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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • marye
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    phatmoye
    the really short answer to that is that while we're looking at ways to make the place a bit more navigable, the fact is that the software on which this site runs is seriously deficient in dealing with some of these issues and some things are more fixable than others. Also, there IS a search function right there on the left, right above My Dead.net, which should help somewhat. But believe me, we're aware of the situation and trying to do what we can.
  • Moye
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    Marye
    What is there like 514 pages on deadnet? Why could'nt you give each page a specific number, alphabetical order the topics and maybe have a spot on the home page for search topic {like google} to access topics or pages quicker. If you could remember a specific number, it would be much easier to relate a number with a topic.Just my opinion, Phatmoye
  • rebel61aka goi…
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    Advanced Search brought me rite back here
    Thanx for the tip on search but it seems there arent any answers so far to that question.The closest Ive seen is mail out dates 2 weeks before show ...not specific to the Gorge.............I will get by
  • marye
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    I would add to Mr. Pid's excellent answer
    that "melted content" does rather rule the day. For example, you'll find almost as many people looking for tix in Tix Offered as people with tix for sale. So discussions are not always where you expect to find them. Hence you may find that search feature in the left-had bar useful also. E.g. if you want to find all discussions involving the Gorge, you can do a search for "The Gorge" and it'll bring up everything with the reference.
  • Mr. Pid
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    Questions, questions, questions
    If users who upload photos that are a sequence would include a sequence number in the subject line it might make it easier for other users to follow that sequence, especially if the upload user's identity would return to the fan photo page layout (hint, hint.) If you go to a user's page all their uploaded photos can be found there. Regarding the forums, if you look at the top of left side of any page you should see a nav section titled "table of contents." The sixth major item from the top is the doorway to all forum topics regardless of how recently anyone has posted in them. It will take a little poking around to figure out where everything is as there are many nooks and crannies holding the melted content. Sorry, couldn't resist. Perhaps if there was a page structured like an exploded tree of links to all forum topics (sort of like a site map) it might make it easier for users to find specific topics more readily. Dialup? Ouch. I feel your pain. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
  • docks of the city
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    photo question
    Sometimes people post a series of photos and I notice if I comment on one of them it removes it from the series and takes it to the top of the latest post list, disrupting the original series. Is there a way that the person posting the series can note on page that it is part of a series of say, five and a way that the viewer can easily look at the series?Also, someone here in one of the forums mentioned some topics being buried beneath other topics. Is there a list of all forums? Perhaps I am just missing some obvious accessibility but there are certain forums that haven't been posted in, in awhile and I would like to go back and read. For example I am always looking for a good book to read and if I dig around I could probably find that book forum but I would love a big old list. Peace & Music from old Docks here, on dialup, in more ways than one. Again, Peace
  • phat phrank
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    jimmy herring
    Will jimmy herring be playing with the dead
  • rebel61aka goi…
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    Any info on mail dates for the Gorge?
    I am hoping they dont get lost in the mail...and curious when charges will take place? TYVM Mark
  • rocketron214
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    Pre-Sale Tickets
    Good Morning, wondered if someone knew when the pre-sale tickets would mail. I ordered tix a week later on regular sale date & rec'd those weeks ago. Thanks...Ron
  • deadnyc
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    tickets
    anyone know when presale tickets get mailed out?
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17 years 7 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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17 years 6 months
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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12 years 2 months
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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12 years 2 months
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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17 years 7 months
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please send me the details on your order and I'll see what I can do to get things resolved.
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17 years 6 months
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sent PM -
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17 years 7 months
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sorry for all the hassle.
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17 years 6 months
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I cant seem to find the GD chat room
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16 years 2 months
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doesn't work, goes to page not found on all links, fix please
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12 years 2 months
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What's going on with the store and the Road Trips links? None of the ones that say Add to Cart or Buy Now go anywhere when you click. Has the store not been completely switched over yet? I notice that a lot of things are missing... Just curious as I was looking to round off my RT set. Thanks!
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17 years 7 months
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this status may change, but for now it ain't workin'. Will look into broken link issue. Thanks for the heads up.
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17 years 7 months
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are working for me. If you continue to have this problem, please PM me the specifics. Thank you!!
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17 years 6 months
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When is the launch date for the new website and fully stocked store? I heard the target date was around mid-October. Hey, wonder of wonders look at the calendar!
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12 years 5 months
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hello all, i was wondering when the store is up and going, will the road trip concerts which currently say "soldout" be available again? i really hope so because even on amazon they're asking scalping prices and it only gets worse when you check around. please, please, pretty please ( say "yes")..........i hope some more will be available. thanks in advance.(wilfredt gets an "A+" for punctuality.............clocked in at 420. :) nice job wtj........you're hired!)
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12 years 2 months
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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12 years 2 months
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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16 years 2 months
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Hello,I'm working on a new live music project called, "Deadhead Download". Is the word "Deadhead" trademarked by you guys? If so, how much do I have to pay you to use the term at a concert where I'll get paid 20 bucks and have 50 bucks of expenses? Also... How much do I have to pay to use/license the "Steal your face" logo? I am talking about commercial use, but probably will be making less than 50 bucks over the lifetime of the project...
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17 years 7 months
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send me a PM and I'l put you in touch with licensing. Thanks!
