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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • #21
    marye
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    Mushroom
    Send me a PM about this with the details and I'll see if I can find the right person.
  • #22
    mushroomhunter
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    getting permission for the title and cover of my book about GD

    Hello, I'm sorry if this is off your topic but maybe you can help. I have written a nice book about the music from the early Brent Mydland years of the Grateful Dead, about 400 pages. I want to get permission to use a certain image on the cover, and to use a certain lyric for the title. Do you happen to know who I should be in touch with about this project? Thanks! --Ryan Bouchard

  • #23
    marye
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    Arafel
    send me a PM with the details and I'll see if I can find someone to straighten this out. So sorry for the trouble.
  • #24
    Arafel
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    I'd like to know why the…

    I'd like to know why the support for the store is MIA. Has anyone else had this issue? I purchased the American Beauty 50th so I could have the 2/18/71 show. The FLAC download has a corrupted cutoff GDTRFB and it's missing the NFA Pt. 2 and Uncle John's. I've reached out to support but they are MIA. Any ideas how to get ahold of them?

  • #25
    marye
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    aha, wilfred to the rescue
    thanks!
  • #26
    wilfredtjones
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    mark as attended

    It's there on the show page. Search on Deer Creek in top right. Make sure you are logged in and you can mark as attended there.

    Hoping helping... :-) :-) :-)

  • #27
    marye
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    Falcstubs
    What are you trying to post (setlist?) and where are you trying to post it?
  • #28
    falcstubs
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    How do I post my Grateful…

    How do I post my Grateful Dead Show at Deer Creek Noblesville IN in 1991 or 1992 ?

  • #29
    rsp76
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    Help with an order

    Hello I am wondering if I could get help on an order for a shirt that I placed a month ago. I bought this as a Christmas present, but the site won't accept my information to find out where it is? I sent in an inquiry and I received an automated email telling me to do the same thing that I have been trying to do with no help.

  • #30
    marye
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    ha Boreal
    for so many, the show they want to forget, and yet, a legend. Still got the earrings I bought there.
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Submitted by marye on
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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Submitted by bozomark on Sat, 11/08/2008 - 15:58

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Hey now, please tell the boys that David Nelson should be asked to play witj tjem. I believe he was actually an original Warlock. He has played in more bands with Jerry than anyone in the dead. He has similar style as Jerry but not the same. He is also a familiar face that we have known for forty years. Bringing out new people,(Warren, Molo, etc distracts me more than adds to my trip. I wouldn't even know David was there he would fit in so well..
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Submitted by pitdoug1998 on Tue, 11/25/2008 - 06:39

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How can I find a CD or tape from this incredible show? Sirius does a 'set 2 jam' that makes me dance. Any info would be really cool. Thanks, Doug
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Submitted by grdaed73 on Tue, 11/25/2008 - 08:56

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hey pitdoug,try archive.org, there is 1 audience you can download and 2 soundboards you can stream!
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Submitted by pitdoug1998 on Tue, 11/25/2008 - 16:54

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HEY MAN THUMBS UP ON LOOKIN' OUT. I HAVE NO IDEA HOW TO NAVAGATE archive.org BUT I'LL DO MY LEVEL BEST. CHECK THIS SHOW OUT WHEN YOU GET A CHANCE AND GOT THE ENERGY TO DANCE A LITTLE DURING THE 2nd SET. LATER DAZED AND CONFUSED...............................
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Submitted by sandit93 on Wed, 11/26/2008 - 08:49

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I just bought the Winterland boxed set, and I was wondering if there is a poster for that as well. If there is please let me know because I am buying it for my husbands birthday. Kind Regards, Sandi Van De Vere sandit93@yahoo.com
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Submitted by marye on Wed, 11/26/2008 - 09:50

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I don't THINK so, but I'll ask.
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Submitted by celticode on Wed, 11/26/2008 - 12:06

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I am new but have no idea where to get help. I was shorted an item with a big order from the store and after many many attempts over the course of a month I can't get anyone with the store to respond to an email or anything. Are there real people working over there and what is a customer to do with a real issue when they won't provide a phone number to use or respond to any email inquiries. Any help to find a live body at the Dead store would be very much appreciated. I hate to give up on them all together and just get a refund from my cc company, but what choice do they leave me. Thank you and happy bird day, Greg
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Submitted by marye on Wed, 11/26/2008 - 13:01

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send me a PM with the order number and reelvant details and I'll pass this to those wo an straighten it out. So sorry for the trouble.
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Submitted by marye on Wed, 11/26/2008 - 18:28

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as we suspected, nope, no poster. Sorry about that!
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Submitted by grdaed73 on Thu, 11/27/2008 - 07:18

