• https://www.dead.net/features/news/europe-72-complete-recordings-all-music-edition
    Europe '72: The Complete Recordings - All The Music Edition

    Europe '72:
    The Complete Recordings -
    All The Music Edition

    Our Europe '72 boxed set is now officially sold out, with all 7,200 boxes now gone! We can't thank you enough for your support, for having faith in the project and taking the plunge to purchase this unprecedented release. Despite the fact that it's going to be a bit of a wait before it arrives on your door step, we are sure you'll be blown away with the results.

    We are now offering the All-The-Music edition of Europe '72, which includes all of the music recorded on the tour, with each show in its own individual package, complete with its own liner notes by Dead scholars such as David Gans, Blair Jackson, Steve Silberman, Gary Lambert and others, as well as by attendees of some of the shows. You'll get 73 CDs and over 70 hours of prime Grateful Dead.

    IT'S ALL ABOUT THE MUSIC...

    Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping and clearly cosmic 73 DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

    Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this enormous box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

    This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

    Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

    Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

    So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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    garseeya
    13 years 2 months ago
    To Hal
    I just wanted to tell you that i think you are a standup guy and i like you alot!! My post wasn't directed at you at all, you have alot of good points and i love your last post! Your response was honest and i love that!! Peace Hal!!!!
  • Default Avatar
    Hal_M
    13 years 2 months ago
    No offense taken, garseeya
    I will say that it's too easy to lump anyone who has something positive to say into the area of "those who didn't have problems." In every post I've made here, I've agreed wholeheartedly that Rhino made some big-ass mistakes here. If you go back and look at some of my earlier posts, I even spell many of them out and make some straight-forward suggestions to Rhino on how to handle it better next time around. But I don't fall into the "all or nothing" camp. So when I see people complaining about something that I don't personally see as Rhino's fault, I'll say so. And remember, in general, more people tend to take the time to post complaints than to post why they're satisfied. That said, I think 90% of the complaints on this site are justified. And Rhino knows it. It's that 10% that seem to just come from rage or from misunderstanding that I have felt compelled to comment on here. Again, if only to offer another voice. I have no stake in backing Rhino beyond the fact that I am really enjoying this music and am glad that they are out there making it available and do not want to see that stop. But I'm not going to let them off the hook for their mistakes and oversights and in not being prepared to handle the distribution of this box set. I've said it before and I hope it holds true that they have probably learned a great deal from their mistakes here and we will (hopefully) see the results of that next time. And while Rhino is a big company that has been around for a long time, this Box Set was, indeed, something a bit off the beaten track for them. That's not an excuse, just awareness. It doesn't mean people shouldn't be angry, aggravated, even bitter. But don't throw the baby out with the bathwater, as the old saying goes. All I'm trying to offer is a little perspective on those who tend to feel that Rhino is actively out to screw them over. Releasing the shows individually is just one of those topics that I personally don't feel Rhino deserves shit about (except for their bad-timing). I don't believe they broke any promises here. That does not mean I do not support and stand behind many (if not most) of the other gripes people have. I have always said as much. Again, it doesn't have to be all or nothing. This side or that side. I think I've said about all I need to say here. Have a great week everyone. And enjoy the music. Hal
  • JackstrawfromC…
    13 years 2 months ago
    Thanks garseeya
    I'm totally with you on this one. If you were one of the ones who got put through the ringer of course you are going to be soured. It is easy to be positive if you had no issues and the issues with this release are monumental from the minute it was released - the site crashing, the under-estimation of the demand, the over promise of the box contents and not listing out exactly everything included (I'm not much for surprises), running credit cards then saving that info for 9 months down the road and THEN trying to charge the card, no way to handle address and credit card changes until it was way too late, sending out boxes before getting the card issues straightened out so people could freak out as to why they had not received their box yet, customer service that was atrocious at best until marye kindly elevated it to someone who actually knew what they were doing to getting the box unpersonalized when it was supposed to be. It was supposed to be the first 3000 personalized then it turned to all 7200 and ended with if you got your tag you are lucky. In the big scheme that part is not a big deal but I don't want to give them a free pass - it's not what I ordered so why would I blow that off?? I am not even going to hit on the packaging issues. The wole thing was second rate hell even third or 4th rate which is astonshing from a company this big that has been putting out music for a long long time. The bottom line for me is that I don't like the business model of "as long as these dopes get their music, they won't care about anything else". That is the message I take home from all of this. It's sad, really sad.
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Europe '72:
The Complete Recordings -
All The Music Edition

