• 1,232 replies
    marye
    Joined:
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Comments

sort by
Recent
Reset
  • Denny
    Joined:
    This Day In Grateful Dead History
    Hi Aud has started a very cool thread, that is difficult to find...any chance it could be reloacted...like the home page? ( or at least a link to the forum on the home page)
  • marye
    Joined:
    store, streams, etc.
    With regard to the streams and many other features, there are many enhancements in the queue and I don't know which are likely to come first. Hence if streams are a big issue to you, please weigh in using the fine Feedback link at the bottom of the page. With regard to the Store, let's just say they're coping with a few issues and we're working with them to establish a better communication channel. My personal advice, if you don't NEED to order something right this minute, you might give it a week for the dust to settle a bit. If you're already having issues, and you've emailed customerservice@deadnetstore.com already and not heard back, send me or izzie the details and we'll get it to someone who can help. Thanks and sorry for all the trouble.
  • sarge12345
    Default Avatar
    Joined:
    No more music streams?
    Did you get rid of the Dead radio stream from the old site? Do you offer any streams at all?
  • Richard Vigeant
    Joined:
    vault three
    I don't know if i'am at the right section of the site, so, please let me try. Why do i have to pay $35 to buy an order of $39 (vault three, t-shirt)? Can't i recieve it by ordinary mail? Idon't care to receive it in 4-6 weeks, the price is very good. Thank you, Richard.
  • dpc
    Default Avatar
    Joined:
    downloads
    are the downloads going to be put back up?
  • marye
    Joined:
    Ironman...
    sorry response to your emails is slow. If Iknew the answer I'd tell you. I suspect they're swamped and, like us, trying to get things working right, but I'm sorry and I'll mention the issue.
  • ironman88
    Joined:
    The Store
    Why are shipping costs so damn high! Why won't customer service answer my emails? Tony
  • drmzspace
    Default Avatar
    Joined:
    Scroll Hell
    Love the look of new site.... but the post fonts and spacing is so large that it is hard to read with all the scrolling one needs to do... makes my eyes hurt!! Please reduce the size so you get 4 or 5 posts visible at least at a time.. right now it is 1 or 2 at most... thanks. drmz DrmzSpace Radio podcasts available at: slapcast.com/users/drmzspace tasty audio treats for the mind...
  • marye
    Joined:
    Your recent posts
    Hey now, Rose-- if you go to your own profile page (click My Account on the left there) you'll see a section on the right of that page called User's Recent Posts, which is a partial solution to the problem you're talking about. However, partial is the operative term, as my Recent Posts seem to reflect the reality of several days ago. A more complete solution would be a good thing, and I'll pass that along. (I'll also email this to you so you don't have to slog through so much). As for the issue of being taken straight to new-to-you posts, let's just say that in my morning report to the higher-ups I said that that issue and the fact of responses appearing out of chronological order are officially at the top of the Pain Point list. So the tech team is aware of the problem and I fervently hope we have a solution soon. Thank you for your kind patience...
  • Rose_
    Default Avatar
    Joined:
    It would be really helpful
    If I could find my own posts so I can keep up with those threads I've entered. I can't remember where I was. Marye - something like the "check messages" or "Message center". Forgive me if you already talked about this someplace and its been addressed and I'm sure if you could you would. Like for this question, I suspose I am going to have write down where I asked it so I can check for the answer. and BTW, just where am I? Thanks, Rose
user picture

Member for

17 years 7 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
user picture

Member for

17 years 6 months
Permalink

At this point, I don't think so. Many navigational issues are coming to light and being dealt with , and I will say this one is driving me nuts also! So thanks for speaking up.
user picture
Default Avatar

Member for

17 years 6 months
Permalink

I think that's a huge one, especially for someone like me coming over here from the Well. a nice nav button or two at the bottom of the current topic to either go back to the list or forward to the next topic with new replies would be huge.
user picture

Member for

17 years 6 months
Permalink

Yer preachin' to the choir on this one, and I've also raised the issue that it would be swell to have posts numbered.
user picture
Default Avatar

Member for

17 years 6 months
Permalink

Who should comments regarding the Shows list go to? I already found a few errors and I've only looked at PA shows.
user picture

Member for

17 years 6 months
Permalink

Yes, so have I (not to mention things like Dylan not getting mentioned in the Dead/Dylan shows, leaving the befuddled reader to figure it out from the setlist...). For now, hold that thought and I'll see where this stuff should go. I.e., I don't want to land a pile of this stuff on the wrong person's desk!
user picture
Default Avatar

