• 1,229 replies
    marye
    Joined:
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Comments

sort by
Recent
Reset
  • marye
    Joined:
    I would add to Mr. Pid's excellent answer
    that "melted content" does rather rule the day. For example, you'll find almost as many people looking for tix in Tix Offered as people with tix for sale. So discussions are not always where you expect to find them. Hence you may find that search feature in the left-had bar useful also. E.g. if you want to find all discussions involving the Gorge, you can do a search for "The Gorge" and it'll bring up everything with the reference.
  • Mr. Pid
    Joined:
    Questions, questions, questions
    If users who upload photos that are a sequence would include a sequence number in the subject line it might make it easier for other users to follow that sequence, especially if the upload user's identity would return to the fan photo page layout (hint, hint.) If you go to a user's page all their uploaded photos can be found there. Regarding the forums, if you look at the top of left side of any page you should see a nav section titled "table of contents." The sixth major item from the top is the doorway to all forum topics regardless of how recently anyone has posted in them. It will take a little poking around to figure out where everything is as there are many nooks and crannies holding the melted content. Sorry, couldn't resist. Perhaps if there was a page structured like an exploded tree of links to all forum topics (sort of like a site map) it might make it easier for users to find specific topics more readily. Dialup? Ouch. I feel your pain. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
  • docks of the city
    Joined:
    photo question
    Sometimes people post a series of photos and I notice if I comment on one of them it removes it from the series and takes it to the top of the latest post list, disrupting the original series. Is there a way that the person posting the series can note on page that it is part of a series of say, five and a way that the viewer can easily look at the series?Also, someone here in one of the forums mentioned some topics being buried beneath other topics. Is there a list of all forums? Perhaps I am just missing some obvious accessibility but there are certain forums that haven't been posted in, in awhile and I would like to go back and read. For example I am always looking for a good book to read and if I dig around I could probably find that book forum but I would love a big old list. Peace & Music from old Docks here, on dialup, in more ways than one. Again, Peace
  • phat phrank
    Default Avatar
    Joined:
    jimmy herring
    Will jimmy herring be playing with the dead
  • rebel61aka goi…
    Joined:
    Any info on mail dates for the Gorge?
    I am hoping they dont get lost in the mail...and curious when charges will take place? TYVM Mark
  • rocketron214
    Default Avatar
    Joined:
    Pre-Sale Tickets
    Good Morning, wondered if someone knew when the pre-sale tickets would mail. I ordered tix a week later on regular sale date & rec'd those weeks ago. Thanks...Ron
  • deadnyc
    Default Avatar
    Joined:
    tickets
    anyone know when presale tickets get mailed out?
  • TigerLilly
    Joined:
    COOL Marye!!!!!!
    Thought was crazy too, at first. Would be nice to know again who's posting these fabulous photos.********************************** It's the end of the world as we know it, and I feel fine
  • stuman
    Default Avatar
    Joined:
    ok
    ok
  • marye
    Joined:
    TL
    I've noticed that myself and thought I was just crazy. I'll pass this to Jonathan; there might be a really easy fix.
user picture

Member for

17 years 5 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
user picture

Member for

15 years 10 months
Permalink

Glad to see the store up and running with more music in stock Plus a 20% discount to boot!Finally got to order the Rotterdam 5/12/72 cd set today, so excited to hear the Dark Star on that one. Peace, ~bc.boot
user picture
Default Avatar

Member for

16 years 11 months
Permalink

this search bar that only seems to show up on dead.net ? T on the bottom of the screen it has an X on it but will not go away ..
user picture

Member for

12 years 3 months
Permalink

I live in the UK and recently ordered daves picks 4 and other items from the store. I received no communication regarding dispatch and after sending several emails to customer service who always told me they had passed them onto the relevant dept for action, but I never got a reply. In the meantime I received an email informing an item on my order was cancelled but with no excplanation. I telephoned in the end and was told by someone called Zoe that the reason my order was cancelled was because international orders are not accepted. When asked why I could place a confirmed order and be quoted international postage she could not answer. Can someone please explain is this true and why is this allowed to occur. It is strange to encourage international business then not accept it. peter
user picture

Member for

12 years 3 months
Permalink

Why does the store accept international orders quoting postage to my destination then when I phone to find out what is happening to my order 2 months later be told international orders are not accepted? peter
user picture

Member for

17 years 5 months
Permalink

as noted elsewhere, something's not right here. Please send me a PM with your order details. Thanks.
user picture
Default Avatar

