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    jq171(document).ready(function (jq171) { jq171("h2.product_title").each(function(){ var title = jq171(this); var new_title = title.text().replace(' - SOLD OUT', ''); title.text(new_title); }); var covertArtDownloadMarkup = 'Looking for the digital cover art? You can download it here.'; setTimeout(function() { jq171('#digital_cart').append(covertArtDownloadMarkup); }, 500); });

    What's Inside:
    • 60 page hardcover Smyth-Sewn book featuring essays by Dennis McNally, David Lemieux, and Blair Jackson and photos by Jim Anderson & Mike Laurentis
    • 25th Anniversary Tour Program
    • Official Band Letters
    • 6 Ticket Stubs
    • 6 Cloth Sticker Backstage Passes
    • 1 Tour Laminate
    • Official 1990 Band publicity shot
    • 6 complete shows on 18 discs
          • 3/16/90 Capital Center, Landover, MD
          • 3/19/90 Civic Center, Hartford, CT
          • 3/22/90 Copps Coliseum, Hamilton, ON, Canada
          • 3/26/90 Knickerbocker Arena, Albany, NY
          • 3/30/90 Nassau Coliseum, Uniondale, NY
          • 4/2/90 The Omni, Atlanta, GA

    Box Dimensions: 12-1/8" x 3-1/8" x 12-1/8"
    Recorded and Mixed Live by John Cutler
    Mastered by Jeffrey Norman in HDCD
    Original art by Wes Lang
    Individually Numbered, Limited Edition of 9,000

    Introducing The Next Box: Spring 1990!

    And now for something a little different. This year's box set - Grateful Dead: Spring 1990 - offers six complete shows from the epic spring '90 tour, one concert from each city the band played, personally selected by Dead vaultmeister and archival release producer David Lemieux. The sizzling six are: 3/16/90 Capital Centre (Landover , MD), 3/19/90 Hartford Civic Center, 3/22/90 Copps Coliseum (Hamilton, Ontario), 3/26/90 Knickerbocker Arena (Albany, NY), 3/30/90 Nassau Coliseum (Uniondale, NY) and 4/2/90 The Omni (Atlanta, GA).

    In his "Producer's Note" in the beautiful book that is part of the box, Lemieux, who attended the first 10 shows on the tour, states, "To my ears this was the last tour that was consistently great, where every show is excellent, not a dud in the bunch." And Grateful Dead historian Dennis McNally's comprehensive and informative insider's essay in the box is titled "The Last Great Dead Tour." These guys know what they're talking about.

    Basically, the band had been on an upward trajectory since Garcia's return to the road in the spring of '87, following his near-death the previous summer. Of course, 1987 was a trip in itself, what with the unexpected mega-success of In the Dark and their first hit single, "Touch of Grey." But the momentum just kept building with each subsequent tour, as Garcia got back up to full speed (and then some!) and the group as a whole was as unified as they had ever been since Brent joined the band in the spring of '79. New original tunes were popping up and the old favorites were imbued with a freshness and spirit that was so uplifting and inspiring. The band was having fun again, and it was downright infectious.

    The group's fall 1989 shows-as documented two years ago on the Formerly the Warlocks box (two shows from Hampton, VA, 10/8-9/89) and on the 2001 release Nightfall of Diamonds (a single night in NJ, 10/16/89)- kicked the energy level up another couple of notches, as the band reintroduced such loved classics as "Help on the Way" > "Slipknot!," "Attics of My Life," "Death Don't Have No Mercy" and "Dark Star."

    And when the band hit the road in mid-March 1990, they had a bunch of other cool tunes to lay on their unsuspecting crowds, including the return of "Loose Lucy" (last played in 1974; it's not on this box), Brent's "Easy to Love You" (missing since 1980), a rollicking cover of the Rolling Stones' "The Last Time," The Band's "The Weight" (with all four singers taking a verse each) and a lyrically retooled "Black-Throated Wind" (absent since 1974), which elicited huge cheers every time it was played.

    Over these six shows, most of the cornerstones of the Dead's repertoire from the era appear-splendid versions of "Scarlet Begonias" > "Fire on the Mountain," "China Cat Sunflower" > "I Know You Rider," "Playing in the Band," "Uncle John's Band," "Eyes of the World," "Estimated Prophet," "Truckin'," "Sugar Magnolia," "The Other One," "Terrapin," "Stella Blue," "Feel Like a Stranger," "Bird Song," "Let It Grow," "China Doll," "Box of Rain," "Morning Dew"; you name it. From the fall '89 breakouts come "Help-Slip-Frank," "Attics of My Life" and "Death Don't Have No Mercy." Among the still newish tunes are "Picasso Moon," "Blow Away," "Foolish Heart," "Just a Little Light," "Victim or the Crime," "Standing on the Moon," "We Can Run" and a couple that would get their final plays from the Grateful Dead on this tour-"Built to Last" and "Believe It or Not." There are stirring renditions of "Dear Mr. Fantasy" and "Black Muddy River," rockin' takes on "Gimme Some Lovin'" and "Iko Iko" and the only version of the full "Hey Jude" the band attempted in the modern era. And the "Rhythm Devils" and "Space" jams at the heart of each second set are as noisy-beautiful-scary-funny-intense-mysterious-wild as you'd expect/hope for.