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13 years 3 months
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Anyone know when the fully stocked store is going to be up and running. Christmas is approaching. I'd love to get some stuff before the Holidays, and have those who buy for me be able to get it as well. The JGAB dual release with the booklet comes to mind, the 7 Walkers stuff, etc. Additionally, do we know anything about the scope of the new store? I'm certainly hoping more than is there now. But more Dicks? More Jerry? Saw a post that said mid-October was the goal, was/is that still accurate?
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12 years 3 months
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Hi, I have the 3 releases of Dave's Picks. They have not been indexed properly so you cannot see track title and other info when playing in cd players. I have tested in an older Sony player and also on my Oppo 95 and both are blank. Computer playback may be displaying the info but thats not how I play cd's. Will the new releases finally have proper indexing? thank you
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17 years 6 months
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but I cannot think of a single CD I own that displays title (as contrasted to track) information when playing on a CD player, so I'm not sure any such standard exists.
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12 years 3 months
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Really, many of mine have that.. it displays on my tv. For example I just put in Frank Zappa Hot Rats. it displays: Disc Artist: Frank Zappa Disc Title: Hot Rats Track Title: Peaches En Regalia Track Type: CDDA Channel Type: Stereo 44.1k 16b this is very common but yes not all discs have it but since these are new releases I would think it would have been done since it is simple to do.
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12 years 2 months
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Will there be a Dick's Picks bundle package of all the Dick's Picks releases, like there use to be? If so will it be out before Xmas? Thanks
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12 years 2 months
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Will upcoming releases still be in the HDCD format? Like Dave's Picks and others?
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13 years 3 months
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I'd really appreciate some info on the store. I'd really like to support the site and all, but if there is no update soon, I'm reluctantly going to have to go to Amazon or some such to see if I can locate some stuff I'd like to get that was readily available on the old site but now is not. Have to buy it, get it shipped, and then ship it out. Need a month's leeway at least. Even if the response is:" I have no idea when the new store will be up and fully running." Or even: "What you see is what you get with the new store. These titles are the extent of it." I could just go head with a clear conscience. Peace, Jason.
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14 years 8 months
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When will you have cd.s in the store that you can purchase? All you have in there is sold out stuffBrooklyn
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15 years 3 months
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dead.net's front page sez the current jam of the week is a clip from 12.31.69. IIt would be spectacular to hear that but for 2nd week in a row, when i click the 'read more' link, the site says the search failed. Is this happening to anyone else? What;s happening wbmasters?
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17 years 4 months
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Im trying to shop the store and all I get on there is the Almanac. Also it looks like some of the RT are gone? Will they be replaced? I remember getting an email for some a couple months back saying less teh 500 left and I bought those. Why wasnt an email sent out about the other ones and low quantities. Im not trying to gripe but they are $100 on Amazon
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14 years 11 months
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Really? If true, what a shame. It seems like just a few months ago the dead.net store had an awesome, shortly announced one-day sale going on where you got free shipping on top of a 20% discount and they were all available. Road Trips, in my opinion, had some great selections over a wide period and great packaging with the least amount of miscues in all aspects associated with it. Maybe that is why some of them sold out. $100 on Amazon seems more than a little stiff. Hope everybody gets what they want for Christmas!!!
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12 years 1 month
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I missed yesterday's download of Sugaree. Is there a way to get it? Thanks for any help! Margaret
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17 years 6 months
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I downloaded Google Chrome and still can not download the track. Why does it seem that everything associated with Dead.net is a test of endurance? Here's to hoping that I can eventually get these tracks from someone who is a computer whiz and able to deal with the intricacies of navigating the infinite possibilities of programs to download the music. I can't post on the downloads page because I don't have a Twitter or Facebook account and don't want one. Who is designing the Dead.net site? A group of sadistic computer nerds? Did anyone there ever hear the expression "user friendly"?
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17 years 6 months
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I am so with you. I can't comment either! Re: the downloads and guessing...try firefox...it worked for me. Good Luck!
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13 years
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I noriced that the all music edition of the Europe '72 box is sold out. Will it ever be availible again? Thank you
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15 years 8 months
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Hey there... So when I guessed the show for High Time yesterday, I never got any confirmation or anything. Should I have received something? Thank you!
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17 years 6 months
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You may have guessed right, but 'Ya gotta be first'!
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15 years 8 months
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hmm... maybe you're right, but that's not what the rules say. nothin' in there about being first. "Guess the venue and date correctly and you'll be automatically entered to win the prize of the day. Each day a winner will be selected at random, so take your time and make your best guess! Answer correctly, and you will also be automatically entered for our Grand Prize - a copy of the SOLD OUT Spring 1990 box set."
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17 years 6 months
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...and all that time I thought I was first 2 years ago when I won. That's great then, better chances for everyone. If I can remember right, I had to contact them to find out what to do after my name was announced as the winner. Par for the course here at Dead.net...hahaha. The prize was the 1969 Big Rock Pow Wow Road Trips.
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15 years 9 months
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thanks for your help anyway. I just wanted to make sure it went through! I would love to get that From the Vault box... :)
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13 years 11 months
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Hi Marye. Just wondering why my last post on the Spring '90 comments page was deleted; was it because I referred to MYSELF as a self-satisfied jerk?
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17 years 7 months
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I'm seeing it just fine, and it's showing as published, so ???
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17 years 4 months
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How come when you click on music to the store all the shows is the almanac and `DP subscription nothing else will load. Im trying to give you my money and I cant. Help!
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14 years 1 month
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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14 years 1 month
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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17 years 6 months
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How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
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13 years 3 months
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So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
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17 years 7 months
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glad it saw the light...