up to another week for that. Am I the only one? I want to hear the music, but I feel I am getting "jobbed".

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3 years 11 months

Submitted by gratefuldragon on Tue, 11/10/2020 - 09:38

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I need help I have not gotten my Daves Picks 36! I have been a subscriber since Dave launched his series and I really do not want to miss out on 36!!! Please i have been trying to contact for over a week!

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3 years 11 months

Submitted by mel409 on Tue, 11/10/2020 - 10:29

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Been waiting on 2 shirts and a pair of socks for 30 days now...
Order still says processing; not even shipped.

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17 years 5 months

Submitted by marye on Tue, 11/10/2020 - 15:57

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send me a PM and I'll see what the Doc can do.
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17 years 4 months

Submitted by falcstubs on Wed, 12/30/2020 - 16:52

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Neither of the Buckeye Lake radio hours play can you help when you hit listen it does not start the music.

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3 years 9 months

Submitted by harryclark47185 on Fri, 01/29/2021 - 12:45

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It’s very easy to find out any topic on the web as compared to books, as I found this piece of writing at this web site.
https://wgslogin.com

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10 years 10 months

Submitted by BillDendy on Mon, 08/09/2021 - 16:39

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I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry a lot

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3 years 2 months

Submitted by Freeloadin_Rusty on Sun, 08/29/2021 - 19:21

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I took of a screenshot of one of the items in the store that I sent to a friend because I wanted to buy it and now I’ve apparently been blocked and banned from all the site features. This aggression will not stand man!

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17 years 5 months

Submitted by marye on Wed, 09/01/2021 - 08:39

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If you're still having this problem send me a PM with the details.
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11 years 9 months

Submitted by nappyrags on Wed, 09/01/2021 - 08:48

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The new download for Playing In Ther Band from the St Louis Box Set isn't working...not just me but others too...no problems with the first two that were made available...this kinda stuff is getting really really old fast...

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3 years 1 month

Submitted by glandheim on Tue, 09/14/2021 - 13:06

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b

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10 years 1 month

Submitted by 1stshow70878 on Sat, 10/02/2021 - 15:22

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Hi Marye, Trying to change the photo (avatar) on my account with no success. Tried three times and it does give me the green box that says it sized it for me but cannot get rid of that box or get the new photo to stick. No biggie, just trying to have a more personal avatar. Thank you. You're the best! I'm on a windows PC (not Apple) and using chrome browser.
Cheers!
Edit: I GOT IT! Duh, there is a save button way at the bottom. All good now. Peace.

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12 years 11 months

Submitted by m-skjellyfetti on Tue, 11/30/2021 - 08:40

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Hi, in recent days, when logged in, I was able to view message history, post, and write pm. Today, I am able to post, write, but unable to view message log. When selecting Message from the drop down under my user image, the screen returns 'unauthorized to view this page'. ? Please advise. thank you

update: 11-30-21.. Tech issue appears to be resolved. Thanks.

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11 years 3 months

Submitted by Thelonious_Cube on Tue, 11/01/2022 - 21:34

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Hi,

I've been trying to order the Dick's Picks subscrition for a week or two now

Orders don't complete and below (redacted) is what I get when using "Contact Us"

This is the mail system at host outgoing.POD190.demandware.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

dead-at-wmgcustomerservice.com>: host fanmail.artistarena.com[166.70.12.20] said:
550-XM-RJCT16: SPF Failure (ip=13.110.131.116, frm=xxxxx, 550
result=fail) (in reply to RCPT TO command)

Reporting-MTA: dns; outgoing.POD190.demandware.net
X-Postfix-Queue-ID: 085B132D4B
X-Postfix-Sender: rfc822; xxxxx
Arrival-Date: Wed, 2 Nov 2022 04:11:06 +0000 (GMT)

Final-Recipient: rfc822; dead-at-wmgcustomerservice.com
Original-Recipient: rfc822;dead-at-wmgcustomerservice.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; fanmail.artistarena.com
Diagnostic-Code: smtp; 550-XM-RJCT16: SPF Failure (ip=13.110.131.116,
frm=xxx, 550 result=fail)