    Of course, we understand that some of you may have other favorite shows from this tour you wish were included on this box. Really, you can't go wrong with any of them. But at 18 discs, this is still the second largest Grateful Dead box (after Europe '72: The Complete Recordings) that's been released, and the non-inclusion of any other shows from the tour definitely does not preclude their future release! But this seemed like a more manageable way to go, while still giving a sense of the tour's amazing depth and breadth.

    Besides the discs themselves, Grateful Dead: Spring 1990 has much to offer, including: a gorgeous 60-page hardcover book containing copious color photos by Jim Anderson and Michael Laurentus, unique artwork by Brooklyn-based fine artist Wes Lang, fascinating business letters and communications related to the tour, a detailed historical essay by Dennis McNally, a Producer's Note by David Lemieux and individual show descriptions by Blair Jackson; a reproduction of the Dead's 1990 tour program (printed and sold later in '90, for the fall and Europe '90 tours); tickets and backstage passes of all six shows; a band publicity photo from 1990 by Ken Friedman; Dennis McNally's tour laminate; and reproductions of the colored 8x10 sheets GDTS sent out with hotel, food and other information for each city on the tour.

    With recordings made by longtime Grateful Dead recordist and producer John Cutler, mastered by Jeffrey Norman in HDCD, you just know it's gonna sound great-and it does!

    So, that's the skinny this time 'round. This box is limited to just 9,000 numbered copies - please note, this is the only time these shows will ever be officially available on CD. There will not be an All Music Edition and single shows will not be available physically. Due to ship out August 31st, we anticipate that this extraordinary set will sell-out, so order your copy today!

    If you're looking for more of a bite-sized taste of the '90s, Spring 1990: So Glad You Made It, a 2-CD set featuring a handful of favorites, will be in stores on September 18th.

