Grateful Dead

M'kay, I went like I was going to upload something new from the start in a new tab and @ 200, just like the 1st @ 300, I did not see anything other than the scaled 150px × 88px above the browse field when I would click on preview. Then I tried 150, 100, 72 dpi and each time I did not see the image when I previewed. I left the first tab open after hitting submit just in case and used another tab to go to my account page and it still showed, "No photos uploaded yet for this member (yet)." So I went back to the tab I left open after submitting, clicked on edit, browsed to a 200 dpi version, same size of 600x350, uploaded, hit preview and I see it. I did not see it originally after hitting submit and thought that might be due due to waiting for it to be approved but apparently not. I tried to upload other versions and it kept reverting back to the 200 dpi each time I hit preview. I don't recall hitting submit again, a 2nd time (1st w/200 dpi) after the 300. Perhaps it took what it liked and for me to try and change it again I have to click on submit??? I tried to change it again and paying a little more attention I see it listing both files with delete checked next to the first one after clicking on preview. Unlike initially browsing for files once submit is hit the page has view and edit at the top and it appears it will not change the upload until submit it hit again. Maybe I did hit submit after initially hitting the upload button with the 200 dpi version. Doing too many thing can cause this confusion, lol. Well it is getting kinda late here and I'm not really where I should be at this time so I think I'll leave things where they're at for now as to not mess up the system too much, lol, and come back to this tomorrow. If I have to redo what I tried to upload today no biggie but I'm thinking where I left it is ok since resubmitting replaces the current image, we'll see tomorrow. I am game for trying it with a test file that can be nuked to determine what is the max dpi the system will accept as long as you are willing. Sometimes outside testing is better but I don't want to disturb or take up too much of your time Mary. I am guessing from your last comment you'd like to know too. It's got me a little curious at this point, a bit confused with trying too many things and it might be best to try from the start fresh(er) tomorrow.

OK 300 dpi is no good and I still am not remembering anything from that one info page, lol. It could have been something "hidden" and outdated I found. I'll try again at 200 since I am into figuring & testing these kinds of things then we'll know.

When I clicked on upload for the pic @ 683x400 300dpi I got a message at the top, "The image was resized to fit within the maximum allowed resolution of 600x400 pixels". So me being me I had to mess around a lil more, :) Now I know the max res for sure, most likely max file size (a 1.2 meg .jpg or .gif would be very high dpi but not so much for a .png file) and well dunno about max dpi as of yet. If the software does not choke then we know it will take 300 dpi. Perhaps that 1000(?) I saw on the elusive info page is for dpi not res???I finally hit submit a few minutes ago.

it is listed in the moderation queue, but when I click it there is no image there, and also no file. This, shall we say, happens a lot, so if we can figure out what does and doesn't work that would be useful.

Got delayed, ready to attempt upload now @ 300 and we'll see if the software chokes. If so it was an unsuccessful test but at least then we will know.

there are at present no files uploaded by you in the moderation queue.

uploading 300 dpi is a waste because the Web can only display 72 dpi and the software is almost certain to choke on the hi-res, but whatever.

Looking to upload via the Submit content under user name on the left, which I have not tried to do yet, not post in a message. Dunno if there is any difference but I could see allowing less in a regular forum post as opposed to a "gallery". On the first page of the Community link at the top left I found, "File size limit is 1.2m. (Photo may take between 1-12hrs to appear on the site.)" At the Submit Fan Photo page it shouts (LOL), "ALL PHOTOS ARE SUBJECT TO APPROVAL AND WILL NOT BE "LIVE" IMMEDIATELY. IT CAN TAKE BETWEEN 1-24 HOURS TO APPEAR." so I figured a human inspects each one for several reasons. Also on the Submit Fan Photo page it has, "Upload your JPG, GIF, or PNG file here!" underneath the field with the browse button. I could see not wanting any uncompressed .tif or .tga files. Yeah I agree jpegs are the best for all around usage. I did some image info viewing from the Community link>Fan Photos. I sampled from Tickets, Concert and Festivals. I tried some I thought might be older and recent uploads. One labeled Further Tour 2010 has to be pretty recent, right? :) All the ones I checked were 400 pixels high, varying widths (600, 533, 419, 181, ...) and 300 dpi when saved and opened in a simple photo program. I wonder if there is an automated process before or after approval to make them all 400 pixels high? There was some other location I found max file and pixel size along with lots of other kinds of info, hence why I thought I could find it fairly easily again, but it was after continuously surfing the site for an hour or 3 so info retention was certainly diminished. I don't recall anything about file part but I want to say I saw a little over 1000 pixels as the max for one of the dimensions. I scanned it in at 300 dpi, will leave it at that, resize it down to 400 pixels high from 586 and it is only 68 KB so that should not be a problem. I'll give it a go here shortly and we shall see what happens.

the Fan Pix upload is quite temperamental and your problem may well have nothing to do with your image per se. That said, the Web can only display 72 dpi, so uploading hi-res is asking for trouble. I would recommend keeping the image no more than about 400 pixels wide at 72 dpi, just because bigger than that starts doing weird things to the page layouts. Jpg is the most reliable format to use, although in theory gif and bmp work also. Tif definitely does not. Also, all pix go into a moderation queue where I look at 'em and mostly turn 'em loose. About half the time the uploads contain no image so there's nothing for me to turn loose (see above). Still, this info should help you avoid some of the known trouble vectors. Thanks! (And yeah, one of the reasons the uploads go to moderation is that we occasionally get spammers or others uploading porn and the like and that is so not happening here.)

Last week I stumbled across technical info about uploading photos and now I can not find it. FAQ & HELP links at the bottom of the page are about the store. When I do a search I get many results but unfortunately clicking on a result that is in the forum goes to the first page of that topic instead of the post with the info returned in the search :( Since it seemed I came across the info fairly easy I thought I could find it again fairly easily so I did not note the info but no such luck. When one goes to submit content I would think info/restrictions would be listed there but I did not see anything. It could be somewhere obvious that I overlooked but right now I am out of time to search and this appears to be the place to ask. My questions are: 1. What is the max file size to upload a photo? 2. What is the max size in pixels? Thanks