Our Europe '72 boxed set is now officially sold out, with all 7,200 boxes now gone! We can't thank you enough for your support, for having faith in the project and taking the plunge to purchase this unprecedented release. Despite the fact that it's going to be a bit of a wait before it arrives on your door step, we are sure you'll be blown away with the results.

We are now offering the All-The-Music edition of Europe '72, which includes all of the music recorded on the tour, with each show in its own individual package, complete with its own liner notes by Dead scholars such as David Gans, Blair Jackson, Steve Silberman, Gary Lambert and others, as well as by attendees of some of the shows. You'll get 73 CDs and over 70 hours of prime Grateful Dead.

IT'S ALL ABOUT THE MUSIC...

Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping and clearly cosmic 73 DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this enormous box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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17 years 5 months
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Some friends and I were going to buy this as a gift for a friend after reading these comments we'll find something else. I have no intentions of dealing with a Rhino and Co.
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Am I the only person of the 7,200 (which I'm now doubting that there really was only 7,200 made) who STILL hasn't received the numbered and personalized sticker? After numerous emails and phone calls to CAL-DEAD, all concluding with the broken promise of "we'll send it out this week", I still have not received the sticker. The last call to CAL-DEAD (about a week ago) resulted in me being told I had to take it up with "Dr. Rhino", and was given an email address. One week later, no word from the mysterious doctor. I originally placed my order on the first day within the first few minutes, and have been told serveral times that I was one of the original 3,000 to place an order and that I definitely got in on the personalization. I have LONG given up hope that my numbered set would be somewhere between 1 and 3000, but sheesh, how about at least delivering what's advertised? I've never really had problems with ordering from CAL-DEAD, but frankly, this one's been downright pathetic. It's a freakin' sticker, how hard can that be? If I ever do get my personalized sticker with the box number, I'd love to compare numbers with y'all and see if there's been duplicate numbers issued, because the whole thing wreaks of fishiness. I feel really bad in even thinking this because, as we all know, back in the days that the Grateful Dead were an active band, they would have personally made sure a fiasco like this would never have happened. Sad, very sad.
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16 years 8 months
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So, I have PM's Mary E, emailed Dr. Rhino, and called customer service. customer service told me I would receive replacements shortly about 3 months ago. Mary E kindly forwarded my troubles to Dr. Rhino. Dr. Rhino evidently doesn't respond to emails. This leaves me sitting here with my trigger finger on the cancel button for the Dave's Picks subscription I hesitantly ordered. My question to y'all is, has anyone heard anything more about replacement discs for the defects?
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17 years 6 months
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I ordered the All Music editon in October and it arrived this past Friday, December 2nd. I finally got a chance to listen to the first show today on my commute back and forth to work. I tried carefully to remove the first disc from the CD sleeve and it was imposible to do so without tearing the sleeve. I was mighty angry and didn't really start to enjoy the music until Big Boss Man. The second disc was a bit easier to remove, but still a struggle. The third disc came out easy. When I got home I tried to eject the third disc from the player but it wouldn't come out. After five minutes the disc came out. I looked at the music side of the disc and saw what appears to be what could best be desceibed as water stains on the outter edge. I checked the first 2 discs, first one still a pain to get out without causing furthur damage. The first 2 discs did not exhibit the "defect" of the third. I'm afraid to go through the whole collection to inspect the rest of the discs for damages for fear of having all the sleeves with rips in them before I'm ready to listen to them. When I got home the wife wanted me to go into town to pick up some items for her so I figured I'd get an early start listening to the second show. Well, I couldn't help but tear the sleeve for this show trying to get the first disc out. I guess all the sleeves in my collection are going to get ripped just trying to do the basic function of listening to all of the music. What a shame, great tour, great remix/rematering, great music and crappy packaging:>( I'm highly disappointed. But I did get all the music, I think. Time will tell...
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13 years 7 months