    -Blair Jackson

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  • pghas1
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    Here's two ideas
    Maybe when you are advertising selling only 9000 you assume there will be a higher rate of lost merch or defectibve stuff and make an extra 500 sets or so. Then when you've sold 9000, you ship em all out, give people a few months to get everything straightened out, and if there are some left, you then sell them as non-nnumbered extras. This way nobody ends up without this set who wants it. The other idea - release the rest of the shows as part 2 immediately.
  • Nottwo
    Joined:
    Suggested reading for Rhino and "Customer Service":
    "Marketing Lessons From The Grateful Dead" by David M. Scott & Brian Halligan.NOT "The Trial" by Franz Kafka.
  • dogfood1
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    Finally Sorted Out!
    Thanks to Mary (marye) for getting my information to Sam at Dead.net. In less than two hours, they were able to accomplish what 8+ emails and 5+ phone calls were unable to do - get me refunded for the Spring 90 debacle. I with there was more transparency with Dead.net right now, I feel like there are significant issues that us customers with credit-card in hand should know about. Why were Spring 90 orders simply cancelled? What happened to the remaining inventory of product? Why were the tracking numbers all screwed up? And why were so many sets "lost in the mail"? None of this makes sense, and I wish someone would come and explain it to us, if simply for our own piece of mind. I also was given a 25% off coupon should I decide to ever shop at dead.net again...that's yet to be determined. Thanks to those who helped, thanks to those who've been following the story. For those of you still waiting for your set, I hope it works out smoothly. "If you get confused listen to the music play"
  • JackStraw711
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    Joined:
    Follow-up Defective disc Knickerbocker Arena Disc 1
    I just got off the phone with customer service. I had called last weekend after first discovering the cracked disc. Apparently whoever I spoke to late Saturday night had never put the request in. When I called today I got worse news. They have no idea when the disc will be replaced as they would have to have the manufacturer which I guess would be Rhino press it. With the box sets backordered it's obvious there are no replacement discs lying around. The CS agent said I would be contacted in 48-72 hours with a more definitive answer. I asked about contacting DrRhino and CS said they are handling all box set problems. I said simply this if the disc can't be replaced in a reasonable time I would want to send the box set back for a complete refund. Discs cost near nothing to make, a couple of pennies if that. If your selling 9000 box sets there should be minimum of 90 duplicates for each disc should there be an issue. That is a 1% failure rate which is not unreasonable. The fact that they are having problems delivering the remaining sets tells you that the pressing plant is having issues.
  • marye
    Joined:
    pumpkin, dogfood, et al
    if the problem persists, please send me your order details and I'll see if a better result can be produced. Thanks.
  • wonus
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    Spring has arrived in Kent , UK
    Well it took 28 days , but it's here.I had to pay £28.00 in VAT & other charges , oh well some you win some you loose! I've checked my discs are all correct , & bingo I've been lucky. This box & contents look fabulous , it's been constructed with a great deal of thought & attention . It's really quite something , lovely. I've not had chance to hear a note yet , but am looking forward to ploughing through. I hope those who are still waiting get theirs too , this so called organisation , needs to learn a lot from this shockingly poor shipping system (lack of) that they operate . My previous order for Daves picks took a mind numbing 53 days to arrive!! Things have to get better , the whiff of the backlash from these posts can be smelt from the UK & it ain't nice. My emails have however all been answered , though no proper solutions or answers were in their contents. I hope things are better next time around. Good luck to all you other 'heads , hope it all works out for you all..... I'll leave another post once I've listened to this beast of a box
  • carolina boy
    Joined:
    eBay
    eBay is always a good indicator of fair market value of an item. It seems that $200 may not be all that exaggerated after all.
  • mark d 9575
    Joined:
    spring 1990 box...$200...???
    if you take away the box and all the extras that nobody really cares about all that is left is the shows right? so why still charge the same price ?just download for free from frostwire lol
  • Underthevolcano
    Joined:
    off topic
    I just received the Garcia/Saunders set of the complete live Keystone recordings from 1973. For those complaining about Jerry's sound/commitment in 1990-go get this box. About 7 unreleased tracks added to the previously released material and all music well remastered. Some goodies in the box also for us collectors. don't get this wrong-I'm liking the 1990 set just fine but 1973 was amazing and the Merl/Jerry symbiosis is very unique and was a big formative experience for Jerry(and Merl also apparently from David Gan's excellent notes). The box is available at the usual sources-surprised NO MENTION OF IT HERE. Oh well it isn't a Rhino product-it is Concord-home of many great jazz issues/reissues. Check it out if you haven't discovered it yet.
  • dogfood1
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    Joined:
    Sigh...
    I wish @wharfrattx and @whupumpkin the best. I hope you to actually receive your order, and wharfrattx to get Dave to read his letter. However I think the chances are slim to none. I had my 5th phone call with dead.net customer disservice today to find out where my refund is, more than a week after they told me Spring 90 was never going to be in stock, and I would get a refund. Today's clueless CSR said my account was notated with "sending replacement" - A week ago I was told definitively that there were no more, yet my order is still active? Again, and I hate to vent dirty laundry and beat a dead horse (and whatever other cliches apply) but this has gotten beyond ridiculous. DEAD.NET/RHINO customer service has moved into the category of one of worst customer service experiences I've ever had. I've been ripped off on the internet by people that were more reliable than DEAD.NET/RHINO. This has to stop - I will never buy another recording from this joke of a company. Sorry guys, this isn't the Grateful Dead.
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jq171(document).ready(function (jq171) { jq171("h2.product_title").each(function(){ var title = jq171(this); var new_title = title.text().replace(' - SOLD OUT', ''); title.text(new_title); }); var covertArtDownloadMarkup = 'Looking for the digital cover art? You can download it here.'; setTimeout(function() { jq171('#digital_cart').append(covertArtDownloadMarkup); }, 500); });

What's Inside:
• 60 page hardcover Smyth-Sewn book featuring essays by Dennis McNally, David Lemieux, and Blair Jackson and photos by Jim Anderson & Mike Laurentis
• 25th Anniversary Tour Program
• Official Band Letters
• 6 Ticket Stubs
• 6 Cloth Sticker Backstage Passes
• 1 Tour Laminate
• Official 1990 Band publicity shot
• 6 complete shows on 18 discs
      • 3/16/90 Capital Center, Landover, MD
      • 3/19/90 Civic Center, Hartford, CT
      • 3/22/90 Copps Coliseum, Hamilton, ON, Canada
      • 3/26/90 Knickerbocker Arena, Albany, NY
      • 3/30/90 Nassau Coliseum, Uniondale, NY
      • 4/2/90 The Omni, Atlanta, GA

Box Dimensions: 12-1/8" x 3-1/8" x 12-1/8"
Recorded and Mixed Live by John Cutler
Mastered by Jeffrey Norman in HDCD
Original art by Wes Lang
Individually Numbered, Limited Edition of 9,000

Introducing The Next Box: Spring 1990!