Member for

17 years 6 months
Permalink

i'll start a list but damn, if only The Matrix had REALLY been in my little town of Media, PA ;-)
user picture

Member for

17 years 7 months
Permalink

Yeah, and somewhere there's a Greek show sandwiched between two East Coast shows, too. I think not, alas.
user picture

Member for

17 years 6 months
Permalink

Okay, here's the answer to that one: send show errata as Private Messages to Jonathan Lane (that's his name and his ID).
user picture
Default Avatar

Member for

17 years 6 months
Permalink

hey i was uploading digital DL on gdstore.com and the store closed before i finish downloading what I purchased. what shall I do Now? Chris, France
user picture
Default Avatar

Member for

17 years 6 months
Permalink

mail will be coming to Jonathan tomorrow. i had a file open all afternoon at work, and was clicking around a LOT during one particular long hold time...
user picture

Member for

17 years 6 months
Permalink

How do you mark all messages as "READ"? Or do you literally have to view each post? I can't seem to find it anywhere...
user picture
Default Avatar

Member for

17 years 6 months
Permalink

I set my location on the google map in my account but it doesn't show up on the big map of all the members. Also, why can't I post a new topic in the forums? Might As Well
user picture

Member for

17 years 6 months
Permalink

Topic creation is being moderated for the time being, J.Chimmy. Please ask if there is a topic you'd like to see! -iz
user picture

Member for

17 years 6 months
Permalink

Re the topics, we're trying to keep the number of them manageable till we figure out how this whole thing is working, but don't be shy about asking for the ones you want, as izzie says. Re the google map, did you type in your full street address? it seems to want that. If you did, must be something else and we'll investigate further...
user picture

Member for

17 years 6 months
Permalink

Yeah, Google maps needs your street address and zip code, and might be a little slow on the uptake right now. (I just checked it for something else and it's a little slow for me at least.)
user picture
Default Avatar

Member for

17 years 6 months
Permalink

Okay cool, I was just wanting to add a band to the forum about other good bands to see (My Morning Jacket). I didn't realize that it needed by full address, I just have city and zip code. I'll just add my full address. Thanks for the help and the quick reply.
user picture

Member for

17 years 7 months
Permalink

Hey, we know all about that map issue because until izzie figured it out the map was putting us off the ivory Coast! I'll go see if I can find a home for the Morning Jackets...
user picture

Member for

17 years 6 months
Permalink

Yeah peoples. If you're getting placed off the Ivory Coast of Africa, the next time some one asks you where Zero Lat/Zero Long is... you'll know!
user picture

Member for

17 years 6 months
Permalink

J.Chimmy, You may want take a moment and ask yourself if you really want your personal information listed publicly on a website.
user picture

Member for

17 years 6 months
Permalink

Dire has a very valid point. I'm not sure how publicly visible your street address would be on your profile, but you truly might want to check it out. Indeed, that's why I'm still off the Ivory Coast when I'm really in Oakland.
user picture

Member for

17 years 6 months
Permalink

If someone who isn't a mod wants to click on my profile, feel free to send me a PM if you can see my address! It's not exact, but close enough to get me in my block here in Ocean Beach.
user picture

Member for

17 years 6 months
Permalink

Greetings! I am enjoying the new site! Just wondering if it might be possible to create discussions for other touring band members like Donna Jean and TC?
user picture

Member for

17 years 7 months
Permalink

Doug, no problem, I'll get on it shortly.
user picture

Member for

17 years 6 months
Permalink

I'm with Dire Wolf on this one . . . I can somewhat understand that the folks behind the scenes here might be interested in demographics of the inhabitants of this place . . . I can also see where it might be helpful to the inhabitants who hope to market what they do or even perhaps themselves . . . however, it is kind of creepy knowing that the general populace might be able to avail themselves of someones home address . . .
user picture

Member for

17 years 6 months
Permalink

is there a way to NOT go back to the first page of a thread after making a post? in another thread that is now 2 pages long, after i posted something, it automatically took me back to the start of the thread rather than to my post (the end of the thread) peace.
user picture

Member for

17 years 6 months
Permalink

CCJoe: is there a way to NOT go back to the first page of a thread after making a post? Not that I've been able to find you. I have learned, though, that if you want to Reply to a particular post, and use the Repy option, it puts that original post alone on your screen so you can see it, no matter where on the page you were when you found it. I've also learned that the All Recent Posts button there on Dead.Community gets you to a screen with, who knew, all the recent posts marked as . Will that help at least a little?
user picture