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I really enjoy the box set and glad to have it. A couple of things, I was sent an email about some sort of limited edition certificate in September, which never arrived. That's ok though, I ordered the set for the music, not the certificate. If there was meant to be a certificate, maybe it will arrive. I run my music now on an Ipod and I am amazed at how poorly the digital labeling is on the discs, misspelled song names, four different album names for one show, some say Europe '72, some don't, some say Grateful Dead, some say GD, some have the date in one place, others in another. I ended up erasing all of them from my ipod and then re-added them to my Ipod one at a time, reviewing and editing the digital labels so the Ipod t link the various discs for each show together. Also, it would be nice if they had digital images of the different sleeves available on line, luckily a scanner works wonders. Finally, there are some glitches on some of the discs. With 73 discs or however many there are, I'm not sure I will find them all. The first show from Wemblay was defective as it had noticeable glitches or skips in the music. That said, I already live with an Ipod that skips sometimes, whether from me printing something while downloading which may cause a digital hiccup, or maybe the harddrive on my Ipod has bad sectors. Will I ask for replacement discs? Maybe if I get the time to listen to each disc all the way through, which I probably won't anytime soone. All in all a great effort but perhaps the digital editors should put the hashish away when adding digital labels in the future.
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... and after waiting all this time I finally got to open mine (apart from a quick peep at Bickershaw) and start to listen - one down and twenty-one to go - wonderful so far."Not enough room for the cops to dance." - Jim Morrison couldn't have put it better. Just wish my RT 4.5 would come. Best wishes to all.
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17 years 2 months
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I received my Steamer trunk Box recently. As everyone found out the cardboard sleeves are so tight that the sleeves easily rip if you try to get the CD out. The cardboard causes scratches on the CD's. Therefore I tried to import all the music in iTunes so I will be able to play the music as much as I like without having to pull the CD's out of the sleeves. Then I found out that 12 of the concerts would not play in my CD player. That is more then half of the content! I have paid full price for this limited set. But I still have to receive my personalized and numbered sticker. I have placed many orders from Dead Net and I was never disappointed about the quality (apart for paper sleeves, that is.). But this is the limit. I did sent a complaint to customers service and they advised me to send an email to Dr. Rhino. I feel not ripped off at this moment. But if this matter is not solved in short time, I will. I think I will only go for FLAC downloads in the future. The price for postage is prohibitive as I live in Europe. If there is a book, make it an E-book, suitable for downloading. That will all be more environment friendly anyway. Update: I have to rectify this. The CD's could not be read by my CD player because of some incompatibilities with the computer. After that was fixed all the CD's could be played well. No fault on the CD's.
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Took a loooooooooong time for my CD to arrive, then they sent me two copies in different shipments about a week apart. I gave it to a friend. Just got through reading a lot of negative stuff about the handling of this whole thing. Lots of hype over this release, it was sort of s let down. I'm glad to have my box, the CD packages are really poor. Hopefully Dave's Picks will be on target. Phil
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12 years 11 months
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Uptil this point i never have been disappointed in any Dead merchandise I purchased prior to this so called Europe 72 Limited Edition Box Set and over the years i purchased plenty. I dont want to consume your time with my list of complaints but looks like this product was rushed out, a very unprofessional job compared to any other Grateful Dead products Ive come across. To add insult to injury Ive been shun over by customer service over at Dead.net.!They refer me to Rhino Records where its been all deaf ears! I cant believe how aggravating buying this product has become!
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....YES, I finally got the sticker for my box! Seriously, exactly one year to the day that I placed the order, the fabled sticker showed up in my mail. I have to thank Mary E for all her help to finally get this sale transaction finished. She was always quick to respond to my emails, and it did seem that, after a few weeks of "I told them blah blah blah" "yeah, but it's still not here", the sticker did finally arrive. Phew, glad that's over. Thanks again, Mary!
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that all is well at last!!
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I've held off posting about this for some time, but after reading various comments of frustration, I can no longer resist. I was one of the "few" (rhino's words, not mine) who received defective discs in their Europe box. I've waited patiently (more or less) for 4 months, calling every other week and emailing every other week. Yesterday I received my replacement discs from Dr. Rhino. Well, the discs they sent had the same exact flaws as my original ones. Talk about being bummed! I own a high end HDCD player and an equally high end stereo and speaker set up. I painstakingly played the discs on my home set up as well as the car and computer. The discs are defective-it's that simple. I know a defective disc when i hear one. These are not limitations on the source tape, I've found a few of those and am perfectly willing to accept those. However, I parted with $450 