And now for something a little different. This year's box set - Grateful Dead: Spring 1990 - offers six complete shows from the epic spring '90 tour, one concert from each city the band played, personally selected by Dead vaultmeister and archival release producer David Lemieux. The sizzling six are: 3/16/90 Capital Centre (Landover , MD), 3/19/90 Hartford Civic Center, 3/22/90 Copps Coliseum (Hamilton, Ontario), 3/26/90 Knickerbocker Arena (Albany, NY), 3/30/90 Nassau Coliseum (Uniondale, NY) and 4/2/90 The Omni (Atlanta, GA).

In his "Producer's Note" in the beautiful book that is part of the box, Lemieux, who attended the first 10 shows on the tour, states, "To my ears this was the last tour that was consistently great, where every show is excellent, not a dud in the bunch." And Grateful Dead historian Dennis McNally's comprehensive and informative insider's essay in the box is titled "The Last Great Dead Tour." These guys know what they're talking about.

Basically, the band had been on an upward trajectory since Garcia's return to the road in the spring of '87, following his near-death the previous summer. Of course, 1987 was a trip in itself, what with the unexpected mega-success of In the Dark and their first hit single, "Touch of Grey." But the momentum just kept building with each subsequent tour, as Garcia got back up to full speed (and then some!) and the group as a whole was as unified as they had ever been since Brent joined the band in the spring of '79. New original tunes were popping up and the old favorites were imbued with a freshness and spirit that was so uplifting and inspiring. The band was having fun again, and it was downright infectious.

The group's fall 1989 shows-as documented two years ago on the Formerly the Warlocks box (two shows from Hampton, VA, 10/8-9/89) and on the 2001 release Nightfall of Diamonds (a single night in NJ, 10/16/89)- kicked the energy level up another couple of notches, as the band reintroduced such loved classics as "Help on the Way" > "Slipknot!," "Attics of My Life," "Death Don't Have No Mercy" and "Dark Star."

And when the band hit the road in mid-March 1990, they had a bunch of other cool tunes to lay on their unsuspecting crowds, including the return of "Loose Lucy" (last played in 1974; it's not on this box), Brent's "Easy to Love You" (missing since 1980), a rollicking cover of the Rolling Stones' "The Last Time," The Band's "The Weight" (with all four singers taking a verse each) and a lyrically retooled "Black-Throated Wind" (absent since 1974), which elicited huge cheers every time it was played.

Over these six shows, most of the cornerstones of the Dead's repertoire from the era appear-splendid versions of "Scarlet Begonias" > "Fire on the Mountain," "China Cat Sunflower" > "I Know You Rider," "Playing in the Band," "Uncle John's Band," "Eyes of the World," "Estimated Prophet," "Truckin'," "Sugar Magnolia," "The Other One," "Terrapin," "Stella Blue," "Feel Like a Stranger," "Bird Song," "Let It Grow," "China Doll," "Box of Rain," "Morning Dew"; you name it. From the fall '89 breakouts come "Help-Slip-Frank," "Attics of My Life" and "Death Don't Have No Mercy." Among the still newish tunes are "Picasso Moon," "Blow Away," "Foolish Heart," "Just a Little Light," "Victim or the Crime," "Standing on the Moon," "We Can Run" and a couple that would get their final plays from the Grateful Dead on this tour-"Built to Last" and "Believe It or Not." There are stirring renditions of "Dear Mr. Fantasy" and "Black Muddy River," rockin' takes on "Gimme Some Lovin'" and "Iko Iko" and the only version of the full "Hey Jude" the band attempted in the modern era. And the "Rhythm Devils" and "Space" jams at the heart of each second set are as noisy-beautiful-scary-funny-intense-mysterious-wild as you'd expect/hope for.

Of course, we understand that some of you may have other favorite shows from this tour you wish were included on this box. Really, you can't go wrong with any of them. But at 18 discs, this is still the second largest Grateful Dead box (after Europe '72: The Complete Recordings) that's been released, and the non-inclusion of any other shows from the tour definitely does not preclude their future release! But this seemed like a more manageable way to go, while still giving a sense of the tour's amazing depth and breadth.

Besides the discs themselves, Grateful Dead: Spring 1990 has much to offer, including: a gorgeous 60-page hardcover book containing copious color photos by Jim Anderson and Michael Laurentus, unique artwork by Brooklyn-based fine artist Wes Lang, fascinating business letters and communications related to the tour, a detailed historical essay by Dennis McNally, a Producer's Note by David Lemieux and individual show descriptions by Blair Jackson; a reproduction of the Dead's 1990 tour program (printed and sold later in '90, for the fall and Europe '90 tours); tickets and backstage passes of all six shows; a band publicity photo from 1990 by Ken Friedman; Dennis McNally's tour laminate; and reproductions of the colored 8x10 sheets GDTS sent out with hotel, food and other information for each city on the tour.

With recordings made by longtime Grateful Dead recordist and producer John Cutler, mastered by Jeffrey Norman in HDCD, you just know it's gonna sound great-and it does!