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go to archive.org, click on "live music archive" (2nd row of boxes)... look at top bar on page, see "grateful dead", click on that and have fun! i like the "this day in grateful dead history" feature! like the zig-zag man says... enjoy!peace
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Submitted by jdecker on Sun, 01/04/2009 - 10:21

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How do I become eligible for presales?
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15 years 10 months

Submitted by sheric1969 on Sun, 01/04/2009 - 13:31

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Does anybody now of any good ones in northern NJ?
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Submitted by marye on Sun, 01/04/2009 - 14:17

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presale info will be posted very visibly in due course!
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16 years 10 months

Submitted by johnman on Sun, 01/04/2009 - 17:29

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$5,000 that they don't need for awhile?
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Submitted by sternicelli on Thu, 01/08/2009 - 07:39

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What's up with the presale for 09. Trying for Denver, do I use this website or ticketbastard?
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Submitted by hoagyx6 on Thu, 01/08/2009 - 08:34

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I am also curious about presale and how to do it. I know how to handle mail order but if I can get them easily throught pre-sale I would rather. Anyone have a scoop on it? Thanks
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Submitted by eboy on Sat, 01/10/2009 - 06:54

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This might not be the place for this question but, if not I would appreciate some direction. I am trying to learn how to be able to get presale tickets? Thanks for any help.
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Submitted by marye on Sat, 01/10/2009 - 17:05

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check the homepage early and often is my best advice.
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Submitted by Germain on Sun, 01/11/2009 - 16:34

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A friend sent me this link for tour tickets. I can not link to it through this site. I also signed up for email notification and have received nothing. The information in this link says they are only accepting money orders. Is this legit or is someone pulling a scam? http://gdtstoo.com/GDTSTOOTheDeadSpring09.html
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Submitted by jdecker on Sun, 01/11/2009 - 16:58

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Seems like a scam to me... I'm going to wait for info on the website
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Submitted by marye on Sun, 01/11/2009 - 17:00

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is legitimate. It's the descendant of Grateful Dead Ticket Service. They're handling the mail order, which is different from the presale.
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Submitted by batcavejoe on Sun, 01/11/2009 - 17:07

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I ahve been using GDTS sine the mid 1980's and never was shut out of a show, they are very legitimite, they have a new addy but Frankie is very good, we will miss Ruby for her love and service for us deadheads!!
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Submitted by flashing on Sun, 01/11/2009 - 18:25

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I am trying to help my boyfriend get a book published, with a fresh spin. He has taken hundreds of amzing photos of fans over the years - and has an impressive and interesting collection to share. We have been told that Jill is in charge of all things related to the band and mechandizing. We would like to get some official endorcement if possible - permission to use lyrics - and maybe even have it offered through the official website if possible. He's not looking to make a fortune on it - just feels it's time the photos got out there for others to appreciate. If anyone knows how to contact Jill, I would really appeciate it. I tried Google, but got no-where. And, if she is not the right person and there is someone else - that name and contact info would be equally appreciated. Thanks a lot! Carmen
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Submitted by marye on Sun, 01/11/2009 - 18:31

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for permissions, licensing, etc., go to the Ice Nine Publishing site, www.iceninepublishing.com If you're looking for Jill personally, you'll probably have better luck on phillesh.net.
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Submitted by Shalooby on Mon, 01/12/2009 - 07:18

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Can anyone tell me exactly what "pre-sale" is all about? Can anyone purchase tix at this time? I've searched for answers to this question and come up empty. The only thing I found is the GDTSTOO site which while legitimate looks like a vendor. Is that the only place to go through to get pre-sale tickets? Thanx.
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Submitted by Dorkian on Mon, 01/12/2009 - 10:14

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how does the pre sale work and what is the best way to purchase tickets. remember I am Canadian eh.
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Submitted by antoine2u2 on Mon, 01/12/2009 - 10:42

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I think this will work for you....http://gdtstoo.com...from that page you can get all the venues and what GDTSTOO will be charging for tickets.......Hope this is not going to be the only option........Even tho this is what we did in tn\the old days...
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Submitted by Grateful Canuck on Mon, 01/12/2009 - 17:59

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Just go to the GDTSTOO site and follow along with the instructions, they even have a u-tube video of the procedure. Lengthy process but like Marye said it's all good, tommorrow is the first day you can mail in, all the letters can not have a post mark before the 13. In the Great White North up here it takes 7 to 10 days by regular mail to reach Cali. So ya gotta send it by Priority post to get it there in time.
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Submitted by pather on Tue, 01/13/2009 - 05:21