hard-earned dollars and I expect to get what I payed for. The fact that GDM, or whomever, refunded part of my purchase price is nice, but given the option, I would prefer to pay the entire amount and have a flawless product, not a discounted price with a flawed product. GDM had the golden opportunity to do this Europe '72 up right, and instead, in conjunction with Rhino, decided to offer up a cheaper, inferior product, hoping us deadheads would just lap anything up that was fed to us. I have been a mail-order customer for 25 years. Never have I been so disappointed with customer service of any organization, not to mention the shoddy attention to quality and detail. You people in charge ought to be ashamed of yourselves. You can make all the excuses you want, but the bottom line is that you screwed your loyal customers in order to increase your profit margin. SHAME, SHAME, SHAME on you!
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so how exactly are they defective wharfrattx? Just curious....
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The discs "skip" as if they were dirty, but they're not. I have 9 skips over 7 discs. Played them on different machines with the same results. Spoken to someone else who had the same problems with 3 of the same discs as me. Waiting for replacements...
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17 years 6 months
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Two months from today, deja 4/08/72 vu - all over again. Holy Wembley!
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17 years 6 months
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April 8th is a Sunday...4/8/72 is my all-time favorite Dark Star...maybe we could web the world with an ad hoc listening party on the 40th anniversary of the show...
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To Deadicated and Ed Michaels: This notion has crossed my mind too. OK.....we got the travel trunk full of CD's.....Spring is coming......40 years later....maybe this was the whole idea after all. Take your trunk on a road trip/river cruise/couch tour.....whatever. Paris in the Spring! Mary.....should there be a new post subject.....On the road with E72 in the Spring ???????????????????????????
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I think too small sometimes; with this collection in so many hands by now, I'm thinking we could do a virtual reunion tour/listening party. Kick it off with the April 7th Wembley show, wrap it up at the Lyceum on May 26th. Maybe dead.net could host a chat room and/or stream the show of the day for 24 hours. Marye, are you listening? I'm guessing an event like that would capture a lot of flying eyeballs...
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stone jack baller, you must have posted yours while I was composing mine. That's the thing about good ideas though; they never just land in one place...
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16 years 3 months
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I can't believe that Europe 72 wasn't even nominated for this category: Best Boxed Or Special Limited Edition Package. Bummer, I wonder why.
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12 years 6 months
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Missed this one (facepalm). Still too expensive for my wallet :( I will keep abusing of my 12 inch records.
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12 years 9 months
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just couldn't act in a professional manner and get us a quality product. I think that whoever wrote the promo just hyped everything up beyond control and left the rest of the organization scrambling to get the product together to meet some artificial timeline that they themselves created. If they had acted in a deliberate manner, waiting for everything to come together in a quality way and painstakingly working out the bugs so that in the end we could have the quality product wee thought we paid for it would have been really stellar. Imagine a nice box with felt lined interior stuffed with ephemera and high quality CDs in digi-paks mixed flawlessly that went through painstaking quality control so that no box was shipped with any kind of error. It isn't very hard to do...
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16 years 2 months
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nothing new here, I too got defective discs, 10 of them, got promises from TPTB that all would be fixed, to this date, nothing, nada, zip. So, I called the credit card co and had the charges removed due to defective merchandise, that was a year ago, still nothing from anyone, so, I got a product that was defective for nothing, what a rip off. This release could have been the holy grail of box sets, now it's a big dust collector on my floor and to this date I have purchased nothing, zip, nada from rhino and never will again.
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They read these threads about the lousy mixes and defective Discs and how it was a rush job, Would you nominate something like that for a Grammy? I bought Paris, Show 1 and Amsterdam, They were excellent!!!!
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16 years 3 months
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guit30,Too bad you couldn't afford the $450 All Music Edition. The playing on all shows are above and beyond excellent and I think the mixes are fine, probably a little more time could have been invested to make things sound excellent, but they're fine for me. I had no issues with defective discs, but some were scratched, as if they were handled improperly before packaging. As for the playing of the discs, it seems to me that it is the equipment one is playing the discs on is really the issue. Some of the sleeves tore, but I replaced them. I also I was able to snag an original steamer box set with the books, and both books are fun to read.