So, that's the skinny this time 'round. This box is limited to just 9,000 numbered copies - please note, this is the only time these shows will ever be officially available on CD. There will not be an All Music Edition and single shows will not be available physically. Due to ship out August 31st, we anticipate that this extraordinary set will sell-out, so order your copy today!

If you're looking for more of a bite-sized taste of the '90s, Spring 1990: So Glad You Made It, a 2-CD set featuring a handful of favorites, will be in stores on September 18th.

-Blair Jackson

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simonrob, I got the same message today! Also curious as to why someone in Holland is charged around $27 postage and yet mine in the UK is $35.95, just sayin'
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simonrob, I got the same message today! Also curious as to why someone in Holland is charged around $27 postage and yet mine in the UK is $35.95, just sayin'
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17 years 5 months
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Box arrived this morning in southern suburb of Cleveland, OH.
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I got 8937, thats so cool, one of the final one hundred. Thankyou Rhino. I wont waste space complaining about complainers. The truth is everybody is experiencing thier own truth. So, I geuss im complaining abot the complainers who complain about complainers is that circular or what! nice package good books and bonus stuff. not nesacarry but nice and special. I made my first show was7-4-90 sandstone amp bonner springs thats pretty funny kansas. .I am just happy i dint get killed during the 8 month wait for e72 that was good I think they improved in some ways and declined in others, but over all the product is good and the substance is high class!!! The sound is good the mix is great the playing is good for the time, but hey i need a break from e72 and the 70's in general, i appreciate it all even the stuff from 66 , the truth is they came from somwhere and went somewhere and played many spaces between It is fasinating to listen to 72 and jump to 90 differences abound just like my summation about the box some improvments some declines, They aint perfect but they are the only ones to do what they did and are doing still and i love them all for that even the complainers God bless us, Everyone!!!
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17 years 4 months
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I got 8937, thats so cool, one of the final one hundred. Thankyou Rhino. I wont waste space complaining about complainers. The truth is everybody is experiencing thier own truth. So, I geuss im complaining abot the complainers who complain about complainers is that circular or what! nice package good books and bonus stuff. not nesacarry but nice and special. I made my first show was7-4-90 sandstone amp bonner springs thats pretty funny kansas. .I am just happy i dint get killed during the 8 month wait for e72 that was good I think they improved in some ways and declined in others, but over all the product is good and the substance is high class!!! The sound is good the mix is great the playing is good for the time, but hey i need a break from e72 and the 70's in general, i appreciate it all even the stuff from 66 , the truth is they came from somwhere and went somewhere and played many spaces between It is fasinating to listen to 72 and jump to 90 differences abound just like my summation about the box some improvments some declines, They aint perfect but they are the only ones to do what they did and are doing still and i love them all for that even the complainers God bless us, Everyone!!!
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My wife sent me a picture of the box. Much cooler than the plain E72 box, and something nice to store it in. That phrase is what I had put on my E72 personalized sticker. Can't wait to get my ears on these - I have avoided hearing too much about the setlists so hopefully it's a surprise to me (other than the well-known selections from certain shows).
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I also don't understand the difference in shipping costs to Holland and England. I am not certain, but I seem to recall that when i ordered this the only shipping option that was suitable was International. Having checked that box, the $27.95 charge appeared. This time I don't recall seeing a choice between UPS and USPS.Stranger things have happened when ordering from here, so I guess you'll just have to live with it.
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Hola! #2112 (anagram!) has arrived in wonderfully pristine condition here in Lexington, KY. Cannot wait to delve into the treasures. So happy I did NOT watch the "opening of the box" video (though a terrific idea). The shipping box was unexpected and way cool - - - I need how to figure out how to frame it! DCFHOF . . . it's time! Davey aka The Cyclone
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Timmaytoo got 8937, which would lead you to believe that the 9000 are sold out or damn close, yet as of this morning's info, there are more like 1900 remaining. I guess the message says "fewer than 1900" and 63 is definitely fewer than 1900. But anyway, mine should be at home when I arrive, at least based on the "out for delivery" tracking info I just saw. Yeehah, just in time for the weekend!
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I haven't got mine yet, but I doubt than the limited edition number can be seen from the outside of the box.This means that you could be the only buyer and still get box number 9000. It would also mean that there is no way of allocating specific box numbers to specific order numbers. If anyone who has received theirs knows different then iit just goes to show how pointless idle speculation is.
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So I see that it was sorted and left the local USPS for delivery. I called home to ask my son to check the porch to see if a package had arrived. He said "There is a box with some skeletons on it; is that the package you are looking for"? Yes, that would be it .... But still no DaP #3 .... All in good time ....
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Mine arrived at my doorstep a few hours ago and it is everything I hoped it would be. The replica tickets and passes are Deadhead-nerdlicious, I really underestimated how cool the soft cover book would be. They did a great job with the high gloss and neat imprints and amazing pictures. Each show gets its own section in the hardcover book, which also impresses. It is always tough to part with $200 for a box set, but I have no buyers remorse after thumbing through the amazingness in this box....and I have yet to even pop a cd in the music machine!