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I created an account for the pre-sale, but saw nothing to get an access code - which some info says I need. It's hard to read parts of the instructions cause it's purple print on black background. How do I get an access code and how does the pre-sale work? Please tell me I don't have to go back to mail order and cashiers checks ; ) Help!!!
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Submitted by kristeljack on Tue, 01/13/2009 - 06:23

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I'm also having concerns with the access code....I never got one, so I'm a little nervous....please HELP! Thanks ~kristel
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Submitted by Althea-Terrapi… on Tue, 01/13/2009 - 14:22

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This is really frustrating! After waiting on the puter for hours, while the musictoday.com website was down, finally got on only to find all presale tix for the showz i needed were UNAVAILABLE. So, back to mail order, and their site is down too, as well as busy circuits on phone for them. I miss the days of yore! :)
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Submitted by lookatitright on Tue, 01/13/2009 - 14:43

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I ordered tickets for D.C. and did not need an access code.
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15 years 9 months

Submitted by irish888 on Tue, 01/13/2009 - 14:46

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Hi, I'm trying to purchase tickets to the May 7th show in Denver. I'm disabled, and I need handicap accessible seating. However, when ordering online, I'm unable to specify my seats. Do you know if there is any mechanism in place to order handicap accessible seating as a part of the pre-sale? Is there a phone number I can call?
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Submitted by lookatitright on Tue, 01/13/2009 - 14:48

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Does anyone know if the D.C. show will be an end stage or a center stage? When you look at the Verizon Center seating chart (from ticketsnow) it shows the center one first, but there is also a link for the end stage. Just curious. I'm going to show up either way!!
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Submitted by marye on Tue, 01/13/2009 - 18:35

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I dunno, but I'm trying to find out.
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Submitted by raspanama on Wed, 01/14/2009 - 20:45

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Dudes, the online pre-sale was a fucking disaster. I played by the rules, took precious time off of work and by the time I was able to log into your system, all seats were sold out. WTF? I want a back stage for me and my lady for free and access to the piles of coke in the VIP room. Isn't there a more adult way to get a decent seat? JFC.
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17 years 4 months

Submitted by gratefaldean on Thu, 01/15/2009 - 05:21

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My two posts this morning got queued for moderation by the site administration? I assume a snafu...or my name has gotten onto a subversives list.
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Submitted by marye on Thu, 01/15/2009 - 17:12

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only that the spam filter gets excited from time to time for no discernible reason. Many folks have had this experience; it does stop eventually. Meanwhile I'll try to get any snagged posts turned loose asap.
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Submitted by wickeddeadhead on Thu, 01/15/2009 - 20:49

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Hi All!! Been about all things Dead for a long while now...but new to the forum. Just wondering if anyone on here had any thoughts on the Relix magazine? I used to love the magazine back in the day when it had all the art work, fun articles, games and stuff. I gave up my subscription a couple years ago because it seemed I wasn't reading much of the material in it. Just wondering if they made any improvements or added any depth to it the last couple years. Thanks....Have a Grateful night!!
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Submitted by gratefaldean on Fri, 01/16/2009 - 04:14

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Still getting snagged this morning. I'll keep plugging away...
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Submitted by Vairocana on Fri, 01/16/2009 - 04:49

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"Chat Room is open in another window" this means I did a bad joo joo and I was moderated, right. I restarted the cable connex, cleaned up the cookies, and whatever else i thought it could be on my end.......i miss my friends... Thanks for any suggestions.. Vairocana
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Submitted by Vairocana on Fri, 01/16/2009 - 05:41

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in case you need a bit more info... I cannot acess chat and the message that appears is....SEE ABOVE
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Submitted by marye on Fri, 01/16/2009 - 10:00

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If you're still having this problem send me a PM and we'll figure it out. I suspect some maintenance was happening and the chat room was down for a bit; seems to be working okay now. Speak up if the problem persists. Thanks!!
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Submitted by atl_smiles on Sat, 01/17/2009 - 15:03

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Hi, I just wanted to let someone in the Dead Administration know how terrible the online ticket sales service was from a Systems Administrators perspective. I have been working on computers for more than 15 years and with today's technology there is simply no reason an online order should take 45 minutes other than completely incompetent administrators or technical staff. Anyways I am certain that other heads that went the online route had similar gripes - but as someone that knows the tech - that was the worst experience online I have ever had. It needs to be fixed. Sincerely tmcguinness
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Submitted by Moye on Sat, 01/17/2009 - 16:14

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Whats shakin guys,Just curious, what ever happened to the grateful dead almanac?I havent received one of those since 2002, I used to love the artwork in the centerfold (with lyrics) Phatmoye