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Accidentally double posted
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Since I saw a few comments here that gave me pause before ordering, I thought I'd share my experience. El Paso on 5/26/72 has a faint, high-pitched background hum during the quiet parts that sort of "warbles" and disappears by the end. I was not sure if this was a problem with my disc or part of the recording. So I called the help line explained my concern and within a week I had a replacement disc in a nice little single-disc sleeve obviously designed for replacement CDs (and complete with GD artwork). There was no suggestion that I should mail anything to them. So in case you were wondering, they appear to have a system for quickly and easily replacing CDs, now. Unfortunately, the hum problem is with the recording - not the CD. This set is still, on balance, excellent quality. I'm happy I purchased it. Separately, here is how you get the discs out without damaging the packaging - you gently pinch the casing at the slit, tip it, and the disc will slide right out.
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12 years 9 months
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glad to hear it. the majority of the original 7800 who subscribed and made the whole thing possible for those that followed got screwed with the inconvenience of rhino having no mechanism in place to take care of issues. it took people months and months to get it right with them. i would assume, given the condition of my box, that many still have issues which are unresolved. you are correct though, when you have perfect discs this set is overall excellent and a must have for the faithful. it is the holy grail of GD music.
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12 years 5 months
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Agreed. For what it's worth, I would happily have dealt with the unpleasantness to be in the first 7800. Win some, lose some, I guess.
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17 years 5 months
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... I am happy Brian has reported that replacing CDs is easy now, what he did was replace a perfectly good CD for another. This event wastes Rhino's time, it creates added expense to produce these releases, and it contributes to increased prices for future releases for the rest of us. It's true that one incident alone does not a price increase make, but please fellow Deadheads, be certain that you have a defective disc before requesting a replacement. For example, a subtle background hum during a quiet passage certainly does not indicate a defective disc. Remember, the master tapes have all manner of irregularies but they should never be confused for a defective disc if you educate yourself (dead) ahead of time.
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12 years 5 months
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Honestly, I just asked if they could tell me whether the whistle sound was from the recording or a disc error - they sent me the replacement of their own volition. Anyhow, I just wanted to post because I think good service deserves a mention, and I hope my experience encourages others to be braver about making the big investment. It's great stuff. I'm about four shows out from being through the set, and I've noticed zero disc errors.
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16 years 3 months
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Brian2005II noticed some hiss and warble on the end of El Paso (disc 1, track 7), just after the song has ended. It's just part of the recording and Jeffery Norman and the others involved in the production of these recordings to CD decided to keep this noise in and not filter it out.
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8 years 4 months
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I know I'm late to the party, but...I'm really hoping that the "EUROPE '72: THE COMPLETE RECORDINGS - ALL THE MUSIC EDITION" will be available again. Does anyone know?
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9 years 3 months
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Me too, I got into the game late too, just in the last couple of years, and would like to get some of the Europe '72 shows that are now unavailable. What to do?
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7 years 2 months
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RE:drdogg - You can actually get every one of the concerts off amazon as an MP3 downloads but who wants MP3's YUCK! Please powers that be, can we get a repress? or at the least a Hi-Res DL? hard to pay the 5 grand people are asking for these Euro72 boxes online. especially with all the talk of defective discs.
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6 years 1 month
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I also wish to know if another printing of the All-Music edition is contemplated, or even flac downloads. I am with child to hear this music!

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17 years 6 months
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I could not afford this at the time this was announced and have been forever bummed that I missed out. Recommend releasing it again. Please!!