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Hola - 2112=Palidrome NOT Anagram. Sorry, I will need to turn myself into P.O.E.M. (Professional Organization of English Majors). By the way, the ticket stubs nearly brought tears of remembrance to my eyes . . . always loved getting the GDTS tickets with the Taper stamp. Beyond cool. Yippe! It's grate to be a Hippee! Davey aka The Cyclone
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"#2112 (anagram!) has arrived in wonderfully pristine condition here in Lexington, KY. Cannot wait to delve into the treasures." When I saw you got number "2112", I immediately thought about "Rush". An album that used to get endless play on my turntable back in the day. I have a copy coming with an order placed with a friend of mine to his address so we could save on shipping costs. Hopefully I'll get a phone call from him shortly when he gets home from work advising me that "It's here". I just started listening to my copy of Daves picks 3, which arrived today in my mailbox.
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15 years 4 months
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Everyone who is upset by the fact that their box set numbers don't coincide with when they actually ordered the box set really need to get over it. All that matters is that you actually received the music and if you're one of those people that bought it just to sell it and wanted a low number to make more money then I'm glad you didn't get what you wanted. GET OVER IT!
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I honestly was expecting to wait at least a week, but lo and behold...the box, including the exquisite shipping box,..was there on the table waiting for me with the "good things are coming OUR way" caption facing me...indeed! So,..without furthur adu (sp?!!),...Thank you,..thank you..one hundred thousand thank you's. Y'all have outdone yourselves this time. The Spring 1900 Box is absolutely heavenly.
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I would imagine if someone bought a set(s) in order to sell it at a profit, they wouldn't open the shrink wrap, and thus would never know what number the set(s) they were selling had. Are the people who are just now receiving DP3 subscribers? Because I got my copy a couple of weeks ago.
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what makes your opinions so valid i need to hold them too? its a valid complaint, especially when you consider customers were given false information. i've listened to the first show. i'm happy with the music, but part of me feels jaded.
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Mine (#5838) came today (contrary to my previous experience, by the mail carrier). The updated delivery/tracking e-mail was completely accurate, said it left the local P.O. this morning, so I went home for lunch and was there to receive it. The first disc sounds pretty good so far, and I like the packaging, even though that's not what I bought it for . . .
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The box arrived in the mail today here in beautiful New Jersey. First show sounds great so far. I ordered early but not so early that no 93 makes sense compared to others here. I have no intention of selling so the number is meaningless in any event. Back to the music....
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The box arrived in the mail today here in beautiful New Jersey. First show sounds great so far. I ordered early but not so early that no 93 makes sense compared to others here. I have no intention of selling so the number is meaningless in any event. Back to the music.... Sorry for the double posting.
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15 years 1 month
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that I would want to keep the shipping container!! As far as "My box number doesn't correspond to when I ordered the set WAHHHHHH!" -- Well, that was not part of the pitch at the web site. What you say customer service told you don't matter a whack to anybody. You know a lot. But you don't yet know "customer service" doesn't know a thing? In this forum and elsewhere, you're a known serial complainer. Sorry, known whiner. Sorry, I meant, really, known bore. We're falling asleep. Time to tune out Fox and in Box.
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14 years 7 months
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Box arrived today (awesome), but one of the discs in the fifth show is completely cracked and the sixth show packaging is torn down the middle. I hope everyone else gets theirs in the correct amount of pieces. Happy listening.
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13 years 9 months
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WOW!!! This box set looks absolutely fantastic! The shipping box is a cool surprise too. Hey #8150 and #8152 are you out there? Do you live next door to me? Just kidding.
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17 years 4 months
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#7055First off, the shipping box is great...what a phenomenal way to see that Spring 1990 had arrived. The packaging is just as I would have expected...the program, the book, etc. are all top quality. Am just listening to the first show in Landover and the boys sound great. I know it is a lot of money but, in my opinion, it is worth it.
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13 years 1 month
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anyone with overnight shipping receive anything yet? email, box, anything...?
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17 years
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Nope. I called customer service and they really don't know anything either.
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16 years 9 months
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This is a terrific boxed set. Dislc one sounds unbelievable i love the package books and goodies. Time to.put disc twos on. Thanks David for putting this out
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17 years 4 months
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Still waiting on mine. I ordered it right as it opened for sale. I can't get any tracking info at all and for $35 shipping you'd think could get it right. I got the shirts I ordered at the same time a week ago and got another email yesterday says they were shipping that part of the order. (the shirts)So where is the set. I live in WA state and that's a damn lot closer that GB. They were so much better when they did their sales Inhouse.
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14 years
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The Packaging is totally A-grade. I don't know how often I'll peruse the extra material, but there is no doubt that this is high quality stuff. I am looking forward to diving into it tomorrow...
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13 years