Member for

16 years 11 months
Permalink

i got it taken care of ,, thnx MaryE
user picture
Default Avatar

Member for

16 years 11 months
Permalink

i got it taken care of ,, thnx MaryE
user picture

Member for

14 years 10 months
Permalink

Is more oriented toward sales than community. I hope sincerely that they are working out the kinks raher than moving to this as a permanent format. It was useful to know who was on line. The old search engine functioned better than the new one. One good thing about this format is that the spammers seem to be pretty much banished. I hope dead.net can get the best of both worlds together when they bring the Chat Room out ofBeta and get the whole catalog once again on line. It is beyong me that this whole project was taken up at Christmas time when most retailers are doing more than 40% of their year-long business. Ah well, I have long ago stropped trying to fathom the mysertium tremendous powers behind Rhino on Grateful Dead issues.... So, my questions is: Does Rhino plan to go back to the old format once the bugs are worked out?
user picture

Member for

17 years 5 months
Permalink

whether the chat room, the search tool, and the who's online features are on the to-do list, yes. In the meantime, you can get a list of who's online by going to the chat link above; the list is on the right of the chatroom page. It is, as noted earlier, a list of who's online, not who's in the chatroom at this juncture. As to community, well, it's not like it can be artificially generated, whatever tech snake oil guys say. The members make it happen, we just have a venue and try to manage it as well as we can within the constraints we've got.
user picture
Default Avatar

Member for

17 years 3 months
Permalink

I simply want to change my shipping address for my Dave's Picks 2013 subscription. Unlike virtually every other online retailer, I am unable to manage my account and order information in the Dead.net store. I had hoped by now that the store would have transitioned into a user-friendly arena. I phoned the customer service hotline and was told that I could make no changes to my order! The first volume of the 2013 Dave's Picks subscription is still roughly two months away from actual shipping, but no changes can be made. Ridiculous. I have already been billed and paid for an entire year worth of music that I need to have shipped to a new address and am having difficulty being told that this is not possible. I know that is indeed possible but wish that I didn't have to traverse so many hoops to get it done. What needs to be done? Who can help?
user picture

Member for

17 years 5 months
Permalink

send me a PM with the details and we'll try to get this straightened out.
user picture

Member for

17 years 4 months
Permalink

How do I find a particular show in the Taper's section, specifically from 10/18/80 and 10/19/80? Cosmicbadger had created a list of vines ( where is it now?) and I think there is a similar document for the Taper's section.
user picture

Member for

17 years 5 months
Permalink

Pm me and I'll hook you up with the info.
user picture

Member for

17 years 5 months
Permalink

to see if I can replicate wilfred's difficulty with this thread...
user picture

Member for

17 years 5 months
Permalink

I can only load this page if there is a new post. I cannot browse to it 'cold'...Anyone know who drew this? Is it Gilbert Shelton, the same dude that did the cover artwork?
user picture
Default Avatar

Member for

11 years 2 months
Permalink

Hey folks! I'm new here and I had a quick question. I work for Brookvale Records; we are the independent record label out of Long Island, NY releasing the Dick's Picks Series on vinyl. I'd like to start sharing info on here about our latest releases. But of course I wish to do so in an appropriate manner. Before I started posting about Dick's Picks Vol. 3 & 4 on sale and info on the upcoming Vol. 5 release, I thought I'd check in here. I'm certainly aware of community guidelines around forums like this acting as a fan, but I'm curious what the guidelines are for me as a "business." Am I permitted to post photos or links to our Store page, etc. within reason? If so, what specific forums would be appropriate for that? Don't want to be shunned for spamming!
user picture

Member for

17 years 5 months
Permalink

Hi, I'm the forum moderator. Excellent questions all. Couple of possibilities here; you could post in the Your Own Storefront thread, which some shops and craftspeople do, or we could start a thread specifically for the DP on Vinyl series. Lemme know what you'd prefer.
user picture

Member for

15 years 10 months
Permalink

Hi,,, Trying to figure out the best place to post to find travel partner. I don't plan to stay in NE PA for the winter this year, and I wanna do another cross country, with helpful responsible soul to share the fun and the work....Thx (~);} Have a GRATEFUL day ☮ ♥
user picture
Default Avatar

Member for

11 years 2 months
Permalink

Hello,hope this is the right place to ask a question-this site is hard to figure out.About 8 years ago my friend gave me a show on a cd that had a year and Gay Parees written on it,assuming this meant Paris and I cant remember the year but it sounded like mid seventies-cant find the cd.It had a killer Friend with a long,beautiful keyboard solo in it.I used to play this for my young daughter,she loved this particular version.How can I find this show? The archive has a F.O.T.D. listed in Paris on 9-20-74 but its not the same version that was from my show.Can anyone help me find this show as my daughter who recently went away to college specifically asked me to find this song for her.Maybe there is hope to turn her on to the dead yet, as I have been trying for 18 years!Any help would be greatly appreciated.
user picture