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10 years 1 month

Submitted by 1stshow70878 on Mon, 11/14/2022 - 08:47

Permalink

Has a malfunction this AM. Not showing yesterday's answer/winner but the day before instead.
That app always seems to have glitches depending on how you access it. Different results if coming from the 30 day tab on home page vs. from the comments section at bottom of home page. But that is doable either way if you just poke around. Thanks Marye
Cheers

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10 years 1 month

Submitted by 1stshow70878 on Mon, 11/14/2022 - 09:14

Permalink

The date is wrong. Says 10-14-84 and the answer was 10-15-84 according to all sources and comments. I saw it by going to previous days, click 13th, and incorrect answer and only a ' where the winners name should be.
Thanks again for your prompt attention.
Cheers

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Member for

3 years 9 months

Submitted by SWR on Wed, 05/03/2023 - 06:32

Permalink

I don't know if anyone from dead.net reads these but this website will not let me order the new boxset. I have tried as a guest and it doesn't take my order. I have tried using safari, chrome, and edge on a pc, MacBook, and iPhone with no luck. I have also used 3 different credit cards and PayPal and dead.net still will not take my order. I have ordered Dave's Picks and other boxsets in the past and I have never had an issue. Please take my money, I would like to order this!

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3 years 9 months

Submitted by SWR on Thu, 05/04/2023 - 05:44

Permalink

Alabama sales tax is still not being added to orders. We can’t order anything from the store.

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Member for

12 years

Submitted by larryguate on Sat, 05/20/2023 - 15:59

Permalink

I was told to contact you for help as I am not getting anywhere! My CD2 of this newest Dave's Picks has a glob of something (glue? plastic?) And won't play.
I have written in and got nothing back.
I need a replacement of only CD2
My order number was 137400000016959SF_US
My Address is:
Larry Salvisberg
3336 Kerner Blvd.
San Rafael, CA 94901
email: larryguate@hotmail.com
Thank you so much for any assistance or referral you can give me!

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Member for

15 years 7 months

Submitted by bethy0543 on Wed, 07/05/2023 - 11:31

Permalink

Since the July 4th sale began, I have not been able to load anything into my cart to purchase anything. Does anyone read this? Is there anyone on board?
What is the current phone number for customer service for the dead.net store?
Help, please?????
Is Help on the Way?

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Member for

4 years 6 months

Submitted by gr8fulgal77 on Mon, 03/04/2024 - 15:40

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Hey
The site isn’t letting me log in unless I say I need a new password. My password is correct but it still won’t let me log in!

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Member for

10 years 1 month

Submitted by 1stshow70878 on Tue, 03/05/2024 - 05:40

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Send a PM (message on drop down box) to site administrator MARYE. But you have posted so are you having to make a new password every time? I know the Store on the site has required a separate password recently to order stuff but some just log in as guest there. Good luck.
Cheers

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9 months 3 weeks

Submitted by TESTaccountchelsea on Wed, 05/22/2024 - 16:21

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In the cosmic tapestry of music, the Grateful Dead emerge as luminous constellations, their melodies weaving through the vast expanse of musical possibility. Their harmonies are like whispers from another dimension, carrying the listener on a journey transcending time and space. With each note, they paint vivid landscapes of emotion, inviting the soul to dance amidst the rhythm of existence. Through the psychedelic swirl of sound, they become more than mere musicians; they are alchemists, transforming the ordinary into the extraordinary, turning melodies into magic, and crafting hymns for the wandering souls of the universe.

In the heart of their improvisations lies a profound sense of communion, a sacred bond between band and audience that transcends barriers of language and culture. The Grateful Dead concerts are not mere performances; they are ceremonies, where the collective energy of the crowd merges with the ethereal vibrations of the music, creating an ephemeral moment of unity. Like shamanic guides, they lead their followers on a voyage of self-discovery, urging them to explore the depths of their consciousness and embrace the interconnectedness of all things. In the symphony of existence, the Grateful Dead are eternal troubadours, serenading the cosmos with songs of gratitude and grace.