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i was perfectly happy with the show selections. i dropped $200 + tax in the first 10 minutes it became available. i was told on 2 separate occasions the limited edition number would reflect this, but it didn't. its a legitimate complaint. if it bores you why engage me? you're just looking for a fight, because you can't get hurt on the internet. every time i have an issue someone confronts me. i don't need more '70s dead, and i'm a little pissed i paid for the box set right away. i could have just waited a week when i'd have more funds available. those are the only complaints i've leveled thus far. some of you act like any complaint is akin to pissing on jerry's grave. in this case its an honest observation, but i guess i should just get down on my knees, and thank my lucky stars that we're so fortunate the grateful dead are still willing to profit off of us. some of you are just such suck ups it makes me want to barf. i bet you brought your teachers apples everyday too?
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13 years 10 months
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I'm not sure why Rhino can't get a proper product out - but after an absolutely horrible time getting the E72 set - the Spring 90 Box arrived with a cracked disc 2 of 3/22/90. When I called "the special hotline support" I was told it would take 2-3 days before someone from "support" would approve sending a replacement. When I asked to speak to support, naturally they don't have a phone (per Michelle who took my call). They must be the only support department on the planet without a PHONE. So if anyone has any juice at Dead.Net - how about getting me my disc 2 and that would be much appreciated.
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13 years 10 months
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I'm not sure why Rhino can't get a proper product out - but after an absolutely horrible time getting the E72 set - the Spring 90 Box arrived with a cracked disc 2 of 3/22/90. When I called "the special hotline support" I was told it would take 2-3 days before someone from "support" would approve sending a replacement. When I asked to speak to support, naturally they don't have a phone (per Michelle who took my call). They must be the only support department on the planet without a PHONE. So if anyone has any juice at Dead.Net - how about getting me my disc 2 and that would be much appreciated.
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14 years 9 months
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I thought a friend of mine had ordered this set. He said he was going to make copies for me. Lo and behold, it's one of his friend's who ordered it. So, rather than accepting copies of copies, I decided to get one for myself. I'm not happy with the price tag and had more than a couple second thoughts, but I figure that the set will remain mint for many years and may one day bring a nice dollar on eBay one day.
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14 years 7 months
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I'm with you there. For me, it's Show 5 Disc 1 and the packaging for Show 6. I was routed to a different Customer Services number where no one answered (even after 30 minutes).
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13 years 9 months
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I also have a cracked disc 3 from 3/22/90. Called the support number. They had me call 1-800-546-3670, which ended up to be Dr. Rhino. No-one answered. It went immediately to a voicemail box. I left a message but will probably follow it up with e-mails to both Dead.net support and Dr. Rhino tomorrow. Never dealt with them before so I'm not sure what to expect or in what time frame. I'm almost through the first show and pretty happy with what I am hearing. I also EAC'd the whole set and no other errors came up. So far it's just that one snag that I need ironed out. We'll see what happens. I might stay up and listen to a second show tonight although I'm fading. Enjoy
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17 years 4 months
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Wow, someone actually cares what number they get on their box set? That's the silliest thing I've ever heard. As long as it's in the first 9,000, you should be grateful. I got in on Dave's Picks within 5 minutes of getting the message. So far, I'm 3775/12000, 2934/12000 and 982/12000. So what? The music is the same on #1 as it is on #12,000. I'm not sure how anyone could expect a fulfillment process to take the time they made their order into consideration for anything. Then again, some people think they are the center of the universe.
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13 years 2 months
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Wow, you guys have some bad luck. I have purchased a couple thousand jazz, classical and rock cd's, and I have never gotten one that was cracked. Of course I have received duplicates and cd's with glitches, but of the 100+ I have purchased from dead.net I have never had a single problem. For the record, I got my box today, a week early. When I saw it on the porch I was worried, because one of the corners was bashed in...someone had obviously dropped it. When I opened the shipping box and removed the indian head box, there was no damage, not even a dent on the corner that hit the ground. I listened to the first show this evening and it sounds great, thanks for another solid release.
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16 years 6 months
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Arrived today and I'm just lovin' it. Seriously, when unboxing this thing it is clear they put a lot of love and care into it. It says something about the fun (remember fun?) of owning the physical product. Lots to look at - it creates a who experience while listening to this amazing and timeless music. Can't wait till the next box set!
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13 years 10 months
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They so messed up my E72 order that someone from Rhino corporate ended up making it happen for me after some time. Hopefully we both get our replacements quickly.
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13 years 10 months
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They so messed up my E72 order that someone from Rhino corporate ended up making it happen for me after some time. Hopefully we both get our replacements quickly.
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13 years 10 months
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Until E72 - the only problem I had was with the 9/16/90 Disc 1 of the MSG Dicks's Picks. But that was a problem that many had and the replacement was painless. That was also before Rhino. I also have thousands and can only think of two that I've bought that have problems - this and a Steve Winwood CD from Mobile Fidelity of all places.