Member for

17 years 6 months
Permalink

well, the next screen popped up on the top of the page... meaning I had to scroll down to see what I put. I wonder how that will work on a two page thread. I'll give it another try on a 2 page thread. I suppose it will just take some getting used to. I use a Mac most of the time, so I never got used to doing that right click thang to scroll down. (actually, my Mac had a really weird set up for the opening screen, but I think that is a local problem at home since the software and explorer version is a little old...) peace.
user picture

Member for

17 years 6 months
Permalink

OK, I'm a slow learner. ( -; I tried it with the 2 page introduction thread, and it did, indeed, go back to the first page, from the top, all over again. though I do see what you mean about hitting reply. that would help with the cut and paste quote thing, but oh well, if I gotta scroll down, and then hit 'last page' I guess that is what I gotta do. then, another thing, after I did the 'test' in the Introduction thread, I tried to go back and delete it, but I couldn't figure out how to do that. so, (OK, I promise these will be my last questions for a while) is there a way to delete posts? other than editing it, and writing in deleted? because you can not re-post an empty field... is there a time limit on the edit feature? this I would think would be a good idea for the sake of continuity and NOT being able to re-write history. peace.
user picture

Member for

17 years 6 months
Permalink

the mods (as we learned!) have the Delete key. We're planning to delete obvious duplicative posts and stuff like that. But we'll tell you first! (really, Joe. We'll tell you first.)
user picture

Member for

17 years 6 months
Permalink

Is it possible to have a listing for shows we attended like the Dead for individual member shows and side projects like, Phil & Friends, Rat Dog, The Other Ones, The Dead, Mickey, Rhythm Devils, Go Ahead ect ect ect........ I like the feature for the Shows We attended and that we can post comments about them. It would be cool to do that for the aformentioned side projects. Thanks.
user picture

Member for

17 years 6 months
Permalink

izzie wrote: "But we'll tell you first! (really, Joe. We'll tell you first.)" no problemo. it was a weird mind fuck, though. total twilight Zone... ( -:
user picture

Member for

17 years 6 months
Permalink

Any one know why the site wont let me post a new forum topic?
user picture

Member for

17 years 6 months
Permalink

Please check the FAQ section in Before You Get Started in the Welcome Mat area for details. Short version, we're trying to get things working, and trying to do so with a manageable number of topics. We're also trying to build a system that works for people who come from a lot of different systems with a lot of different features. On some (DNC, for example) you can't create topics at all. On others (the Well, for example) you can. We already have some people complaining there are too many topics. We have others complaining because they can't start 'em. We don't know at this point what it will look like long term. Meanwhile, if you want a particular topic, send a Private Message to me or izzie, and we'll do our best to get it going. Thank you.
user picture
Default Avatar

Member for

17 years 6 months
Permalink

Hi, why is the time an hour off from SF time. Actually an hour west of me is someplace in the pacific between SF and Hawaii, i.e.,S F is 5:06 and Hawaii is 2:06 but the time posted when I posted my last post was 4:06 - it was 5:05 here in SF, which would put the website's time an hour west of me. hmmm...
user picture
Default Avatar

Member for

17 years 6 months
Permalink

Thanks (((marye)))! I thought maybe there was someplace that is the Axis an hour time zone away from here. LOL!
user picture

Member for

17 years 6 months
Permalink

An hour off San Francisco time?? I thought it was an hour off Seatlle time. Hmmmm.
user picture

Member for

17 years 6 months
Permalink

Personally, I'm totally no pressure about getting these bugs et al worked out - good job, everyone involved. I was trying to be funny, but I am happy to give feedback re: my experiences here on dead.net.
user picture
Default Avatar

Member for

17 years 6 months
Permalink

Anyone else remember "Zero Zero Island"?
user picture

Member for

17 years 6 months
Permalink

about how much memory, or how big are the privte message in-boxes and out-boxes?? anyway to add somthing that will tell us when they are getting full?? I'd like to keep the old messages around, but I do not want a new message to get sent back because the box was full unbeknownst to me. thankx. peace.
user picture

Member for

17 years 7 months
Permalink

I dunno, but it's a good question. I'll ask the tech folks.
user picture

Member for

17 years 6 months
Permalink

what happen to the month of April? It only has one week :-(
user picture

Member for

17 years 7 months
Permalink

I dunno. I'd suggest sending email to David Lemieux in the Tapers section (his email is listed there). Maybe he was on hiatus for a few weeks!