Member for

17 years 5 months
Permalink

which is not infallible, reveals no Paris shows between 1974 and 1990. The latter would sound quite a bit different from the '70s.
user picture
Default Avatar

Member for

11 years 2 months
Permalink

Hi guys and gals,I am collecting up stories from a particular show in Portland on June 12, 1980. During the second song in the second set, Mt. St Helens blew 54.5 million cubic yards of ash into the air which drifted over the Portland area as the show was getting over with. The after show parties are legendary and I wanted to see if any of the folks who remember that night would be willing to share any details. Please let me know. This was an extremely interesting confluence of thought and some significant ideas were born that night. It would be great to see where any of it went. Thanks.
user picture

Member for

17 years
Permalink

China Doll doesn't appear in the list of songs? Why not? Also if one enters "china doll" in the search box, it comes back with no results, site-wide.
user picture

Member for

17 years 5 months
Permalink

I'll pass this up the line.
user picture
Default Avatar

Member for

12 years 5 months
Permalink

Hi, Just curious what happened to the Taper's section --- no new entries after the Oct 14-20 entry? That's as much a question as it is a statement: I haven't seen a new entry in over a week, which is very odd, so perhaps I am doing something wrong? BTW, your all doing a great job. I look forward to each week's offerings with great anticipation! Thank you!
user picture

Member for

15 years 7 months
Permalink

Is there any plans to publish the 4th Volume of 30 Days of Dead? Matching the show and date with the download was something I looked forward to during November, it is kind of like a month long holiday celebration.
user picture

Member for

11 years 3 months
Permalink

Yes. It kicks off on Friday. Check out the Almanac on the homepage. In it the 2013 edition of 30 Days of Dead is mentioned.
user picture

Member for

15 years 3 months
Permalink

Just wondering why Heads north of the U.S can't play the 30 DOD contest. It seems wrong to me. Hell I'd pay for the shipping if that was an issue. That pretty much goes for ANY contest that Deadnet puts on. Lots of us up here.
user picture

Member for

17 years 5 months
Permalink

The issue is that legal requirements for contests vary from country to country, and crafting a contest that's legally compliant inside and outside the US is prohibitively complex. We're sorry about this, as it is certainly a bummer for non-US folks.
user picture

Member for

17 years 5 months
Permalink

If you want to PM me your guess, and I win I will send you the prize. Can non US folks get the free song though?
user picture

Member for

15 years 3 months
Permalink

...that's awful kind of you Wilfred. I do appreciate the gesture. Yes we do get the downloads. Which I also appreciate.
user picture
Default Avatar

Member for

10 years 9 months
Permalink

I would like to obtain a soundboard-quality copy of the Dead concert in Vancouver 40 years ago so that I can surprise an old friend who attended the show with me, for his 60th birthday. I would gladly pay to get this recording.
user picture

Member for

17 years 5 months
Permalink

What are you looking for, a bootleg or something snazzy?
user picture
Default Avatar

Member for

10 years 9 months
Permalink

I have downloaded a Taper's version from archive.org, but would like something with better fidelity. The soundboard version on archive.org is much better but can't be downloaded from the site anymore. I just don't want to rip off the Dead in any way. Snazzy, yes! I'm also desiring to obtain the May 17, '74 Vancouver Wall of Sound concert, which was a blast also. Three days after the new Dave's Picks offering! These Canada gigs seem off the radar.
user picture

Member for

17 years 5 months
Permalink

I do not know of any such commercial product. You might ask in the Tapers thread in the forums in case someone has/knows of the existence of a better recording than what you've got. You could also email David Lemieux at vault@dead.net; he lives in that part of the world too, and might be able to shed some light on the state of vault tapes of that show.
user picture
Default Avatar

Member for

10 years 9 months
Permalink

I appreciate the replies from Wilfred and Marye and will follow Marye's advice to try contacting Dave. Thank you folks. Thinking of Pete Seeger today. To everything...
user picture

Member for

17 years 5 months
Permalink

dondub, if you want to send me a note through the message system here, I can hook you up with a SBD of this show that I downloaded from the archive.org stream (Charlie Miller version) as long as you don't mind MP3 files.
user picture
Default Avatar

Member for

10 years 9 months
Permalink

Is the bird on the wake of the flood album a crow or raven? thank you
user picture

Member for

17 years 5 months
Permalink

It's a raven. In the story of Noah and the Ark, Noah set loose a raven before he set loose the dove that found dry land.
user picture
Default Avatar

Member for

10 years 9 months
Permalink

Thanks so much! I'm getting a tattoo of the Raven and wanted to be able to say for sure what it is!