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17 years 5 months
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This box is beautiful. Hoped I might arrive home to find it waiting, and it was! Haven't heard a note yet, but the hardcover book is really sweet, some GREAT pictures in it ~ especially Jerry. The tickets are fun, and quite perfect replicas ~ my brother saw the red-tinted Copps one and said, "that's it!, one night was blue and the other night was red." I'll have to bust out my stubs from that tour, but ~ unlike the one here ~ I didn't have mail order tix for Cap Centre. Anyway, being tucked into a tiny little compartment you otherwise wouldn't notice, they're easily ignored if you so choose ~ I like 'em. Sad to see the Brent tribute at the back of the Europe tour book. I was in Europe that summer, calling home from Prague ~ where phone service then was, wait in line for 20 minutes, then get 3 minutes on the phone, and that's it. My Mom had just told me that "one of the Grateful Dead died." "WHICH ONE?" I asked in excited despair. Before she could answer, my 3 minutes ended. I had to wait in line again, wondering all the way who was gone. When my brother got on and said "Brent," I was absolutely stunned. I think he was the only one I DIDN'T imagine..... Anyway, gotta say I'm particularly looking forward to 3/30 ~ haven't heard it since the night happened. For some reason, it was always missing from the Archive, and I never had the tape. Wish Crazy Fingers -> Playing from 3/14 was filler on Landover, but David seems to be strongly implying the shows NOT chosen will be released; or they're all prime candidates, at least. Hence the filler only for the Albany show that's otherwise released. Plenty to listen to for now. I'm fading, too, to quote someone else tonight, but I think I'm going to open the book to page one and pop a disc on....say, "Iko Iko" to start 2nd set Nassau.......?
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14 years
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I was impressed seeing the box yesterday. Under promise and over deliver, its a good strategy. I paid $13 for standard shipping and received it in 2 days. I'm not sure it matters which method you pay for, it probably all goes the same way. My only complaint is the USPS beat up one of corners. I ordered the first days and received a number in the high 7000s. I loved the extras. I'm in my 40s, but oly discovered the GD a couple of years ago, but have managed to picked up a lot of the backlist, including all but 8 of the dicks picks, all the road trips, but I am missing the 69 Fillmore box set. On ebay, I saw a limited box set of a GD, Allman Brothers concert. I'm wondering what others think of it.
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14 years
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I was impressed seeing the box yesterday. Under promise and over deliver, its a good strategy. I paid $13 for standard shipping and received it in 2 days. I'm not sure it matters which method you pay for, it probably all goes the same way. My only complaint is the USPS beat up one of corners. I ordered the first days and received a number in the high 7000s. I loved the extras. I'm in my 40s, but oly discovered the GD a couple of years ago, but have managed to picked up a lot of the backlist, including all but 8 of the dicks picks, all the road trips, but I am missing the 69 Fillmore box set. On ebay, I saw a limited box set of a GD, Allman Brothers concert. I'm wondering what others think of it.
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13 years 9 months
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Like both Bnewton and ziggybirds, I have purchased tons of Cd's, litterly more than a few thousand. In 30 years I probably have had less then 10 bad discs. I don't think I ever got one cracked. The person assembling these sets, if hand assembled, probably forced the disc on the digi pack spindle. That's my guess. From what a gather from reading the Europe 72 thread, dealing with Dr. Rhino for replacements can be a pain in the neck. Still, I'm giving them the benefit that they will be accountable and I'll get some kind open communication from them in a timely manner and a resolution.Digging into some more shows this afternoon though. Loving the box!
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16 years 6 months
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Frunobulax for the center of the universe maybe you should look in the mirror. Some people think their perspective is the only way to look at life. Let me explain. Some people are what are called collectors. Doesn't matter what stamps coins beanie babies whatever. It's irrelevant what you think of the items only what the collector thinks (one man gathers what another man spills). Now the numbers. For some collectors (most?) the lower the number on limited editions the more valuable (again irrelevant if you don't think so you clearly aren't a collector in the sense I am using it). I ordered within 15 min. of it going online and got # 6147. Luckily for me the number isn't really that important. And yes they could easily give the early birds the lower numbers other collectables do it all the time. The community is made up of all kinds of people with many interests. Some pick and choose the shows they but, some buy them all. To think your way is the only way is mistaken
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15 years 8 months
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funny, I ordered mine last friday (August 17) and got 4179.
product sku
GRA9900088